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HRM 326 Entire Course (2 Sets)
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This Tutorial contains 2 Sets of Papers/PPT for each Assignments
HRM 326 Week 1 Individual Assignment Consulting Assessment (2
Papers)
HRM 326 Week 1 Individual Assignment Organizational Focus and
Goals (2 Papers)
HRM 326 Week 1 DQ 1
HRM 326 Week 1 DQ 2
HRM 326 Week 1 DQ 3
HRM 326 Week 2 Individual Quiz
HRM 326 Week 2 Team Assignment Training Key Areas (2 Papers)
HRM 326 Week 2 DQ 1
HRM 326 Week 2 DQ 2
HRM 326 Week 2 DQ 3
HRM 326 Week 3 Individual Quiz
HRM 326 Week 3 Team Assignment Needs Analysis (4 Papers)
(AT&T, TGI Friday’s Apple, Mitsubishi)
HRM 326 Week 3 Individual Assignment Diversity Training Plan (2
Papers)
HRM 326 Week 3 DQ 1
HRM 326 Week 3 DQ 2
HRM 326 Week 3 DQ 3
HRM 326 Week 4 Individual Quiz
HRM 326 Week 4 Team Assignment Delivery Methods (2 PPT)
HRM 326 Week 4 DQ 1
HRM 326 Week 4 DQ 2
HRM 326 Week 4 DQ 3
HRM 326 Week 5 Final Exam
HRM 326 Final Examination (Written Type)
HRM 326 Week 5 Team Assignment Employee/Professional
Development Plan (3 Papers) (AT&T, TGI Friday’s, Mitsubishi)
HRM 326 Week 5 Individual Assignment The Student as an
Employee (2 Papers)
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HRM 326 Final Exam Guide (New, 2019) 100%
Correct
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True/False
1. Threats to validity are a reality in training, thus an evaluation
must be externally valid before it can be internally valid.
2. Sexual harassment is an unwelcome advance of a sexual
nature and can take one of two forms: either hostile environment or
quid pro quo.
3. The overarching guidelines that need to be followed to
facilitate the learning of the material and its transfer to the job are
defined in the design phase of training.
4. Coaching & mentoring are different in that meetings between
a mentor and the employee are generally more long term, structured
and regular than in coaching.
5. When looking at a training methods’ effectiveness in meeting
KSA objectives, the BehaviorModeling is more effective in
influencing skills than strategic knowledge.
6. Blended training is where several different learning concepts
or subjects are combined into one method of learning for a training
session or program.
7. When the EOP is greater than the AOP it can be considered a
triggering event.
8. The cognitive approach tends to be more passive and
instructor-driven in nature where the behaviorist approach to learning
is more student-driven & active.
9. For non-managers the primary goal of Job rotation is the
process of preparing employees at a lower level to replace someone at
the next level.
10. Environmental uncertainty is determined by two factors:
stability and complexity.
Multiple Choice – Use the highlighter function to select the entire row
of your answer.
1) ________ provide a flexible way of meeting changing and
diverse training needs with professionally developed and administered
programs.
a) Succession Planning.
b) Outsourcing strategies.
c) Internal Provider strategies.
d) Vertical deliverance strategies.
2) Typically, the type of knowledge examined in the TNA is
__________ knowledge:
a) Procedural,
b) Self-efficacy,
c) Strategic,
d) Declarative.
3) The expectancy theory proposes that a person’s motivation
contains three different elements:
a) Importance modeling, Frequency Modeling and Difficulty
modeling.
b) Organizational analysis, Person (Team) analysis, and Task
analysis.
c) Success expected, outcomes expected, and valance.
d) Communicating, collaboration and comprehension
4) Nontraining needs include those that show no gap in required
KSAs, thus training is not the best solution; which of the below would
fall into that category:
a) Performance consequence incongruence.
b) Inadequate or inappropriate feedback.
c) Barriers to performance in the system.
d) All of the above.
5) For coaching to be effective, a needs assessment related to the
subordinates job should be conducted, and a coach displaying a
_____________ selected:
a) Theory X orientation
b) Theory Y orientation
c) Theory Z orientation
d) A blend of both a & b above
6) A form of training instruction that provides practice to a level of
over- learning a task is:
a) Compilation
b) Management- Skills Training
c) Automaticity
d) Knowledge capture
7) The purpose of behaviormodeling as a training method would
be:
a) To increase participant’s observational and critiquing skills.
b) To enhance the likelihood of transfer to the job.
c) To experience what it feels like to be in a particular situation.
d) To provide a systematic process for teaching a new employee
how to perform a job.
8) An organizations human resource information system is not
particularly useful in:
a) Allowing access to employees work and training history.
b) Maintaining compensation records and assessment evaluations
c) Succession Planning
d) Automated updating of employee interpersonal relationships
9) Physical and emotional state, along with prior experience,
behavioral models, and others feedback, are all a part of:
a) Self-efficacy.
b) Andragogy.
c) Pedagogy.
d) Self-esteem.
10) Which of the following statements regarding OJT trainers is true?
a) OJT trainers should use a structured approach in training.
b) OJT trainers can be anyone who understands the job and its
tasks.
c) Because OJT very informal, it is not really useful for new hires
who need classroom training.
d) OJT trainers need to have the same work experience as the
trainees to be credible.
11) There are several theories related to the effective design of
training, which of the below would not be?
a) Component Display Theory
b) The Elaboration Theory
c) Budgeting Theory
d) Social Learning Theory
e) Gagné–Briggs Theory
12) ________are employees who, with their families, are sent to a
foreign country to work. As a result they need ______ training.
a) Expatriates / cross-cultural
b) Host Country Nationals / Language
c) Parent-country nationals / coordination training
d) Patriates / Customs-cultural.
13) In an ITS where artificial intelligence is used as a training
method, which of the following is not a function of a training session
manager?
a) Interpreting trainee actions.
b) Determining the order and level of difficulty of problems
presented to the trainee.
c) Responding either with more information, coaching, or tutoring.
d) Reporting results, determining how and when to remediate the
trainee.
14) Three situations are identified as key times for training, which
one of the below does not:
a) When the OD process is started, training is needed to provide
education about the change process and to provide the necessary
KSAs.
b) After the process has been in place for a while, some retraining
or upgrading of KSAs is required to sustain the process.
c) As new employees enter the organization, they need an
understanding of the process and KSAs.
d) Most organizations provide initial training, and they conduct
follow-up training or modify their new-employee training to include
the new process.
15) In the Transfer of Training process, which of the following
transfers would not apply.
a) Positive
b) Neutral
c) Zero
d) Negative
16) Training must be evaluated and the four levels of outcome
evaluation are
a) Routine, competency, automaticity, & consolidation
b) Design, explanation, evaluation, & documentation
c) Reaction, learning, behavior& results
d) Communication, consolidation, compilation, & completion
17) ____ would not be considered an advantage to an organizations
effective use of a diverse workforce.
a) The use of KSA’s
b) Recruiting expense
c) Access to more markets
d) Creative problem solving
e) Larger applicant pool
18) ___ would not be a component of ET.
a) CBT
b) OJT
c) PI
d) ITS
19) In an attempt to overcome some deficiencies of university-based
education, the growth of corporate universities is on the rise; which of
the following is not supportive of that concept?
a) Courses not cost effective because of the organizations size.
b) A greater ability to train managers to the corporations specific
needs.
c) Managers can obtain job-specific knowledge and skills.
d) Insured quality instruction.
20) The difference between a cost/benefit evaluation and a cost-
effectiveness evaluation is that a cost /benefit evaluation:
a) Compares the monetary cost of training with the financial
benefits from training.
b) Is a calculation of the actual cost savings, based on the change
in results.
c) Compares the monetary cost of training with the nonmonetary
benefits.
d) Is an examination of value of overall improvement in the
performance of the trained staff.
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HRM 326 Final Exam Guide
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Resources:Effective Training Systems, Strategies, and Practices, and
Employee Training & Development
Prepare for your Final Examination.
