1. Jobsite CV for sai pavan 19-Jan-2017 08:13
Employment Market: Information Technology
Employment Type: Permanent
Notice Period: 4 weeks
Salary/Rate:
Preferred Role: VMware Esclation Engineer
Current Skill Set: VMware , Windows
Preferred Location(s): Bangalore
Position Sought: Where Planning, Implementation, Administration and
troubleshooting are involved with many platforms of OS likeCurrent Work Permits: India
Tel (Home): +91 7829961029
Tel (Work): +91 7829961029
Tel (Mobile): +91 7829961029
Email Address: saipavan63@gmail.com
Date of Birth: 20/07/1993
Street: NO:50,1st floor,IMPALA LINK,SHESHADRIPURAM ,OPPISITE
TO SHESHADRIPURAM LAW COLLEGE,bangaloreCity: Bangalore
Postcode: 560020
Education: Pass Bachelors
Graduation Year: 2014
Driving Licence: YES

2. Areas of Expertise Profile Summary
• VMware certified professional with over 2.6 years of experience in the
entire gamut of System Administration
• Comprehensive experience in installing, configuring, operating & maintaining
hardware & software systems and related infrastructures; gained proficiency in
Storage, Tape Library Systems, VMware and X-Series Platform
• Expertise in addressing queries of clients regarding information
system/software and extending support to rectify the same while ensuring on
quality & service delivery norms; proficient in assessing & mapping client’s
requirement, translating them into techno functional specifications and
designing customized solutions for the same
• Gained international exposure by imparting support to US clients; interacting
with international clients (US and UK) working on EMEA ,APJ and US shift
• Resourceful in SAN Configuration and various other features for cloud
computing
• Expertise in designing, provisioning, implementing system software;
validating new product designs; supporting Quality Assurance and
optimizing Input/ Output performance
• Analytical and quality-oriented professional with an eye for detail; possess
skills in working at cross-cultural environment
IT Skills
• Vmware vSphere products 5.5 / 6.0
• Quality Management
• Microsoft Windows 2008, Microsoft
Windows 2012 & Linux.
• Report Generation, Asset Management.
• Customer Relationship Management & End
Satisfaction Drive.
Career Timeline
Personal Details
Date of Birth: 20th Jul 1992
Languages Known: Telugu , English, Hindi ,Kannada ,Tamil and Malyalam.
Current Address: Door No. -58, Hill Side Meadows, M S Palya, Vidhyaranyapura post, Bengaluru – 560097,
N.SAI PAVAN
MID LEVEL PROFESSIONAL
Technical Support / System Administration
Versatile, high-energy technocrat with the distinction of executing prestigious Information
Technology projects of large magnitude within strict time schedules
Location Preference: US / Netherland / Germany / Australia/GCC/India
IT Project Management
IT System Administration
Installation, Configuration & Upgradation
Virtualization
Security Systems Management
Training & Development
Team Management
Team Player
IBM India Pvt. Ltd.
System
Administrator
Bengaluru
Jan 2015 –Nov 2015
2016
Jan 2016 -Date
VMware as Sr.
Technical Support
Executive, Bengaluru

