Oracle Financial Cloud Based on Variables

The Oracle Financial Cloud Based Upon Multiple Variables...
The oracle financial cloud based upon multiple variables that use technology to impact the business
world. Cloud computing is an idea that is increasingly turning into reality for many companies.
Enterprises, both big and small, are evaluating cloud computing and moving IT infrastructure to the
cloud. To achieve the financial goals of the any organization and be prosperous in today's highly
aggressive market; therefore businesses must have services that are secure, reliable, scalable and
available anywhere at any given time, on any device – all while it lowers cost and minimizes
integration complexity.
The need to have a more modern, consumer–like experience has raised the bar for most businesses
to deliver a level of consumer experience that is only found in enterprise applications that can be
intelligent, information driven, social and mobile, while providing actionable awareness that pushes
collaboration within secure business procedures. In addition, it offers an integrated financial
management suite that is designed to streamline, automate and control an organization's financial
management processes from end to end. Moreover, Oracle has leveraged its vast applications to
provide knowledge to modern finance on four key points: simplify, accelerate, collaborate and
control.
To begin with, Simplify–Oracle combines its most fundamental components across Oracles financial
solutions to achieve a comprehensive solution that enables its finance professionals with the right
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Assessment of an Enterprise-Level Business System
Assessment of an Enterprise–Level Business System
Leon Kilpatrick
Assessment of an Enterprise–Level Business System
This paper addresses relevant considerations for the assessment of an enterprise–level business
system and starts with a discussion of which information–gathering methods can be used in
analyzing the requirements for such a system. This is followed by a synopsis of business process
mapping methods that should be used in analysis activities along with a discussion of which
business process mapping tools should be used in documenting the analysis.
Next, the paper tackles the problem of how the analyst can determine if these methods and tools
were effective in understanding the requirements and end with an explanation of ... Show more
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Jacka ( 2002), states that the Process Profile Work Sheet includes such information as the process
owner, the trigger events (beginning and ending), inputs, outputs, and, the objectives, risks, key
controls, and measures of success. Work Flow Surveys are completed by individuals actually
working on the process and request from them a list of tasks –– including inputs and outputs ––
which they perform in support of the process ( Interviewing and Mapping , para. 3).
There are a host of tools available on the open market to aid in business process mapping that are
more than acceptable for documenting analysis. Two of the most used are Microsoft Project and
Microsoft Visio.
Microsoft Project is a project management software program developed and sold by Microsoft
which is designed to assist project managers in developing plans, assigning resources to tasks,
tracking progress, managing budgets and analyzing workloads (Microsoft, 2010). Microsoft Visio is
a commercial diagramming program for Microsoft Windows that uses vector graphics to create
diagrams (Microsoft, 2010).
ANALYST UNDERSTANDING OF REQUIREMENTS
One of the quickest ways for an analyst to determine if he has a complete understanding of the
requirements would to observe how easily understood and how well received his preliminary reports
are by both the

The Sucess of the German Company SAPAG and Enterprise...
Introduction According to Leimbach (2008), the success of the German company, SAP AG, leads to
its enterprise creating software called Enterprise Resource Planning (ERP / SAP ERP) that equips a
company with an integrated solution combining the essential business functions of the company
itself. The purpose of this report is to analyse the application of System Analysis and Program
Development hence, known as SAP / SAP's ERP systems in business organisations, investigate the
challenges and benefits within the SAP's ERP systems environment, also provide which application
suits the SAP's ERP systems. This report will focus on three main scopes, which are the overview,
the challenges, and benefits and recommendation for SAP's ERP systems application.
Overview of SAP's ERP Systems One of the systems SAP created is the ERP system, which has
been mentioned in the introduction as Enhancing Resource Planning. Most of the business
organisations are using ERP systems, however, "little is known" about ERP systems' origins and its
improvement to become one of the most important segments within the software market (Leimbach,
2008). Soliman and Youssef (1998) stated that ERP systems have assisted the progress of a
"process–oriented approach" to a system development, as its database can be taken parts by several
functions of particular functional units within the same business, and also built around the business
development in order to enable cross–functional units. Therefore, ERP

The Adoption Rate Of Erp Systems
Background The adoption rate of ERP systems have drastically increased over time as it offers a
vast amount of benefits to organizations. Hau and Kuzie defined an ERP system as a "multi–module,
packaged business application solution that enables an organization to automate and integrate
business processes and practices within the firm, share common data, manage resources, and
provide access to information in a real time environment" (2010, p. 178). One major advantage of an
ERP system is the integration of all the functions of an organization into a single system which
brings about the smooth flow of information within the organization. The implementation of ERP
ensures information shared by different functions such as accounting, distribution, manufacturing
and human resources is seamless and can be accessed at any time by authorized employees only.
However, the implementation of ERP systems is complex, costly and often leads to failure. Most
organizations tend to modify the ERP system's functionalities to fit into their existing business
process but often end up running into challenges and sometimes failure of the ERP implementation.
In the case where the features of an ERP system has been modified, a particular module or program
might have an update which is not compatible with the existing system and this could lead to
challenges in a production environment. These types of issue are usually encountered when the
changes that occurs within the operating process of an

Business Process Management Case Study
1. INTRODUCTION:
About BPM
Jean–Philip Pritchard & Colin Armistead, (1999); described Business Process Management (BPM)
as a methodology designed to eliminate waste, customer–driven and ensure increased productivity.
The main drivers of the approach in most organization are threat of competition, need to improve
quality, responsiveness of products and services, while the main benefits are the need to improve
client relationship, change in organization culture and ensuring better cross – functional working
environment.
Business Process Management (BPM) is described as management discipline that associates
information technology (IT) and management science knowledge used in managing business
operations for better business decisions making. It ... Show more content on Helpwriting.net ...
The approach has evolved from a series of methodologies including Process Management, Total
Quality Management (TQM), Business Process Re–engineering (BPR) and Six Sgma (Jeston &
Nelis, 2006; Van der Aalst, 2013). BPM has also received increased prominence in recent time with
the proliferation of Enterprise Resource Planning (ERP) – an integrated set of IT systems that focus
on all organization process to ensure operational excellence (Dallas & Wynn, 2014).
Importance of BPM
Business Process Management (BPM) is increasingly used by various organizations to accomplish
better business performance. Empirical study have identified various success and failure case in
most organization. However; successful implementation of the approach can provide significant
benefits to organization and ensure the achievement of strategic business goals (Malinova et al.
2014). BPM is a discipline that supports continuous process Improvement, sustain performance of
organization through the use of business process techniques and modeling to achieve strategic
objective (Joston & Nelis,

