SlideShare a Scribd company logo
1 of 8
Download to read offline
EFFECTIVE
CONFLICT
MANAGEMENT
STRATEGIES
Conflict is a natural part of human
interaction. E ective conflict
management is crucial for maintaining
positive relationships and productivity.
This presentation will explore strategies
for resolving conflicts in various
settings.
INTRODUCTION
Conflicts arise from di erences in
perceptions, values, and goals. It can be
either constructive or destructive.
Understanding the root causes of
conflict is essential for e ective
resolution.
UNDERSTANDING CONFLICT
COMMUNICATION STRATEGIES
Clear and respectful communication is
key to resolving conflicts. Active
listening, using 'I' statements, and
avoiding blame can help in fostering
understanding and finding common
ground.
NEGOTIATION AND COMPROMISE
Negotiation involves finding a win-win
solution through compromise. It requires
understanding the other party's needs
and being willing to make concessions
for mutual benefit.
Mediation and facilitation involve a
neutral third party helping conflicting
parties reach a resolution. These
processes can provide a structured and
safe environment for open
communication and problem-solving.
MEDIATION AND FACILITATION
CONCLUSION
E ective conflict management is essential for maintaining healthy
relationships and a productive environment. By understanding the
root causes of conflict and implementing communication and
resolution strategies, conflicts can be resolved constructively.
Thanks!
Do you have any questions?
sasiaviation@yahoo.in
+91 8270460419
www.itzmemsd.com
@itzmemsd

More Related Content

Similar to Conflict Management Strategies

Conflict management mmmt
Conflict management mmmtConflict management mmmt
Conflict management mmmtMuskan Mariyam
 
Un guidance for effective mediation
Un guidance for effective mediationUn guidance for effective mediation
Un guidance for effective mediationvirtualmediationlab
 
Adaptive US Conflict Management
Adaptive US Conflict ManagementAdaptive US Conflict Management
Adaptive US Conflict ManagementLN Mishra CBAP
 
Newgotiation solutions inc.
Newgotiation solutions inc. Newgotiation solutions inc.
Newgotiation solutions inc. Alişan Konyalı
 
Strategies of Resolving Commonly Experienced Conflicts
Strategies of Resolving Commonly Experienced ConflictsStrategies of Resolving Commonly Experienced Conflicts
Strategies of Resolving Commonly Experienced ConflictsDeepanshuYadav2
 
The Little Book of Strategic Negotiation - Book Report
The Little Book of Strategic Negotiation - Book ReportThe Little Book of Strategic Negotiation - Book Report
The Little Book of Strategic Negotiation - Book ReportFranky Factz
 
Negotiation- PrivateCourt
Negotiation- PrivateCourtNegotiation- PrivateCourt
Negotiation- PrivateCourtKavyaD19
 
Principles of negotiation
Principles of negotiationPrinciples of negotiation
Principles of negotiationOnike Rahaman
 
Conflict Management and conflict resolution techniques
Conflict Management and conflict resolution techniquesConflict Management and conflict resolution techniques
Conflict Management and conflict resolution techniquesHemanth M
 
Conflict and Negotiations.pptx
Conflict and Negotiations.pptxConflict and Negotiations.pptx
Conflict and Negotiations.pptxAshleyAlsonPetacio
 
CONFLICT MANAGEMENT BY SIMUSAMBA.pptx
CONFLICT MANAGEMENT BY SIMUSAMBA.pptxCONFLICT MANAGEMENT BY SIMUSAMBA.pptx
CONFLICT MANAGEMENT BY SIMUSAMBA.pptxCaiusMbao
 
Ycm module 1 online course final
Ycm module 1 online course finalYcm module 1 online course final
Ycm module 1 online course finalyoungcommunity
 
Conflict and Negotiation skills training
Conflict and Negotiation skills trainingConflict and Negotiation skills training
Conflict and Negotiation skills trainingtendaisigauke3
 
