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PLANT RELIABILITY
AS A RESULT OF
PROACTIVE MAINTENANCE
By John Day, PE
Alcoa Mt Holly
SMRP Conference 2002
A Maintenance Organization can
only be either:
REACTIVE
VS
PROACTIVE
Proactive Maintenance
vs.
Continuous Improvement
MaintenancePerformanceIndex
Current Performance
MAINTENANCE VISION
The Maintenance Vision forthe smelter is to provide an
efficient continuous operating
facility at all times through
minimizing unscheduled / scheduled
downtime and by approaching
maintenance as an investment
with a goal of minimizing the
cost over the long run.
The Maintenance Vision
will be achieved through a Total Proactive approach to
maintenance based on CENTRALIZED,
PROACTIVE MAINTENANCE PLANNING
and
DECENTRALIZED EXECUTION
of the work.
MAINTENANCE STRATEGY
A MAINTENANCE MANAGEMENT SYSTEM
• Proactive Philosophy
• Maintenance is a Process
• Investment
• System Support Equipment (CMMS)
• Training
• Preparation
• Acceptable Facility (Maintainable)
• Management Support
MAINTENANCE
PHILOSOPHY
• Maintenance is Planned / Managed
• Maintenance Cost as Investment vs. Burden
• Maintenance Managed vs. Supervised
• Decisions / Actions at Lowest Organizational Level
• Supervisor thinks and acts as a Manager
MAINTENANCE FUNCTION
• Maintenance Organization Responsible & Accountable for Capacity
• Single Point Accountability for Costs, Uptime, Budget
• Frequency and Level of Maintenance
• Reporting Level for Maintenance
• Credibility
• Equal Partner with Production
Maintenance is all about…
DEFINITION
DISCIPLINE
MAINTENANCE
HAS
RESPONSIBILITY
AUTHORITY
ACCOUNTABILITY
MAINTENANCE INDUCED FAILURE
70%
Because of:
 Lack of SKILLS
 Lack of MEMORY
 Lack of SPECIFICATION
 Lack of a MAINTENANCE PLAN
REPAIR
• Fix
• Restore
• Replace
• Recondition
• Patch
• Rebuild
• Rejuvenate
To RESTORE by REPLACING a part or
putting together what is torn or broken: FIX
 Keep
 Preserve
 Protect
MAINTENANCE
MAINTAIN
The act of MAINTAINING.
KEEP in an existing state.
PRESERVE from failure or decline.
THE EVENT LINE - Reactive
Breakdown
NOTIFICATION FIX
COMPLETE
INFORMATION PARTS
TOOLS
ENGINEERING
FILE CABINET
TOOL BOX
"JOE"
SUPERVISOR
PRODUCTION
WAREHOUSE
VENDOR
FABRICATE
IDENTIFY
TEST
CLEAN
DISASSEMBLE
MEASURE
PLAN
GENERAL PURPOSE
SPECIAL PURPOSE
PERSONAL
TOOL CRIB
CONTRACTOR
EVENT
TIME
MECHANIC
ASSESS
JOB
TRADITIONAL MAINTENANCE
INSPECTION
LUBRICATION
PREDICTIVE
PM WO
WEEKLY
DAILY
SCHEDULE
PM
PERFORMANCE
EVALUATION
RESULTS WORK
REQUEST
USUALLY
PRODUCTION
MATERIALS
WAREHOUSE
TOOLS
PROBLEM
SOLVING
TEAM
PRODUCTION
COORDINATION
MEETING
WORK ORDER
CORRECTIVE
PREVENTIVE
MODIFICATION
EMERGENCY
WORK
ORDER
TIME
EVENT
OCCURRENCE
PRODUCTION
REQUESTED
WEEKLY
DAILY
SCHEDULE
WORK
PERFORMANCE
HISTORY
RESULTS
1. PERFORMANCE TO SPECIFICATION
2. MAINTAIN CAPACITY
3. CONTINUOUS IMPROVEMENT
World Class Maintenance
PLANNING
?
CULTURE - Customary beliefs, social forms and material traits of
a group.
FILTER - Separates out matter from stream that passes through.
C
U
L
T
U
R
E
Planned
Proactive
Maintenance
F
I
L
T
E
R
CULTURE = FILTER
Maintenancecost-$ Cost of Maintenance
Proactive
vs.