Comparative Analysis of Business Analysis and Business...
A COMPARATIVE ANALYSIS OF BUSINESS ANALYSIS
(BA) AND BUSINESS PROCESS MANAGEMENT (BPM)
CAPABILITIES
Paul Mathiesen, Faculty of Science and Technology, Queensland University of Technology,
Brisbane, Australia, p.mathiesen@connect.qut.edu.au
Wasana Bandara, Faculty of Science and Technology, Queensland University of Technology,
Brisbane, Australia, w.bandara@qut.edu.au
Houra Delavari, Faculty of Science and Technology, Queensland University of Technology,
Brisbane, Australia, h.delavari@qut.edu.au
Paul Harmon, Business Process Trends, 1819 Polk Street #334, S an Francisco, CA 94109,
USA, pharmon@sbcglobal.net
Kevin Brennan, International Institute of Business Analysis, 3605 Sandy Plains Road, Suite
240–193, Marietta, GA 30066, ... Show more content on Helpwriting.net ...
To make matters even more confusing, there are those within the Business Analyst community who
have begun to distinguish between business analysts who focus on defining software requirements
and those business analysts who are focused on improving business processes. SAP, for example,
has set up a website1 for Business Process eXperts (BPXs), a group of analysts with more extensive
business process capabilities.
This vagueness between BA and BPM roles creates confusion in practice and academia, which
impacts on role designs, skills assessment, human resource development, recruitment and
professional development. The impact of such was made clear at a Leonardo Process Days 2010
conference panel where BA and BPM role differentiation was reviewed. An outcome of this
discussion was a consensus that i) Practitioners struggle to recognise and articulate the skills
required (BA, BPM or both?) for various organisational initiatives and how to locate appropriate
talent to fill these roles ii)
Academics fail to position BA and BPM as separate professions and often bundle them as the same
in their course descriptions and marketing iii) Students and prospective candidates for employment
vacancies therefore remain confused about the specific skill sets required of a BPM professional a
nd/ or a Business Analyst.
Both the BA and BPM professions have made attempts

Enterprise Resources Planning ( Erp ) Essay
Enterprise Resources Planning (ERP) is the core system of any company. In order to facilitate all
departments in a manner to improve issues, there are a few things that must be meet to successfully
utilize a software system such as ERP. This allows any member within the company to access a
single and centralized data source with information regarding products, services, customers and
suppliers (Sadrzadehrafiei, Chofreh, Hosseini, & Sulaiman, 2013). The ability to share and access
one software benefits the company to improve in areas such as sales and marketing, customer
satisfaction, human resources, operations, and more. In addition, business intelligence tools such as
ERP systems provide the techniques and solutions managers need to analyze and understand
complex business situations, and simplify decision making processes that is of crucial importance
during times of financial and economic crisis (Antoniadis, Tsiakiris, & Tsopogloy, S. 2015). This
paper explores the definition and functions of an ERP system and the successes and costs of
implementation. ERP system is defined as an enterprise–wide set of management tools which
balances demand and supply, containing the ability to link customers and suppliers into a complete
supply chain, employing proven business processes for decision making and providing high degrees
of cross–functional integration among sales, marketing, manufacturing, operations, logistics,
purchasing, finance, new product development and human

Business Systems And Process / Operations Management
BSS001–2 Business Systems and Process/Operations Management
ASSIGNMENT – INDIVIDUAL ASSIGNMENT (Databases)
I.
A Database is a collection of information that is organized so that it can be easily accessed, updated
and managed. Databases can be classified in order to the type of the content: full–text, bibliographic,
images and numeric.
For any organisation a database in needed to track information about people, clients, including
people who support or who might support their programs and services.
To manage such information can be crucial but a database allows you to use an incredible variety of
information very easily.
Some benefits of using a database are that:
The database is storing information in electronic records that can be ... Show more content on
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The product catalogue will be held by the product database comprising product names, description,
price, product availability, delivery time and customer reviews.
The customer database will hold accounts with addresses, payment information, order history,
aiming at improving service, increasing personalization and reducing transaction costs (Da Silveira,
2003). This would definitely reduce customer ordering time thanks to the information possessed in
the database.
With a good database they can analyse customer behaviour and perception, and provide
recommendation about improvement concerning the online business (on the website; i.e.
customisation of pages, promotions; or delivery network etc).
II.
Now a day's Data Mining tools for Customer Relationship Management are used by several
industries including banking, finance, retail, insurance, telecommunications, database marketing,
sales forecasting, telecommunications, etc.

Data mining is often referred to as "analytical intelligence" and is helping organizations for a better
view of their business, to understand their customer needs and increase the effectiveness of the
organization in the long run.
The retail industry that is utilizing data mining can gain competitive advantage against the others
that don't.
For retailers, data mining can be used to provide information on product sales trends, customer
buying habits and preferences.
The data mining approach is complementary

Hunter Manufacturing Essay
The Hunter Manufacturing company is currently the primary supplier of tent and truck heaters for
the United States military (www.hellotrade.com). Founded in 1937, the company developed a
relationship during World War II by providing portable clean, safe heating systems for the U.S.
troops. Over the years, the Hunter manufacturing and the U.S. Government continued its
relationship. It 2001, post 9/11, the need to increase mobilized troops became necessary and Hunter
Manufacturing was called up to meet the increasing demand. In order to____Hunter made the
decision to purchase two companies–the supplier that made the tents to house the heaters and the
company that produced the power generators and air condition equipment for the shelter and tent ...
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They may also offer implementation training and support. To increase the chance of a successful
ERP implementation and to minimize organizational resistance, Hunter Manufacturing should be
careful in "selecting the right employees to participate in the implementation process (Bingi, P.; et
al.)." Employees and managers with the right attitude can make the implementation an easier
transition by increasing employee buy in through education, performance expectancy, effort
expectancy, social influence. To help ensure the best fit ERP is selected for your company, it is
necessary to evaluate the capabilities and cost of an ERP system against your business processes and
needs. Include an analysis of your organization's budget for the ERP system to ensure it is a
financially viable option and measure it against the projected savings to ensure that the ERP system
will benefit your business financially. Be sure to get demonstrations of your final software
candidates and ask questions about training, technical support, and cost of updates. ERP systems and
implementation can be costly, so you must be diligent in your research when selecting an ERP

Hershey's Food Corporation: Erp Failure
REAL CASE STUDY I Hershey Foods Corporation: Failure and Success with Information
Technology Point of View Managerial Point of View Objective To examine the reasons behind the
SAP AG'S R/3 ERP implementation failure at Hershey's Food Corporation Problem What could
have done otherwise to avoid the SAP AG'S R/3 ERP implementation failure at Hershey's Food
Corporation? Areas of Consideration In late 1996, Hershey Foods Corporation the leading
manufacturer of chocolates, confectionaries and beverages in United States of America began
modernizing hardware and software systems in the company. In an attempt to manage Y2K issues, it
chose to replace those systems and shift to client/server environment, which suggest that the ...
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Effective testing in an ERP implementation can lessen exposure to failure risks and damages. Never
opt to quicken the implementation process, where several modules are implemented simultaneously.
The company must ensure that the system is fully tested and ready for implementation. If possible,
plan the ERP project to go–live date during the company's slow periods. Effective scheduling is
important in ERP implementations because the process is lengthy, complicated and delays can
increase large costs. However, management must review closely the need for extending the timeline
to ensure success of the project. TOWS Threats ERP Implementation in Hershey Foods Corporation
can be a difficult, time–consuming, and expensive project for the company. The technology is
tightly integrated and requires a commitment from all division. It can take years to complete and
cost risks. Moreover, there is no guarantee of the outcome. If not properly planned for, the
investment may drive Hershey out of business. Opportunities Hershey made efforts to stabilize SAP
and other systems. Hershey's recent upgrade of its ERP system to R/3 version 4.6 was completed 20
percent under budget and without any of the order processing and product–shipment disruptions that
marred the initial $112 million rollout in 1999. It was able to make more than 30 improvements to
its core business processes within 60 days of going live. The company cited enhancements such as
the automation of pick–list

