1. HRM 326 Entire Course (2 Sets)
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This Tutorial contains 2 Sets of Papers/PPT for each Assignments
HRM 326 Week 1 Individual Assignment Consulting Assessment (2
Papers)
HRM 326 Week 1 Individual Assignment Organizational Focus and
Goals (2 Papers)
HRM 326 Week 1 DQ 1
HRM 326 Week 1 DQ 2
HRM 326 Week 1 DQ 3
HRM 326 Week 2 Individual Quiz
HRM 326 Week 2 Team Assignment Training Key Areas (2 Papers)
HRM 326 Week 2 DQ 1
HRM 326 Week 2 DQ 2
HRM 326 Week 2 DQ 3
HRM 326 Week 3 Individual Quiz
HRM 326 Week 3 Team Assignment Needs Analysis (4 Papers)
(AT&T, TGI Friday’s Apple, Mitsubishi)
HRM 326 Week 3 Individual Assignment Diversity Training Plan (2
Papers)
2. HRM 326 Week 3 DQ 1
HRM 326 Week 3 DQ 2
HRM 326 Week 3 DQ 3
HRM 326 Week 4 Individual Quiz
HRM 326 Week 4 Team Assignment Delivery Methods (2 PPT)
HRM 326 Week 4 DQ 1
HRM 326 Week 4 DQ 2
HRM 326 Week 4 DQ 3
HRM 326 Week 5 Final Exam
HRM 326 Final Examination (Written Type)
HRM 326 Week 5 Team Assignment Employee/Professional
Development Plan (3 Papers) (AT&T, TGI Friday’s, Mitsubishi)
HRM 326 Week 5 Individual Assignment The Student as an Employee
(2 Papers)
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HRM 326 Final Exam Guide (New, 2019) 100% Correct
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True/False
1. Threats to validity are a reality in training, thus an evaluation
must be externally valid before it can be internally valid.
3. 2. Sexual harassment is an unwelcome advance of a sexual nature
and can take one of two forms: either hostile environment or quid pro
quo.
3. The overarching guidelines that need to be followed to facilitate
the learning of the material and its transfer to the job are defined in the
design phase of training.
4. Coaching & mentoring are different in that meetings between a
mentor and the employee are generally more long term, structured and
regular than in coaching.
5. When looking at a training methods’ effectiveness in meeting
KSA objectives, the BehaviorModeling is more effective in influencing
skills than strategic knowledge.
6. Blended training is where several different learning concepts or
subjects are combined into one method of learning for a training session
or program.
7. When the EOP is greater than the AOP it can be considered a
triggering event.
8. The cognitive approach tends to be more passive and instructor-
driven in nature where the behaviorist approach to learning is more
student-driven & active.
9. For non-managers the primary goal of Job rotation is the process
of preparing employees at a lower level to replace someone at the next
level.
10. Environmental uncertainty is determined by two factors: stability
and complexity.
Multiple Choice – Use the highlighter function to select the entire
row of your answer.
4. 1) ________ provide a flexible way of meeting changing and diverse
training needs with professionally developed and administered
programs.
a) Succession Planning.
b) Outsourcing strategies.
c) Internal Provider strategies.
d) Vertical deliverance strategies.
2) Typically, the type of knowledge examined in the TNA is
__________ knowledge:
a) Procedural,
b) Self-efficacy,
c) Strategic,
d) Declarative.
3) The expectancy theory proposes that a person’s motivation
contains three different elements:
a) Importance modeling, Frequency Modeling and Difficulty
modeling.
b) Organizational analysis, Person (Team) analysis, and Task
analysis.
c) Success expected, outcomes expected, and valance.
d) Communicating, collaboration and comprehension
4) Nontraining needs include those that show no gap in required
KSAs, thus training is not the best solution; which of the below
would fall into that category:
a) Performance consequence incongruence.
b) Inadequate or inappropriate feedback.
c) Barriers to performance in the system.
d) All of the above.
5. 5) For coaching to be effective, a needs assessment related to the
subordinates job should be conducted, and a coach displaying a
_____________ selected:
a) Theory X orientation
b) Theory Y orientation
c) Theory Z orientation
d) A blend of both a & b above
6) A form of training instruction that provides practice to a level of
over- learning a task is:
a) Compilation
b) Management- Skills Training
c) Automaticity
d) Knowledge capture
7) The purpose of behaviormodeling as a training method would
be:
a) To increase participant’s observational and critiquing
skills.
b) To enhance the likelihood of transfer to the job.
c) To experience what it feels like to be in a particular
situation.
d) To provide a systematic process for teaching a new
employee how to perform a job.