3. Karnataka.
Permanent Address: Door No : 28-4-327, Vijaya nagar colony, Anantapur –515001, Andhra Pradesh.
Passport No.: Z2856593
Driving License: India
Marital Status: Single
No. of Dependents: 1
Nationality: Indian.
Organizational Experience
Jan’16 -Present Concentrix Technologies, Bengaluru (Working for Client: VMware)
Key Result Areas:
• Working on the product range of vSphere like 5.1, 5.5 & 6.0.
• Perfuming as second line escalation engineer; imparting resolution to client related issues in the technical front.
• Proving in-depth log analysis on any failure and error in VMware vSphere product.
• Provided consultation on virtual environment for customers of VMware.
• In depth troubleshooting in storage and networking issues in VMware.
• Troubleshooting done on HA – High availability & DRS (Distributive Resource Scheduler).
• Proving in-depth log analysis on any failure and error in VMware vSphere product
• Providing in-depth RCA(Root cause analysis) on critical issues Like PSOD(Purple screen of Death).
• Troubleshooting issues related to upgrades of vCenter and ESXi.
• Troubleshooting issues related to snapshots and backup.
• Configuring and troubleshooting issues related to HA, vMotion, SvMotion and vSphere update manager.
• Configuring and troubleshooting of iSCSI connection for storage in vCenter.
• P to V and V to V migration of virtual machines.
• Engaging in the management of preventive maintenance to adjust, maintain, and improve network performance
and investigate security issues & root causes of product failures.
• Working in compliance with industry best practices to integrate new hardware, software, and network; evaluating
network and providing technical inputs on system enhancements and improvement to senior management.
• Performing maintenance, backups and system upgrades including service packs, patches, hot fixes and security
configuration issues raised by clients.
• Working as per the SLA for critical customers and closing the cases within deadline.
Accomplishments:
• VCP 5.5 Certified Professional in 2016.
• Received appreciation:
For performance improvement and random on going issue.
For VMware related consultation and upgrade path procedures.
• Till date received 17 appreciations and gained maximum CSAT’s.
Jan’15 – Nov’15 IBM India Pvt. Ltd., Bangalore System Support Administrator
Key Result Areas:
• Installation of ESX Servers, vSphere Client and Vcenter Server
• Create the datastore for storing VMs and data
• Deploy Virtual Machines and use Clones, Snapshots, templates
• Health Check for VMs and ESX host
• Present / Assign LUN to esxi host (Actually a storage admin task)
• A lot of roles are there like configure HA, use DRS, Backups, vMotion, P2v V2V conversion

4. • Understood reported problems and provided customer remote support for present state; ensured availability of
engineer for site visit or being self at customer place for issue resolutions
• Implemented action plans with respect to checking for hot fixes related to hardware or software
• Monitored critical accounts and educating them for timely new updates coming up
• Drove SAT process on calls that are attended and keeping the records of the same
• Spearheaded data management of many projects & health checkups of machines for critical customers
• Managed project implementations and ensured compliance of customer's and towards self-organization
• supervised marking up of project SOW and creating action plans for end implementation; reviewed overall calls
attended & SAT results & UPR for closure
Accomplishments:
• Received appreciation:
• Got Certificate of appreciation for best performance in managing daily activities.
• Got Appreciation for maintaining good scores throughout the Production
• Managed the migration of physical servers to VMWare platform which led to cost reduction and ease of
Education
Examination Board/Branch Institution/University Year CGPA/Percentage
B.E E.C.E JNNIE 2010-2014 7.06
Intermediate PUC Board Sri Chaitanya Jr college 2008-2010 72%
High School SSC Board Crescent English school 2007-2008 80%
Special Capabilities :
• Proactively working as a member of a team.
• Active questioning & listening skills.
• Maintaining individual performance targets.
• Ability to work under pressure.
• Excellent problem resolution skills.
• Work well as a member of a team & in isolation.
• Open to different ideas, working practices and cultures
• Done Internship in IIHT as assistant VMware system administrator (June 2014 – October 2014)
Hobbies :
• INDOOR - Chess and listening songs
• OUTDOOR – Cricket, Badminton.
Industrial Trainings
• Implementation, Administration and troubleshooting are involved with many platforms of OS like Microsoft
Windows 2008, Microsoft Windows 2012 & Linux.
• VMware vSphere: Install, Configure, Manage [V5.1]
• VMware vSphere: Install, Configure, Manage [V5.5]
• VMware vSphere: Install, Configure, Manage [V6.0]

5. • Soft Skills and Delivery
Declaration: I hereby declare that the above written particulars are true to the best of my knowledge.
Place: Bangalore
Date

6. • Soft Skills and Delivery
Declaration: I hereby declare that the above written particulars are true to the best of my knowledge.
Place: Bangalore
Date