Planning And Implementation Of An Erp Implementation
The Business
As businesses grow, so do the infrastructure and processes to support their endeavors. A slower
growth company, expanding into different geographical regions, each containing different
languages, cultural norms and time zones, tend to isolate each regional organization from the other,
and often from the advantages of being part of a larger organization (corporation). Differing
business processes are created for many reasons; lack of connectivity to a central back office
system, no back office systems exist, local management (operational and IT) familiarity with
disparate technology platforms, and time zone differentials.
The Solution and strategy
The modern solution to the issues presented above is the planning and implementation of an ERP
(enterprise resource planning) system. The goal of ERP implementation must be understood, and a
realistic set of expectations must be determined. An ERP implementation may be implemented in
phases to reduce the impact to customers, suppliers and staff. The ERP system will allow the
organization to share data across the entire enterprise, allowing each individual business unit to
become more organized, efficient and responsive to change. Adoption of new processes often meet
resistance, as does any change, within an organization. The support and strategy of Senior
Management, including substantial financial outlay, must be clear and enduring. Outside consulting
firms may be necessary to provide the proper expertise and guidance

Business Process Alignment / Relationship Management Essay
Knowledge Management
Knowledge is a valuable thing – something we hear all of the time. As Albert Einstein says "the only
source of knowledge is experience." As employees gain experience they gain knowledge, making it
a very valuable commodity. In many companies it can be an upwards of one million dollars invested
in employees.
IT Infrastructures
In dealing with global infrastructures there are twelve core capabilities that apply to IT and are used
and they can be broken into three main groups.
Business Enablement
Strategy/Innovation
Business Alignment/Relationship Management
Solution Delivery/Support
Business Intelligence
Business Process Alignment/Support
IT Utility
Service Management
IT Infrastructure
IT Business Operations
Planning & Program/Project Management
Supplier Relationship Management
IT Architecture
Business Performance
IT Competencies/Culture
Armed with this information the global infrastructures need to be in alignment with the business
strategies. They will want to be thinking of all business functions when designing projects and
applications not just the "IT" perspective. They will need to make sure that they are making business
more efficient, and providing platforms that account for the whole enterprise. Managers will also
want to make sure that they have the skills and knowledge to propel these objectives and coherence
in the work that they are completing and developing (Strnadl, 2006). While some of these

Business Process Reengineering and Human Resource Management
Business Process Reengineering and Human Resource Management
By
Hugh Willmott
Judge Institute of Management
University of Cambridge, UK
A later version of this article appears in Personal Review, 23, 3: 34–46 (1994)
For more information on published articles by Hugh Willmott please refer to
http://dspace.dial.pipex.com/town/close/hr22/hcwhomeBusiness Process Reengineering and Human
Resource Management
Hugh Willmott
Manchester School of Management, UMIST
Abstract
This article reviews the Business Process Reengineering (BPR) vision of radical business process
change, focusing upon the use of information technology to facilitate a shift away from
linear/sequential work organization towards parallel processing and ... Show more content on
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What Hammer has done is not so much to concoct a novel recipe but to put a name to an emergent
trend in business organization that has been prompted, above all, by an intensification of
competition that intensifies the pressures upon executives to seek (radical) ways of gaining
competitive advantage. His contribution, like that of earlier guru figures, resides in a flair for
packaging and promoting an appealing product in a market where status–conscious consumers are,
like the proverbial Emperor, anxious to espouse and sport the latest in management fashions.4
Hammer's formulation of BPR promises radical (not just incremental) improvements in such areas
as product development, product quality and speed of delivery. By undertaking a fundamental
review and transformation of key business processes, Hammer's focus is upon the leaps in
performance that can be attained through the innovative use of ICTs. Instead of using
ICTs to 'automate' existing, functionally organized methods of production, Hammer urges that they
be mobilised to redesign processes in ways that 'obliterate'established practices.
'It is time to stop paving the cow paths. Instead of embedding outdated

Initial Erp Implementation Project And Assess The Value Of...
1. Introduction Thank you for this opportunity to study your recent ERP implementation project and
assess the value of the investment at this time. I will provide you a data brief of the current status,
and I'll offer guidance to propel you toward full realization of your investment. In short, the current
status of your project is not projected to realize its planned ROI. In fact, you've incurred additional
costs that could have been avoided. I will guide you through my findings about past efforts,
successes and failures, causes, and recommendations for restarting your ERP implementation
project. With these recommendations you will have the information you need to plan, to put the
project back on course, and to realize the full value and benefits of your investment. 2. Findings 2.1
Employee Involvement Employees were involved in the vetting process. They spent months
completing a study to justify expenditures for the new system. However, all later guidance and
decision making for implementation were in the sole purview of the executive steering committee
and guidance of outside consultants. Employee involvement was lacking in implementation.
Training was lacking in implementation. Management support was inconsistent in implementation.
Too much time–consuming and technical work was assigned to employees who did not have ERP
expertise or proper training. Improper selection of employees. 2.2 Employee Recognition No
additional incentive nor

The Six Core Elements Of Business Process Management
Business process management (BPM) can be define as the orderly approach to make an
organization's workflow to be more efficacious, capable and more efficient of acclimating to an
ever–changing environment. Project and program management, vendor management, complexity
management, standards management and strategy management are the purpose of a framework
which are highlighted the essential building blocks of BPM. A framework can guide the decision
maker for BPM which can be used for project and program management, vendor management,
complexity management, standards management and strategy management. From the research that
had been done in this field of maturity models, there are six core elements of BPM suggested, begin
with strategic alignment, governance, methods, information technology, people and lastly culture. A
critical success factor for business process management are represented by this six core of elements.
First core elements is strategic management. Strategic elements can be explain as the effective
action and tight connection of organizational priorities and initiative process enable continual to
improve business performance. The organization's overall approach towards BPM had been captures
by a strategy driven ... Show more content on Helpwriting.net ...
BPM decision making can be guide by the consistent execution and clear definition. BPM
governance are the explanation of process roles and responsibilities. To ensure the direct linkage of
process performance with strategic goals, processes must be existed. Process management standards
have to be well–documented while the process management controls cover the regular review cycle
to sustain the currency and quality of process management system. Another key component of
process management controls can be forms by appropriate compliance management (Spanyi

Business Process Management
Abstract: PegaSystem 's PRPC (PegaRules Process Commander) is the leader in Smart BPM
Market. Today's Date PRPC is adopted by many organizations for BPM (Business Process
Management) Solutions.PRPC in itself comprises of automated solutions or frameworks to meet
business challenges and derive amazing benefits in terms of time, costs and quality. It is also known
for its agility in absorbing frequent changes to the requirements. Hence Most of the Companies
adopt Iterative Methodologies (Agile, RUP, Scrum, ETC.) with pega platform Projects of big size
have a tendency to change requirements throughout the Iterations. And hence is the Iterative
Methodology the best approach for such Projects, because they are defined as Test Driven ... Show
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AUT can be used to create and run test cases within the application itself. It allows saving the test
cases run once, and same can be used for future reference when a change requirement is
implemented in application which certainly brings up the differences if any. Large project demands
plenty of rules validations, AUT is the most preferable approach rather than Manual Testing. Where
AUT can finish 100 rules validations in less than 1 minute against hours required for Manual Test
Execution. Fig 1. Automated Unit Testing Dashboard Key Features of AUT Following are the key
Features of AUT i. To record a scenario(Flow Rule/Decision Rule/Activities/Soap service Rule) and
save it as a Test Case ii. To add input values and expected Results to the test case and save it iii. To
Update the Test Case and save it at any point of time iv. To parameterize the Input values v.
Compare current results with new data with previous runs of test cases, and (Ability to overwrite
differences & re–baseline test cases) vi. Ability to Run Test cases from TMF vii. Ability to run a
group of test cases as a test suite is one of the best features of AUT viii. Versioning of Test cases ix.
To execute the test case, save the Result as part of Test Case x. Auto generation of Test Cases for
Decision Tables xi. Ability to schedule the Test Suites to run automatically at periodic Intervals xii.
To View Reports

