Mr. Alan Oliver, Business, Directo, Business Development (Europe) – ProQuest Fourth Session LLA 2021 Virtual Conference 20 May 2021

1. Inter Library Loan – making a difference
during the COVID-19 pandemic and beyond
Alan Oliver, Business Development Director EMEA
The Lebanese Library Association (LLA) 5th Conference – May 20, 2021

2. Inter Library
Loan
Inter Library Loan is a service whereby
a patron of one library can borrow
books, DVDs, music, etc. and/or
receive photocopies that are owned
by another library (Wikipedia)
As the COVID-19 pandemic continues,
we see the role of Inter Library Loan
extending…

3. The Inter
Library Loan
Challenge
• How can you quickly and efficiently find lenders that have
the material you are looking for available for sharing?

4. The RapidILL
COVID-19 Pod
Numbers
March 25,
2021
181 RapidILL
lending
libraries
272 borrowing
libraries
29 countries
8,450 requests

5. What is
RapidILL?
• A solution for fast and cost-effective document delivery,
created by resource sharing librarians at Colorado State
University, to answer the unique needs of article and book
chapter loans
• That complements all leading Inter Library Loan solutions

6. The RapidILL
Secret Sauce
• Free article borrowing – no cost, no invoicing
• Contains Holdings records with precise coverage
• Supports libraries accepting only requests from their
electronic collections
• For print collections – have accurate information on
years and volumes in possession of the library
• A fully automated process, integrated with Alma, Clio,
ILLiad, and Relais
• Load-balancing between libraries, ensuring lenders are not
overloaded with requests

7. The RapidILL Workflow
Validate local Inventory
Look for Open Access alternatives
Route only to libraries that own and can fill
Call numbers, Locations, and URLs included
Bridges between lender and borrower platforms

8. 1.5Mannual
requests
95%
fulfillment
rate
500+
customers
worldwide
11.2 hours
turnaround
time
The RapidILL Numbers

9. The RapidILL
Story
continues…
October 27, 2020
Five Top UK Universities Join Ex Libris RapidILL Community
to Accelerate Delivery of Materials in Remote Learning
Environments
Imperial College London, UCL, and the Universities of
Liverpool, Manchester, and St Andrews will share resources
with other UK libraries through the RapidILL system
May 3, 2021
Four Prominent Italian Universities Implement Ex Libris
RapidILL Interlibrary Loan Services to Improve Document
Delivery
The four institutions of higher education now benefit from
fast, efficient fulfilment of article and book chapter scans as
well as from participation in a large, global resource-sharing
community

10. …will you be
part of it?
Using RapidILL First Eliminating ILL
requests limit
Increase customer
satisfaction
Eliminating charging
for ILL requests

11. Thank You to RapidILL COVID-19 Pod
Lenders
YouTube

12. Thank You
Stay Safe

13. Inter Library Loan – making a difference
during the COVID-19 pandemic and beyond
Alan.Oliver@proquest.com
The Lebanese Library Association (LLA) 5th Conference – May 20, 2021