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TYPE OF WORLD CLASS
MAINTENANCE PROGRAM
1
 Category:
1. Routine Maintenance – RM
2. Corrective Maintenance – CM
3. Preventive Maintenance – PM
4. Predictive Maintenance – PredM or CBM
5. Reliability Centered Maintenance – RCM
6. Proactive Maintenance (MFMEA) – ProM
2
TYPE OF MAINTENANCE
RM Routine Maintenance
Critical Processes and Machine Functionality Assurance:
 Parameters Inspection, Cleaning and Lubrication
 Pressure Check and Adjustment
 Pneumatic
 Hydraulic
 Level Check and Adjustment
 Chemical, Oil, Water
 Etc.
 Flow rate Check and Adjustment
 Coolant, Chemical and Chilled Water
 Temperature Check and Adjustment
 Filters Check and Actions
 Etc.
3
CM Corrective Maintenance
Critical Machine Operation and Component and Parts Functionality
Assurance:
 Inspection and adjustment of critical areas and minor repair while machine is
operational – per checklist (may use recommended PM checklist)
 Short shutdown or on the fly repair. May be carried forwards to Preventive
Maintenance day
 Mechanical
 Alignment
 Tightening
 Electrical
 Termination
 Heat sign
 Instrumentation
 Tuning
 Setting
4
Preventive Maintenance
Critical Machine Operation and Component and Parts
Functionality Assurance:
 Per machine manual or per historical data
 Parts or component estimated lifetime expiry
 Normal wear and tear
 Per standard OEM parts or components
 Carry over from Corrective Maintenance
 Prevention of machine breakdown in between PM
5
Predictive Maintenance
Critical Machine Operation and Component and Parts
Functionality Assurance:
 Automated Corrective Maintenance
 Electronic Sensing Inspection or Monitoring
 Real lifetime parts replacement or maintenance – cost effective in the
long run
 Cost effective through actual parts or component replacement
that are based on their true lifetime.
 Maintenance Programming based on Historical Database
 Bearing, chemical property, flow rate, temperature of electrical cable
termination, etc.
6
Reliability Centered Maintenance
Critical Machine Operation and Component and Parts
Functionality Assurance:
 Based on historical data from Corrective Maintenance,
Preventive Maintenance and Predictive Maintenance
 Upgrading critical parts or components to;
 Increase their lifetime, hence increasing Preventive
Maintenance interval.
 Increase machine smoothness to allow better output rate
 Improve the machine stability to produce at higher rate and
consistent quality
7
Proactive Maintenance or MFMEA
(Early Machine Maintenance)
Critical Machine Operation and Component and Parts
Functionality Assurance:
 Based on past maintenance experiences
 Assessing machine prior to purchase or installation and taking
proactive actions to achieve zero failure, zero or minimum
maintenance, stable machine and high output rate.
 Results:
 Better productivity
 Better quality
 Better safety
 Better cost
 With minimum or eliminated risks of failures
8
AM AUTONOMOUS MAINTENANCE
AUTONOMOUS MAINTENANCE
Purpose:
 Production Effectiveness and Efficiency
Autonomous Maintenance Objectives
 Achievement of World Class productivity of OEE > 85% and
CpK > 1.67, through;
 Zero Machine Failure
 Zero Process Failure
 Validated Process
 Minimum Changeover Time
 No trade off with number of changeovers
 Competent Production Team
 Qualified Production Team
 Qualified with Productivity and Quality Tools
TPM – AUTONOMOUS MAINTENANCE
PROGRAM
 Phase 1 TPM AM Steps:
1. 5S Installation and CJT. Train Production on RM
2. 5S Improvement and CJT. Qualify Production on RM.
3. 5S Standardization, CJT and RM. Train Production on CM.
4. 5S, CJT and RM. Qualify Production on CM.
 Subsequent TPM AM Steps:
5. 5S, CJT, RM and CM. Train Production on Minor PM.
6. 5S, CJT, RM and CM. Qualify Production on Minor PM
7. 5S, CJT, RM, CM and Minor PM – Full Autonomous
Process Function Analysis
Process Flow Process Function Potential Failure? Cause? Countermeasures?
Inspection, Monitoring,
Routine Maintenance RM
(adjustment, alignment, etc)
•Pressure check and
adjustment
•Level check and
adjustment - chemical, oil,
water
•Flow rate check and
adjustment - coolant,
chemical and chilled water
•Temperature check and
adjustment
•Filters check, cleaning or
replacement
Routine Maintenance
Zero Failure Assurance
Process Flow Potential Failure? Frequency? Audit?