Perspectives on conflict-jeong-resume
Perspectives on conflict-jeong-resume Perspectives on conflict-jeong-resume
Perspectives on conflict-jeong-resume Frans Dione
 

Similar to Conflict Management Strategies (20)

Vee map
Vee mapVee map
Vee map
 
Conflict management mmmt
Conflict management mmmtConflict management mmmt
Conflict management mmmt
 
Un guidance for effective mediation
Un guidance for effective mediationUn guidance for effective mediation
Un guidance for effective mediation
 
Adaptive US Conflict Management
Adaptive US Conflict ManagementAdaptive US Conflict Management
Adaptive US Conflict Management
 
Newgotiation solutions inc.
Newgotiation solutions inc. Newgotiation solutions inc.
Newgotiation solutions inc.
 
Strategies of Resolving Commonly Experienced Conflicts
Strategies of Resolving Commonly Experienced ConflictsStrategies of Resolving Commonly Experienced Conflicts
Strategies of Resolving Commonly Experienced Conflicts
 
The Little Book of Strategic Negotiation - Book Report
The Little Book of Strategic Negotiation - Book ReportThe Little Book of Strategic Negotiation - Book Report
The Little Book of Strategic Negotiation - Book Report
 
Negotiation- PrivateCourt
Negotiation- PrivateCourtNegotiation- PrivateCourt
Negotiation- PrivateCourt
 
Principles of negotiation
Principles of negotiationPrinciples of negotiation
Principles of negotiation
 
Negotiation
NegotiationNegotiation
Negotiation
 
Conflict Management and conflict resolution techniques
Conflict Management and conflict resolution techniquesConflict Management and conflict resolution techniques
Conflict Management and conflict resolution techniques
 
Conflict and Negotiations.pptx
Conflict and Negotiations.pptxConflict and Negotiations.pptx
Conflict and Negotiations.pptx
 
Conflict Resolution Education
Conflict Resolution EducationConflict Resolution Education
Conflict Resolution Education
 
CONFLICT MANAGEMENT BY SIMUSAMBA.pptx
CONFLICT MANAGEMENT BY SIMUSAMBA.pptxCONFLICT MANAGEMENT BY SIMUSAMBA.pptx
CONFLICT MANAGEMENT BY SIMUSAMBA.pptx
 
Newsletter.pp
Newsletter.ppNewsletter.pp
Newsletter.pp
 
NEGOTIATION
NEGOTIATIONNEGOTIATION
NEGOTIATION
 
Ycm module 1 online course final
Ycm module 1 online course finalYcm module 1 online course final
Ycm module 1 online course final
 
Conflict and Negotiation skills training
Conflict and Negotiation skills trainingConflict and Negotiation skills training
Conflict and Negotiation skills training
 
Perspectives on conflict-jeong-resume
Perspectives on conflict-jeong-resume Perspectives on conflict-jeong-resume
Perspectives on conflict-jeong-resume
 
Conflict Management in Hospitals
Conflict Management in HospitalsConflict Management in Hospitals
Conflict Management in Hospitals
 

More from Dr. Sasidharan Murugan

Team Leader Team Member - Communication Case Study
Team Leader  Team Member - Communication Case StudyTeam Leader  Team Member - Communication Case Study
Team Leader Team Member - Communication Case StudyDr. Sasidharan Murugan
 
Business Communication - Big Boss Manager Role Play
Business Communication - Big  Boss  Manager  Role  PlayBusiness Communication - Big  Boss  Manager  Role  Play
Business Communication - Big Boss Manager Role PlayDr. Sasidharan Murugan
 
Telephone Skills and Etiquette Role Play
Telephone Skills  and Etiquette Role PlayTelephone Skills  and Etiquette Role Play
Telephone Skills and Etiquette Role PlayDr. Sasidharan Murugan
 