Skills and Learning Statement
Skills and Learning Statement
4.1 What did I learn from the meetings with your Project Mentor, including presentation that I gave
to my Project Mentor?
At present, the general trend of development of e–commerce enterprise organizational structure
model specific performance of the grounds of the change of the traditional pyramid–shaped
hierarchical organizational model to an open network structure. The design of the organizational
structure of the e–commerce businesses related to the factors of management concepts, economic
systems, management systems and other aspects of the reorganization enterprise in order to
thoroughly change the traditional hierarchy, must take into account the requirements of the industry
and the combination of ... Show more content on Helpwriting.net ...
The focus is to concentrate superior ability to develop new products, the key to product design,
trademark management and after–sales service and marketing, through contracts and other ways to
produce, subcontract the manufacturing process to downstream manufacturers.
The nonproductive network, Strengthen the specialization of production and development of core
technologies for the management and operation of the brands and trademarks, as well as sales and
services, corporate image planning, logistics system means the manufacturers, vendors, integrated
into an organic whole .
Organizational structure design of e–commerce businesses should pay attention to the problem
At present, the general trend of development of e–commerce enterprise organizational structure
model specific performance of the grounds of the change of the traditional pyramid–shaped
hierarchical organizational model to an open network structure. The design of the organizational
structure of the e–commerce businesses related to the factors of management concepts, economic
systems, management systems and other aspects of the reorganization enterprise in order to
thoroughly change the traditional hierarchy, must take into account the requirements of the industry
and the combination of enterprise status, also should pay attention to the following question:
Update our concepts. Corporate decision–makers, managers

Business Process Management : Marketing Process
BUSINESS PROCESS MANAGEMENT –APPROACH & CHALLANGES
INTRODUCTION
Business process improvement initiatives prove to be some of the toughest projects for project
managers. This is for a number of reasons, including:
Most such projects affect the entire business, and it takes a significant amount of time to understand
those affects
There are many "moving parts" and trying to get the right resources secured for the project at the
right time is frequently difficult to accomplish
Some project managers can't get past the fact that the process improvement initiative is an actual
project and not an operation
The work of the business must keep moving forward even with changes in processes
PROCESS IMPROVEMENT
What Exactly Is a Process?
A ... Show more content on Helpwriting.net ...
In short, a process is a process, no matter how large or small. It is important to note the following
key points.
Many ITS processes exist and each maps in some way to a service provided to either an internal or
external ITS customer.
Processes often have touch points, and there are potential implications for customers when issues
with one process impacts the processes that touch it.
Why Improve a Process?
Process improvement refers to making a process more effective, efficient, or transparent. Process
improvement is relevant to all ITS areas because processes naturally degrade over time for any
number of reasons. An organization that conducts process improvement focuses on proactive
problem resolution in order to avoid operating in crisis management mode when process
degradation occurs. Process improvement helps an organization:
View process value through the eyes of the customer;
Define, manage, and measure a process in order to regularly evaluate it using data–driven
information;
Break down process silos by contributing to an understanding of how processes interact and impact
one another and customers;
Reduce unnecessary business costs.
Process improvement at ITS does not place blame for process degradation. The primary goal is to
identify and understand issues in order to recognize solutions and implement improvements to stay

aligned with customer needs and expectations.
Risks of Not Improving Processes
When key

Business: Management and Entire Selection Process
"To Be Or Not To Be Promoted?" 2
Evaluate the entire selection process for the position. Judge whether mistakes were made and
discuss what could have been done differently.
When I start evaluating the entire selection process, I have to start with the assessment process. The
first thing that catches my attention is the fact that three of the four interviewers are men. As a
woman interviewing for a job, I would be a little intimated being questioned by three men and one
female. I would feel more comfortable being interviewed by a panel that was made up of two men
and two women. I also think that the interview panel should have been set up to objectively view the
candidate's best and worst qualities for the position. Also, during ... Show more content on
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I would also tell them to show what they know about the position and convince the panel that they
are the best person in the job. One of the most important things is to be on time for your interview
and always dress for success. Be prepared and showcase your confidence. Even though this is an in
house interview, I would also encourage each one of the potential candidates to follow up after the
interview.
Once the offer was made, I would reassure each of them that they did a great job during the
interview and not to get discouraged because they were not chosen. I would advise them to offer
assistance to Joe as he transitions to his new role and offer him a helping hand. I would advise
against trying to find out why they are not selected for the position, due to the fact they do not want
to hinder being selected for any other positions that may come available in the near future.
Based on what you know about George Montgomery, assess his management style and describe
what bearing it may have had on his selection of Joe. Based on what I know about George
Montgomery, he kind of comes across as a prick. I see him as being this old guy who was
introduced in the business world when it was predominately dominated by men. I do not think that
he has any respect for women. I do not think that he feels like a woman deserves to be in a senior
management level position. Joe may
"To Be Or Not To Be Promoted?" 5
be a lot

The Importance of Implementing Business Management Process...
EXECUTIVE SUMMARY
The objective of this report is to explain Mr. John Doe about the importance of implementing
Business Management Process (BPM) in his company Platinum concepts Pty ltd. This report
provides the details about the current business process by using a simple AS IS diagram.
Furthermore, it analyses the problems which the company is facing in present stage. The major
findings resulted that most of the work are done manually and there is no use of automation
machines or electronics. This report provide the proposed solution to the problems by explaining the
need of computerization in business processes and the implementation of ERP system in business.
Before considering this process it few things need to be check like cost ... Show more content on
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In brief, by introducing BPM jack can improve his business in a better way.
Problem Analysis
The main problem with platinum concept pty ltd is the lack of a strong enterprise system. A
company needs a strong system for performing right processes in a streamlined manner in order to
optimize the work done by the company and also getting into the heavy competition that a business
faces locally and internationally.
1. In platinum concept pvt ltd there is no proper business management. All the data is stored in form
of papers not electronically this will certainly result in losing their data and will affect their business.
2. The process for the order is slow and no buffer stock is kept which is very time consuming hence
delays its customer's order that gives bad name to the company.
3. The members of one department don't look into others department. This means if there is pending
work it will remain pending.
4. The marketing strategy of the company is weak. The product is basically marketed by word of
mouth and thus not many people know of the product.
The gap model showed in fig. 1 shows the difference between the present service and the potential
service by the company.
Fig. 1 GAP MODEL
The existing process flow between various departments is shown below in Fig. 2 Fig. 2