1. Business strategy influences how the company uses all of the
following capitals EXCEPT:
2. To use _________ to gain a competitive advantage requires
linking the company’s human resources practices (such as training
and development) to the business strategy.
3. This provides employees with immediate access to
information, advice, and guidance.
4. Centralized training means that training and development
programs, resources, and professionals are primarily housed in one
location and decisions about training investment, programs, and
delivery methods are made from inter-related departments.
5. Research suggests that the company satisfaction with the
outsourcing of training and development depends on company-
supplier trust and the specificity of the contract.
6. An organizational analysis involves determining the
appropriateness of training, based on all the following parameters,
EXCEPT:
a. The company’s business strategy
7. A mid-level manager questioning aspects such as who should
be trained is involved with which variable of needs assessment?
8. The following are all advantages associated with online
technology (software) method of needs assessment EXCEPT:
9. With respect to person analysis, a major pressure point for
training is poor or substandard rewards system:
10. Trainees need to understand what specifically they are
expected to learn in the training program.
11. Regardless of the training methods, all of the following are
some of the conditions which must be present for learning to occur,
EXCEPT:
12. This includes specialized knowledge that employees need in
their jobs.
13. This relates to the learner’s decision regarding what
information to attend, how to remember and how to solve programs
14. Pedagogy gives the instructor major responsibility for making
decisions about learning content, method, and evaluation
15. Seating arrangement at the training site should be based on an
understanding of the desired type of trainee interaction and trainee-
trainer interaction.
16. ______ refers to the collection of information – including
what, when, how, and from whom – that will be used to determine the
effectiveness of the training program.
17. What provides a way to understand the investments that
training produces and provides information needed to improve
training?
18. _______ can be used as a “dress rehearsal” to show the
program to managers, trainees, and customers.
19. Identify the third level outcome amongst the following
Kirkpatrick’s four-level framework for categorizing training
outcomes.
20. Skill-based outcomes include acquisition or learning of skills
and use of skills on the jobs.
21. All of the following are the most frequently used training
techniques EXCEPT:
22. The following are all advantages of using videos as a
component of training EXCEPT:
23. In case studies, trainees are required to analyze and critique
the actions taken, indicating the appropriate actions and suggesting
what might have been done differently
24. Meaningfulness of business games are enhanced if they are
imaginative
25. Vicarious reinforcement occurs when a trainee sees a model
being reinforced for using certain behaviors.
26. This typically involves videoconferencing and/or computers
for the delivery of instructions from a trainer to trainees who are
different locations.
27. Which one of the following is NOT an advantage of e-
learning?
28. Online learning allows more employees to gain access to these
types of programs in a quicker time period than if face-to-face
instruction is used.
29. Simply providing learning control ensures that trainees will
use all the features provided by online learning.
30. Which of the following is evidence supporting the assertion
that companies are investing in more training?
31. Learning is defined as
32. According to the text, _____ provides the opportunity for
learning and _____ is a result of the learning.
33. To understand a manager's development needs, you must first
understand _____.
34. Which of the following is not an advantage to using externally
based training programs for mangers?
35. Which of the following statements about corporate universities
is not true?
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HRM 326 Final Examination (Written Type)
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We have another set of Final Exam which could be found on this link
Please respond to each question in 350-700 words:
1. Compare and contrast the three needs assessment processes.
2. Compare and contrast two individual motivation theories.
3. Explain five risks associated with training. How can each of these
risks be mitigated or controlled?
4. As it relates to evaluating training, explain the seven factors
influencing the evaluation of the training. Why are these important?
5. Compare and contrast the methods for providing feedback.
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HRM 326 Week 1 DQ 1
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Assume you have to prepare older employees with little computer
experience to attend a training course on how to use the World Wide
Web. How will you ensure that they have high levels of readiness for
training? How will you determine their readiness for training?
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HRM 326 Week 1 DQ 2
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Discuss the types of evidence that you would look for in order to
determine whether a needs analysis has been improperly conducted.
What do you think are the most common concerns for organizations
after a needs analysis is completed? Why?
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HRM 326 Week 1 DQ 3
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What do you think is the most important organizational characteristic
that influences training? Why?
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HRM 326 Week 1 Individual Assignment
Consulting Assessment (2 Papers)
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This Tutorial contains 2 Different Papers
Select your current organization or an organization you are familiar
with to complete the following assignment. You have been hired as an
outside consultant to help an organization strengthen employee
development.
Write a 700- to 1,050-word consulting assessment (in third person)
that answers the following:
· Identify the organization’s primary product or service.
· What is the organization’s current focus? What are the
organization’s overarching goals?
· What are the organization’s training needs? How do they relate
to the overarching goals?
· What effect do the organization’s focus and goals have on
prioritizing the type and amount of training?
· How would you prioritize specific training needs based on the
organization’s needs and current focus?
· Why must you consider the organization’s size and overarching
goals when prioritizing training? What differences would the size of
an organization make?
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment
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HRM 326 Week 1 Individual Assignment
Organizational Focus and Goals (2 Papers)
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This Tutorial contains 2 Different Papers
Select your current organization or an organization you are familiar
with to complete the following assignment. .
Write an paper in APA format of no more than 1,050 words that
answers the following questions:
· What is the organization’s current focus? What are the
organization’s goals?
· What are the organization’s training needs? How do they relate
to the goals?
· What effect does the organization’s focus and goals have on
prioritizing the type and amount of training?
· How would you prioritize specific training needs based on the
organization’s needs and goals?
· Why must you consider the organization’s goals when
prioritizing training?
Format your paper consistent with APA guidelines.
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HRM 326 Week 1 Individual Assignment
Organizational Focus and Goals
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Select your current organization or an organization you are familiar
with to complete the following assignment. .
Write an paper in APA format of no more than 1,050 words that
answers the following questions:
· What is the organization’s current focus? What are the
organization’s goals?
· What are the organization’s training needs? How do they relate
to the goals?
· What effect does the organization’s focus and goals have on
prioritizing the type and amount of training?
· How would you prioritize specific training needs based on the
organization’s needs and goals?
· Why must you consider the organization’s goals when
prioritizing training?
Format your paper consistent with APA guidelines.
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HRM 326 Week 2 DQ 1
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What is diversity? Explain how diversity is important to an
organization. Give an example. How can you manage diversity? If
you developed diversity training who would need to be included to
make it successful? What content would you incorporate in the
training?
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HRM 326 Week 2 DQ 2
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What is meant by rigor in a cross-cultural training program? What
variables factor in when deciding how rigorous to make the training?
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HRM 326 Week 2 DQ 3
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What are the five dimensions of cultural differences? Which of these
differences has the largest effect on employee behavior? Why?
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HRM 326 Week 2 Individual Quiz
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Retrieve the Quiz for Week 2 posted in the Course Material forum of
our OLS classroom.
Complete the multiple choice quiz by highlighting the correct
response.
Post your completed quiz to the assignments link.
Text: Employee Training and Development – Chapters 2, 3, and 10
1. In cultures with a short-term orientation, the orientation is
toward the past and present.
2. Less rigorous training methods such as lectures and briefings
focus on communicating factual material and help expatriates and
their families develop communication skills required to interact in
another country.
More rigorous training methods factor in factual material and help
develop communication skills, whereas less rigorous only focus on
factual material.
3. The link between diversity and company performance is both
direct and indirect.
4. An organizational analysis involves determining the
appropriateness of training, based on all of the following parameters,
EXCEPT:
5. A mid-level manager questioning aspects such as who should
be trained is involved with which variable of needs assessment?
6. Trainees need to understand what specifically they are
expected to learn in the training program.
7. To use__________________ to gain a competitive advantage
requires linking the company’s human resources practices (such as
training and development) to the business strategy.