Countermeasures?
Inspection, Monitoring,
Routine Maintenance RM
(adjustment, alignment, etc)
•Pressure check and
adjustment
•Level check and
adjustment - chemical, oil,
water
•Flow rate check and
adjustment - coolant,
chemical and chilled water
•Temperature check and
adjustment
•Filters check, cleaning or
replacement
Tools and
Materials?
Routine Maintenance Checklist
Maintenance
Actions Type
Air
Pressure
Hydraulic
Oil Level
Material
1 Level
Material
2 Level
Chilled Water
Flow Rate
Air Flow
Rate
Machine
Alignment
Sensor
Alignment
Clean
Inspect
Adjust
Others
Audited by
Note:
Machine:______________ Date:__________ Shift/Time:__________ Performed by:__________________
Machine Function Analysis
Function Potential Failure? Cause? Countermeasures?
Inspection, Monitoring,
Corrective Maintenance CM
(tightening, lubrication,
minor repair, etc)
•Mechanical – Alignment,
Tightening
•Electrical – Termination,
Heat sign
•Instrumentation – Tuning,
Setting
Machine
Sections,
Component
or Parts
•Mechanical
•Electrical
•Instrument
Corrective Maintenance
Zero Failure Assurance
17
Machine
Sections,
Component
or Parts
•Mechanical
•Electrical
•Instrument
Potential Failure? Frequency? Audit?
Tools and
Materials?
Countermeasures?
Inspection, Monitoring,
Corrective Maintenance CM
(tightening, lubrication,
minor repair, etc)
•Mechanical – Alignment,
Tightening
•Electrical – Termination,
Heat sign
•Instrumentation – Tuning,
Setting
Corrective Maintenance Checklist
Maintenance
Action Type
Feeder
Motor
Bearing
Extruder
Screw
Bearing
Hydraulic
Piping &
Coupling
Conveyor
Bearing
Materials
Metering
System
Electrical,
PLC
Cooling
Temperature
Hunting
Tuning
Clean
Inspect
Tighten
Lubricate
Replace
Repair
Tuning
Others
Audited by
Note:
18
Machine:______________ Date:__________ Shift/Time:__________ Performed by:__________________
ASSESSMENT OF AUTONOMOUS
MAINTENANCE STEP 1
No. Question
1 Are employees competent at their Core Job Task?
2 Have OEE and CpK baselines been established?
3 Are employees competent at 5S Step 1?
4 Have 5S 3-Star standards been achieved?
5 Have employees been trained on Routine Maintenance (RM)?
6 Have employees been trained on Kobetsu Kaizen?
7 Is there an information board at the machine area and is it kept up to date? (Including OEE, CpK,
IFL, AM actions, Fuguai, customer complaints)
19
Example : Audit questionnaire for Step 1 Autonomous Maintenance Qualification.
ASSESSMENT OF AUTONOMOUS
MAINTENANCE STEP 2
No. Question
1 Are employees competent at their Core Job Task?
2 Have OEE and CpK improvement been achieved?
3 Are employees competent at 5S Step 2?
4 Have 5S 3-Star standards been maintained or 5S 4-Star standards been achieved?
5 Have employees been qualified on Routine Maintenance (RM)?
6 Have RM been performed effectively?
7 Have employees been qualified on Kobetsu Kaizen?
8 Have employees participated in Kobetsu Kaizen projects?
9 Is there an information board at the machine area and is it kept up to date? (Including OEE, CpK,
IFL, AM actions, Fuguai, KKaizen, customer complaints)
10 Has there been improvement in overall team discipline and production performance, as
compared to Step 1 period?
20
Example : Audit questionnaire for Step 2 Autonomous Maintenance Qualification.
ASSESSMENT OF AUTONOMOUS
MAINTENANCE STEP 3
No. Question
1 Are employees competent at their Core Job Task?
2 Have OEE and CpK improvement been achieved?
3 Are employees competent at 5S Step 3?
4 Have 5S 3-Star standards been maintained or 5S 4~5-Star standards been achieved?
5 Have employees been qualified on Routine Maintenance (RM)?
6 Have RM been performed effectively?
7 Have employees been trained on Corrective Maintenance (CM)?
8 Have employees been qualified on Kobetsu Kaizen?
9 Have employees participated in Kobetsu Kaizen projects?
10 Is there an information board at the machine area and is it kept up to date? (Including OEE, CpK,
IFL, AM actions, Fuguai, KKaizen, customer complaints)
11 Has there been improvement in overall team discipline and production performance, as
compared to Step 2 period?