Traditional
Current
Cost
Investment in
Proactive Maintenance
Return on Investment
Reduced Maintenance Costs
An Investment in Proactive Maintenance Provides a Return on Investment
MAINTENANCE
PROCESS
IS A
THE
MAINTENANCE
PROCESS
CAPACITY
P R O D U C E S
THE
MAINTENANCE
PROCESS
AN INFORMATION
DRIVEN
PROCESS
IS
MAINTENANCE
A SERVICES
ORGANIZATION
SERVICES = REACTIONARY
IS NOT
Planned / Scheduled
Breakdowns
Overtime
Inventory Level
Call-Ins
Off-Shift Work
Backlog
Budget Performance
Capital Replacement
Stock outs
91.5%
1.8%
0.9%
1/2 Normal
1/Month
5 People
5.5 Weeks
Var. 1-3%
Low
Minor
30-50%
15-50%
10-25%
Normal
Routine
Full Crew
Unknown
High Var.
High
Routine
Alcoa Mt Holly TYPICAL
RESULTS
CAPACITY
ASSURANCE
(MAINTENANCE)
CUSTOMER SERVICE
( FUNCTIONAL)
REACTIVE (BREAKDOWN)
1. Responds to needs, request, breakdowns.
2. Budget dependent on service request of customer.
3. Customer specifies requirements and schedule
4. Key - skilled people & tools available at required
time to do required work.
5. Customer limits investment in service capability.
6. Planning horizon begins with the service request.
7. Rapid response is essential.
8. Requests for service comes after the need exists -
no prior warning.
9. Material support usually difficult.
CHARACTERISTICS
1. May have excessive backlog - backlog difficult to
manage.
2. Service is usually breakdown / trouble calls
driven.
3. High cost - related to breakdowns and
rapid response.
4. Management is usually by urgent priority.
5. High stress working environment.
MAINTENANCE CONCEPT
CAPACITY SUPPLIER
( PROCESS)
PROACTIVE (PLANNED)
1. Planned product - quality, cost, service,
delivery, productivity.
2. Proactive - must anticipate customer needs.
3. Must develop plan & budget to provide capacity.
4. Must provide a specification product.
5. The product (capacity) must be considered and
planned for as a whole.
6. Planning horizon is continuous from the present
into the foreseeable future.
7. Anticipates future requirements based on
product (capacity) and equipment history.
8. Material Support is routine- near JIT
9. Provides an environment for good management
practices.
10. Responsible for own credibility and reputation.
CHARACTERISTICS
1. Manageable maintenance backlog (float)
2. Capable of continuous product (capacity)
improvement.
3. Low breakdowns / trouble calls.
4. Controlled and lower costs.
5. Planned & negotiated work schedules.
6. Low stress working environment.
7. Must know all aspects of requirements to
produce the product (capacity).
Your Choice

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SMRP World Class Maintenance Slides John Day - Alcoa Mt Holly

  • 1. PLANT RELIABILITY AS A RESULT OF PROACTIVE MAINTENANCE By John Day, PE Alcoa Mt Holly SMRP Conference 2002
  • 2. A Maintenance Organization can only be either: REACTIVE VS PROACTIVE
  • 4. MAINTENANCE VISION The Maintenance Vision forthe smelter is to provide an efficient continuous operating facility at all times through minimizing unscheduled / scheduled downtime and by approaching maintenance as an investment with a goal of minimizing the cost over the long run.
  • 5. The Maintenance Vision will be achieved through a Total Proactive approach to maintenance based on CENTRALIZED, PROACTIVE MAINTENANCE PLANNING and DECENTRALIZED EXECUTION of the work. MAINTENANCE STRATEGY
  • 6. A MAINTENANCE MANAGEMENT SYSTEM • Proactive Philosophy • Maintenance is a Process • Investment • System Support Equipment (CMMS) • Training • Preparation • Acceptable Facility (Maintainable) • Management Support
  • 7. MAINTENANCE PHILOSOPHY • Maintenance is Planned / Managed • Maintenance Cost as Investment vs. Burden • Maintenance Managed vs. Supervised • Decisions / Actions at Lowest Organizational Level • Supervisor thinks and acts as a Manager
  • 8. MAINTENANCE FUNCTION • Maintenance Organization Responsible & Accountable for Capacity • Single Point Accountability for Costs, Uptime, Budget • Frequency and Level of Maintenance • Reporting Level for Maintenance • Credibility • Equal Partner with Production
  • 9. Maintenance is all about… DEFINITION DISCIPLINE
  • 11. MAINTENANCE INDUCED FAILURE 70% Because of:  Lack of SKILLS  Lack of MEMORY  Lack of SPECIFICATION  Lack of a MAINTENANCE PLAN
  • 12. REPAIR • Fix • Restore • Replace • Recondition • Patch • Rebuild • Rejuvenate To RESTORE by REPLACING a part or putting together what is torn or broken: FIX
  • 13.  Keep  Preserve  Protect MAINTENANCE MAINTAIN The act of MAINTAINING. KEEP in an existing state. PRESERVE from failure or decline.