8. Business strategy influences how the company uses all of the
following capitals EXCEPT:
9. Strategy has a particularly strong influence on determining the
following, EXCEPT:
10. All of the following are implications through the emphasis on
learning, EXCEPT:
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HRM 326 Week 2 Team Assignment Training
Key Areas (2 Papers)
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This Tutorial contains 2 Different Papers
Write a paper no less than 1,250-word paper in which you explain the
importance of training in these areas:
· Legally required training
· Diversity
· Employee professional growth, individually and within the
organization
Other things you need to consider/incorporate:
· What the organization will gain in offering the training
· How programs meet professional or personal employee needs.
· You must clearly show how the programs answer the
organization’s and employee motivational needs.
Format your paper consistent with APA guidelines.
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HRM 326 Week 2 Team Assignment Training
Key Areas
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Write a paper no less than 1,250-word paper in which you explain the
importance of training in these areas:
· Legally required training
· Diversity
· Employee professional growth, individually and within the
organization
Other things you need to consider/incorporate:
· What the organization will gain in offering the training
· How programs meet professional or personal employee
needs.
· You must clearly show how the programs answer the
organization’s and employee motivational needs.
Format your paper consistent with APA guidelines.
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HRM 326 Week 3 DQ 1
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What is the difference between internal and external learning
conditions? Which do you feel is more important for success? Why?
HRM 326 Week 3 DQ 2
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Why is it important to know the demographics of a training class
before you train? Explain how this information would help your
preparation.
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HRM 326 Week 3 DQ 3
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What motivation do companies have to evaluate training programs?
How would evaluation help the company reach its long term goals?
What are the potential consequences of not evaluating training
programs? What factors would you consider when choosing an
evaluation design? What impact would those choices make? Be sure
to give specific examples.
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HRM 326 Week 3 Individual Quiz
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Retrieve the Quiz for Week 3 posted in the Course Material forum of
our OLS classroom.
Complete the multiple choice quiz by highlighting the correct
response.
Post your completed quiz to the assignments link.
1. _____ refers to the collection of information – including what,
when, how, and from whom –
that will be used to determine the effectiveness of the training
program.
2. _____ can be used as a "dress rehearsal" to show the program
to managers, trainees, and
customers.
3. Identify the third level outcome amongst the following
Kirkpatrick's four-level framework for
categorizing training outcomes.
4. Skill-based outcomes include acquisition or learning of skills
and use of skills on the job.
5. Utility analysis is a cost-benefit analysis method that involves
assessing the dollar value of
training based on estimates of the difference in job performance
between trained and untrained employees, and the number of
individuals trained.
6. This relates to the learner's decision regarding what
information to attend, how to remember,
and how to solve problems
7. The process of withdrawing positive or negative reinforcers to
eliminate a behavior is known as _____.
8. Pedagogy gives the instructor major responsibility for making
decisions about learning content, method, and evaluation.
9. Learning strategies include rehearsal, organizing, and
delegation.
10. Seating arrangements at the training site should be based on an
understanding of the desired
type of trainee interaction and trainee-trainer interaction.
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HRM 326 Week 3 Needs Assessment
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HRM 326 Week 3 Needs Assessment
Using a company of your choosing, select one position or department
within the company to conduct a raining needs analysis. Some of the
items you might consider using in the process are the organization’s
organizational chart, job descriptions, goals for both the department
and employee, performance appraisals, and other relevant training
data.
If you include an organizational chart, job description, performance
appraisals, and similar documents – use as Attachments and refer to
them in your narrative. DO NOT embed in your paper. It makes for
awkward formatting and a messy paper.
Research and Write a minimum of a 5-page paper using APA
format. You need to use 3rd person. Think of this a final
document you would submit to the director of a department or
the senior executives of the organization.
Cite any sources according to APA formatting guidelines.
Click on the Assignment Files tab to submit your assessment.
Use the discussion area for the assignment to pose question and
seek clarification for the assignment.
Discussion areas you want to include in your paper are the following:
1. What is your training problem statement or objective?
2. What skills and knowledge are required to perform the work?
3. What are the measures of successful performance of the work?
4. Are people performing at the levels required?
5. Is there under-performance for specific groups of employees?
6. What are the causes of under-performance?
7. What training will help bridge the gap between the standards of
performance needed and the actual performance?
8. Is there specific training that is needed in the training triad
categories below?
9. Technical training
10. Business skills training
11. Human skills training
12. What is the expected return on the investment (ROI)?
13. Do you have a budget for the training
development/course?
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HRM 326 Week 3 Team Assignment Needs
Analysis (4 Papers) (AT&T, TGI Friday’s
Apple, Mitsubishi)
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This Tutorial contains 4 Papers (AT&T, TGI Friday’s Apple,
Mitsubishi)
Write a paper, in APA format of no less than 1500 words, using your
chosen organization and identify a position (e.g. sales manager) or
group of positions (e.g. customer service agents).
Conduct a needs analysis that identifies the following:
· Training objectives
· Define a measuring system that identifies those objectives’
effectiveness.
Other things you need to consider/incorporate:
· The needs analysis must include an organizational analysis, a
team analysis, and a task analysis
· The evaluation system must include measurable results for the
appropriate outcome—cognitive, skill-based, affective, or return on
investment—necessary to meet identified needs. Needs vary from
organization to organization, so teams must approach this portion
with critical thinking skills.
The evaluation criteria must be specific, measurable, time-bound, and
include a plan regarding what method—survey, test, or performance
evaluation—will gather data.
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HRM 326 Week 3 Team Assignment Needs
Analysis (4 Papers) (AT&T, TGI Friday’s
Apple, Mitsubishi)
For more classes visit
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This Tutorial contains 4 Papers (AT&T, TGI Friday’s Apple,
Mitsubishi)
Write a paper, in APA format of no less than 1500 words, using your
chosen organization and identify a position (e.g. sales manager) or
group of positions (e.g. customer service agents).
Conduct a needs analysis that identifies the following:
· Training objectives
· Define a measuring system that identifies those objectives’
effectiveness.
Other things you need to consider/incorporate:
· The needs analysis must include an organizational analysis, a
team analysis, and a task analysis
· The evaluation system must include measurable results for the
appropriate outcome—cognitive, skill-based, affective, or return on
investment—necessary to meet identified needs. Needs vary from
organization to organization, so teams must approach this portion
with critical thinking skills.
The evaluation criteria must be specific, measurable, time-bound, and
include a plan regarding what method—survey, test, or performance
evaluation—will gather data.
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HRM 326 Week 3 Team Assignment Needs
Analysis
For more classes visit
www.snaptutorial.com
Write a paper, in APA format of no less than 1500 words, using your
chosen organization and identify a position (e.g. sales manager) or
group of positions (e.g. customer service agents).
Conduct a needs analysis that identifies the following:
· Training objectives
· Define a measuring system that identifies those
objectives’ effectiveness.
Other things you need to consider/incorporate:
· The needs analysis must include an organizational analysis, a
team analysis, and a task analysis
· The evaluation system must include measurable results for the
appropriate outcome—cognitive, skill-based, affective, or return on
investment—necessary to meet identified needs. Needs vary from
organization to organization, so teams must approach this portion
with critical thinking skills.
The evaluation criteria must be specific, measurable, time-bound, and
include a plan regarding what method—survey, test, or performance
evaluation—will gather data.
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HRM 326 Week 4 Case Study
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HRM 326 Week 4 Case Study
Chose one of the following cases from your textbook/readings for this
week:
1) Case Analysis Training for Customer Service Specialists
(Chapter 6)
Case Questions: You are assigned the challenge of designing the
training program for the temporary CSS employees,
who must complete training before they become permanent CSS
employees.
1. What are the training objectives for the CSS training program?
Indicate how these objectives are tied to the KSA requirements.
Assume that all trainees have college degrees but need KSAs in
all other areas listed in the Qualifications section.
2. On the basis of the training objectives, provide a training agenda
and indicate the time allocated and order of modules in your
program.
3. For each module, describe the goals of the module and the
training methods you will use to accomplish it. Provide your
rationale.
4. How will you evaluate whether each person in your training
program has mastered the knowledge and skill levels needed to
perform as a CSS? Describe the types of questions you would
ask of those supervising the CSS employees graduating from
your program.