Late Latif and Punctual Pratik Manager Subordinate Communication
Late Latif  and  Punctual Pratik Manager Subordinate CommunicationLate Latif  and  Punctual Pratik Manager Subordinate Communication
Late Latif and Punctual Pratik Manager Subordinate CommunicationDr. Sasidharan Murugan
 
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATIONARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATIONDr. Sasidharan Murugan
 
Executive Assistant Sandra Job Instructions
Executive Assistant Sandra Job InstructionsExecutive Assistant Sandra Job Instructions
Executive Assistant Sandra Job InstructionsDr. Sasidharan Murugan
 
The Profile of the Communicator Exercise
The Profile of the Communicator ExerciseThe Profile of the Communicator Exercise
The Profile of the Communicator ExerciseDr. Sasidharan Murugan
 
Articulation Exercise - Verbal Communication Skills
Articulation Exercise  - Verbal Communication SkillsArticulation Exercise  - Verbal Communication Skills
Articulation Exercise - Verbal Communication SkillsDr. Sasidharan Murugan
 
How Good is your Communication Skills-Exercise
How Good is your Communication Skills-ExerciseHow Good is your Communication Skills-Exercise
How Good is your Communication Skills-ExerciseDr. Sasidharan Murugan
 
Top 10 Communication Skills and their importance
Top 10 Communication Skills and their importanceTop 10 Communication Skills and their importance
Top 10 Communication Skills and their importanceDr. Sasidharan Murugan
 
A Complete Guide: How to Speak Effectively?
A Complete Guide: How to Speak Effectively?A Complete Guide: How to Speak Effectively?
A Complete Guide: How to Speak Effectively?Dr. Sasidharan Murugan
 
Twenty Exercises and Activities for Communication Skills
Twenty Exercises and Activities for Communication SkillsTwenty Exercises and Activities for Communication Skills
Twenty Exercises and Activities for Communication SkillsDr. Sasidharan Murugan
 
The 7 Cs of Communication - Speaking and Expressing
The 7 Cs of Communication - Speaking and ExpressingThe 7 Cs of Communication - Speaking and Expressing
The 7 Cs of Communication - Speaking and ExpressingDr. Sasidharan Murugan
 
Essentials of Business Communication Skills
Essentials of Business Communication SkillsEssentials of Business Communication Skills
Essentials of Business Communication SkillsDr. Sasidharan Murugan
 

More from Dr. Sasidharan Murugan (20)

Team Leader Team Member - Communication Case Study
Team Leader  Team Member - Communication Case StudyTeam Leader  Team Member - Communication Case Study
Team Leader Team Member - Communication Case Study
 
Business Communication - Big Boss Manager Role Play
Business Communication - Big  Boss  Manager  Role  PlayBusiness Communication - Big  Boss  Manager  Role  Play
Business Communication - Big Boss Manager Role Play
 
Telephone Skills and Etiquette Role Play
Telephone Skills  and Etiquette Role PlayTelephone Skills  and Etiquette Role Play
Telephone Skills and Etiquette Role Play
 
Late Latif and Punctual Pratik Manager Subordinate Communication
Late Latif  and  Punctual Pratik Manager Subordinate CommunicationLate Latif  and  Punctual Pratik Manager Subordinate Communication
Late Latif and Punctual Pratik Manager Subordinate Communication
 
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATIONARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
 
Executive Assistant Sandra Job Instructions
Executive Assistant Sandra Job InstructionsExecutive Assistant Sandra Job Instructions
Executive Assistant Sandra Job Instructions
 
The Profile of the Communicator Exercise
The Profile of the Communicator ExerciseThe Profile of the Communicator Exercise
The Profile of the Communicator Exercise
 
Articulation Exercise - Verbal Communication Skills
Articulation Exercise  - Verbal Communication SkillsArticulation Exercise  - Verbal Communication Skills
Articulation Exercise - Verbal Communication Skills
 
How Good is your Communication Skills-Exercise
How Good is your Communication Skills-ExerciseHow Good is your Communication Skills-Exercise
How Good is your Communication Skills-Exercise
 
Top 10 Communication Skills and their importance
Top 10 Communication Skills and their importanceTop 10 Communication Skills and their importance
Top 10 Communication Skills and their importance
 
A Complete Guide: How to Speak Effectively?
A Complete Guide: How to Speak Effectively?A Complete Guide: How to Speak Effectively?
A Complete Guide: How to Speak Effectively?
 