8) An organizations human resource information system is not
particularly useful in:
a) Allowing access to employees work and training history.
b) Maintaining compensation records and assessment
evaluations
c) Succession Planning
d) Automated updating of employee interpersonal relationships
9) Physical and emotional state, along with prior experience,
behavioral models, and others feedback, are all a part of:
6. a) Self-efficacy.
b) Andragogy.
c) Pedagogy.
d) Self-esteem.
10) Which of the following statements regarding OJT trainers is true?
a) OJT trainers should use a structured approach in training.
b) OJT trainers can be anyone who understands the job and
its tasks.
c) Because OJT very informal, it is not really useful for new
hires who need classroom training.
d) OJT trainers need to have the same work experience as the
trainees to be credible.
11) There are several theories related to the effective design of
training, which of the below would not be?
a) Component Display Theory
b) The Elaboration Theory
c) Budgeting Theory
d) Social Learning Theory
e) Gagné–Briggs Theory
12) ________are employees who, with their families, are sent to a
foreign country to work. As a result they need ______ training.
a) Expatriates / cross-cultural
b) Host Country Nationals / Language
c) Parent-country nationals / coordination training
d) Patriates / Customs-cultural.
13) In an ITS where artificial intelligence is used as a training method,
which of the following is not a function of a training session manager?
a) Interpreting trainee actions.
b) Determining the order and level of difficulty of problems
presented to the trainee.
7. c) Responding either with more information, coaching, or
tutoring.
d) Reporting results, determining how and when to remediate
the trainee.
14) Three situations are identified as key times for training, which one
of the below does not:
a) When the OD process is started, training is needed to
provide education about the change process and to provide the
necessary KSAs.
b) After the process has been in place for a while, some
retraining or upgrading of KSAs is required to sustain the
process.
c) As new employees enter the organization, they need an
understanding of the process and KSAs.
d) Most organizations provide initial training, and they
conduct follow-up training or modify their new-employee
training to include the new process.
15) In the Transfer of Training process, which of the following transfers
would not apply.
a) Positive
b) Neutral
c) Zero
d) Negative
16) Training must be evaluated and the four levels of outcome
evaluation are
a) Routine, competency, automaticity, & consolidation
b) Design, explanation, evaluation, & documentation
c) Reaction, learning, behavior& results
d) Communication, consolidation, compilation, & completion
17) ____ would not be considered an advantage to an organizations
effective use of a diverse workforce.
8. a) The use of KSA’s
b) Recruiting expense
c) Access to more markets
d) Creative problem solving
e) Larger applicant pool
18) ___ would not be a component of ET.
a) CBT
b) OJT
c) PI
d) ITS
19) In an attempt to overcome some deficiencies of university-based
education, the growth of corporate universities is on the rise; which of
the following is not supportive of that concept?
a) Courses not cost effective because of the organizations
size.
b) A greater ability to train managers to the corporations
specific needs.
c) Managers can obtain job-specific knowledge and skills.
d) Insured quality instruction.
20) The difference between a cost/benefit evaluation and a cost-
effectiveness evaluation is that a cost /benefit evaluation:
a) Compares the monetary cost of training with the financial
benefits from training.
b) Is a calculation of the actual cost savings, based on the
change in results.
c) Compares the monetary cost of training with the
nonmonetary benefits.
d) Is an examination of value of overall improvement in the
performance of the trained staff.
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9. HRM 326 Final Exam Guide
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Resources:Effective Training Systems, Strategies, and Practices, and
Employee Training & Development
Prepare for your Final Examination.
1. Business strategy influences how the company uses all of the
following capitals EXCEPT:
2. To use _________ to gain a competitive advantage requires
linking the company’s human resources practices (such as training and
development) to the business strategy.
3. This provides employees with immediate access to information,
advice, and guidance.
4. Centralized training means that training and development
programs, resources, and professionals are primarily housed in one
location and decisions about training investment, programs, and delivery
methods are made from inter-related departments.
10. 5. Research suggests that the company satisfaction with the
outsourcing of training and development depends on company-supplier
trust and the specificity of the contract.
6. An organizational analysis involves determining the
appropriateness of training, based on all the following parameters,
EXCEPT:
a. The company’s business strategy
7. A mid-level manager questioning aspects such as who should be
trained is involved with which variable of needs assessment?
8. The following are all advantages associated with online
technology (software) method of needs assessment EXCEPT:
9. With respect to person analysis, a major pressure point for
training is poor or substandard rewards system:
10. Trainees need to understand what specifically they are expected
to learn in the training program.
11. Regardless of the training methods, all of the following are some
of the conditions which must be present for learning to occur, EXCEPT:
11. 12. This includes specialized knowledge that employees need in their
jobs.
