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CONCEPT OF HUMAN
RESOURCE
MANAGEMENT
Presented By:
RUPESH
NYAUPANE
WHAT IS HUMAN RESOURCE?
īƒ˜Human resources are people who are ready, willing and have ability to
contribute to organizational objective.
īƒ˜Human resource include all people who do the work of a company at various
jobs..
īƒ˜Human resources refers to the individuals within the firm.
īƒ˜It was traditionally called labor, one of three factors of production.
īƒ˜Labor – Human Resource – Human Capital
HUMAN RESOURCE MANAGEMENT
īƒ˜Human Resource Management (HRM) is responsible for the
people dimension of an organization.
īƒ˜It is concerned with the management of human energy and
competencies.
īƒ˜Human Resource Management is based in the efficient
utilization of employees in achieving two main goals:
īƒ˜ to effectively make use of the talents and abilities of
employees to achieve the operational objectives
īƒ˜ to ensure that the individual employee is satisfied with both
the working environment and the compensation and
benefits that he or she receives
DEFINITIONS
īƒ˜ Human resource management is a process concerned with
management of human energies and competencies for achieving
organizational objectives through acquisition, development,
utilization and maintenance
īƒ˜ To be competitive, organizations in the 21st
century will need to
invest heavily in their human resources. – Charles R. Greer
īƒ˜ Human Resource Management is the organizational function that
deals with issues related to people such as compensation, hiring,
performance management, organization development, safety,
wellness, benefits, employee motivation, communication,
administration, and training.
NATURE OF HRM
īƒ˜Human Focus:
īƒ˜ Focuses on people possessing energy and Competencies.
īƒ˜ Develops and utilizes Human potential
īƒ˜Management Function
īƒ˜ Concerned with Management function of staffing necessary for
functional area like marketing, production and finance
īƒ˜Pervasive Function
īƒ˜ Concerned with all level of Management ( Top, middle and lower)
īƒ˜Continuous Commitment
īƒ˜ Not a one time activity
īƒ˜Dynamic
īƒ˜ Adapts to the changing environment
īƒ˜System
īƒ˜ System consisting of Acquisition, Development, Utilization and
Maintenance functions
īƒ˜Mutuality Oriented: Mutuality between employers and employees
OBJECTIVE OF HRM
īƒ˜Goal Achievement
īƒ˜ Personal goals, HRM goals, Organizational goals and societal
goals
īƒ˜Goal Harmonization: Individual goals with Organizational goals
īƒ˜Productivity Improvement
īƒ˜Structure Maintenance
īƒ˜Efficiency Improvement
īƒ˜Change Management
īƒ˜Quality of Work life
FUNCTION OF HRM
īƒ˜Function help organization to achieve objective of HRM
īƒ˜The major functions or components of HRM are
īƒ˜ Acquisition Function: It ensures right number of employees at
the right place at the right time.
īƒ˜ Activities: HR Planning, Job Analysis, Recruitment,
Selection, Socialization
īƒ˜ Development Function: It ensures the employee have proper
competencies to handle jobs
īƒ˜ Activities: Analyzing development needs, Employee
training, Management development, Career development
CONDT.
ī‚­Utilization Function: It ensures willingness of
employees for increasing productivity
ī‚­Activities: Motivation, Performance appraisal,
Compensation management
ī‚­Maintenance Function: It is concerned with retention of
competent employees in the organization. Activities in
HRM concerned with maintaining employees
commitment and loyalty to the organization
ī‚­Consists of Employee discipline, Labor relations,
Employee welfare.
HRM EVOLVED FROM PERSONNEL MGMT.
Dimension Personnel Management HRM
Focus People as an input in the
production process
People as strategic resource in
the organization
Scope Concern of personnel
department
Concern of all levels of
managers
Function Routine Strategic
Means Emphasis on rules,
regulations, procedures,
practices
`Emphasis on human energy
and competencies
Ends Employee satisfaction Achieving organizational goals
through employee satisfaction
Interest Organization interest is
uppermost
Harmony in interest of
organization and individual
Outcome Satisfied personnel
Increased production
Committed human resources
Increased productivity
HRM is not Personnel Management. Major differences are:
Source: Dynamics of Human Resource Management , Dr. Govind Ram Agrawal, 2008
HRM SYSTEM
īļHRM operates as a system consisting of subsystems
which are integrated to each other to achieve a common
goal.