Faculty of Business and Law
MPM 701 –Business Process Management
Trimester 3， 2010
Group 25
Student Name Proportion ID
Zijia Cheng 33% 211676317
Dimitri Kaushik 33% 211176703
Xin Huang 33% 800713655
Lecturer Mike Bengough
Due Date 26/8/2011
Word Count 1959 words
EXECUTIVE SUMMARY
This report is prepared to analyze the declining profits for Ben's Omnicron. We focus on the internal
factors like controls and enablers for problems and the inputs, and outputs problems. Firstly we use
the business process management strategy to describe why BPM is important and what the benefits
can get if Omnicrons use it to improve their efficiency. And then we use Gap ... Show more content
on Helpwriting.net ...
Firstly is Omnicrons has no good technical support to improve its efficiency so that it would waste
much time. Secondly, Omincrons's employees and managers have some problems. As only one top
manager, Ben's decisions may be dictatorial and not comprehensive. And the middle managers'
relationships are not good. What's more, every department has no specific division of work and no
efficient ES (enterprise system). Some departments have many functions. In addition, the materials
can not arrive when company needed and the products can not fit the customers when customers
require. Both of them can make the time delay and complains.
Figure 2: As–Is Process Diagram
From the diagram, we can easily see that the main of all problems is time delay. The main cause of

time delay comes from the Inputs process and making payments. Firstly the company always has no
suitable products for customers. Then the company will organize the purchase request in a few days
and send them to suppliers through surface mail in 3 weeks. It wastes a long time. The materials
timeliness is low because the company must purchase them when they needed. It may bring the
customers' Dissatisfaction and reduce the company's profits. Nowadays, the efficiency is becoming
more and more important because of the globalization and heavy competition. Ben should focus on
how to save time like use high technological or advanced tools.
Figure3: Project Scoping Diagram
About the problems with

EXECUTIVE SUMMARY
This preliminary report has been compiled by MAK Consultants to tackle the key areas of concern
found within Dynatrix Pty Ltd and proposes potential solutions to the organisation.
The key areas of review for this assessment include:
Strategic and Tactical Planning
Business Process flow and procedures
This document summarizes the methodologies employed to complete the review and presents our
findings and recommendations. Throughout this document we utilize terms such as will, should
consider, and shall, for example, with respect to our recommendations to Dynatrix. We believe each
recommendation should be evaluated and implemented after consideration of approach, cost
effectiveness and the inclusion of new ... Show more content on Helpwriting.net ...
As such, BPM can be employed as a strategic asset that Dynatrix can use to produce value added
products to customers. Figure 1.1 Benefits of implementing a BPM approach to Dynatrix
Strategy
MAK consultants understand that Dynatrix lacks a clearly defined strategy that drives the
organisation. As such, actions should be taken to outline the goals and objectives of Dynatrix so
every member of the organisation knows exactly what they are working toward namely through a
"vision statement". A vision statement encapsulates this idea of the shared values and beliefs held
within Dynatrix that drives the firm to achieve one common goal.
Strategic Positioning
Everything should begin with a corporate strategy. "Quality and customer responsiveness" are two
value propositions emphasized in Dynatrix's current strategy. Value proposition is "the value that a
product or service provides to customers". (Harmon, 2007) In the case of Dynatrix it can potentially
be the accessories of the hand held device, not the hand held device itself which can provide the
platform for their strategic position. Thus Dynatrix needs to develop a positioning strategy to target
customer's needs. Treacy and Wiersema's three generic positioning strategies distinguish between
three value propositions pertaining to customer needs:

Determining The Efficient Tool For Business Process...
Deciding the Efficient Tool for Business Process Management in Organizations Using
Analytical Hierarchical Process
Sravani Vadali
Engineering Management
University of Houston – Clear Lake
Introduction to Business Process Management
Business process management (BPM) is a management approach to make an enterprise's activities
and tasks to be more accurate, more competent and more efficient in adapting to the ever–changing
needs of business. BPM is a far–reaching merging of Business Process Reengineering, Business
Process Improvement, and Business Management strategies and procedures that are intended to
convey both quick and long‐term change. BPM is a structured approach to analyze and continually
improve fundamental activities such as ... Show more content on Helpwriting.net ...
It is good to consider an organization as a system because a system links inputs and outputs and the
flow of information from one point to the other. Organizations also focus on cross–functional teams
and it is a combination of complex resources. Organizations have a need which is defined and goals
to reach their mission. People work as entities and they are a part of the organization.
The work of Porter is significant in the emphasis of the business process. He says value chain is a
comprehensive collection of all the activities that are performed to design, produce, and market,
deliver, and support a product line (Porter, 1985). When we combine the concept of the value chain
and system to the organization we understand that organizations span across functional departments
like finance, marketing, sales, and support etc.
Organizations implementing BPM Systems
One of the influential factors on implementation success that emerges from research, trade literature
and practice is the level of process orientation within an organization. (Parkes, 2002). Typical
advantages of implementing a BPM system in an organization are reduced lead times, fewer hand–
off errors, and more flexibility to change the structure of supported business processes. (Parkes,
2002). In the research community, there is some consensus that the essence of a BPMS is the
functionality that has been attributed historically to a workflow management system. (WfMS). (Van
der Aalst et al., 2003, p.

Implement The Above Management Technique, Business Process...
To implement the above management technique; business process improvement, for Five Below,
Inc., it would be best to start with forming a process improvement team, instruct them and or train
them in regards to business process improvement (BPI), and then create a plan of implementation.
Utilizing information provided by Doss and Kamery (2006), there are steps that are needed. The first
step of implementing business process improvement, the improvement must be organized.
Organizing consists of constructing understanding, commitment, and understanding, which would
include training, communication that is effective, a definition of what customers require and an
examination of processes. The process must be understood, which this would be the ... Show more
content on Helpwriting.net ...
To implement a business process improvement for Five Below, Inc., in reference to this particular
issue, it would be necessary to start with the beginning of their process of accepting applications.
Utilizing the steps that Doss and Kamery (2006), has provided, the following is how this business
process improvement would be implemented for an effective and efficient recruitment process. As
Doss and Kamery (2006), provided in their first, the organization would need to train the individuals
that are in charge of accepting and reviewing applications. Communication, as well as training, is
the key here. The information provided by Duffy (2016), informs that there are a variety of process
improvement models (p. 40). The individuals would be trained on the privacy of receiving and
reviewing information of others such as resumes and applications. Making sure that privacy laws are
followed with each individual (Ledvinka, 1986, p. 25). Training these individuals not only on the
limitations as to who can view applicant's information, but training as to once an individual becomes
an employee, how that information is also private and that customer information that is retrieved,
such as credit cards, and or personal information is also private (Henrietta Kirkley,

Critical Analysis of SAP Systems Adoption in Business...
INTRODUCTION SAP, an acronym for Systems Applications Products is an audit of a computer
system from SAP that is meant to make operations around the business environment easy and to
wide depths. The relationship between the business and client environment is recently becoming
wider and the incorporation of a single unit of management considered the remedy to congestion
and delays (Carmel, E. 1997). Throughout the project, the credibility, efficiency, flexibility and
suitability of SAP will be discussed critically by evaluating the real–time applications of SAP to
fitting the ever expanding world of business and the extent to which it has challenged the minds of
software developers and users (Carmel, E. 1997). ... Show more content on Helpwriting.net ...
The use of SAP reduces the workload of manually planning for activities which consumes a lot of
time delaying the processing of data hence data inconsistence avoided. Enhance productivity and
insight: The usage of SAP in a business brings about tangible results in that the production ratio is
high since data is put into the system once and can be forwarded to other levels in a smooth
workflow using the social media available (Osterle, H. 1998). Operations can be carried in different
sections and passed along to other levels within the firm for processing ensuring high output ratio
within a short time. Employees can as well process their own transactions from various terminals
and at the same time generate a final data of their activities. Improves corporation, governance and
financial management: Integration of various systems into a single unit, financial crises is reduced
and the flow of finances within the firm controlled. This ensures that reports on financial usage are
accessible from any terminal and the SAP system stores any entry made at any given time. On the
other hand, management is easy since all the source information required is accessible at one point
and information distribution is on time (Osterle, H. 1998). Doing everything under a system reduces
the act of supervision since the system has the ability to monitor any transaction and generate a