13. This relates to the learner’s decision regarding what information
to attend, how to remember and how to solve programs
14. Pedagogy gives the instructor major responsibility for making
decisions about learning content, method, and evaluation
15. Seating arrangement at the training site should be based on an
understanding of the desired type of trainee interaction and trainee-
trainer interaction.
16. ______ refers to the collection of information – including what,
when, how, and from whom – that will be used to determine the
effectiveness of the training program.
17. What provides a way to understand the investments that training
produces and provides information needed to improve training?
18. _______ can be used as a “dress rehearsal” to show the program
to managers, trainees, and customers.
12. 19. Identify the third level outcome amongst the following
Kirkpatrick’s four-level framework for categorizing training outcomes.
20. Skill-based outcomes include acquisition or learning of skills and
use of skills on the jobs.
21. All of the following are the most frequently used training
techniques EXCEPT:
22. The following are all advantages of using videos as a component
of training EXCEPT:
23. In case studies, trainees are required to analyze and critique the
actions taken, indicating the appropriate actions and suggesting what
might have been done differently
24. Meaningfulness of business games are enhanced if they are
imaginative
25. Vicarious reinforcement occurs when a trainee sees a model
being reinforced for using certain behaviors.
13. 26. This typically involves videoconferencing and/or computers for
the delivery of instructions from a trainer to trainees who are different
locations.
27. Which one of the following is NOT an advantage of e-learning?
28. Online learning allows more employees to gain access to these
types of programs in a quicker time period than if face-to-face
instruction is used.
29. Simply providing learning control ensures that trainees will use
all the features provided by online learning.
30. Which of the following is evidence supporting the assertion that
companies are investing in more training?
31. Learning is defined as
32. According to the text, _____ provides the opportunity for
learning and _____ is a result of the learning.
33. To understand a manager's development needs, you must first
understand _____.
14. 34. Which of the following is not an advantage to using externally
based training programs for mangers?
35. Which of the following statements about corporate universities is
not true?
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HRM 326 Final Examination (Written Type)
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We have another set of Final Exam which could be found on this link
http://www.uophelp.com/HRM-326/product-1062-HRM-326-Final-
Exam-Guide
Please respond to each question in 350-700 words:
1. Compare and contrast the three needs assessment processes.
15. 2. Compare and contrast two individual motivation theories.
3. Explain five risks associated with training. How can each of these
risks be mitigated or controlled?
4. As it relates to evaluating training, explain the seven factors
influencing the evaluation of the training. Why are these important?
5. Compare and contrast the methods for providing feedback.
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HRM 326 Week 1 DQ 1
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Assume you have to prepare older employees with little computer
experience to attend a training course on how to use the World Wide
Web. How will you ensure that they have high levels of readiness for
training? How will you determine their readiness for training?
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16. HRM 326 Week 1 DQ 2
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Discuss the types of evidence that you would look for in order to
determine whether a needs analysis has been improperly conducted.
What do you think are the most common concerns for organizations
after a needs analysis is completed? Why?
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HRM 326 Week 1 DQ 3
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What do you think is the most important organizational characteristic
that influences training? Why?
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HRM 326 Week 1 Individual Assignment Consulting
Assessment (2 Papers)
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This Tutorial contains 2 Different Papers
Select your current organization or an organization you are familiar with
to complete the following assignment. You have been hired as an
outside consultant to help an organization strengthen employee
development.
Write a 700- to 1,050-word consulting assessment (in third person) that
answers the following:
· Identify the organization’s primary product or service.
· What is the organization’s current focus? What are the
organization’s overarching goals?
· What are the organization’s training needs? How do they relate to
the overarching goals?
· What effect do the organization’s focus and goals have on
prioritizing the type and amount of training?
· How would you prioritize specific training needs based on the
organization’s needs and current focus?
· Why must you consider the organization’s size and overarching
goals when prioritizing training? What differences would the size of an
organization make?
Format your paper consistent with APA guidelines.
18. Click the Assignment Files tab to submit your assignment
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HRM 326 Week 1 Individual Assignment Organizational Focus
and Goals (2 Papers)
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This Tutorial contains 2 Different Papers
Select your current organization or an organization you are familiar with
to complete the following assignment. .
Write an paper in APA format of no more than 1,050 words that answers
the following questions:
· What is the organization’s current focus? What are the
organization’s goals?
· What are the organization’s training needs? How do they relate to
the goals?
19. · What effect does the organization’s focus and goals have on
prioritizing the type and amount of training?
· How would you prioritize specific training needs based on the
organization’s needs and goals?
· Why must you consider the organization’s goals when prioritizing
training?
Format your paper consistent with APA guidelines.