īļHRM system consists of input process, output and
feedback and operates within internal and external
environment.
INPUTS
īƒ˜Inputs are the components that should be taken into
consideration. They are:
īƒ˜Organizational Plan: Basis for Human Resource
Planning, Organization goal help determine HR
requirement.
īƒ˜HR Plan: HR Plan ensures the organization have right
people and its number in right time.
īƒ˜HR Inventory: Stock of Human Resource that
organization have.
īƒ˜Job Analysis: Determining the tasks that make up a job
and skills, abilities required to accomplish the job
īƒ˜Labor Market: Source of External supply of HR
PROCESS
1. Acquisition
2. Development
3. Utilization
4. Maintenance
OUTPUT
Broadly two types of Outputs
īƒ˜Organization related Outputs
īƒ˜Goal Achievement, Quality of work life, Productivity,
Profits, Readiness for change
īƒ˜Employee related Outputs
īƒ˜Commitment, Competence, Congruence
FEEDBACK AND ENVIRONMENT
Feedback: Based on output effectiveness, provides
information to redesign HR inputs and processing and
also helps to take corrective actions.
Environment: Environment can be of two types
ī‚­Internal Environment: They can be organizational
goals, policies, structure, reward system, organization
culture
ī‚­External Environment: They are PEST
ī‚­Political, Economical, Socio cultural and
Technological
WHY HRM IS IMPORTANT TO ALL
MANAGERS
īƒ˜Hire the wrong person for the job
īƒ˜Experience high turnover
īƒ˜Have your people not doing theirs best
īƒ˜Have your company taken to court because of discriminatory
action
īƒ˜Have your company cited under federal occupational safety
laws for unsafe practices
īƒ˜Have some employees think their salaries are unfair and
inequitable compared to other organization
īƒ˜Allow a lack of training to undermine your department’s
effectiveness
īƒ˜Commit any unfair labor practices
Source: Dessler, 2006
IMPORTANCE OF HR
īƒ˜Getting Results
īƒ˜Mistake Avoidance
īƒ˜Environmental Adaptation
īƒ˜Improved QWL
īƒ˜Commitment
īƒ˜System Maintenance
ENVIRONMENT OF HRM IN NEPAL
īƒ˜HRM system is open to environmental factors
which influence HRM decisions and activities.
īƒ˜They are rapidly changing and they influence
the ability of organization to achieve goal.
īƒ˜Before formulating HRM goals and strategy,
managers should scan the environmental factors
which are complex and critical.
EXTERNAL ENVIRONMENTAL
FACTORS IN NEPAL
Political and Legal : They are the country’s law and
political condition. Managers should consider following
factors
ī‚­Political System
ī‚­Political intervention and Politics-Business Interlink
ī‚­Labor Laws affecting the interests of employees,
Business laws
ī‚­Policies regarding equal employment opportunities,
quotas in employment for women, disadvantaged and
indigenous people
ECONOMIC FACTORS
ī‚—Economic factors that affects HRM are
ī‚—Globalization: Tendency of firms to extend theirs
sales, ownership and manufacturing to new markets
abroad. Globalization means more competition which
means lower cost. Thus, we should make employees
more productive.
ī‚—Demographics: Concerned with population and
distribution. They affect the size, composition and
location of work force.
ī‚—Economic Condition: Level of income, the stage of
business cycle, level of inflation, fiscal policy of
government.
SOCIAL CULTURAL FACTORS
ī‚—Social Forces
ī‚—Social Norms: They affect attitudes and expectation
towards organization.
ī‚—Lifestyle: Pattern of living reflected in activities,
interests and opinions.
ī‚—Change in life style have resulted in shorter work
weeks, flexible working hours, paid holidays
ī‚—Cultural Forces: It is knowledge about customs,
traditions, vales, religion, language and work of art and
architecture.