2) Case Science and Technologin, Inc. (Chapter 7)
Case Question: Develop a business solution for STI that addresses all
of the challenges they face. Indicate any
assumptions you are making that are not directly addressed by the
case.
Review the case study and respond to the questions listed above. I
encourage you to use outside research in support of your responses
besides the information shared in the textbook/readings.
For maximum points for the chapter assignment must meet the
qualifications
• Submit original response. Submit as an attachment. Word
document in APA format
• Provides supporting responses that include the implementation
of in-text citations from outside research and textbook (in
addition to research, learners can include support from
professional experience as it relates to the topic(s))
• Response should be thoughtful and reflect a consideration of the
discussion questions, communicate understanding of the
terminology and concepts included in the chapter and/or course
material.
• Discussion analyzes various alternatives and consequences as
well as an exploration of multiple solutions.
• Include the discussion questions.
• Appropriate grammar, spelling, sentence structure and
punctuation. You can use first person writing. Be careful not to
overuse however.
Things to Avoid in the composition process
• Avoid using too many: “I believe”, “I feel”, “In my opinion”
• Avoid using contractions
• Avoid stating “The article talks…” (FYI: The article never
talks!)
• Avoid citing incorrectly… (review APA citations and various
resources located at the Center for Writing Excellence for help)
• Avoid answering questions and starting sentences with “Yes….”
Click on the Assignment Files tab to submit your case study.
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HRM 326 Week 4 DQ 1
For more classes visit
www.snaptutorial.com
How has technology changed training? What are the benefits
technologies bring to a training department? What are the challenges?
********************************************************
*************
HRM 326 Week 4 DQ 2
For more classes visit
www.snaptutorial.com
How is a virtual classroom similar to a traditional classroom? How is
it different? What is the benefit of combining web-based training
with classroom training? Give an example.
********************************************************
*************
HRM 326 Week 4 DQ 3
For more classes visit
www.snaptutorial.com
When would on-the-job training be ineffective? What can you do to
assure that is successful?
********************************************************
*************
HRM 326 Week 4 Individual Quiz
For more classes visit
www.snaptutorial.com
Retrieve the Quiz for Week 4 posted in the Course Material forum of
our OLS classroom.
Complete the multiple choice quiz by highlighting the correct
response.
Post your completed quiz to the assignments link.
1. The following are all benefits of new technology that have
been incorporated into training, EXCEPT:
2. This typically involves videoconferencing and/or computers
for the delivery of instructions from a trainer to trainees who are
different locations.
3. Which one of the following is NOT an advantage of e-
learning?
4. Online learning allows more employees to gain access to these
types of programs in a quicker time period than if face-to-face
instruction is used.
5. All of the following are the most frequently used training
techniques EXCEPT:
6. In this variation of the lecture method, two or more speakers
present information and ask question.
7. This is an attractive training method because compared to
others; it needs less investment in time or money for materials,
trainer's salary, or instructional design.
8. The major advantage of apprenticeship programs is that
learners can _____ while they learn.
9. In case studies, trainees are required to analyze and critique
the actions taken, indicating the appropriate actions and suggesting
what might have been done differently.
10. Vicarious reinforcement occurs when a trainee sees a model
being reinforced for using certain behaviours
********************************************************
*************
HRM 326 Week 4 Team Assignment Delivery
Methods (2 PPT)
For more classes visit
www.snaptutorial.com
This Tutorial contains 2 Different PPTs
Format a 5- to 10-slide PowerPoint® presentation using information
from the Needs Analysis.
Identify and discuss three (3) delivery methods.
Your presentation must include the following:
· A definition of each delivery method and how it would be
applied for the project
· Pros and cons of a different delivery method
· A training agenda
The presentation must include speaker’s notes for each slide, showing
wh
********************************************************
*************
HRM 326 Week 4 Team Assignment Delivery
Methods
For more classes visit
www.snaptutorial.com
Format a 5- to 10-slide PowerPoint®
presentation using information
from the Needs Analysis.
Identify and discuss three (3) delivery methods.
Your presentation must include the following:
· A definition of each delivery method and how it would be
applied for the project
· Pros and cons of a different delivery method
· A training agenda
The presentation must include speaker’s notes for each slide, showing
what you would say if you were delivering a 15-minute presentation.
********************************************************
*************
HRM 326 Week 5 Individual Assignment The
Student as an Employee (2 Papers)
For more classes visit
www.snaptutorial.com
This Tutorial contains 2 Papers
Working as a student is the equivalent of a part-time or full-time job.
The job’s compensation is in the form of grades and feedback. As the
supervisor of the student position, put the role as a student into the
context of a job.
Write a brief job description (around 350 words) of the major duties
of the job of a student.
Identify the knowledge, skills, and abilities (KSAs) required for
successful performance of the job of a student.
· What training courses should the manager make available to
help improve the current performance of a typical student?
· What developmental opportunities should the supervisor
(mentor) suggest to the student (employee) to further enhance the
student’s performance and prepare the student for possible promotion
to a position as a graduate student?
Summarize how the job description, KSAs, training, and development
will enrich the job of the student and meet the mission requirements
of a learning organization. The job description, KSAs, description of
training and developmental activities should be between 1,050-1,400
words.
Format the analysis in the APA format.
Click the Assignment Files tab to submit your assignment.
********************************************************
*************
HRM 326 Week 5 Team Assignment Employee
Development Plan
For more classes visit
www.snaptutorial.com
Write an employee development plan based on the information
learned in all weeks of this course.
This plan will highlight/include the portions developed in previous
weeks as follows:
· Needs Analysis
o Organizational analysis
o Team analysis
o Task analysis
· Learning objectives outlining what material is covered
· Appropriate delivery method
o Examples might include but are not limited to classroom, video
conference, conference call, Web-based, or podcasts.
o Your plan must be focused on one delivery method but may
include up to two.
· Evaluation criteria
o Measures and collection points
o Timeframe
Expected results quantifying success, failure, and the in-between
********************************************************
*************
HRM 326 Week 5 Team Assignment
Employee/Professional Development Plan (3
Papers) (AT&T, TGI Friday’s, Mitsubishi)
For more classes visit
www.snaptutorial.com
This Tutorial contains 4 Papers (AT&T, TGI Friday’s, Mitsubishi)
Write a professional development plan for your chosen organization
based on the information learned in all Weeks of this course.
Share your presentation from Week 4 with the Learning Team after
the due date for the individual assignment passes so the team may
hear your pitch or reasons why or why not to use a particular delivery
method.
Incorporate the needs analysis, evaluation criteria, and one delivery
method for the training program.
The PDP must not exceed 2,450 words and must include the
following:
· Needs Analysis (modified based on feedback from Week 3)
· Organizational Analysis (modified based on feedback from
Week 3)
· Team analysis (modified based on feedback from Week 3)
· Task analysis (modified based on feedback from Week 3)
· Learning objectives outlining what material is covered
· Appropriate delivery method
· Delivery methods might include but are not limited to
classroom, video conference, conference call, Web-based, or
podcasts.
· The plan must be focused on one delivery method but may
combine up to two methods.
· Evaluation criteria
· Measures and collection points
· Timeframe
· Expected results quantifying success, failure, and an in-between
outcome
********************************************************
*************
HRM 326 Week 3 Individual Assignment
Diversity Training Plan (2 Papers)
For more classes visit
www.snaptutorial.com
This Tutorial contains 2 Papers
You are an HR Manager in a company that has recently received
complaints from employees about lack of inclusion.
Develop a 1,050- to 1,400-word overview for a training program on
diversity and inclusion for your organization’s first line supervisors.
Include a plan for the types of exercises, roleplaying, or activities that
will maintain participant interest and enhance the learning outcome in
the body of the training plan.
Utilize both “Social Learning Theory” and “Adult Learning Theory”
in the course content for your training plan.
· Provide rationale for the activities and how they relate to the
two learning theories.
· Explain how each theory is used in each exercise, role play, or
activity.
Discuss how this diversity training can modify employee morale,
improve workforce inclusion, and lead to more managerial success.
