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Faculty Performance Management System (PMS)
Survey Questionnaire
Respected Management Education Expert,
Your views and opinions are important source of inputs for solving complex research
problems across the globe, especially in an area like Performance Management. We are
conducting a research study on Faculty Performance Management System (PMS) as part
of our Ph.D course in Jain University, Bengaluru.
We take pleasure in inviting you to share ‘your valuable inputs’ through the enclosed
questionnaire. We request you to spare 15-20 minutes of your time to express your views
through the enclosed questionnaire.
Looking forward to your suggestions and inputs.
Yours truly,
Dr. M.M. Bagali
Professor in HR & Research Guide
Coordinating Research in Management
Jain University, Bengaluru.
G. Lakshminarayana
Research Scholar, Management Science
Jain University, Bengaluru.
Ph: 9740033009
Email: lakshminarayan_g@yahoo.com
Ref: PMS-QNRE/08-13
6, August 2013
PERFORMANCE MANAGEMENT SYSTEM
PERFORMANCE MANAGEMENT SYSTEM
2
SL. NO
(For office use only)
The study is to understand the need of PMS and the parameters to be used to measure performance
of faculty members. Please be frank in your opinion, which will help us to improve the PMS in private
Management Education institutions.
1.	 Do you think Performance Management System for faculty members is required in Private
Management Education Institutions such as yours?
4. 	 Do you think we need to have different Key Performance Areas (KPAs) for different levels of
faculties such as Lecturers / Sr.Lecturers / Asst.Professors /Associate Professors / Professors
(Pls tick you response below)
5. 	 Do you use different Key Performance Areas (KPAs) to evaluate different levels of faculties
such as Lecturers / Sr.Lecturers / Asst.Professors /Associate Professors / Professors at your
institute? (Pls tick you response below)
A)____________________________________________________________________________
B)____________________________________________________________________________
3. 	You have mentioned that we need to have PMS for faculty members in private management
educational institutions, please mention TWO important benefits of having PMS.
2. 	You have mentioned that PMS is NOT required for faculty members in Private management
educational institutions, please mention TWO important reasons.
A)____________________________________________________________________________
B)____________________________________________________________________________
			 Q4	 Q5
Yes, different KPAs for different levels of faculties	 :
Same KPAs for different levels of faculties	 :
PERFORMANCE MANAGEMENT SYSTEM
PERFORMANCE MANAGEMENT SYSTEM
FACULTY PERFORMANCE MANAGEMENT SYSTEM (PMS) SURVEY
AMONG DIRECTORS/DEANS/HEADS OF PRIVATE BUSINESS
MANAGEMENT INSTITUTIONS
Yes	 : 1	 (Go to Q3)	 No 	 : 2	 (Ask Q2 and terminate the interview)
ERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
3
6. 	 Please tick KPAs that you would recommend to be used for evaluating performance of
different levels of faculties in the grid on next page. You may choose different KPAs for
different levels of faculties. You can choose as many KPAs as you deem to be required for
evaluation of each level of faculties. However minimum of 5 parameters are required to be
chosen for each level. You can choose same KPAs for different level of faculties.
A.	 Please indicate what all KPAs would you recommend to use for evaluating performance of
LECTURERS/SENIOR LECTURERS? (Probing is required)
B.	 Please indicate what all KPAs would you recommend to use for evaluating performance of
ASSISTANT PROFESSORS?(Probing is required)
C.	 Please indicate what all KPAs would you recommend to use for evaluating performance of
ASSOCIATE PROFESSORS?(Probing is required)
D.	 Please indicate what all KPAs would you recommend to use for evaluating performance of
PROFESSORS?(Probing is required)
7. 	 Please distribute the total of 100% available weightage to those KPAs that you have
mentioned under each faculty level. You may allocate more % for those KPAs which you
think is more important and less % weightage for those KPAs, which you think are less
important. However total weightages allocated under each level of faculty must add up to
100%.