ī‚—It has been handed over by generation to generation
TECHNOLOGICAL FORCES
īƒ˜It consists of skills, methods, systems and
equipment.
īƒ˜The scale and pace of technological
advancement determine all the four aspect of
HRM
īƒ˜It determines the job requirements concerning
the elimination of old job, creating the new jobs
and increasing the professionalism in existing
job.
INTERNATIONAL PERSPECTIVE OF
HRM
ī‚—Due to Globalization HR managers have found challenges in
acquiring, developing, motivating and maintaining human
resources.
ī‚—It is difficult because human resources come form different
backgrounds
ī‚—Challenges in managing HR internationally are
ī‚—Diverse Workforce: Consists of home country and host country
and third country employees
ī‚—Cultural Diversity
ī‚—Changing Environment
ī‚—New HRM Skills: International HRM managers needs new
skills to handle conflicts and industrial relations
ī‚—Social Responsibility: Should be socially responsible in host
country
ETHICAL ISSUES IN HRM
īƒ˜Obeying the law is mandatory, but acting ethically goes
beyond mere compliance with the law.
īƒ˜It is personal belief regarding right and wrong or good
and bad.
īƒ˜HR ethics refers to the standards of behavior that guide
HR managers to conduct work.
īƒ˜They are shaped by ethical standards of HR managers,
action of peers and top Management, Organizational
culture, organizational environment and societal forces
ETHICAL ISSUES
ī‚—Social Responsibility: Do what is good to society
ī‚—Employee treatment: Transparency should be
maintained in HR matters, treat all the employees fairly
ī‚— Employee Behavior: Should treat organization
ethically by avoiding conflict, dishonesty and secrecy
leakage
ī‚—Stakeholder treatment : Stakeholders can be customers,
competitors, suppliers, labor unions. Organization and
employees should treat them ethically.
ī‚—Ethics Training
ī‚—Two way communication: HRM should facilitate two
way communication as it helps employees express their
feeling about ethical matters
STRATEGIC HUMAN RESOURCE
MANAGEMENT
Strategic Human Resource Management
ī‚­HR strategies refers to the specific human resource
course of action the company pursues to achieve its aim
ī‚­Formulating and executing HR systems—HR policies
and activities—that produce the employee competencies
and behaviors the company needs to achieve its strategic
aims.
THANK YOU

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Human resource management

  • 2. WHAT IS HUMAN RESOURCE? īƒ˜Human resources are people who are ready, willing and have ability to contribute to organizational objective. īƒ˜Human resource include all people who do the work of a company at various jobs.. īƒ˜Human resources refers to the individuals within the firm. īƒ˜It was traditionally called labor, one of three factors of production. īƒ˜Labor – Human Resource – Human Capital
  • 3. HUMAN RESOURCE MANAGEMENT īƒ˜Human Resource Management (HRM) is responsible for the people dimension of an organization. īƒ˜It is concerned with the management of human energy and competencies. īƒ˜Human Resource Management is based in the efficient utilization of employees in achieving two main goals: īƒ˜ to effectively make use of the talents and abilities of employees to achieve the operational objectives īƒ˜ to ensure that the individual employee is satisfied with both the working environment and the compensation and benefits that he or she receives
  • 4. DEFINITIONS īƒ˜ Human resource management is a process concerned with management of human energies and competencies for achieving organizational objectives through acquisition, development, utilization and maintenance īƒ˜ To be competitive, organizations in the 21st century will need to invest heavily in their human resources. – Charles R. Greer īƒ˜ Human Resource Management is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training.