Click the Assignment Files tab to submit your assignment.
*********************************************************************

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Hrm 326 Exceptional Education / snaptutorial.com

  • 1. HRM 326 Entire Course (2 Sets) For more classes visit www.snaptutorial.com This Tutorial contains 2 Sets of Papers/PPT for each Assignments HRM 326 Week 1 Individual Assignment Consulting Assessment (2 Papers) HRM 326 Week 1 Individual Assignment Organizational Focus and Goals (2 Papers) HRM 326 Week 1 DQ 1 HRM 326 Week 1 DQ 2 HRM 326 Week 1 DQ 3 HRM 326 Week 2 Individual Quiz HRM 326 Week 2 Team Assignment Training Key Areas (2 Papers) HRM 326 Week 2 DQ 1 HRM 326 Week 2 DQ 2 HRM 326 Week 2 DQ 3 HRM 326 Week 3 Individual Quiz HRM 326 Week 3 Team Assignment Needs Analysis (4 Papers) (AT&T, TGI Friday’s Apple, Mitsubishi) HRM 326 Week 3 Individual Assignment Diversity Training Plan (2 Papers) HRM 326 Week 3 DQ 1 HRM 326 Week 3 DQ 2 HRM 326 Week 3 DQ 3
  • 2. HRM 326 Week 4 Individual Quiz HRM 326 Week 4 Team Assignment Delivery Methods (2 PPT) HRM 326 Week 4 DQ 1 HRM 326 Week 4 DQ 2 HRM 326 Week 4 DQ 3 HRM 326 Week 5 Final Exam HRM 326 Final Examination (Written Type) HRM 326 Week 5 Team Assignment Employee/Professional Development Plan (3 Papers) (AT&T, TGI Friday’s, Mitsubishi) HRM 326 Week 5 Individual Assignment The Student as an Employee (2 Papers) ******************************************************** ************* HRM 326 Final Exam Guide (New, 2019) 100% Correct For more classes visit www.snaptutorial.com True/False 1. Threats to validity are a reality in training, thus an evaluation must be externally valid before it can be internally valid. 2. Sexual harassment is an unwelcome advance of a sexual nature and can take one of two forms: either hostile environment or quid pro quo. 3. The overarching guidelines that need to be followed to facilitate the learning of the material and its transfer to the job are defined in the design phase of training.
  • 3. 4. Coaching & mentoring are different in that meetings between a mentor and the employee are generally more long term, structured and regular than in coaching. 5. When looking at a training methods’ effectiveness in meeting KSA objectives, the BehaviorModeling is more effective in influencing skills than strategic knowledge. 6. Blended training is where several different learning concepts or subjects are combined into one method of learning for a training session or program. 7. When the EOP is greater than the AOP it can be considered a triggering event. 8. The cognitive approach tends to be more passive and instructor-driven in nature where the behaviorist approach to learning is more student-driven & active. 9. For non-managers the primary goal of Job rotation is the process of preparing employees at a lower level to replace someone at the next level. 10. Environmental uncertainty is determined by two factors: stability and complexity.
  • 4. Multiple Choice – Use the highlighter function to select the entire row of your answer. 1) ________ provide a flexible way of meeting changing and diverse training needs with professionally developed and administered programs. a) Succession Planning. b) Outsourcing strategies. c) Internal Provider strategies. d) Vertical deliverance strategies. 2) Typically, the type of knowledge examined in the TNA is __________ knowledge: a) Procedural, b) Self-efficacy, c) Strategic, d) Declarative. 3) The expectancy theory proposes that a person’s motivation contains three different elements:
  • 5. a) Importance modeling, Frequency Modeling and Difficulty modeling. b) Organizational analysis, Person (Team) analysis, and Task analysis. c) Success expected, outcomes expected, and valance. d) Communicating, collaboration and comprehension 4) Nontraining needs include those that show no gap in required KSAs, thus training is not the best solution; which of the below would fall into that category: a) Performance consequence incongruence. b) Inadequate or inappropriate feedback. c) Barriers to performance in the system. d) All of the above. 5) For coaching to be effective, a needs assessment related to the subordinates job should be conducted, and a coach displaying a _____________ selected: a) Theory X orientation b) Theory Y orientation c) Theory Z orientation
  • 6. d) A blend of both a & b above 6) A form of training instruction that provides practice to a level of over- learning a task is: a) Compilation b) Management- Skills Training c) Automaticity d) Knowledge capture 7) The purpose of behaviormodeling as a training method would be: a) To increase participant’s observational and critiquing skills. b) To enhance the likelihood of transfer to the job. c) To experience what it feels like to be in a particular situation. d) To provide a systematic process for teaching a new employee how to perform a job. 8) An organizations human resource information system is not particularly useful in: a) Allowing access to employees work and training history.
  • 7. b) Maintaining compensation records and assessment evaluations c) Succession Planning d) Automated updating of employee interpersonal relationships 9) Physical and emotional state, along with prior experience, behavioral models, and others feedback, are all a part of: a) Self-efficacy. b) Andragogy. c) Pedagogy. d) Self-esteem. 10) Which of the following statements regarding OJT trainers is true? a) OJT trainers should use a structured approach in training. b) OJT trainers can be anyone who understands the job and its tasks. c) Because OJT very informal, it is not really useful for new hires who need classroom training. d) OJT trainers need to have the same work experience as the trainees to be credible.
  • 8. 11) There are several theories related to the effective design of training, which of the below would not be? a) Component Display Theory b) The Elaboration Theory c) Budgeting Theory d) Social Learning Theory e) Gagné–Briggs Theory 12) ________are employees who, with their families, are sent to a foreign country to work. As a result they need ______ training. a) Expatriates / cross-cultural b) Host Country Nationals / Language c) Parent-country nationals / coordination training d) Patriates / Customs-cultural. 13) In an ITS where artificial intelligence is used as a training method, which of the following is not a function of a training session manager? a) Interpreting trainee actions. b) Determining the order and level of difficulty of problems presented to the trainee.
  • 9. c) Responding either with more information, coaching, or tutoring. d) Reporting results, determining how and when to remediate the trainee. 14) Three situations are identified as key times for training, which one of the below does not: a) When the OD process is started, training is needed to provide education about the change process and to provide the necessary KSAs. b) After the process has been in place for a while, some retraining or upgrading of KSAs is required to sustain the process. c) As new employees enter the organization, they need an understanding of the process and KSAs. d) Most organizations provide initial training, and they conduct follow-up training or modify their new-employee training to include the new process. 15) In the Transfer of Training process, which of the following transfers would not apply. a) Positive b) Neutral c) Zero d) Negative
  • 10. 16) Training must be evaluated and the four levels of outcome evaluation are a) Routine, competency, automaticity, & consolidation b) Design, explanation, evaluation, & documentation c) Reaction, learning, behavior& results d) Communication, consolidation, compilation, & completion 17) ____ would not be considered an advantage to an organizations effective use of a diverse workforce. a) The use of KSA’s b) Recruiting expense c) Access to more markets d) Creative problem solving e) Larger applicant pool 18) ___ would not be a component of ET. a) CBT b) OJT
  • 11. c) PI d) ITS 19) In an attempt to overcome some deficiencies of university-based education, the growth of corporate universities is on the rise; which of the following is not supportive of that concept? a) Courses not cost effective because of the organizations size. b) A greater ability to train managers to the corporations specific needs. c) Managers can obtain job-specific knowledge and skills. d) Insured quality instruction. 20) The difference between a cost/benefit evaluation and a cost- effectiveness evaluation is that a cost /benefit evaluation: a) Compares the monetary cost of training with the financial benefits from training. b) Is a calculation of the actual cost savings, based on the change in results. c) Compares the monetary cost of training with the nonmonetary benefits. d) Is an examination of value of overall improvement in the performance of the trained staff. ******************************************************** *************
  • 12. HRM 326 Final Exam Guide For more classes visit www.snaptutorial.com Resources:Effective Training Systems, Strategies, and Practices, and Employee Training & Development Prepare for your Final Examination. 1. Business strategy influences how the company uses all of the following capitals EXCEPT: 2. To use _________ to gain a competitive advantage requires linking the company’s human resources practices (such as training and development) to the business strategy. 3. This provides employees with immediate access to information, advice, and guidance. 4. Centralized training means that training and development programs, resources, and professionals are primarily housed in one location and decisions about training investment, programs, and delivery methods are made from inter-related departments. 5. Research suggests that the company satisfaction with the outsourcing of training and development depends on company- supplier trust and the specificity of the contract. 6. An organizational analysis involves determining the appropriateness of training, based on all the following parameters, EXCEPT: a. The company’s business strategy
  • 13. 7. A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment? 8. The following are all advantages associated with online technology (software) method of needs assessment EXCEPT: 9. With respect to person analysis, a major pressure point for training is poor or substandard rewards system: 10. Trainees need to understand what specifically they are expected to learn in the training program. 11. Regardless of the training methods, all of the following are some of the conditions which must be present for learning to occur, EXCEPT: 12. This includes specialized knowledge that employees need in their jobs. 13. This relates to the learner’s decision regarding what information to attend, how to remember and how to solve programs 14. Pedagogy gives the instructor major responsibility for making decisions about learning content, method, and evaluation 15. Seating arrangement at the training site should be based on an understanding of the desired type of trainee interaction and trainee- trainer interaction. 16. ______ refers to the collection of information – including what, when, how, and from whom – that will be used to determine the effectiveness of the training program. 17. What provides a way to understand the investments that training produces and provides information needed to improve training?
