Interlibrary loan - making a difference during the COVID-19 pandemic, and beyond

Lebanese Library Association
Lebanese Library AssociationLebanese Library Association
Inter Library Loan – making a difference
during the COVID-19 pandemic and beyond
Alan Oliver, Business Development Director EMEA
The Lebanese Library Association (LLA) 5th Conference – May 20, 2021
Inter Library
Loan
Inter Library Loan is a service whereby
a patron of one library can borrow
books, DVDs, music, etc. and/or
receive photocopies that are owned
by another library (Wikipedia)
As the COVID-19 pandemic continues,
we see the role of Inter Library Loan
extending…
The Inter
Library Loan
Challenge
• How can you quickly and efficiently find lenders that have
the material you are looking for available for sharing?
The RapidILL
COVID-19 Pod
Numbers
March 25,
2021
181 RapidILL
lending
libraries
272 borrowing
libraries
29 countries
8,450 requests
What is
RapidILL?
• A solution for fast and cost-effective document delivery,
created by resource sharing librarians at Colorado State
University, to answer the unique needs of article and book
chapter loans
• That complements all leading Inter Library Loan solutions
The RapidILL
Secret Sauce
• Free article borrowing – no cost, no invoicing
• Contains Holdings records with precise coverage
• Supports libraries accepting only requests from their
electronic collections
• For print collections – have accurate information on
years and volumes in possession of the library
• A fully automated process, integrated with Alma, Clio,
ILLiad, and Relais
• Load-balancing between libraries, ensuring lenders are not
overloaded with requests
The RapidILL Workflow
Validate local Inventory
Look for Open Access alternatives
Route only to libraries that own and can fill
Call numbers, Locations, and URLs included
Bridges between lender and borrower platforms
1.5Mannual
requests
95%
fulfillment
rate
500+
customers
worldwide
11.2 hours
turnaround
time
The RapidILL Numbers
The RapidILL
Story
continues…
October 27, 2020
Five Top UK Universities Join Ex Libris RapidILL Community
to Accelerate Delivery of Materials in Remote Learning
Environments
Imperial College London, UCL, and the Universities of
Liverpool, Manchester, and St Andrews will share resources
with other UK libraries through the RapidILL system
May 3, 2021
Four Prominent Italian Universities Implement Ex Libris
RapidILL Interlibrary Loan Services to Improve Document
Delivery
The four institutions of higher education now benefit from
fast, efficient fulfilment of article and book chapter scans as
well as from participation in a large, global resource-sharing
community
…will you be
part of it?
Using RapidILL First Eliminating ILL
requests limit
Increase customer
satisfaction
Eliminating charging
for ILL requests
Thank You to RapidILL COVID-19 Pod
Lenders
YouTube
Thank You
Stay Safe
Inter Library Loan – making a difference
during the COVID-19 pandemic and beyond
Alan.Oliver@proquest.com
The Lebanese Library Association (LLA) 5th Conference – May 20, 2021
1 of 13

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Interlibrary loan - making a difference during the COVID-19 pandemic, and beyond

  • 1. Inter Library Loan – making a difference during the COVID-19 pandemic and beyond Alan Oliver, Business Development Director EMEA The Lebanese Library Association (LLA) 5th Conference – May 20, 2021
  • 2. Inter Library Loan Inter Library Loan is a service whereby a patron of one library can borrow books, DVDs, music, etc. and/or receive photocopies that are owned by another library (Wikipedia) As the COVID-19 pandemic continues, we see the role of Inter Library Loan extending…
  • 3. The Inter Library Loan Challenge • How can you quickly and efficiently find lenders that have the material you are looking for available for sharing?
  • 4. The RapidILL COVID-19 Pod Numbers March 25, 2021 181 RapidILL lending libraries 272 borrowing libraries 29 countries 8,450 requests
  • 5. What is RapidILL? • A solution for fast and cost-effective document delivery, created by resource sharing librarians at Colorado State University, to answer the unique needs of article and book chapter loans • That complements all leading Inter Library Loan solutions
  • 6. The RapidILL Secret Sauce • Free article borrowing – no cost, no invoicing • Contains Holdings records with precise coverage • Supports libraries accepting only requests from their electronic collections • For print collections – have accurate information on years and volumes in possession of the library • A fully automated process, integrated with Alma, Clio, ILLiad, and Relais • Load-balancing between libraries, ensuring lenders are not overloaded with requests
  • 7. The RapidILL Workflow Validate local Inventory Look for Open Access alternatives Route only to libraries that own and can fill Call numbers, Locations, and URLs included Bridges between lender and borrower platforms
  • 9. The RapidILL Story continues… October 27, 2020 Five Top UK Universities Join Ex Libris RapidILL Community to Accelerate Delivery of Materials in Remote Learning Environments Imperial College London, UCL, and the Universities of Liverpool, Manchester, and St Andrews will share resources with other UK libraries through the RapidILL system May 3, 2021 Four Prominent Italian Universities Implement Ex Libris RapidILL Interlibrary Loan Services to Improve Document Delivery The four institutions of higher education now benefit from fast, efficient fulfilment of article and book chapter scans as well as from participation in a large, global resource-sharing community
  • 10. …will you be part of it? Using RapidILL First Eliminating ILL requests limit Increase customer satisfaction Eliminating charging for ILL requests
  • 11. Thank You to RapidILL COVID-19 Pod Lenders YouTube
  • 13. Inter Library Loan – making a difference during the COVID-19 pandemic and beyond Alan.Oliver@proquest.com The Lebanese Library Association (LLA) 5th Conference – May 20, 2021