  • 5. NATURE OF HRM īƒ˜Human Focus: īƒ˜ Focuses on people possessing energy and Competencies. īƒ˜ Develops and utilizes Human potential īƒ˜Management Function īƒ˜ Concerned with Management function of staffing necessary for functional area like marketing, production and finance īƒ˜Pervasive Function īƒ˜ Concerned with all level of Management ( Top, middle and lower) īƒ˜Continuous Commitment īƒ˜ Not a one time activity īƒ˜Dynamic īƒ˜ Adapts to the changing environment īƒ˜System īƒ˜ System consisting of Acquisition, Development, Utilization and Maintenance functions īƒ˜Mutuality Oriented: Mutuality between employers and employees
  • 6. OBJECTIVE OF HRM īƒ˜Goal Achievement īƒ˜ Personal goals, HRM goals, Organizational goals and societal goals īƒ˜Goal Harmonization: Individual goals with Organizational goals īƒ˜Productivity Improvement īƒ˜Structure Maintenance īƒ˜Efficiency Improvement īƒ˜Change Management īƒ˜Quality of Work life
  • 7. FUNCTION OF HRM īƒ˜Function help organization to achieve objective of HRM īƒ˜The major functions or components of HRM are īƒ˜ Acquisition Function: It ensures right number of employees at the right place at the right time. īƒ˜ Activities: HR Planning, Job Analysis, Recruitment, Selection, Socialization īƒ˜ Development Function: It ensures the employee have proper competencies to handle jobs īƒ˜ Activities: Analyzing development needs, Employee training, Management development, Career development
  • 8. CONDT. ī‚­Utilization Function: It ensures willingness of employees for increasing productivity ī‚­Activities: Motivation, Performance appraisal, Compensation management ī‚­Maintenance Function: It is concerned with retention of competent employees in the organization. Activities in HRM concerned with maintaining employees commitment and loyalty to the organization ī‚­Consists of Employee discipline, Labor relations, Employee welfare.
  • 9. HRM EVOLVED FROM PERSONNEL MGMT. Dimension Personnel Management HRM Focus People as an input in the production process People as strategic resource in the organization Scope Concern of personnel department Concern of all levels of managers Function Routine Strategic Means Emphasis on rules, regulations, procedures, practices `Emphasis on human energy and competencies Ends Employee satisfaction Achieving organizational goals through employee satisfaction Interest Organization interest is uppermost Harmony in interest of organization and individual Outcome Satisfied personnel Increased production Committed human resources Increased productivity HRM is not Personnel Management. Major differences are: Source: Dynamics of Human Resource Management , Dr. Govind Ram Agrawal, 2008
  • 10. HRM SYSTEM īļHRM operates as a system consisting of subsystems which are integrated to each other to achieve a common goal. īļHRM system consists of input process, output and feedback and operates within internal and external environment.
  • 11. INPUTS īƒ˜Inputs are the components that should be taken into consideration. They are: īƒ˜Organizational Plan: Basis for Human Resource Planning, Organization goal help determine HR requirement. īƒ˜HR Plan: HR Plan ensures the organization have right people and its number in right time. īƒ˜HR Inventory: Stock of Human Resource that organization have. īƒ˜Job Analysis: Determining the tasks that make up a job and skills, abilities required to accomplish the job īƒ˜Labor Market: Source of External supply of HR
  • 12. PROCESS 1. Acquisition 2. Development 3. Utilization 4. Maintenance
  • 13. OUTPUT Broadly two types of Outputs īƒ˜Organization related Outputs īƒ˜Goal Achievement, Quality of work life, Productivity, Profits, Readiness for change īƒ˜Employee related Outputs īƒ˜Commitment, Competence, Congruence
  • 14. FEEDBACK AND ENVIRONMENT Feedback: Based on output effectiveness, provides information to redesign HR inputs and processing and also helps to take corrective actions. Environment: Environment can be of two types ī‚­Internal Environment: They can be organizational goals, policies, structure, reward system, organization culture ī‚­External Environment: They are PEST ī‚­Political, Economical, Socio cultural and Technological
  • 15. WHY HRM IS IMPORTANT TO ALL MANAGERS īƒ˜Hire the wrong person for the job īƒ˜Experience high turnover īƒ˜Have your people not doing theirs best īƒ˜Have your company taken to court because of discriminatory action īƒ˜Have your company cited under federal occupational safety laws for unsafe practices īƒ˜Have some employees think their salaries are unfair and inequitable compared to other organization īƒ˜Allow a lack of training to undermine your department’s effectiveness īƒ˜Commit any unfair labor practices Source: Dessler, 2006
  • 16. IMPORTANCE OF HR īƒ˜Getting Results īƒ˜Mistake Avoidance īƒ˜Environmental Adaptation īƒ˜Improved QWL īƒ˜Commitment īƒ˜System Maintenance
  • 17. ENVIRONMENT OF HRM IN NEPAL īƒ˜HRM system is open to environmental factors which influence HRM decisions and activities. īƒ˜They are rapidly changing and they influence the ability of organization to achieve goal. īƒ˜Before formulating HRM goals and strategy, managers should scan the environmental factors which are complex and critical.