Contemporary Management Techniques For Business Process...
Contemporary Management Technique The travel division within Air Test and Evaluation Squadron
One coordinates individual and team travel, authorizes travel expenses, scrutinizes government
travel charge card (GTCC) use, and ensures proper allocation of 23 funding lines totaling $1.17
million (C. Sacksen, personal communication, September 19, 2016). Taken from an earlier analysis
and evaluation project, the travel division team identified financial, customer, internal, and learning
critical success factors (CSFs) needed to gain greater efficiency and effectiveness to reduce internal
complacency and the threat of an external takeover (Hicks, 2010). Although the division conducted
a strengths, weaknesses, opportunities, and threats analysis to ascertain the CSFs, there is room for
process improvement. J. Estacio reported that implementing the contemporary management
technique of business process improvement (BPI) could further aid the travel division in reaching
greater fidelity regarding the CSFs (personal communication, October 3, 2016).
Contemporary Management Techniques Rationale The travel division is a customer oriented service
segment of the organization that must remain flexible in responding to rapid changes in the
personnel, itinerary, prioritization, appropriation, and fiscal environments. In this regard, the travel
division has internal and external customers. Although the team identified CSFs to increase
efficiency and effectiveness, applying BPIs can create

Erp Implementations : A Business Process Management
ERP Implementations
Introduction: Enterprise resource planning is a business process management tool to help business
manage and automate many back office functions related to technology, services, accounting, supply
chain, inventory, projects and human resources [1]. It is a system which integrates product planning,
development, manufacturing, sales and marketing [1].
First ERP Failure (Hershey): There are many organizations which were successful in the
implementation of ERP's but there are also ERP implementations which were a disastrous failures.
Firstly let us know about few of such organizations. The most famous company Hershey's, one
among the top fortune 500 companies was once hit by the ERP failure in the year 1999.The Hershey
Foods Corporation was founded by Milton Hershey in year 1894 . Hershey's had approached three
vendors SAP AG, Siebel Systems and Manugistics for implementing the ERP system. Few of the
modules were implemented in January 1999, remaining modules were due on April 1999 [3].
Unfortunately it was delayed and was moved on to be implemented in July 1999 which had
overlapped with the year's busiest time when huge orders were received for Christmas and
Halloween. To complete the implementation on a faster notion Hershey decided on following Big
Bang implementation in which several modules were implemented parallel. This implementation
was failed miserably due to lack of order management and fulfillment, even though Hershey had
finished the product and

Aircraft Solutions Assessment Essay
Course Project: Security Assessment and Recommendations
Aircraft Solutions
SEC: 571
Adam Grann
Professor: Reynolds
Weaknesses are a symptom that is prevalent in today's information technology realm, indicating
vulnerabilities and risks that come hand and hand with shared networks like Aircraft Solutions. With
enterprises exchanging an unprecedented level of information over open networks, the
vulnerabilities and possibility of compromised security by unwanted intruders is swelling up into a
new type of beast. At Aircraft Solutions, there are several samples of concerns that could lead to a
breach of information or compromised branch of their system. Due to the design of their
geographical layout, secure connections that encrypt ... Show more content on Helpwriting.net ...
The consequences of leaving all their information in one location can be catastrophic to the
company's operation and integrity as valued by their clients. Remotely storing vital information
should be the first precaution taken when installing an archive full of fragile data. NAS (network
attached storage), typically used in the form of cloud or RAID devices provides a safe approach to
storing company information. "Common uses are central file storage, media streaming, print serving
and backup for all the local drives on your network. You can even access most NAS drives from the
Internet if desired." (How to Buy Network–Attached Storage Drives, Becky Waring). If the NAS
devices aren't sufficient, file servers can support up to 25 users simultaneously and meet the high
demands of the usage that typically come with a large network. Business Process Management
(BPM) software is a crucial aspect in security policy and infrastructure and another major concern
for this firm. Considering the layout of the network, in which employees from various locations and
customers ranging around the globe can access, Aircraft Solutions should be sure their BPM is
strong. "One of the primary goals of instituting a business process management system is to provide
greater accountability for departmental functions, from tracking and monitoring expenditures to
ensuring deliverables are met."

Business: The Proyect Management Process Essay
Project management is considered as one of the most exacting and complex processes within a
business organization since project success requires a lot of different objectives to be fulfilled. The
success or failure of a project is based on three different parameters: stakeholders, timing, and
requirements of the project (Maylor, 2011). In this report, we will focus on the stakeholders and
stakeholder management in order to see how project managers can use stakeholder analysis to meet
most stakeholder's requirements and deliver a successful project. Moreover, we will examine four
real–life projects for the effectiveness of the stakeholder management and the project's success.
Finally, we will consider the challenges of the stakeholder ... Show more content on Helpwriting.net
...
However, it is difficult to identify and categorize stakeholders because it is a quite subjective
procedure and depends on the perspective of each manager (Mishra A., Mishra D., 2013). Moreover,
it is unlikely to satisfy every stakeholder since their interests are usually conflicting and are likely to
change during the project lifecycle. Hence, the challenge for the project manager is to evaluate
stakeholder needs for the project and decide which needs are more important to be covered
(Assudani and Kloppenborg, 2010). Stakeholder management is a difficult procedure since there is
no standardized process or method to be applied. Project managers, which will be responsible for
that, should have a lot of experience, skills and capabilities to manage the relationships with the
stakeholders. Project managers should apply stakeholder management effectively to minimize the
uncertainty created by the stakeholders and lead the project to a success. For this reason, there is a
project stakeholder management (PSM) systematic process which can help managers to deal with
stakeholders. In this process, there are six steps that a manager should follow in order to complete
successful projects (Karlsen, 2002). In the first step the manager should determine the purpose of
the stakeholder management process and plan the activities. Second and very important step is to
identify existing and

Business Managment: The Strategic Management process
Comment on the tools used to express strategic intent of each company.
Over the last few decades business strategy has evolved substantially. Management of any business
must constantly evaluate and analyze internal environment strength and weaknesses, and monitor
external environment for threats and opportunities. Firms must define their positions and develop
sustainable competitive advantages in the face of these competitive challenges and threats.
(Casadesus–Masanell, R and Enric Ricart, J, 2010) It's expected of management to consider these
changes and adjust strategy as and when needed. Strategic management is about change, and
planning to survive amid change. (Smit, PJ et al., 2007). According to Thompson (2012) developing
a ... Show more content on Helpwriting.net ...
Astrapak Executive Committee and the Board of Directors have clarified aspects and targets to align
strategic direction to changes in business environment. Astrapak base achievement of their strategic
objectives on three main pillars; develop and empower people, improving efficiency and reliability
of operations, and minimizing environmental impact.
From Astrapak Integrated annual Chairman's report for 2013 Astrapak has undergone major changes
both at executive and operational level over the past year that is part of their strategy of complete
restructuring. The viewpoint is that the restructuring will provide opportunity to review operations,
and to deliver improved and sustainable performance in short and medium term. From CEO's report
Mr Moore mentioned that Astrapak's financial performance had been deteriorating steadily since
2006. The previous year's showed strong organic and acquisitive growth and improving returns. Mr
Moore took over the role as CEO from 1 Nov 2012, and must lead Astrapak to financial recovery.
Astrapak established two years recovery time frame, and set the following clear objectives: Fiscal,
Working capital, borrowings', budgeting, people as well as return objectives (Source: Astrapak
website).
As it's clear that the previous 6 years didn't yield satisfying growth and