A.	 Please allocate weightages to each of those KPAs that you have mentioned under
LECTURERS/SENIOR LECTURERS. (Total weightages allocated should tally to 100%)
B.	 Please allocate weightages to each of those KPAs that you have mentioned under
ASSISTANT PROFESSORS. (Total weightages allocated should tally to 100%)
C.	 Please allocate weightages to each of those KPAs that you have mentioned under
ASSOCIATE PROFESSORS. (Total weightages allocated should tally to 100%)
D.	 Please allocate weightages to each of those KPAs that you have mentioned under
PROFESSORS. (Total weightages allocated should tally to 100%)
8. 	 Please mention frequency of evaluation for each of the KPA that you have indicated. You
may choose either once a Semester or once a year.
A.	 Please indicate the frequency of evaluation for LECTURERS/Sr.LECTURERS. (You can
mention either once a Semester or Once a Year)
B.	 Please indicate the frequency of evaluation for ASST.PROFESSORS. (You can mention
either once a Semester or Once a Year)
C.	 Please indicate the frequency of evaluation for ASSOCATE PROFESSOR. (You can mention
either once a Semester or Once a Year)
D.	 Please indicate the frequency of evaluation for PROFESSOR. (You can mention either once
a Semester or Once a Year)
PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
(Please record your response in the grid on next page)
(Please record your response in the grid on next page)
(Please record your response in the grid on next page)
4
KEY PERFORMANCE AREA(KPA)
LECTURER / SR.LECTURER ASSISTAN
Q6A.
Tick if
applic-
able
Q7A.
Allocation
of %
Q8A.
Frequency
of
evaluation
Q6B.
Tick if
applicable
A
6.  1 Feedback from Students        
6.  2 Head/Supervisor’s feedback          
6.  3 Students pass % in Semester exams          
6.  4
Submission of reports such as IA marks,
attendance and other reports on time          
6.  5 Attending seminars and conferences          
6.  6 Improving their own qualification          
6.  7
Presenting papers in Seminars and
conferences          
6.  8 Mentoring other faculty members          
6.  9
Support to department for organising
Seminars and conferences          
6.  10
Usage of innovative teaching methods in
class rooms          
6.  11 Involvement in extracurricular activities          
6.  12
Loyalty to the organization i.e. No. of years
remain working with the institution          
6.  13
Publication of research articles in National
and International Journals          
6.  14
Contribution to development of delivery
material          
6.  15 Handling minor consultancy projects          
6.  16 Support to departmental activities          
6.  17 Contribution to quality improvement          
6.  18 Handling major consultancy projects          
6.  19 Involvement in conducting MDPs          
6.  20 Support to academic administration          
6.  21
Involvement in counseling students and
grievances redressals          
6.  22 Implementing best practices in the dept.,          
6.  23 Others(Pls specify)..          
6.  24 Others(Pls specify)..          
 
MIN 5
TO BE
TICKED
TOTAL
WEIGHTAGE
=100%
SEMESTER
OR
YEAR
MIN 5
TO BE
TICKED
WE
PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
5
NT PROFESSOR ASSOCIATE PROFESSOR PROFESSOR
Q7B.
Allocation
of %
Q8B.
Frequency
of
evaluation
Q6C.
Tick if
applicable
Q7C.
Allocation
of %
Q8C.
Frequency
of
evaluation
Q6D.
Tick if
applic-
able
Q7D.
Allocation
of %
Q8D.
Frequency
of evaluation
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
TOTAL
EIGHTAGE
=100%
SEMESTER
OR
YEAR
MIN 5
TO BE
TICKED
TOTAL
WEIGHTAGE
=100%
SEMESTER
OR
YEAR
MIN 5
TO BE
TICKED
TOTAL
WEIGHTAGE
=100%
SEMESTER
OR
YEAR
PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
6
9. 	Have you implemented Performance Management System (PMS) at your institute?
10.	 Please rate (in terms of %) the success of Performance Management System (PMS)
implementation in your institute?
% ___________________________
11. 	Please mention TWO important reasons for successful/unsuccessful implementation of
Performance Management System (PMS) at your institute.