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HRM 326 Week 1 Needs Assessment (Training Need Analysis)
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HRM 326 Week 1 Needs Assessment HRM 326
Before training is determined or designed, a training needs analysis
should be considered to develop a root cause and systemic
understanding of the training elements such as what needs to be trained,
who needs to be trained, where is the training location, and how the
training will be measured. Unless a needs assessment is adequately
performed it may be difficult to rationally justify providing training. A
needs assessment will enable management to determine if training is the
best solution for the performance problem or development need. A needs
assessment can be a critical tool for any training department. The learner
20. and the organizational needs will be considered during this process. The
objectives will be relevant and the outcomes measurable.
Use the Needs Assessment Template to create a needs assessment for the
company.
Cite any sources according to APA formatting guidelines.
Click on the Assignment Files tab to submit your assessment
Complete the following in a total of 1,050-to 1,400 words.
1. What is your training problem statement or objective?
2. What skills and knowledge are required to perform the work?
3. What are the measures of successful performance of the work?
4. Are people performing at the levels required?
5. Is there under-performance for specific groups of employees?
6. What are the causes of under-performance?
7. What training will help bridge the gap between the standards of
performance needed and
the actual performance?
8. Is there specific training that is needed in the training triad categories
below?
a. Technical training
b. Business skills training
c. Human skills training
21. 9. What is the expected return on the investment (ROI)?
10. What does success look like?
11. Do you have a budget for the training development/course?
12. Any other relevant information?
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HRM 326 Week 1 Quiz
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Week 1 Quiz
1. When a TNA is conducted it
a. guarantees that the time and money spent on training is spent wisely.
b. determines the benchmark for evaluation of training.
c. provides an essential component in the implementation of the strategic
plan.
d. both B & C
2. HRD should be involved in strategic planning by
a. helping shape strategy.
b. influencing the HR strategy.
c. developing its own strategy in line with the strategic plan.
d. both B & C.
22. e. all of the above
3. A training needs analysis is conducted when
a. a setback event occurs.
b. a triggering event occurs
c. a decision to provide sexual harassment training is made.
d. a deficiency is determined to be a motivational deficiency.
4. A decentralized training department results in
a. less training costs.
b. more relevant training
c. more control over training content.
d. less likelihood of the transfer of training.
5. Organizational development is best defined as
a. a profession that deals with reacting to changes in external
environment.
b. a profession and field of study that creates and implements planned
change in organizations.
c. a profession and field of study that deals with creating and
implementing new ideas in the organization.
d. a field of study and profession that deals with explaining
serendipitous events.
6. Which of the following focuses on an anticipated performance
problem in the future?
a. The PAQ
b. A reactive TNA
c. A proactive TNA
d. Work sampling
7. Which of the following focuses on a current performance problem?
a. The PAQ
23. b. A reactive TNA
c. A proactive TNA
d. Work sampling
8. To deal with a KSA deficiency, an appropriate remedy suggested in
the text is
a. training.
b. changing the job.
c. providing proper feedback.
d. both A & B.
e. all of the above.
9. Looking at the internal environment of an organization and
determining it's fit with organizational goals and objectives is associated
with which TNA component?
a. Operational Analysis
b. Performance Discrepancy
c. Organizational Analysis
d. Person Analysis
e. Organizational Laddering
10. A competency based approach focuses on
a. knowledge and skills.
b. attitudes and personality.
c. all characteristics that underlie successful performance.
d. motivational characteristics.
11. When comparing competencies to KSA's, competencies
a. are more specific in nature.
b. have a shorter term fit.
c. only include knowledge, skills, and attitudes.
d. are tied to corporate goals.
12. Performance appraisals are almost always completed by
a. peers and self.
24. b. 360 degree feedback.
c. supervisors.
d. work planning and review.
e. none of the above.
13. When there is a performance gap but no KSA deficiency what is the
possible cause
a. motivation
b. lack of proper feedback
c. Both A and B
d. It must be a KSA deficiency, as that is what a performance gap is
defined as
14. A TNA is always required when employees in an organization need
to be trained in a specific area such as sexual harassment.
a. True
b. False
15. If you determine there is a KSA deficiency, then the response is
training.
a. True
b. False
16. List five sources of data for person analysis and their training need
implications.
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HRM 326 Week 2 DQ 1
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What is diversity? Explain how diversity is important to an organization.
Give an example. How can you manage diversity? If you developed
diversity training who would need to be included to make it successful?
What content would you incorporate in the training?
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HRM 326 Week 2 DQ 2
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What is meant by rigor in a cross-cultural training program? What
variables factor in when deciding how rigorous to make the training?
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HRM 326 Week 2 DQ 3
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What are the five dimensions of cultural differences? Which of these
differences has the largest effect on employee behavior? Why?