Twenty Exercises and Activities for Communication Skills
Twenty Exercises and Activities for Communication SkillsTwenty Exercises and Activities for Communication Skills
Twenty Exercises and Activities for Communication Skills
 
Questioning Skills in Communication
Questioning Skills in CommunicationQuestioning Skills in Communication
Questioning Skills in Communication
 
Telephone Etiquette
Telephone EtiquetteTelephone Etiquette
Telephone Etiquette
 
Humour in Communication
Humour in CommunicationHumour in Communication
Humour in Communication
 
Communication Styles
Communication StylesCommunication Styles
Communication Styles
 
The 7 Cs of Communication - Speaking and Expressing
The 7 Cs of Communication - Speaking and ExpressingThe 7 Cs of Communication - Speaking and Expressing
The 7 Cs of Communication - Speaking and Expressing
 
Essentials of Business Communication Skills
Essentials of Business Communication SkillsEssentials of Business Communication Skills
Essentials of Business Communication Skills
 
Excellence in Communication Skills
Excellence in Communication SkillsExcellence in Communication Skills
Excellence in Communication Skills
 
Basic Communication Skills
Basic Communication SkillsBasic Communication Skills
Basic Communication Skills
 

Recently uploaded

1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
An Overview of Mutual Funds Bcom Project.pdf
An Overview of Mutual Funds Bcom Project.pdfAn Overview of Mutual Funds Bcom Project.pdf
An Overview of Mutual Funds Bcom Project.pdfSanaAli374401
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.christianmathematics
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Gardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterGardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterMateoGardella
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin ClassesCeline George
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfAyushMahapatra5
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docxPoojaSen20
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfChris Hunter
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxVishalSingh1417
 

Recently uploaded (20)

1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
An Overview of Mutual Funds Bcom Project.pdf
An Overview of Mutual Funds Bcom Project.pdfAn Overview of Mutual Funds Bcom Project.pdf
An Overview of Mutual Funds Bcom Project.pdf
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Gardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterGardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch Letter
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docx
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdf
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 

Conflict Management Strategies

  • 2. Conflict is a natural part of human interaction. E ective conflict management is crucial for maintaining positive relationships and productivity. This presentation will explore strategies for resolving conflicts in various settings. INTRODUCTION
  • 3. Conflicts arise from di erences in perceptions, values, and goals. It can be either constructive or destructive. Understanding the root causes of conflict is essential for e ective resolution. UNDERSTANDING CONFLICT
  • 4. COMMUNICATION STRATEGIES Clear and respectful communication is key to resolving conflicts. Active listening, using 'I' statements, and avoiding blame can help in fostering understanding and finding common ground.
  • 5. NEGOTIATION AND COMPROMISE Negotiation involves finding a win-win solution through compromise. It requires understanding the other party's needs and being willing to make concessions for mutual benefit.
  • 6. Mediation and facilitation involve a neutral third party helping conflicting parties reach a resolution. These processes can provide a structured and safe environment for open communication and problem-solving. MEDIATION AND FACILITATION
  • 7. CONCLUSION E ective conflict management is essential for maintaining healthy relationships and a productive environment. By understanding the root causes of conflict and implementing communication and resolution strategies, conflicts can be resolved constructively.
  • 8. Thanks! Do you have any questions? sasiaviation@yahoo.in +91 8270460419 www.itzmemsd.com @itzmemsd