21
Example : Audit questionnaire for Step 3 Autonomous Maintenance Qualification.
ASSESSMENT OF AUTONOMOUS
MAINTENANCE STEP 4
No. Question
1 Are employees competent at their Core Job Task?
2 Have OEE and CpK improvement been achieved?
3 Are employees competent at 5S Step 3?
4 Have 5S 3-Star standards been maintained or 5S 4~5-Star standards been achieved?
5 Have employees been qualified on Routine Maintenance (RM)?
6 Have RM been performed effectively?
7 Have employees been qualified on Corrective Maintenance (CM)?
8 Have CM been performed effectively?
8 Have employees been qualified on Kobetsu Kaizen?
10 Have employees participate in Kobetsu Kaizen projects?
11 Is there an information board at the machine area and is it kept up to date? (Including OEE, CpK,
IFL, AM actions, Fuguai, KKaizen, customer complaints)
12 Has there been improvement in overall team discipline and production performance, as
compared to Step 3 period?
22
Example : Audit questionnaire for Step 4 Autonomous Maintenance Qualification.
PM PLANNED MAINTENANCE
23
PLANNED MAINTENANCE
Purpose:
 Pre-requisite for Autonomous Maintenance
 Maintenance Effectiveness and Efficiency
24
Planned Maintenance Objectives
 More Quality Machine Run Time
 Zero Machine Failure or Assist
 Zero Repair Delay
 Zero Machine Maintenance
 Competent Maintenance Team
 Competent Production Team
25
MAINTENANCE PERFORMANCE
 Measurement of machine availability, quality and reliability
 PM Time
 PM Interval
 MTBF – Mean Time Between Failures
 YTD calculation of moving average between machine failure or
breakdown
 MTTR – Mean Time To Repair (downtime average)
 YTD calculation of moving average of time taken to repair machine
failure or breakdown
 MTBA – Mean Time Between Assists
 YTD calculation of moving average between assistance to the
machine requested by production staff
26
MTBF and MTTR
27
Jan 1 Jan 31 Feb 28 Mar 31
PM 1 1
Day
PM 2 1
Day
B/D 5th
1 Day
B/D
10th 1
Day
B/D
10th 1
Day
24
hours
24
hours
24
hours
•MTBF Jan = (120)/1
= 120 hrs
•MTBF Feb = (120 +
600 + 240)/2 = 480
hrs
•MTBF Mar = (120 +
600 + 240 + 408 +
240)/3 = 536 hrs
120
hours
600
hours
240
hours
408
hours
480
hours
240
hours
•MTTR Jan = 24/1 =
24 hrs
•MTTR Feb = (24 +
24)/2 = 24 hrs
•MTTR Mar = (24 +
24 + 24)/3 = 24 hrs
MTBA
28
Jan 1 Jan 31 Feb 28 Mar 31
PM 1 1
Day
PM 2 1
Day
Assist 5th
Assist 10th
Assist 10th
24
hours
24
hours
24
hours
•MTBA Jan =
(120)/1 = 120 hrs
•MTBA Feb = (120 +
600 + 240)/2 = 480
hrs
•MTBA Mar = (120 +
600 + 240 + 408 +
240)/3 = 536 hrs
120
hours
600
hours
240
hours
408
hours
480
hours
240
hours
TPM – PLANNED MAINTENANCE PROGRAM
 Phase 1 TPM PM Steps;
1. 5S Installation, RM, CM and PM. Train Production on RM. Train
Maintenance on PdM.
2. 5S Improvement, RM, CM and PM. Qualify Production on RM and train
Production on CM. Qualified Maintenance on PdM.
3. 5S Standardization, CM and PM. Qualify Production on CM and train
Production on PM. Train Maintenance on RCM.
4. 5S and PM. Qualify Production on PM. Qualify Maintenance on RCM.
 Subsequent Phase:
5. 5S and PM. Train Maintenance on ProM.
6. 5S, PM and PredM. Qualify Maintenance on ProM.