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HRM 326 Week 2 Employee Assessment Case Study (2 Papers)
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HRM 326 Week 2 Employee Assessment Case Study HRM 326
During a global career succession assessment of leadership talent
pipeline, a candidate was asked to complete a personality/behavioral
tendency profile. The candidate asked to speak to the program
administrator about the validity of the assessment. The assessment is
based on first responses to several sets of word values. The instructions
were to respond with first instinct to the set of words listed in several
different categories. The candidate stated that some of the words could
have different interpretations based on values, beliefs, and cultural
origin. Therefore, the validity of the assessment could be biased in
terms of results/outcomes. The program administrator removed the
weighting of the assessment (not part of the overall assessment scoring)
to be used for informational and team building purposes only.
Use the above information to answer the following in 700 to 1,050
words:
· Analyze whether the candidate has a valid discrimination concern
about the assessment.
· Determine what EEOC laws could potentially be at risk of
violation.
27. · Evaluate how the assessment could be altered so that it could still
be used for the program.
Cite all sources according to APA formatting guidelines.
Click on the Assignment Files tab to submit your case study.
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HRM 326 Week 2 Individual Quiz
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Retrieve the Quiz for Week 2 posted in the Course Material forum of our
OLS classroom.
Complete the multiple choice quiz by highlighting the correct response.
Post your completed quiz to the assignments link.
Text: Employee Training and Development – Chapters 2, 3, and 10
1. In cultures with a short-term orientation, the orientation is toward
the past and present.
2. Less rigorous training methods such as lectures and briefings
focus on communicating factual material and help expatriates and their
28. families develop communication skills required to interact in another
country.
More rigorous training methods factor in factual material and help
develop communication skills, whereas less rigorous only focus on
factual material.
3. The link between diversity and company performance is both
direct and indirect.
4. An organizational analysis involves determining the
appropriateness of training, based on all of the following parameters,
EXCEPT:
5. A mid-level manager questioning aspects such as who should be
trained is involved with which variable of needs assessment?
6. Trainees need to understand what specifically they are expected
to learn in the training program.
7. To use__________________ to gain a competitive advantage
requires linking the company’s human resources practices (such as
training and development) to the business strategy.
29. 8. Business strategy influences how the company uses all of the
following capitals EXCEPT:
9. Strategy has a particularly strong influence on determining the
following, EXCEPT:
10. All of the following are implications through the emphasis on
learning, EXCEPT:
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HRM 326 Week 2 Quiz
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1. Onboarding is a term that means
A) Taking on more responsibility
B) Buying into the corporate culture of an organization
C) You have been selected for the job
D) None of the above.
2. Training objectives provide value to
30. A) the trainee.
B) the training designer.
C) the trainer and the training evaluator.
D) both A & C.
E) all of the above.
3. Effective orientations are successful in
A) reducing turnover.
B) improving job performance.
C) providing job skills training.
D) both A & B.
E) all of the above.
4. Without _____, it is very difficult to evaluate training.
A) personnel objectives
B) performance appraisals
C) organizational outcomes
D) learning objectives
5. The optimum length of an orientation
A) is two to three days.
B) is one day.
C) is one day with follow up meetings.
D) depends on the objectives of the orientation.
6. In motivating trainees to learn, which of the following needs -
existence, relatedness, or growth - should be the focus?
A) Existence
B) Relatedness
C) Growth
D) Both B & C
E) All of the above
31. 7. Some of the issues an orientation should cover are
A) your career path for the first 10 years.
B) production expectations after one year in the job.
C) policies and procedures the department has in place.
D) both A & B.
E) all of the above.
8. What is missing from this learning objective. “The trainee will splice
6 sets of wires while at the top of a telephone pole wearing all safety
gear.”
A) Standard.
B) Condition.
C) Complete behavior.
D) Nothing, it is a proper learning objective
9. Which of the following is not an advantage of having an effective
diverse workforce?
A) Larger applicant pool
B) Lower costs
C) Access to more markets
D) Creative problem solving
E) They are all advantages
10. The "quid pro quo" type of sexual harassment involves
A) using profanity in front of the opposite sex.
B) unwanted touching by another employee.
C) an offer of some job perk by a supervisor in exchange for sexual
favors
D) both A & B.
E) all of the above.
11. To facilitate transfer, support from _________ should be
incorporated into the training design.
A) supervisors
32. B) peers.
C) trainers
D) both A & B
E) all of the above
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HRM 326 Week 2 Team Assignment Training Key Areas (2
Papers)
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This Tutorial contains 2 Different Papers
Write a paper no less than 1,250-word paper in which you explain the
importance of training in these areas:
· Legally required training
· Diversity
· Employee professional growth, individually and within the
organization
Other things you need to consider/incorporate:
33. · What the organization will gain in offering the training
· How programs meet professional or personal employee needs.
· You must clearly show how the programs answer the
organization’s and employee motivational needs.
Format your paper consistent with APA guidelines.