  • 14. THE EVENT LINE - Reactive Breakdown
  • 15. NOTIFICATION FIX COMPLETE INFORMATION PARTS TOOLS ENGINEERING FILE CABINET TOOL BOX "JOE" SUPERVISOR PRODUCTION WAREHOUSE VENDOR FABRICATE IDENTIFY TEST CLEAN DISASSEMBLE MEASURE PLAN GENERAL PURPOSE SPECIAL PURPOSE PERSONAL TOOL CRIB CONTRACTOR EVENT TIME MECHANIC ASSESS JOB TRADITIONAL MAINTENANCE
  • 16. INSPECTION LUBRICATION PREDICTIVE PM WO WEEKLY DAILY SCHEDULE PM PERFORMANCE EVALUATION RESULTS WORK REQUEST USUALLY PRODUCTION MATERIALS WAREHOUSE TOOLS PROBLEM SOLVING TEAM PRODUCTION COORDINATION MEETING WORK ORDER CORRECTIVE PREVENTIVE MODIFICATION EMERGENCY WORK ORDER TIME EVENT OCCURRENCE PRODUCTION REQUESTED WEEKLY DAILY SCHEDULE WORK PERFORMANCE HISTORY RESULTS 1. PERFORMANCE TO SPECIFICATION 2. MAINTAIN CAPACITY 3. CONTINUOUS IMPROVEMENT World Class Maintenance PLANNING
  • 17. ? CULTURE - Customary beliefs, social forms and material traits of a group. FILTER - Separates out matter from stream that passes through. C U L T U R E Planned Proactive Maintenance F I L T E R CULTURE = FILTER
  • 18. Maintenancecost-$ Cost of Maintenance Proactive vs. Traditional Current Cost Investment in Proactive Maintenance Return on Investment Reduced Maintenance Costs An Investment in Proactive Maintenance Provides a Return on Investment
  • 23. Planned / Scheduled Breakdowns Overtime Inventory Level Call-Ins Off-Shift Work Backlog Budget Performance Capital Replacement Stock outs 91.5% 1.8% 0.9% 1/2 Normal 1/Month 5 People 5.5 Weeks Var. 1-3% Low Minor 30-50% 15-50% 10-25% Normal Routine Full Crew Unknown High Var. High Routine Alcoa Mt Holly TYPICAL RESULTS
  • 25. CUSTOMER SERVICE ( FUNCTIONAL) REACTIVE (BREAKDOWN) 1. Responds to needs, request, breakdowns. 2. Budget dependent on service request of customer. 3. Customer specifies requirements and schedule 4. Key - skilled people & tools available at required time to do required work. 5. Customer limits investment in service capability. 6. Planning horizon begins with the service request. 7. Rapid response is essential. 8. Requests for service comes after the need exists - no prior warning. 9. Material support usually difficult. CHARACTERISTICS 1. May have excessive backlog - backlog difficult to manage. 2. Service is usually breakdown / trouble calls driven. 3. High cost - related to breakdowns and rapid response. 4. Management is usually by urgent priority. 5. High stress working environment. MAINTENANCE CONCEPT CAPACITY SUPPLIER ( PROCESS) PROACTIVE (PLANNED) 1. Planned product - quality, cost, service, delivery, productivity. 2. Proactive - must anticipate customer needs. 3. Must develop plan & budget to provide capacity. 4. Must provide a specification product. 5. The product (capacity) must be considered and planned for as a whole. 6. Planning horizon is continuous from the present into the foreseeable future. 7. Anticipates future requirements based on product (capacity) and equipment history. 8. Material Support is routine- near JIT 9. Provides an environment for good management practices. 10. Responsible for own credibility and reputation. CHARACTERISTICS 1. Manageable maintenance backlog (float) 2. Capable of continuous product (capacity) improvement. 3. Low breakdowns / trouble calls. 4. Controlled and lower costs. 5. Planned & negotiated work schedules. 6. Low stress working environment. 7. Must know all aspects of requirements to produce the product (capacity). Your Choice