1. SCSR3104 – APPLICATION DEVELOPMENT
PROJECT CONSULTATION 1
JJ SPEEDY CAR WASH APPLICATION
GROUP MEMBERS:
LECTURER : MISS MARINA MD ARSHAD
NAME MATRICS NO
DESMOND A/L JOHN B17CS3003
NEEVASHINI A/P
KUPPUSAMY
B17CS3020
SANGITHA A/P ALAGENDRA B17CS3028
SAAMUEL JEEVARAAJ B17CS3026
2. INTRODUCTION
The car wash industry has been experiencing growth.
Besides, 69% of increase in owners using these
facilities for past 15 years, 8 million vehicles are
washed daily where 90% are owned by small business
owners. In addition, customers desire for a good
service and looks for a cheaper. Therefore,
professional car washes with environmental awareness
and safety.
3. PROBLEM BACKGROUND
• Time taken for customers to get their cars wash is
quite long
• Time allocation for each individual seems to get
more hectic.
• Customers always get confused as to choosing
the packages
• Sudden arrival of crowded customers
4. SHOP OWNER
• NAME : AH MENG
• AGE : 38 YRS OLD
• ORIGIN : YONG PENG
• COMPANY : JJ SPEEDY CAR WASH
• ESTABLISHED : JANUARY 2019
6. PROBLEMS & SOLUTION
• DESMOND –
PROBLEM : Customer impatient
SOLUTION : Time slot
• NEEVASHINI –
PROBLEM : Choosing packages
SOLUTION : Types, price and
promotion
Main problem : Waiting time
• SANGITHA –
PROBLEM : Customer busy
SOLUTION : Home to home
delivery
• SAAMUEL –
PROBLEM : Customer fussy
SOLUTION : Book preferred staff