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HRM 326 Week 3 DQ 1
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What is the difference between internal and external learning
conditions? Which do you feel is more important for success? Why?
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HRM 326 Week 3 DQ 2
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34. Why is it important to know the demographics of a training class before
you train? Explain how this information would help your preparation.
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HRM 326 Week 3 DQ 3
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What motivation do companies have to evaluate training programs?
How would evaluation help the company reach its long term goals?
What are the potential consequences of not evaluating training
programs? What factors would you consider when choosing an
evaluation design? What impact would those choices make? Be sure to
give specific examples.
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HRM 326 Week 3 Individual Assignment Diversity Training
Plan (2 Papers)
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This Tutorial contains 2 Papers
35. You are an HR Manager in a company that has recently received
complaints from employees about lack of inclusion.
Develop a 1,050- to 1,400-word overview for a training program on
diversity and inclusion for your organization’s first line supervisors.
Include a plan for the types of exercises, roleplaying, or activities that
will maintain participant interest and enhance the learning outcome in
the body of the training plan.
Utilize both “Social Learning Theory” and “Adult Learning Theory” in
the course content for your training plan.
· Provide rationale for the activities and how they relate to the two
learning theories.
· Explain how each theory is used in each exercise, role play, or
activity.
Discuss how this diversity training can modify employee morale,
improve workforce inclusion, and lead to more managerial success.
Click the Assignment Files tab to submit your assignment.
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HRM 326 Week 3 Individual Quiz
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36. Retrieve the Quiz for Week 3 posted in the Course Material forum of our
OLS classroom.
Complete the multiple choice quiz by highlighting the correct response.
Post your completed quiz to the assignments link.
1. _____ refers to the collection of information – including what,
when, how, and from whom –
that will be used to determine the effectiveness of the training program.
2. _____ can be used as a "dress rehearsal" to show the program to
managers, trainees, and
customers.
3. Identify the third level outcome amongst the following
Kirkpatrick's four-level framework for
categorizing training outcomes.
4. Skill-based outcomes include acquisition or learning of skills and
use of skills on the job.
5. Utility analysis is a cost-benefit analysis method that involves
assessing the dollar value of
37. training based on estimates of the difference in job performance between
trained and untrained employees, and the number of individuals trained.
6. This relates to the learner's decision regarding what information
to attend, how to remember,
and how to solve problems
7. The process of withdrawing positive or negative reinforcers to
eliminate a behavior is known as _____.
8. Pedagogy gives the instructor major responsibility for making
decisions about learning content, method, and evaluation.
9. Learning strategies include rehearsal, organizing, and delegation.
10. Seating arrangements at the training site should be based on an
understanding of the desired
type of trainee interaction and trainee-trainer interaction.
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38. HRM 326 Week 3 Needs Assessment
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HRM 326 Week 3 Needs Assessment
Using a company of your choosing, select one position or department
within the company to conduct a raining needs analysis. Some of the
items you might consider using in the process are the organization’s
organizational chart, job descriptions, goals for both the department and
employee, performance appraisals, and other relevant training data.
If you include an organizational chart, job description, performance
appraisals, and similar documents – use as Attachments and refer to
them in your narrative. DO NOT embed in your paper. It makes for
awkward formatting and a messy paper.
Research and Write a minimum of a 5-page paper using APA
format. You need to use 3rd person. Think of this a final document
you would submit to the director of a department or the senior
executives of the organization.
Cite any sources according to APA formatting guidelines.
Click on the Assignment Files tab to submit your assessment.
Use the discussion area for the assignment to pose question and seek
clarification for the assignment.
Discussion areas you want to include in your paper are the following:
1. What is your training problem statement or objective?
2. What skills and knowledge are required to perform the work?
3. What are the measures of successful performance of the work?
39. 4. Are people performing at the levels required?
5. Is there under-performance for specific groups of employees?
6. What are the causes of under-performance?
7. What training will help bridge the gap between the standards of
performance needed and the actual performance?
8. Is there specific training that is needed in the training triad
categories below?
9. Technical training
10. Business skills training
11. Human skills training
12. What is the expected return on the investment (ROI)?
13. Do you have a budget for the training development/course?
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HRM 326 Week 3 Team Assignment Needs Analysis (4 Papers)
(AT&T, TGI Friday’s Apple, Mitsubishi)
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This Tutorial contains 2 Different Papers
Write a paper, in APA format of no less than 1500 words, using your
chosen organization and identify a position (e.g. sales manager) or group
of positions (e.g. customer service agents).
Conduct a needs analysis that identifies the following:
· Training objectives
40. · Define a measuring system that identifies those objectives’
effectiveness.