  • 14. 18. _______ can be used as a “dress rehearsal” to show the program to managers, trainees, and customers. 19. Identify the third level outcome amongst the following Kirkpatrick’s four-level framework for categorizing training outcomes. 20. Skill-based outcomes include acquisition or learning of skills and use of skills on the jobs. 21. All of the following are the most frequently used training techniques EXCEPT: 22. The following are all advantages of using videos as a component of training EXCEPT: 23. In case studies, trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differently 24. Meaningfulness of business games are enhanced if they are imaginative 25. Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviors. 26. This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer to trainees who are different locations. 27. Which one of the following is NOT an advantage of e- learning? 28. Online learning allows more employees to gain access to these types of programs in a quicker time period than if face-to-face instruction is used.
  • 15. 29. Simply providing learning control ensures that trainees will use all the features provided by online learning. 30. Which of the following is evidence supporting the assertion that companies are investing in more training? 31. Learning is defined as 32. According to the text, _____ provides the opportunity for learning and _____ is a result of the learning. 33. To understand a manager's development needs, you must first understand _____. 34. Which of the following is not an advantage to using externally based training programs for mangers? 35. Which of the following statements about corporate universities is not true? ******************************************************** ************* HRM 326 Final Examination (Written Type) For more classes visit www.snaptutorial.com We have another set of Final Exam which could be found on this link Please respond to each question in 350-700 words:
  • 16. 1. Compare and contrast the three needs assessment processes. 2. Compare and contrast two individual motivation theories. 3. Explain five risks associated with training. How can each of these risks be mitigated or controlled? 4. As it relates to evaluating training, explain the seven factors influencing the evaluation of the training. Why are these important? 5. Compare and contrast the methods for providing feedback. ******************************************************** ************* HRM 326 Week 1 DQ 1 For more classes visit www.snaptutorial.com Assume you have to prepare older employees with little computer experience to attend a training course on how to use the World Wide Web. How will you ensure that they have high levels of readiness for training? How will you determine their readiness for training? ******************************************************** ************* HRM 326 Week 1 DQ 2 For more classes visit
  • 17. www.snaptutorial.com Discuss the types of evidence that you would look for in order to determine whether a needs analysis has been improperly conducted. What do you think are the most common concerns for organizations after a needs analysis is completed? Why? ******************************************************** ************* HRM 326 Week 1 DQ 3 For more classes visit www.snaptutorial.com What do you think is the most important organizational characteristic that influences training? Why? ******************************************************** ************* HRM 326 Week 1 Individual Assignment Consulting Assessment (2 Papers) For more classes visit www.snaptutorial.com
  • 18. This Tutorial contains 2 Different Papers Select your current organization or an organization you are familiar with to complete the following assignment. You have been hired as an outside consultant to help an organization strengthen employee development. Write a 700- to 1,050-word consulting assessment (in third person) that answers the following: · Identify the organization’s primary product or service. · What is the organization’s current focus? What are the organization’s overarching goals? · What are the organization’s training needs? How do they relate to the overarching goals? · What effect do the organization’s focus and goals have on prioritizing the type and amount of training? · How would you prioritize specific training needs based on the organization’s needs and current focus? · Why must you consider the organization’s size and overarching goals when prioritizing training? What differences would the size of an organization make? Format your paper consistent with APA guidelines. Click the Assignment Files tab to submit your assignment ******************************************************** ************* HRM 326 Week 1 Individual Assignment Organizational Focus and Goals (2 Papers) For more classes visit www.snaptutorial.com This Tutorial contains 2 Different Papers
  • 19. Select your current organization or an organization you are familiar with to complete the following assignment. . Write an paper in APA format of no more than 1,050 words that answers the following questions: · What is the organization’s current focus? What are the organization’s goals? · What are the organization’s training needs? How do they relate to the goals? · What effect does the organization’s focus and goals have on prioritizing the type and amount of training? · How would you prioritize specific training needs based on the organization’s needs and goals? · Why must you consider the organization’s goals when prioritizing training? Format your paper consistent with APA guidelines. ******************************************************** ************* HRM 326 Week 1 Individual Assignment Organizational Focus and Goals For more classes visit www.snaptutorial.com
  • 20. Select your current organization or an organization you are familiar with to complete the following assignment. . Write an paper in APA format of no more than 1,050 words that answers the following questions: · What is the organization’s current focus? What are the organization’s goals? · What are the organization’s training needs? How do they relate to the goals? · What effect does the organization’s focus and goals have on prioritizing the type and amount of training? · How would you prioritize specific training needs based on the organization’s needs and goals? · Why must you consider the organization’s goals when prioritizing training? Format your paper consistent with APA guidelines. ******************************************************** ************* HRM 326 Week 2 DQ 1 For more classes visit www.snaptutorial.com What is diversity? Explain how diversity is important to an organization. Give an example. How can you manage diversity? If you developed diversity training who would need to be included to make it successful? What content would you incorporate in the training?
  • 21. ******************************************************** ************* HRM 326 Week 2 DQ 2 For more classes visit www.snaptutorial.com What is meant by rigor in a cross-cultural training program? What variables factor in when deciding how rigorous to make the training? ******************************************************** ************* HRM 326 Week 2 DQ 3 For more classes visit www.snaptutorial.com What are the five dimensions of cultural differences? Which of these differences has the largest effect on employee behavior? Why? ******************************************************** ************* HRM 326 Week 2 Individual Quiz For more classes visit
  • 22. www.snaptutorial.com Retrieve the Quiz for Week 2 posted in the Course Material forum of our OLS classroom. Complete the multiple choice quiz by highlighting the correct response. Post your completed quiz to the assignments link. Text: Employee Training and Development – Chapters 2, 3, and 10 1. In cultures with a short-term orientation, the orientation is toward the past and present. 2. Less rigorous training methods such as lectures and briefings focus on communicating factual material and help expatriates and their families develop communication skills required to interact in another country. More rigorous training methods factor in factual material and help develop communication skills, whereas less rigorous only focus on factual material. 3. The link between diversity and company performance is both direct and indirect. 4. An organizational analysis involves determining the appropriateness of training, based on all of the following parameters, EXCEPT: 5. A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment? 6. Trainees need to understand what specifically they are expected to learn in the training program.
