1. Career objectives
I am a person with a positive and can- do- attitude seeking a career In Hospitality. I am passionate about serving
people and love meeting different people. I put high target. I’m also a self-quick learner, willing to work under
pressure independently in any kinds of challenges.
professional experience
SKYCITY CASINO DARWIN | AUSTRALIA
F&B Attendant | Dec 2015 to till present.
Setting up the buffet for Breakfast, Lunch & Dinner.
Mis-en-place for Room Service, take room service order & deliver the order.
Take food & drinks orders.
Clear and set up tables.
Handle guest’s inquiry and feedback.
Bartending- prepares alcoholic & non-alcoholic beverages, prepare barista coffees.
Maintain cleanliness of the dining area as well as back of the house.
BLUE MOUNTAINS INTERNATIONAL HOTEL MANAGEMENT
SCHOOL | AUSTRALIA
Front Office Guest Service Agent | Oct 2015 – Dec 2015
Welcome & bid farewell guests while checking in and out.
Assure front desk is manned and maintained at all time.
Review arrivals and departures.
Liaison with house-keeping for check outs, sleep outs and vacancies.
Provide information to guests about hotel services and offers
Respond and takes necessary action on guest complaints and problems.
Receives and acknowledge reservations and cancellations
dang hoang trung (sam)
Gender : Male
DOB : 29th
Nov 1995
Status : Single 91liverpool Street, Sydney
2. Concierge | Customer service | Customer complaint handling.
HYDRO MAJESTIC HOTEL | MEDLOW BATH | AUSTRALIA
F&B Attendant | Sep 2015 – Dec 2015
Conferences and Events.
Banquet Service
Wedding Service
Dang Hoang Trung| 0450 572 911
BLUE MOUNTAIN INTERNATIONAL HOTEL MANAGEMENT
SCHOOL | AUSTRALIA
Housekeeping Attendant | Jul 2015 – Oct 2015
Clean rooms and bathrooms with prescribed equipment to the required standard. Minimizing loss & misuse of
equipments through proper restaurant supervision & staff training.
Replace and supply toiletries on regular basis. Assigned tasks & oversea the direction of employees to ensure
compliance with food safety procedures & quality control guidelines.
Report repairs where necessary.
Collect food trays from rooms & returns to the kitchen.
Clean spills in rooms and other parts of the hotel.
Dispose-off trash in an environment friendly manner.
VINPEARL RESORT PHU QUOC | VIET NAM
F&B Attendant | Dec 2014 – March 2015
Setting up the buffet.
Take and serve A-La-Carte orders.
Assist banquet team.
Assist in bar.
3. VINPEARL RESORT NHA TRANG | VIET NAM
F&B Attendant | Feb 2014 – Mar 2014
Setting up the buffet.
Worked in a fast-pace environment.
CHAMBER’S FINE DINING RESTAURANT
F&B Attendant | Jul 2014 – Sep 2014
Setting up the restaurant.
Greeting & seating customers. Set up banquet hall according to requirement.
Order taking, upselling & cross-selling.
Present bill and collect payment from the guests.
Conference & function service as well as bar.
Dang Hoang Trung| 0450 572 911
ACHIEVEMENT
Certificate of Achievement
4. Member of the Blue Mountains International Hotel Management.
School Industry Practicum 100% club | July 2014
First place in high school basketball tournament.
Qualifications & training
Bachelor of Business in International Hotel & Resort Management
April 2014 - till present.
Responsible Service of Alcohol (RSA)
June 2014
Asia Pacific College Secondary & High School.
August 2006 – May 2007
Languages
VietNamese Mother tongue.
English Conversational.
computer skills
Microsoft office (Words, Excel, Power Point, Access) | Internet | E-mail
personal attributes
5. Fast learner | Efficient | Self-motivated | Gel easily with any team member | Helpful | Positive mindset | Always keep desire
to learn new things and love to accept new challenges.
Dang Hoang Trung| 0450 572 911
referees
Mr. Dang Thanh Thuy | Vice Director
Vinpearl Nha Trang Co. Ltd | Viet Nam
Tel: + 8490 3516 688
Email: v.thuydt@vinpearl.com
Mr. Toby Glover | Senior F&B Instructor & Outlet Manager
Blue Mountains International Hotel Management School | Australia
Tel: + 612 247 801 683
Email: toby.glover@bluemountains.edu.au
6. Mr. Nathan Trent | Front Office Instructor
Blue Mountains International Hotel Management School | Australia
Tel: +612 478 016 00
Email: nathan.trent@bluemountains.edu.au
Ms. Lolita Malig | Restaurant Assistant Manager
Skycity Casino, Darwin | Australia
Tel: + 61411 393 361
Email: lolita.malig@skycitydarwin.com.au
Mr. Yogen Shrestha | F&B Team Leader
Skycity Casino, Darwin | Australia
Tel: + 61401 908 854
Email: yogentri@hotmail.sg
7. Mr. Nathan Trent | Front Office Instructor
Blue Mountains International Hotel Management School | Australia
Tel: +612 478 016 00
Email: nathan.trent@bluemountains.edu.au
Ms. Lolita Malig | Restaurant Assistant Manager
Skycity Casino, Darwin | Australia
Tel: + 61411 393 361
Email: lolita.malig@skycitydarwin.com.au
Mr. Yogen Shrestha | F&B Team Leader
Skycity Casino, Darwin | Australia
Tel: + 61401 908 854
Email: yogentri@hotmail.sg