Business Process And Quality Management For Project Success
Business Process and Quality Management for Project Success – Option 1 The customer that spends
his or her hard earned money on a product or service is the primary reason for quality management
to be a major factor for a company's business process. The mission and vision statements of various
corporations are often worded with the quality of a product and the satisfaction of the consumer.
This notion is fine; however, it takes discipline and commitment to truly achieve it. This
commitment must start at the top of a corporation and spread vigorously throughout the entire
company. Partial compliance will not yield the desired results a corporation needs to reduce waste
and remain competitive in a global market place.
Process Management and ... Show more content on Helpwriting.net ...
Consequently, with a weak or fractured foundation a process will crumble to the ground. Building
quality parts as opposed to bulk production can minimize the cost of rework and waste; therefore,
profits are increased as a result (Abdul–Kader, Ganjavi & Solaiman, 2010). This philosophy will
naturally lend itself to a positive response from the consumer as ethics and integrity are valuable
commodities. A manufacturer that boasts quality and delivers it to the consumer demonstrates its
commitment to ethical behavior.
In order to deliver a quality product, a manufacturer has a multitude of tools to accomplish it.
Quality starts with understanding the process; therefore, Pareto charts and histograms are useful
tools to visually display strengths and weaknesses in a process. The data captured can shine a light
of opportunity where training may improve the process first pass yield rate (Goetsch & Davis,
2016). Training can only improve certain aspects of human error; consequently, management may
need to invest in new technology and automation for tasks that are prone to operator error and
include an unacceptable amount of rework and inspection. The key to all of this working starts with
management's commitment to excellence and its willingness to invest in the cost of training and
equipment to meet the quality standards it implements.
Strategic planning as it applies to quality
If a corporation hails it has a strategic plan for quality, it may

Erp System in Cvs
ERP System in CVS Pharmacy
ERP (Enterprise Resource Planning) software system aims in integrating the vital functions of an
enterprise leading to a better communication and flow of data through the different units of an
enterprise, regardless of their geographical locations. A standard ERP system constitutes of a
software component, hardware infrastructure and a process documentation component. An ERP
package integrates several functions like production, finance and accounts, supply chain
management, asset management, logistics and many more. Different types of ERP software are
available in the market catering to the needs of all types of business and corporate houses. Large
global organizations require complex ERP package to support more ... Show more content on
Helpwriting.net ...
Moreover, this component of the Infor ERP system is used for generating specific compliance
reports submitted to the industry watchdog or other monitoring agency that may require reporting of
such data on a periodic basis. These reports not only help the management in meeting the mandatory
disclosure norms but also help in the formulation of effective management strategies to achieve the
desired results in terms of sales or profits that are calculated using the same financial indicators.
Now, I will explain benefits and services of Infor ERP systems in details and how it is used by CVS
Pharmacy.
Benefits for CVS Pharmacy
INFOR ERP System offers retail centric components that are customized to meet the specific
requirements of CVS Pharmacy in an effective and efficient manner. Within the retail sector, there is
a wide variety of different segments that vary in their nature and scope of operations. This ERP
system has provisions to meet the varying needs of the different segments within the retail sector.
Retail ERP suite offers support for the store systems that form the pivot of a retail business. The
critical functions include keeping track of the inventory, ordering and replenishment, loss prevention
and task management. Implementing an ERP system is a huge challenge for any organization.
However, INFOR ERP systems provide

How Business Process Management ( Bpm )
1. INTRODUCTION
Over the past years, firms have faced unpredicted changes: globalization, political realignment, and
rapid advance of information technology. Against this background the concept of Business Process
Reengineering (BPR) quickly caught the imaginations of corporate leaders. (Kettinger et al., 2007).
The recruitment process in the Public Service – Office of the Prime Minister is indeed a long
process and the question is, how Business Process Management (BPM) principles and technologies
can be used to shorten the recruitment process within the Office of the Prime Minister?
According to (Harmon, 2003) "Definitions of Business Process Management (BPM) range from IT–
focused views to BPM as a holisticManagement practice. The ... Show more content on
Helpwriting.net ...
The intention is to blend multiple channels taken during the recruitment process to achieve the
intended benefits of the public service and that of the applicant using BPM principles and tools.
Fueled by the continuing demand for corporate transformation, there has been a flood of BPR
consultants and a proliferation of methodologies, techniques, and tools (MTTs) for conducting
business process change projects. Faced with this onslaught, BPR project planners often confused as
to which methods are best suited for the project at hand (Ives 1994). This research will seek to detail
the current lengthy recruitment process within the Public Service and the impact it has on the Public
Service. The report will illustrate the scope, business case, analysis for improving the recruitment
process in terms of BPtrends methodology.
Collected feedback from applicants, Chief Human Resource officer, Public Service Commission,
and Department Human Resource Management–Policy Analysts, Permanent Secretary, Supervisor
can help to maintain an effective and efficient recruitment process.
This paper is structured as follows. The 1st section will illustrate the current recruitment process
OPM and the challenges faced, 2nd section is the definition of the used methodology being used to
shorten the current business process, 3rd , 4th and 5th section provide a Process scoping

Business Process Outsourcing Is A New Management Strategy
Business process outsourcing is a new management strategy, which encompasses transfers of an
organisation's internal functions to a third party. In essence, it encompasses entrusting and ensuring
a third party with company functions. The third party executes the function and meets the
expectations of the company (Kozweska 2004). Company objectives primarily dictate the above
expectations. A company transfers business tasks and processes to an external provider, a specialist
in a particular field, to enhance its profitability and hence return of investment to its shareholders.
Business process outsourcing also provides a basis for establishment long–term, mutually beneficial
relationship between the company and the outsourced provider. ... Show more content on
Helpwriting.net ...
The company has outsourced its Information Technology (IT) functions to an Indian IT company,
Indo–System Solutions (ISS). Initially, Globshop's senior management was skeptical about
transferring the above function to the IT services provider. However, over time, they came to realize
benefits accrued from outsourcing. However, there are still risks associated with the above
management strategy. Globshop's senior management requires an in–depth analysis of the above
strategy, which defines the company's future relationship with ISS.
Growth of Offshore Outsourcing
Several factors have fuelled the unprecedented growth in business process outsourcing. One such
factor is the technological revolution. Technological revolution especially in the information
technology sector has seen the introduction of fast and reliable communication channels. Such
channels include high–speed internet, which ensures that individuals from different countries can
communicate in real time (Duening & Click 2005). This facilitates a multi–location execution of
tasks where employees in different locations communicate using tools such as video conferencing.
This has increased contact between companies and their outsourced services providers. As such,
efficient communication between companies ensures smooth and timely execution of tasks and
functions. This translates into an overall efficiency at the company.
Another factor is the emergence of newly developed economies including

