SS112 Interpersonal Cross Cultural Communication: 15 Week 13

1. SS112 Interpersonal
Cross Cultural
Communication
Week Thirteen

2. Congratulations
• You have completed
Part II and III in your
textbook.
• You are almost at the
end of the course
• So let’s review!!!

3. Part 2-Components of Intercultural
Communication
• Chapters 5-9 focus on factors that affect intercultural
behavior such as perception, motivation, behavioral
guides (values, beliefs, and attitudes), cultural
antipathy, cultural foundations, and relationships.
• In this part, students learn about human tendencies
in perceiving and making attributions about people
from different cultures that they meet at home and
abroad.
• Cultural variations in cognitive styles and thought
patterns receive attention.

4. After studying chapter 5, you should be able
to:
• Define perception.
• Explain the process of perception.
• Understand why the same people will explain the
same event differently.’
• Define motivation.
• Describe the Eastern and Western ways of being
motivated.

5. After studying chapter 6, you should be able
to:
• Define values and recognize how they guide our
communicative behavior.
• Note the differences in values from culture to culture.
• Define beliefs and recognize their purpose.
• Explain the role of worldview in life.
• Describe attitudes, their formation and qualities.

6. After studying chapter 7, you should be able
to:
• Understand cultural antipathy.
• Define ethnocentrism, describe its function and
understand its causes.
• Define stereotyping, know how people distort reality,
and know how stereotypes are transmitted.
• Define prejudice, know how it is communicated,
know its causes and functions, and describe ways of
intervening.

7. After studying chapter 8, you should be able
to:
• Understand the role of family in people’s lives.
• Recognize the role of education in continuing our
cultural heritage.
• Value the role religion and worldview play in culture.
• Know the function of the political system in a culture.

8. After studying chapter 9, you should be able
to:
• Describe self-disclosure and uncertainty avoidance.
• Define face and explain facework.
• Explain stratification and the importance of hierarchy.
• Define conflict.
• Distinguish between conflict management and
resolution.
• Describe different management techniques from
culture to culture.

9. Part 3-Transmitting Intercultural Messages
• Chapters 10-12 cover verbal and nonverbal
behavior, the nuts and bolts of intercultural
interactions.
• Most people expect problems when conversing with
people who speak a different language.
• In most cases, the problems do not come from the
words we say (verbal language) but rather from the
non-verbal language such the way we gesture or
from inappropriate bodily movements.

10. •
After studying chapter 10, you should be able
to:
• Understand the nature of language.
• Distinguish between linguistic and functional
relativity.
• Distinguish between elaborated/restrictive and high-context/
low-context messages.
• Describe variations in language usage.
• Have a general knowledge of world language types.

11. After studying chapter 11, you should be able
to:
• Understand the cultural differences in American
languages due to age, gender, ethnicity and
geographical location.
• Realize the differences between slang, cant, argot
and jargon.
• Recognize the problems of non-English speakers in
the United States.

12. After studying chapter 12, you should be able
to:
• Recognize the various types of nonverbal behavior.
• Understand how nonverbal behavior supports
speech.
• Describe the types of nonverbal behavior and
characterize each type of nonverbal behavior.
• Recognize how nonverbal behavior varies from
culture to culture