12. 	You have mentioned that Performance Management System (PMS) is not implemented at
your institution yet. Please mention TWO important reasons for not implementing it.
A)____________________________________________________________________________
B)____________________________________________________________________________
A)____________________________________________________________________________
B)____________________________________________________________________________
13. 	How many meetings and discussions were conducted related to Performance Management
System (PMS) at your institute during June 2012 – July 2013?
WITH FACULTY
WITH
MANAGEMENTLect/
Sr.Lect
Asst.
Prof
Assoc.
Prof
Professor
A
Number of times meetings/
discussions were held
         
B
Average duration(in minutes)
of each meeting/discussion
         
14.	According to you what parameters should be used by Students’ for giving feedback on
Faculties? (Please tick all applicable parameters in the grid below)
15.	 (IF TICKED ‘1’ FOR Q.9) Please mention the parameters being used in your institute for
Students’ feedback on Faculties. (Please tick all applicable parameters in the grid below)
Yes 	 : 1	 (Continue)	No 	 : 2	 (Skip to Q.12)
PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
7
16. 	Again according to you, what parameters should be used by Heads/Directors/Deans to give
feedback on faculty (Please tick all applicable parameters below)
A.	Clarity in explanation of subject	 :
B.	Content quality is useful and relevant	 :
C.	 Faculty answering to queries and questions	 :
D.	Coverage of topic/Subject on time	 :
E.	Explanation of concepts with practical examples	 :
F.	 Preparedness of faculty for classes	 :
G.	 Faculty guidance for preparing students to seminars/conferences	 :
H.	 Faculty’s punctuality to the classes	 :
I.	 Faculty treats students with courtesy	 :
J.	Class room control by faculty	 :
K.	 Project guidance support	 :
L.	Career guidance given to students by faculty	 :
M.	Other parameter (please specify)___________	:
Q14	 Q15
17. 	(IF TICKED ‘1’ FOR Q.9) please mention the parameters being used by you at your
institution to give feedback on Faculty. (Please tick all applicable parameters)
A.	 Punctuality to classes	 :
B.	Involving in co-curricular activities	 :
C.	Involving in extra-curricular activities	 :
D.	Administrative Support to the Department	 :
E.	 Gives sufficient notice before availing leaves	 :
F.	Timely submission of reports	 :
(Attendance, Lesson Plans, IA Marks etc.,)	:
G.	Mentoring other faculties in the dept.,	 :
H.	Involvement in Industry-Interaction activities of dept.,	 :
I.	Contribution to students’ placement activities	 :
J.	 Sharing knowledge with other faculties in the Dept.,	 :
K.	 Positive approach towards dept./institute	 :
L.	 Bringing innovative and creative ideas to workplace 	 :
M.	 Faculty’s methodical approach	 :
N.	Usage of different pedagogies	 :
O.	Other parameter (please specify) ___________	 :
Q16	 Q17
PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
8
18. 	 Which ONE of the following statements best describes your opinion?
a) 	 Annual increments should be equal to all faculty members irrespective of their
performances.
b) 	 Annual increments should be based on performance; better performers should be
paid more
c)	 Annual increments should be equal to all faculty members but incentives may be
given based on their performance.
19.	 (IF TICKED ‘1’ FOR Q.9) Which ONE of the following statements best describes your
institute’s Performance Management System?
a) 	 Annual increments should be equal to all faculty members irrespective of their
performances.
b) 	 Annual increments should be based on performance; better performers should be
paid more
c)	 Annual increments should be equal to all faculty members but incentives may be
given based on their performance.
21. 	Your Personal Details:
a) Name	 :
b) Designation	 :
c) Age	 :
d) Gender	 :
e) Qualification	 :
f) Name of the Institution	 :
g) No. of years of experience 	 :
h) Mobile Number	 :
g) City/Town	 :
h) Email ID	 :
Thank you for your Time & Opinion
20. 	 Listed below are expected benefits from an ideal Performance Management System in
Business Management Institutions. Please rank them in order of importance to you.
a)	 Will improve knowledge delivery to students
b) 	 Help us in improving skill sets of faculty members
c)	 Will help us in retaining best faculties
d) 	 Will help Head/Dean/Director to plan developmental activities for faculties
e)	 Will attract best talent to the institution
f) 	 Other (please specify)..........................................................