Other things you need to consider/incorporate:
· The needs analysis must include an organizational analysis, a
team analysis, and a task analysis
· The evaluation system must include measurable results for the
appropriate outcome—cognitive, skill-based, affective, or return on
investment—necessary to meet identified needs. Needs vary from
organization to organization, so teams must approach this portion with
critical thinking skills.
The evaluation criteria must be specific, measurable, time-bound, and
include a plan regarding what method—survey, test, or performance
evaluation—will gather data.
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HRM 326 Week 3 Training Evaluation (2 Papers)
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This Tutorial contains 2 Papers
41. HRM 326 Week 3 Training Evaluation HRM 326
Training evaluations are important to determine if the selected training
solution was effective and provided the appropriate return on
investment.
Discuss as a team the last training program you attended (at work,
school, other).
Select one of your team members’ experiences and design a training
evaluation form.
Write a 525- to 700-word description of the training program.
Provide an explanation of how you would evaluate the training program.
Include what you are specifically measuring, the timeframe, a
description of the evaluation form, and how it will appropriately
measure the training solution.
Include at least one weakness and one threat with a substantive
explanation of the risks.
Create a one-page training evaluation form.
Cite any sources according to APA formatting guidelines.
Click on the Assignment Files tab to submit your write-up and the
training evaluation form in one document.
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HRM 326 Week 4 Case Study
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HRM 326 Week 4 Case Study
Chose one of the following cases from your textbook/readings for this
week:
1) Case Analysis Training for Customer Service Specialists
(Chapter 6)
Case Questions: You are assigned the challenge of designing the
training program for the temporary CSS employees,
who must complete training before they become permanent CSS
employees.
1. What are the training objectives for the CSS training program?
Indicate how these objectives are tied to the KSA requirements.
Assume that all trainees have college degrees but need KSAs in all
other areas listed in the Qualifications section.
2. On the basis of the training objectives, provide a training agenda
and indicate the time allocated and order of modules in your
program.
3. For each module, describe the goals of the module and the training
methods you will use to accomplish it. Provide your rationale.
4. How will you evaluate whether each person in your training
program has mastered the knowledge and skill levels needed to
perform as a CSS? Describe the types of questions you would ask
of those supervising the CSS employees graduating from your
program.
43. 2) Case Science and Technologin, Inc. (Chapter 7)
Case Question: Develop a business solution for STI that addresses all of
the challenges they face. Indicate any
assumptions you are making that are not directly addressed by the case.
Review the case study and respond to the questions listed above. I
encourage you to use outside research in support of your responses
besides the information shared in the textbook/readings.
For maximum points for the chapter assignment must meet the
qualifications
Submit original response. Submit as an attachment. Word
document in APA format
Provides supporting responses that include the implementation of
in-text citations from outside research and textbook (in addition
to research, learners can include support from professional
experience as it relates to the topic(s))
Response should be thoughtful and reflect a consideration of the
discussion questions, communicate understanding of the
terminology and concepts included in the chapter and/or course
material.
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HRM 326 Week 4 DQ 1
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How has technology changed training? What are the benefits
technologies bring to a training department? What are the challenges?
44. ----------------------------------------------------------------------------
HRM 326 Week 4 DQ 2
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How is a virtual classroom similar to a traditional classroom? How is it
different? What is the benefit of combining web-based training with
classroom training? Give an example.
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HRM 326 Week 4 DQ 3
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When would on-the-job training be ineffective? What can you do to
assure that is successful?
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HRM 326 Week 4 Individual Quiz
45. For more course tutorials visit
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Retrieve the Quiz for Week 4 posted in the Course Material forum of our
OLS classroom.
Complete the multiple choice quiz by highlighting the correct response.
Post your completed quiz to the assignments link.
1. The following are all benefits of new technology that have been
incorporated into training, EXCEPT:
2. This typically involves videoconferencing and/or computers for
the delivery of instructions from a trainer to trainees who are different
locations.
3. Which one of the following is NOT an advantage of e-learning?
4. Online learning allows more employees to gain access to these
types of programs in a quicker time period than if face-to-face
instruction is used.
5. All of the following are the most frequently used training
techniques EXCEPT:
46. 6. In this variation of the lecture method, two or more speakers
present information and ask question.
7. This is an attractive training method because compared to others;
it needs less investment in time or money for materials, trainer's salary,
or instructional design.
8. The major advantage of apprenticeship programs is that learners
can _____ while they learn.
9. In case studies, trainees are required to analyze and critique the
actions taken, indicating the appropriate actions and suggesting what
might have been done differently.
10. Vicarious reinforcement occurs when a trainee sees a model
being reinforced for using certain behaviors
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HRM 326 Week 4 Job Aid (2 Papers)
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HRM 326 Week 4 Job Aid HRM 326
Create a job aid that can be used to improve team performance within
your organization.