  • 23. 7. To use__________________ to gain a competitive advantage requires linking the company’s human resources practices (such as training and development) to the business strategy. 8. Business strategy influences how the company uses all of the following capitals EXCEPT: 9. Strategy has a particularly strong influence on determining the following, EXCEPT: 10. All of the following are implications through the emphasis on learning, EXCEPT: ******************************************************** ************* HRM 326 Week 2 Team Assignment Training Key Areas (2 Papers) For more classes visit www.snaptutorial.com This Tutorial contains 2 Different Papers Write a paper no less than 1,250-word paper in which you explain the importance of training in these areas: · Legally required training · Diversity · Employee professional growth, individually and within the organization
  • 24. Other things you need to consider/incorporate: · What the organization will gain in offering the training · How programs meet professional or personal employee needs. · You must clearly show how the programs answer the organization’s and employee motivational needs. Format your paper consistent with APA guidelines. ******************************************************** ************* HRM 326 Week 2 Team Assignment Training Key Areas For more classes visit www.snaptutorial.com Write a paper no less than 1,250-word paper in which you explain the importance of training in these areas: · Legally required training · Diversity · Employee professional growth, individually and within the organization Other things you need to consider/incorporate:
  • 25. · What the organization will gain in offering the training · How programs meet professional or personal employee needs. · You must clearly show how the programs answer the organization’s and employee motivational needs. Format your paper consistent with APA guidelines. ******************************************************** ************* HRM 326 Week 3 DQ 1 For more classes visit www.snaptutorial.com What is the difference between internal and external learning conditions? Which do you feel is more important for success? Why? HRM 326 Week 3 DQ 2 For more classes visit www.snaptutorial.com Why is it important to know the demographics of a training class before you train? Explain how this information would help your preparation.
  • 26. ******************************************************** ************* HRM 326 Week 3 DQ 3 For more classes visit www.snaptutorial.com What motivation do companies have to evaluate training programs? How would evaluation help the company reach its long term goals? What are the potential consequences of not evaluating training programs? What factors would you consider when choosing an evaluation design? What impact would those choices make? Be sure to give specific examples. ******************************************************** ************* HRM 326 Week 3 Individual Quiz For more classes visit www.snaptutorial.com Retrieve the Quiz for Week 3 posted in the Course Material forum of our OLS classroom. Complete the multiple choice quiz by highlighting the correct response. Post your completed quiz to the assignments link.
  • 27. 1. _____ refers to the collection of information – including what, when, how, and from whom – that will be used to determine the effectiveness of the training program. 2. _____ can be used as a "dress rehearsal" to show the program to managers, trainees, and customers. 3. Identify the third level outcome amongst the following Kirkpatrick's four-level framework for categorizing training outcomes. 4. Skill-based outcomes include acquisition or learning of skills and use of skills on the job. 5. Utility analysis is a cost-benefit analysis method that involves assessing the dollar value of training based on estimates of the difference in job performance between trained and untrained employees, and the number of individuals trained. 6. This relates to the learner's decision regarding what information to attend, how to remember, and how to solve problems 7. The process of withdrawing positive or negative reinforcers to eliminate a behavior is known as _____. 8. Pedagogy gives the instructor major responsibility for making decisions about learning content, method, and evaluation. 9. Learning strategies include rehearsal, organizing, and delegation.
  • 28. 10. Seating arrangements at the training site should be based on an understanding of the desired type of trainee interaction and trainee-trainer interaction. ******************************************************** ************* HRM 326 Week 3 Needs Assessment For more classes visit www.snaptutorial.com HRM 326 Week 3 Needs Assessment Using a company of your choosing, select one position or department within the company to conduct a raining needs analysis. Some of the items you might consider using in the process are the organization’s organizational chart, job descriptions, goals for both the department and employee, performance appraisals, and other relevant training data. If you include an organizational chart, job description, performance appraisals, and similar documents – use as Attachments and refer to them in your narrative. DO NOT embed in your paper. It makes for awkward formatting and a messy paper. Research and Write a minimum of a 5-page paper using APA format. You need to use 3rd person. Think of this a final document you would submit to the director of a department or the senior executives of the organization. Cite any sources according to APA formatting guidelines. Click on the Assignment Files tab to submit your assessment. Use the discussion area for the assignment to pose question and seek clarification for the assignment. Discussion areas you want to include in your paper are the following:
  • 29. 1. What is your training problem statement or objective? 2. What skills and knowledge are required to perform the work? 3. What are the measures of successful performance of the work? 4. Are people performing at the levels required? 5. Is there under-performance for specific groups of employees? 6. What are the causes of under-performance? 7. What training will help bridge the gap between the standards of performance needed and the actual performance? 8. Is there specific training that is needed in the training triad categories below? 9. Technical training 10. Business skills training 11. Human skills training 12. What is the expected return on the investment (ROI)? 13. Do you have a budget for the training development/course? 14. ********************************************************************* HRM 326 Week 3 Team Assignment Needs Analysis (4 Papers) (AT&T, TGI Friday’s Apple, Mitsubishi) For more classes visit www.snaptutorial.com This Tutorial contains 4 Papers (AT&T, TGI Friday’s Apple, Mitsubishi)
  • 30. Write a paper, in APA format of no less than 1500 words, using your chosen organization and identify a position (e.g. sales manager) or group of positions (e.g. customer service agents). Conduct a needs analysis that identifies the following: · Training objectives · Define a measuring system that identifies those objectives’ effectiveness. Other things you need to consider/incorporate: · The needs analysis must include an organizational analysis, a team analysis, and a task analysis · The evaluation system must include measurable results for the appropriate outcome—cognitive, skill-based, affective, or return on investment—necessary to meet identified needs. Needs vary from organization to organization, so teams must approach this portion with critical thinking skills. The evaluation criteria must be specific, measurable, time-bound, and include a plan regarding what method—survey, test, or performance evaluation—will gather data. ******************************************************** ************* HRM 326 Week 3 Team Assignment Needs Analysis (4 Papers) (AT&T, TGI Friday’s Apple, Mitsubishi) For more classes visit www.snaptutorial.com
  • 31. This Tutorial contains 4 Papers (AT&T, TGI Friday’s Apple, Mitsubishi) Write a paper, in APA format of no less than 1500 words, using your chosen organization and identify a position (e.g. sales manager) or group of positions (e.g. customer service agents). Conduct a needs analysis that identifies the following: · Training objectives · Define a measuring system that identifies those objectives’ effectiveness. Other things you need to consider/incorporate: · The needs analysis must include an organizational analysis, a team analysis, and a task analysis · The evaluation system must include measurable results for the appropriate outcome—cognitive, skill-based, affective, or return on investment—necessary to meet identified needs. Needs vary from organization to organization, so teams must approach this portion with critical thinking skills. The evaluation criteria must be specific, measurable, time-bound, and include a plan regarding what method—survey, test, or performance evaluation—will gather data. ******************************************************** ************* HRM 326 Week 3 Team Assignment Needs Analysis For more classes visit www.snaptutorial.com
  • 32. Write a paper, in APA format of no less than 1500 words, using your chosen organization and identify a position (e.g. sales manager) or group of positions (e.g. customer service agents). Conduct a needs analysis that identifies the following: · Training objectives · Define a measuring system that identifies those objectives’ effectiveness. Other things you need to consider/incorporate: · The needs analysis must include an organizational analysis, a team analysis, and a task analysis · The evaluation system must include measurable results for the appropriate outcome—cognitive, skill-based, affective, or return on investment—necessary to meet identified needs. Needs vary from organization to organization, so teams must approach this portion with critical thinking skills. The evaluation criteria must be specific, measurable, time-bound, and include a plan regarding what method—survey, test, or performance evaluation—will gather data. ******************************************************** ************* HRM 326 Week 4 Case Study For more classes visit www.snaptutorial.com