22.	 Would you wish to get a copy of survey findings?
Yes, you can send copy of the report to me		 : A
No, I would not require report copy		 : B
PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
(Please attach your business card to the questionnaire)

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MM Bagali...... Faculty Performance Evaluation...... Management...... Evaluation..... Performance.....

  • 1. 1 Faculty Performance Management System (PMS) Survey Questionnaire Respected Management Education Expert, Your views and opinions are important source of inputs for solving complex research problems across the globe, especially in an area like Performance Management. We are conducting a research study on Faculty Performance Management System (PMS) as part of our Ph.D course in Jain University, Bengaluru. We take pleasure in inviting you to share ‘your valuable inputs’ through the enclosed questionnaire. We request you to spare 15-20 minutes of your time to express your views through the enclosed questionnaire. Looking forward to your suggestions and inputs. Yours truly, Dr. M.M. Bagali Professor in HR & Research Guide Coordinating Research in Management Jain University, Bengaluru. G. Lakshminarayana Research Scholar, Management Science Jain University, Bengaluru. Ph: 9740033009 Email: lakshminarayan_g@yahoo.com Ref: PMS-QNRE/08-13 6, August 2013 PERFORMANCE MANAGEMENT SYSTEM PERFORMANCE MANAGEMENT SYSTEM
  • 2. 2 SL. NO (For office use only) The study is to understand the need of PMS and the parameters to be used to measure performance of faculty members. Please be frank in your opinion, which will help us to improve the PMS in private Management Education institutions. 1. Do you think Performance Management System for faculty members is required in Private Management Education Institutions such as yours? 4. Do you think we need to have different Key Performance Areas (KPAs) for different levels of faculties such as Lecturers / Sr.Lecturers / Asst.Professors /Associate Professors / Professors (Pls tick you response below) 5. Do you use different Key Performance Areas (KPAs) to evaluate different levels of faculties such as Lecturers / Sr.Lecturers / Asst.Professors /Associate Professors / Professors at your institute? (Pls tick you response below) A)____________________________________________________________________________ B)____________________________________________________________________________ 3. You have mentioned that we need to have PMS for faculty members in private management educational institutions, please mention TWO important benefits of having PMS. 2. You have mentioned that PMS is NOT required for faculty members in Private management educational institutions, please mention TWO important reasons. A)____________________________________________________________________________ B)____________________________________________________________________________ Q4 Q5 Yes, different KPAs for different levels of faculties : Same KPAs for different levels of faculties : PERFORMANCE MANAGEMENT SYSTEM PERFORMANCE MANAGEMENT SYSTEM FACULTY PERFORMANCE MANAGEMENT SYSTEM (PMS) SURVEY AMONG DIRECTORS/DEANS/HEADS OF PRIVATE BUSINESS MANAGEMENT INSTITUTIONS Yes : 1 (Go to Q3) No : 2 (Ask Q2 and terminate the interview) ERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
  • 3. 3 6. Please tick KPAs that you would recommend to be used for evaluating performance of different levels of faculties in the grid on next page. You may choose different KPAs for different levels of faculties. You can choose as many KPAs as you deem to be required for evaluation of each level of faculties. However minimum of 5 parameters are required to be chosen for each level. You can choose same KPAs for different level of faculties. A. Please indicate what all KPAs would you recommend to use for evaluating performance of LECTURERS/SENIOR LECTURERS? (Probing is required) B. Please indicate what all KPAs would you recommend to use for evaluating performance of ASSISTANT PROFESSORS?(Probing is required) C. Please indicate what all KPAs would you recommend to use for evaluating performance of ASSOCIATE PROFESSORS?(Probing is required) D. Please indicate what all KPAs would you recommend to use for evaluating performance of PROFESSORS?