Supply Chain Management Quiz
Chapter 2 1. ________ uses a set of integrated applications to address all aspects of the customer
relationship.
Answer Selected Answer: CRM 2. Which type of system would you use to change a production
schedule if a key supplier was late in delivering goods?
Answer Selected Answer: TPS 3. ESSs are designed to serve the middle management of the
organization.
Answer Selected Answer: False 4. Supply chain management systems are more externally oriented
than enterprise systems.
Answer Selected Answer: True 5. ESSs are designed to incorporate data about external events, but
they also draw summarized information from internal MIS and DSS.
Answer Selected Answer: True ... Show more content on Helpwriting.net ...
Answer Selected Answer: True 19. Which systems are typically a major source of data for other
systems?
Answer Selected Answer: transaction processing systems
20. Decision–support systems help managers make decisions that are unique, rapidly changing, and
not easily specified in advance.
Answer Selected Answer: True 21. Which of the following types of system helps expedite the flow
of information between the firm and its suppliers and customers?
Answer Selected Answer: extranet 22. Managers need TPSs to monitor the status of internal
operations and the firm 's relations with the external environment.
Answer Selected Answer: True 23. Executive support systems are information systems that support
the
Answer Selected Answer: long–range planning activities of senior management. 24. Transaction
processing systems are most commonly used by the senior management level of an organization.

Answer Selected Answer: False 25. Which of the following is an example of a cross–functional
business process?
Answer Selected Answer: creating a new product 26. ESSs are designed primarily to solve specific
problems.
Answer Selected Answer: False 27. Enabling management to make better decisions regarding
organizing and scheduling sourcing, production, and distribution is a central feature of
Answer Selected Answer: SCMs
28. ________

Cisco Case Study Essay
1. Cisco suffered from inertia when an attempt was made to engage business management in
selecting software for their individual areas, and/or agreeing to participate in the ERP
implementation project. List and explain reasons why management would hesitate to become
engaged in the IT process/project.
Below are reasons Cisco hesitated to take on an ERP project:
a) Fear of decentralization
b) Fear of "mega–projects" that ERP implementation often becomes
c) Disruption to the business
d) Need for strong internal team and strong partners
e) Balancing standardization versus proprietary functionality
f) Cost
Fear of decentralization
Cisco's CEO believed that Silicon Valley firms had a tendency to decentralize too rapidly while not
... Show more content on Helpwriting.net ...
Support and continued enhancements
The vendor provides the support and continued enhancements for the product based on the current
industry standards and any requirements from agencies if the software interacts/used for contacting
any regulatory agency. They also provide the enhancements and bug fixes based on the other
customer's experiences. When building custom software sometimes small changes to functionality
might require redesign and reengineering would end up being expensive.
Reliability
The "software off the shelf" is more reliable as it is developed with broader audience and scalability
in mind. It will under go several rounds of testing with different customers perspective. In custom
built even though some features might work when used alone, but when interacting with other
components might fail.
Business Involvement
For custom software development it requires major participation from the business team to define
and train the development team about the process and workflow design. Even after all the great
efforts getting all the required functionality would be challenging. With "Software off the shelf"
business users spends some time initially to understand and define the new business process based
on the current process. Once it is defined and system has been configured it would be easy to
maintain.
Cisco's Approach Cisco's approach was to do this quickly

Comparison Of Theoretical Strategies For Business Process...
Construct a fully referenced literature review to compare and contrast theoretical strategies for
business process improvement and successful change management. All reports must include
references to Six Sigma and Lean.
I – INTRODUCTION
Over multiple years, humans have evolved in many different ways, allowing them to adapt to their
environment. Intellectually or physically mankind has shown facilities to conquer new grounds of
reworking themselves towards better outcomes. In the business world, where theories and strategies
combine, helpfully guiding those thrilling for adventures. Theories are an intriguing way of trying
new experiments and setting an analysis, which might end up being true or shown to be false.
Business Process Improvement (BPI) is a strategic way of planning in order to foresee which sector
of a business has the potential to be encouraged or improved, leading to an overall business growth.
As evolution can be a constant threat and opportunity in the business world, it is a merger role for
managers to be aware and adapt their structure for improvement in order to compete with rival
firms. As W. Edwards says, "It is not necessary to change. Survival is not mandatory". (Jacobson,
2015) On the other hand, Successful Change Management (SCM) is a kind of approach to redirect a
process within an organisation or the organisation itself towards its allocation of resources, budget,
modes of operations etc. It reshapes the company through a more efficient

Business Process Management Strategy
Table of Contents
Executive summary 3 BPM and Strategy 4 Problem Analysis 7 Proposed Solution 10 Solution
Considerations 16 Recommendation 17 Appendix 18 Bibliography 19
Executive summary
Purpose
The purpose of this report is to examine the current situation of Omnicrons Pty Ltd Company and
attempt to identify problems which result in declining sales and reduced profits since 2008.
Methodology
Research for this report is based on current literature about business process management and
relevant companies, transcript of the management meeting, financial statements, and other
miscellaneous information supplied by Omnicrons' CEO.
Findings
The major findings indicate the lack of a streamlined computer–based ... Show more content on
Helpwriting.net ...
BPM needs a specific strategy and clear objectives and measures to guide improvement initiatives
and determine the target of improvement efforts. It supports the competitive differentiation strategy
that Omnicron is adopting, assists the positioning of Omnicron as a multitask smart wrist accessory
with its exclusive features and design. BPM can help the company leave its competitors far behind
by agilely responding to market changes (BPM Reports, 2007).
Below is the positioning map describing where Omnicron is targeting to:
Problem Analysis
Ben 's Omnicrons Pty Ltd is a company with a highly functional organizational structure. The
managers and employees of six different departments are focusing too narrowly on their own tasks,
performing them in isolation without comprehending previous and subsequent steps outside their
functional "silos", therefore losing the sight of the whole picture of the larger business process
(Magal & Word, 2009). Lack of sufficient communication leads to lack of consideration of
workers from each functional group to their consequences for the other components of the process.
The company had never put much effort and time into developing streamlined, computer–based and
IT utilized business process. The overwhelming reliance on paper–based manual methods to get

things done has resulted in the insufficient coordination of the whole value chain.
The table below specifies

Change Management : Business Process Re Engineering Essay
Change management – Business Process Re–Engineering
Pakn' Save is a very good example of Business Process Re–Engineering done in ordination with
Foodstuff NZ. Pak'n Save came in to form as an after effect of an outing by various Foodstuff
officials to the United States. On that visit they saw operations of Cub Foods worked by SuperValu.
Pak'nSave worked by Safeway, and various other general stores. Foodstuffs then replicated this
configuration in the New Zealand market. The first Pak'nSave organisation was just about was just
about an indistinguishable clone of Safeways's Pak "N" Save chain in Northern California.
(Wikipedia, 2013)
Business Policy – Mission and Strategy
Pak'n Save of New Zealand's follows clear policy of providing lowest food prices, then why should
Kiwis shop anywhere else? Further Pak'n Save loves to capitalize on being proudly New Zealand
owned and operated, their patriotic feeling towards their country has increased their business. (Pak n
Save, n.d.)
Founded in 1985, Pak'nSave is one of the largest supermarket in New Zealand to be ever founded by
local New Zealand. As of March 2013, there are 50 Pak 'nSave stores operating across the North and
South Islands of New Zealand. Pak'nSave key policy is to provide everyday food and groceries at
low prices which they state in their current slogan "Our Policy: NZ's Lowest Food Prices".
Customers are also asked to pack their own bags, and charged for plastic bags in most stores. Many
stores offer boxes set on

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