  • 18. EXTERNAL ENVIRONMENTAL FACTORS IN NEPAL Political and Legal : They are the country’s law and political condition. Managers should consider following factors ī‚­Political System ī‚­Political intervention and Politics-Business Interlink ī‚­Labor Laws affecting the interests of employees, Business laws ī‚­Policies regarding equal employment opportunities, quotas in employment for women, disadvantaged and indigenous people
  • 19. ECONOMIC FACTORS ī‚—Economic factors that affects HRM are ī‚—Globalization: Tendency of firms to extend theirs sales, ownership and manufacturing to new markets abroad. Globalization means more competition which means lower cost. Thus, we should make employees more productive. ī‚—Demographics: Concerned with population and distribution. They affect the size, composition and location of work force. ī‚—Economic Condition: Level of income, the stage of business cycle, level of inflation, fiscal policy of government.
  • 20. SOCIAL CULTURAL FACTORS ī‚—Social Forces ī‚—Social Norms: They affect attitudes and expectation towards organization. ī‚—Lifestyle: Pattern of living reflected in activities, interests and opinions. ī‚—Change in life style have resulted in shorter work weeks, flexible working hours, paid holidays ī‚—Cultural Forces: It is knowledge about customs, traditions, vales, religion, language and work of art and architecture. ī‚—It has been handed over by generation to generation
  • 21. TECHNOLOGICAL FORCES īƒ˜It consists of skills, methods, systems and equipment. īƒ˜The scale and pace of technological advancement determine all the four aspect of HRM īƒ˜It determines the job requirements concerning the elimination of old job, creating the new jobs and increasing the professionalism in existing job.
  • 22. INTERNATIONAL PERSPECTIVE OF HRM ī‚—Due to Globalization HR managers have found challenges in acquiring, developing, motivating and maintaining human resources. ī‚—It is difficult because human resources come form different backgrounds ī‚—Challenges in managing HR internationally are ī‚—Diverse Workforce: Consists of home country and host country and third country employees ī‚—Cultural Diversity ī‚—Changing Environment ī‚—New HRM Skills: International HRM managers needs new skills to handle conflicts and industrial relations ī‚—Social Responsibility: Should be socially responsible in host country
  • 23. ETHICAL ISSUES IN HRM īƒ˜Obeying the law is mandatory, but acting ethically goes beyond mere compliance with the law. īƒ˜It is personal belief regarding right and wrong or good and bad. īƒ˜HR ethics refers to the standards of behavior that guide HR managers to conduct work. īƒ˜They are shaped by ethical standards of HR managers, action of peers and top Management, Organizational culture, organizational environment and societal forces
  • 24. ETHICAL ISSUES ī‚—Social Responsibility: Do what is good to society ī‚—Employee treatment: Transparency should be maintained in HR matters, treat all the employees fairly ī‚— Employee Behavior: Should treat organization ethically by avoiding conflict, dishonesty and secrecy leakage ī‚—Stakeholder treatment : Stakeholders can be customers, competitors, suppliers, labor unions. Organization and employees should treat them ethically. ī‚—Ethics Training ī‚—Two way communication: HRM should facilitate two way communication as it helps employees express their feeling about ethical matters
  • 25. STRATEGIC HUMAN RESOURCE MANAGEMENT Strategic Human Resource Management ī‚­HR strategies refers to the specific human resource course of action the company pursues to achieve its aim ī‚­Formulating and executing HR systems—HR policies and activities—that produce the employee competencies and behaviors the company needs to achieve its strategic aims.