(Probing is required) 7. Please distribute the total of 100% available weightage to those KPAs that you have mentioned under each faculty level. You may allocate more % for those KPAs which you think is more important and less % weightage for those KPAs, which you think are less important. However total weightages allocated under each level of faculty must add up to 100%. A. Please allocate weightages to each of those KPAs that you have mentioned under LECTURERS/SENIOR LECTURERS. (Total weightages allocated should tally to 100%) B. Please allocate weightages to each of those KPAs that you have mentioned under ASSISTANT PROFESSORS. (Total weightages allocated should tally to 100%) C. Please allocate weightages to each of those KPAs that you have mentioned under ASSOCIATE PROFESSORS. (Total weightages allocated should tally to 100%) D. Please allocate weightages to each of those KPAs that you have mentioned under PROFESSORS. (Total weightages allocated should tally to 100%) 8. Please mention frequency of evaluation for each of the KPA that you have indicated. You may choose either once a Semester or once a year. A. Please indicate the frequency of evaluation for LECTURERS/Sr.LECTURERS. (You can mention either once a Semester or Once a Year) B. Please indicate the frequency of evaluation for ASST.PROFESSORS. (You can mention either once a Semester or Once a Year) C. Please indicate the frequency of evaluation for ASSOCATE PROFESSOR. (You can mention either once a Semester or Once a Year) D. Please indicate the frequency of evaluation for PROFESSOR. (You can mention either once a Semester or Once a Year) PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM (Please record your response in the grid on next page) (Please record your response in the grid on next page) (Please record your response in the grid on next page)
  • 4. 4 KEY PERFORMANCE AREA(KPA) LECTURER / SR.LECTURER ASSISTAN Q6A. Tick if applic- able Q7A. Allocation of % Q8A. Frequency of evaluation Q6B. Tick if applicable A 6.  1 Feedback from Students         6.  2 Head/Supervisor’s feedback           6.  3 Students pass % in Semester exams           6.  4 Submission of reports such as IA marks, attendance and other reports on time           6.  5 Attending seminars and conferences           6.  6 Improving their own qualification           6.  7 Presenting papers in Seminars and conferences           6.  8 Mentoring other faculty members           6.  9 Support to department for organising Seminars and conferences           6.  10 Usage of innovative teaching methods in class rooms           6.  11 Involvement in extracurricular activities           6.  12 Loyalty to the organization i.e. No. of years remain working with the institution           6.  13 Publication of research articles in National and International Journals           6.  14 Contribution to development of delivery material           6.  15 Handling minor consultancy projects           6.  16 Support to departmental activities           6.  17 Contribution to quality improvement           6.  18 Handling major consultancy projects           6.  19 Involvement in conducting MDPs           6.  20 Support to academic administration           6.  21 Involvement in counseling students and grievances redressals           6.  22 Implementing best practices in the dept.,           6.  23 Others(Pls specify)..           6.  24 Others(Pls specify)..             MIN 5 TO BE TICKED TOTAL WEIGHTAGE =100% SEMESTER OR YEAR MIN 5 TO BE TICKED WE PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
  • 5. 5 NT PROFESSOR ASSOCIATE PROFESSOR PROFESSOR Q7B. Allocation of % Q8B. Frequency of evaluation Q6C. Tick if applicable Q7C. Allocation of % Q8C. Frequency of evaluation Q6D. Tick if applic- able Q7D. Allocation of % Q8D. Frequency of evaluation                                                                                                                                                                                                                                                                                                                                                 TOTAL EIGHTAGE =100% SEMESTER OR YEAR MIN 5 TO BE TICKED TOTAL WEIGHTAGE =100% SEMESTER OR YEAR MIN 5 TO BE TICKED TOTAL WEIGHTAGE =100% SEMESTER OR YEAR PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