Create a 700- to 1,050-word job aid that includes the following:
· Assess how it will be deployed.
· Determine what type of training methodology you will use.
· Evaluate whether or not there is a change management component
to its roll-out.
· Analyze the type of training technology that will be utilized with
your aid.
· Summarize what employees will be able to do after they complete
training.
Click on the Assignment Files tab to submit your job aid.
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HRM 326 Week 4 Team Assignment Delivery Methods (2 PPT)
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This Tutorial contains 2 Different PPTs
48. Format a 5- to 10-slide PowerPoint® presentation using information
from the Needs Analysis.
Identify and discuss three (3) delivery methods.
Your presentation must include the following:
· A definition of each delivery method and how it would be applied
for the project
· Pros and cons of a different delivery method
· A training agenda
The presentation must include speaker’s notes for each slide, showing
what you would say if you were delivering a 15-minute presentation.
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HRM 326 Week 5 Employee Development Plan (2 Papers)
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This Tutorial contains 2 Papers
49. HRM 326 Week 5 Development Plan HRM 326
Create a 700- to 1,050-word development plan that includes the
following:
• Assess the legalities of training.
• Determine whether the plan could offend any of the protected classes.
• Evaluate whether you will use the plan as the sole weighting for
promoting and determining the eligibility of employees for opportunity
to move forward at work.
• Conduct a cultural assessment of your terminology.
• Consider the various aspects of EEOC.
Cite any sources according to APA formatting guidelines.
Click on the Assignment Files tab to submit your plan.
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HRM 326 Week 5 Individual Assignment The Student as an
Employee (2 Papers)
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50. This Tutorial contains 2 Papers
Working as a student is the equivalent of a part-time or full-time job.
The job’s compensation is in the form of grades and feedback. As the
supervisor of the student position, put the role as a student into the
context of a job.
Write a brief job description (around 350 words) of the major duties of
the job of a student.
Identify the knowledge, skills, and abilities (KSAs) required for
successful performance of the job of a student.
· What training courses should the manager make available to help
improve the current performance of a typical student?
· What developmental opportunities should the supervisor (mentor)
suggest to the student (employee) to further enhance the student’s
performance and prepare the student for possible promotion to a position
as a graduate student?
Summarize how the job description, KSAs, training, and development
will enrich the job of the student and meet the mission requirements of a
learning organization. The job description, KSAs, description of training
and developmental activities should be between 1,050-1,400 words.
Format the analysis in the APA format.
Click the Assignment Files tab to submit your assignment.
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51. HRM 326 Week 5 Team Assignment Employee/Professional
Development Plan (3 Papers) (AT&T, TGI Friday’s, Mitsubishi)
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This Tutorial contains 4 Papers (AT&T, TGI Friday’s, Mitsubishi)
Write a professional development plan for your chosen organization
based on the information learned in all Weeks of this course.
Share your presentation from Week 4 with the Learning Team after the
due date for the individual assignment passes so the team may hear your
pitch or reasons why or why not to use a particular delivery method.
Incorporate the needs analysis, evaluation criteria, and one delivery
method for the training program.
The PDP must not exceed 2,450 words and must include the following:
· Needs Analysis (modified based on feedback from Week 3)
· Organizational Analysis (modified based on feedback from Week
3)
· Team analysis (modified based on feedback from Week 3)
· Task analysis (modified based on feedback from Week 3)
· Learning objectives outlining what material is covered
· Appropriate delivery method
52. · Delivery methods might include but are not limited to classroom,
video conference, conference call, Web-based, or podcasts.
· The plan must be focused on one delivery method but may
combine up to two methods.
· Evaluation criteria
· Measures and collection points
· Timeframe
· Expected results quantifying success, failure, and an in-between
outcome
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HRM 326 Week 5 Team Executive Summary (2 Papers)
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This Tutorial contains 2 Papers
HRM 326 Week 5 Executive Summary HRM 326
Part I
53. Create a 350-word executive summary as a team outlining the reasons
why a company of your choice should invest in a mentoring program.
Include the following in the summary:
• Provide the needs analysis assessment and outcome for a mentoring
program
• Determine if the mentoring program will be formal or informal
• When will the organization realize the return on the investment
• Evaluate any legal considerations of the program
• Conduct a SWOT analysis that will summarize the Benefits and Risks
of a mentoring program
• Determine how the program will be measured
Part II
Create three forms (175 words each):
• Mentor and Mentee roles and responsibilities
• Mentor first meeting check list and meeting guide
• Mentee first meeting check list and meeting guide
Cite all sources according to APA formatting guidelines.
Combine Part 1 and Part 2 into one document to submit for your final
assignment.
Click on the Assignment Files tab to submit your assignment.
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