  • 33. HRM 326 Week 4 Case Study Chose one of the following cases from your textbook/readings for this week: 1) Case Analysis Training for Customer Service Specialists (Chapter 6) Case Questions: You are assigned the challenge of designing the training program for the temporary CSS employees, who must complete training before they become permanent CSS employees. 1. What are the training objectives for the CSS training program? Indicate how these objectives are tied to the KSA requirements. Assume that all trainees have college degrees but need KSAs in all other areas listed in the Qualifications section. 2. On the basis of the training objectives, provide a training agenda and indicate the time allocated and order of modules in your program. 3. For each module, describe the goals of the module and the training methods you will use to accomplish it. Provide your rationale. 4. How will you evaluate whether each person in your training program has mastered the knowledge and skill levels needed to perform as a CSS? Describe the types of questions you would ask of those supervising the CSS employees graduating from your program. 2) Case Science and Technologin, Inc. (Chapter 7) Case Question: Develop a business solution for STI that addresses all of the challenges they face. Indicate any assumptions you are making that are not directly addressed by the case. Review the case study and respond to the questions listed above. I encourage you to use outside research in support of your responses besides the information shared in the textbook/readings. For maximum points for the chapter assignment must meet the qualifications
  • 34. • Submit original response. Submit as an attachment. Word document in APA format • Provides supporting responses that include the implementation of in-text citations from outside research and textbook (in addition to research, learners can include support from professional experience as it relates to the topic(s)) • Response should be thoughtful and reflect a consideration of the discussion questions, communicate understanding of the terminology and concepts included in the chapter and/or course material. • Discussion analyzes various alternatives and consequences as well as an exploration of multiple solutions. • Include the discussion questions. • Appropriate grammar, spelling, sentence structure and punctuation. You can use first person writing. Be careful not to overuse however. Things to Avoid in the composition process • Avoid using too many: “I believe”, “I feel”, “In my opinion” • Avoid using contractions • Avoid stating “The article talks…” (FYI: The article never talks!) • Avoid citing incorrectly… (review APA citations and various resources located at the Center for Writing Excellence for help) • Avoid answering questions and starting sentences with “Yes….” Click on the Assignment Files tab to submit your case study. ******************************************************** ************* HRM 326 Week 4 DQ 1 For more classes visit www.snaptutorial.com
  • 35. How has technology changed training? What are the benefits technologies bring to a training department? What are the challenges? ******************************************************** ************* HRM 326 Week 4 DQ 2 For more classes visit www.snaptutorial.com How is a virtual classroom similar to a traditional classroom? How is it different? What is the benefit of combining web-based training with classroom training? Give an example. ******************************************************** ************* HRM 326 Week 4 DQ 3 For more classes visit www.snaptutorial.com
  • 36. When would on-the-job training be ineffective? What can you do to assure that is successful? ******************************************************** ************* HRM 326 Week 4 Individual Quiz For more classes visit www.snaptutorial.com Retrieve the Quiz for Week 4 posted in the Course Material forum of our OLS classroom. Complete the multiple choice quiz by highlighting the correct response. Post your completed quiz to the assignments link. 1. The following are all benefits of new technology that have been incorporated into training, EXCEPT: 2. This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer to trainees who are different locations. 3. Which one of the following is NOT an advantage of e- learning? 4. Online learning allows more employees to gain access to these types of programs in a quicker time period than if face-to-face instruction is used.
  • 37. 5. All of the following are the most frequently used training techniques EXCEPT: 6. In this variation of the lecture method, two or more speakers present information and ask question. 7. This is an attractive training method because compared to others; it needs less investment in time or money for materials, trainer's salary, or instructional design. 8. The major advantage of apprenticeship programs is that learners can _____ while they learn. 9. In case studies, trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differently. 10. Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviours ******************************************************** ************* HRM 326 Week 4 Team Assignment Delivery Methods (2 PPT) For more classes visit www.snaptutorial.com This Tutorial contains 2 Different PPTs
  • 38. Format a 5- to 10-slide PowerPoint® presentation using information from the Needs Analysis. Identify and discuss three (3) delivery methods. Your presentation must include the following: · A definition of each delivery method and how it would be applied for the project · Pros and cons of a different delivery method · A training agenda The presentation must include speaker’s notes for each slide, showing wh ******************************************************** ************* HRM 326 Week 4 Team Assignment Delivery Methods For more classes visit www.snaptutorial.com Format a 5- to 10-slide PowerPoint® presentation using information from the Needs Analysis. Identify and discuss three (3) delivery methods.
  • 39. Your presentation must include the following: · A definition of each delivery method and how it would be applied for the project · Pros and cons of a different delivery method · A training agenda The presentation must include speaker’s notes for each slide, showing what you would say if you were delivering a 15-minute presentation. ******************************************************** ************* HRM 326 Week 5 Individual Assignment The Student as an Employee (2 Papers) For more classes visit www.snaptutorial.com This Tutorial contains 2 Papers Working as a student is the equivalent of a part-time or full-time job. The job’s compensation is in the form of grades and feedback. As the supervisor of the student position, put the role as a student into the context of a job. Write a brief job description (around 350 words) of the major duties of the job of a student. Identify the knowledge, skills, and abilities (KSAs) required for successful performance of the job of a student. · What training courses should the manager make available to help improve the current performance of a typical student?
  • 40. · What developmental opportunities should the supervisor (mentor) suggest to the student (employee) to further enhance the student’s performance and prepare the student for possible promotion to a position as a graduate student? Summarize how the job description, KSAs, training, and development will enrich the job of the student and meet the mission requirements of a learning organization. The job description, KSAs, description of training and developmental activities should be between 1,050-1,400 words. Format the analysis in the APA format. Click the Assignment Files tab to submit your assignment. ******************************************************** ************* HRM 326 Week 5 Team Assignment Employee Development Plan For more classes visit www.snaptutorial.com Write an employee development plan based on the information learned in all weeks of this course. This plan will highlight/include the portions developed in previous weeks as follows: · Needs Analysis
  • 41. o Organizational analysis o Team analysis o Task analysis · Learning objectives outlining what material is covered · Appropriate delivery method o Examples might include but are not limited to classroom, video conference, conference call, Web-based, or podcasts. o Your plan must be focused on one delivery method but may include up to two. · Evaluation criteria o Measures and collection points o Timeframe Expected results quantifying success, failure, and the in-between ******************************************************** ************* HRM 326 Week 5 Team Assignment Employee/Professional Development Plan (3 Papers) (AT&T, TGI Friday’s, Mitsubishi) For more classes visit www.snaptutorial.com This Tutorial contains 4 Papers (AT&T, TGI Friday’s, Mitsubishi)
  • 42. Write a professional development plan for your chosen organization based on the information learned in all Weeks of this course. Share your presentation from Week 4 with the Learning Team after the due date for the individual assignment passes so the team may hear your pitch or reasons why or why not to use a particular delivery method. Incorporate the needs analysis, evaluation criteria, and one delivery method for the training program. The PDP must not exceed 2,450 words and must include the following: · Needs Analysis (modified based on feedback from Week 3) · Organizational Analysis (modified based on feedback from Week 3) · Team analysis (modified based on feedback from Week 3) · Task analysis (modified based on feedback from Week 3) · Learning objectives outlining what material is covered · Appropriate delivery method · Delivery methods might include but are not limited to classroom, video conference, conference call, Web-based, or podcasts. · The plan must be focused on one delivery method but may combine up to two methods. · Evaluation criteria · Measures and collection points · Timeframe · Expected results quantifying success, failure, and an in-between outcome ******************************************************** ************* HRM 326 Week 3 Individual Assignment Diversity Training Plan (2 Papers) For more classes visit
  • 43. www.snaptutorial.com This Tutorial contains 2 Papers You are an HR Manager in a company that has recently received complaints from employees about lack of inclusion. Develop a 1,050- to 1,400-word overview for a training program on diversity and inclusion for your organization’s first line supervisors. Include a plan for the types of exercises, roleplaying, or activities that will maintain participant interest and enhance the learning outcome in the body of the training plan. Utilize both “Social Learning Theory” and “Adult Learning Theory” in the course content for your training plan. · Provide rationale for the activities and how they relate to the two learning theories. · Explain how each theory is used in each exercise, role play, or activity. Discuss how this diversity training can modify employee morale, improve workforce inclusion, and lead to more managerial success. Click the Assignment Files tab to submit your assignment. *********************************************************************