  • 6. 6 9. Have you implemented Performance Management System (PMS) at your institute? 10. Please rate (in terms of %) the success of Performance Management System (PMS) implementation in your institute? % ___________________________ 11. Please mention TWO important reasons for successful/unsuccessful implementation of Performance Management System (PMS) at your institute. 12. You have mentioned that Performance Management System (PMS) is not implemented at your institution yet. Please mention TWO important reasons for not implementing it. A)____________________________________________________________________________ B)____________________________________________________________________________ A)____________________________________________________________________________ B)____________________________________________________________________________ 13. How many meetings and discussions were conducted related to Performance Management System (PMS) at your institute during June 2012 – July 2013? WITH FACULTY WITH MANAGEMENTLect/ Sr.Lect Asst. Prof Assoc. Prof Professor A Number of times meetings/ discussions were held           B Average duration(in minutes) of each meeting/discussion           14. According to you what parameters should be used by Students’ for giving feedback on Faculties? (Please tick all applicable parameters in the grid below) 15. (IF TICKED ‘1’ FOR Q.9) Please mention the parameters being used in your institute for Students’ feedback on Faculties. (Please tick all applicable parameters in the grid below) Yes : 1 (Continue) No : 2 (Skip to Q.12) PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
  • 7. 7 16. Again according to you, what parameters should be used by Heads/Directors/Deans to give feedback on faculty (Please tick all applicable parameters below) A. Clarity in explanation of subject : B. Content quality is useful and relevant : C. Faculty answering to queries and questions : D. Coverage of topic/Subject on time : E. Explanation of concepts with practical examples : F. Preparedness of faculty for classes : G. Faculty guidance for preparing students to seminars/conferences : H. Faculty’s punctuality to the classes : I. Faculty treats students with courtesy : J. Class room control by faculty : K. Project guidance support : L. Career guidance given to students by faculty : M. Other parameter (please specify)___________ : Q14 Q15 17. (IF TICKED ‘1’ FOR Q.9) please mention the parameters being used by you at your institution to give feedback on Faculty. (Please tick all applicable parameters) A. Punctuality to classes : B. Involving in co-curricular activities : C. Involving in extra-curricular activities : D. Administrative Support to the Department : E. Gives sufficient notice before availing leaves : F. Timely submission of reports : (Attendance, Lesson Plans, IA Marks etc.,) : G. Mentoring other faculties in the dept., : H. Involvement in Industry-Interaction activities of dept., : I. Contribution to students’ placement activities : J. Sharing knowledge with other faculties in the Dept., : K. Positive approach towards dept./institute : L. Bringing innovative and creative ideas to workplace : M. Faculty’s methodical approach : N. Usage of different pedagogies : O. Other parameter (please specify) ___________ : Q16 Q17 PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM
  • 8. 8 18. Which ONE of the following statements best describes your opinion? a) Annual increments should be equal to all faculty members irrespective of their performances. b) Annual increments should be based on performance; better performers should be paid more c) Annual increments should be equal to all faculty members but incentives may be given based on their performance. 19. (IF TICKED ‘1’ FOR Q.9) Which ONE of the following statements best describes your institute’s Performance Management System? a) Annual increments should be equal to all faculty members irrespective of their performances. b) Annual increments should be based on performance; better performers should be paid more c) Annual increments should be equal to all faculty members but incentives may be given based on their performance. 21. Your Personal Details: a) Name : b) Designation : c) Age : d) Gender : e) Qualification : f) Name of the Institution : g) No. of years of experience : h) Mobile Number : g) City/Town : h) Email ID : Thank you for your Time & Opinion 20. Listed below are expected benefits from an ideal Performance Management System in Business Management Institutions. Please rank them in order of importance to you. a) Will improve knowledge delivery to students b) Help us in improving skill sets of faculty members c) Will help us in retaining best faculties d) Will help Head/Dean/Director to plan developmental activities for faculties e) Will attract best talent to the institution f) Other (please specify).......................................................... 22. Would you wish to get a copy of survey findings? Yes, you can send copy of the report to me : A No, I would not require report copy : B PERFORMANCEMANAGEMENTSYSTEMPERFORMANCEMANAGEMENTSYSTEM (Please attach your business card to the questionnaire)