7. 5S, PM, PredM, RCM and ProM
29
ASSESSMENT OF PLANNED MAINTENANCE STEP
1
No. Question
1 Are employees competent at their Core Job Task – RM, CM and PM?
2 Have PM Time, Interval, MTBF, MTBA and MTTR baselines been established?
3 Are employees competent at 5S Step 1?
4 Have 5S 3-Star standards been achieved?
5 Have employees been trained on PdM?
6 Have employees been trained on Kobetsu Kaizen?
7 Is there an information board at the maintenance area and is it kept up to date? (Including PM
Time, PM Interval, MTBF, MTBA, MTTR, Fuguai, etc.)
30
Example : Audit questionnaire for Step 1 Planned Maintenance Qualification.
ASSESSMENT OF PLANNED MAINTENANCE STEP
2
No. Question
1 Are employees competent at their Core Job Task – RM, CM, PM and PdM?
2 Have PM Time, Interval, MTBF, MTBA and MTTR improvement been achieved?
3 Are employees competent at 5S Step 2?
4 Have 5S 3-Star standards been maintained or 5S 4-Star standards been achieved?
5 Have employees been qualified on PdM?
6 Have PdM been performed effectively?
7 Have employees been qualified on Kobetsu Kaizen?
8 Have employees participated in Kobetsu Kaizen projects?
9 Is there an information board at the maintenance area and is it kept up to date? (Including PM
Time, PM Interval, MTBF, MTBA, MTTR, Fuguai, KKaizen, customer complaints)
10 Has there been improvement in overall team discipline and maintenance performance, as
compared to Step 1 period?
31
Example : Audit questionnaire for Step 2 Planned Maintenance Qualification.
ASSESSMENT OF PLANNED MAINTENANCE STEP
3
No. Question
1 Are employees competent at their Core Job Task – RM, CM, PM and PdM?
2 Have PM Time, Interval, MTBF, MTBA and MTTR improvement been achieved?
3 Are employees competent at 5S Step 3?
4 Have 5S 3-Star standards been maintained or 5S 4~5-Star standards been achieved?
5 Have employees been qualified on PdM?
6 Have PdM been performed effectively?
7 Have employees been trained on Reliability Centered Maintenance (RCM)?
8 Have employees been qualified on Kobetsu Kaizen?
9 Have employees participated in Kobetsu Kaizen projects?
10 Is there an information board at the maintenance area and is it kept up to date? (Including PM
Time, PM Interval, MTBF, MTBA, MTTR, Fuguai, KKaizen, customer complaints)
11 Has there been improvement in overall team discipline and maintenance performance, as
compared to Step 2 period?
32
Example : Audit questionnaire for Step 3 Planned Maintenance Qualification.
ASSESSMENT OF PLANNED MAINTENANCE STEP
4
No. Question
1 Are employees competent at their Core Job Task – RM, CM, PM, PdM and RCM?
2 Have PM Time, Interval, MTBF, MTBA and MTTR improvement been achieved?
3 Are employees competent at 5S Step 3?
4 Have 5S 3-Star standards been maintained or 5S 4~5-Star standards been achieved?
5 Have employees been qualified on PdM?
6 Have PdM been performed effectively?
7 Have employees been qualified on Reliability Centered Maintenance (RCM)?
8 Have RCM been performed effectively?
8 Have employees been qualified on Kobetsu Kaizen?
10 Have employees participated in Kobetsu Kaizen projects?
11 Is there an information board at the maintenance area and is it kept up to date? (Including PM
Time, PM Interval, MTBF, MTBA, MTTR, Fuguai, KKaizen, customer complaints)
12 Has there been improvement in overall team discipline and maintenance performance, as
compared to Step 3 period?
33
Example : Audit questionnaire for Step 4 Planned Maintenance Qualification.
PREVENTIVE MAINTENANCE
 Main Sources
 Machine Manual Recommendation on Service and Maintenance
 Routine Maintenance CAR
 Corrective Maintenance CAR
 Predictive Maintenance CAR
 Reliability Centered Maintenance CAR
Machine Function Analysis
35
Function Potential Failure? Cause? Countermeasures?
Inspection, Monitoring,
Corrective Maintenance CM
(tightening, lubrication,
minor repair, etc)
•Mechanical – Alignment,
Tightening
•Electrical – Termination,
Heat sign
•Instrumentation – Tuning,
Setting
Machine
Sections,
Component
or Parts
•Mechanical
•Electrical
•Instrument
Preventive Maintenance
Zero Failure Assurance
36
Machine
Sections,
Component
or Parts
•Mechanical
•Electrical
•Instrument
Potential Failure? Frequency? Audit?
Tools and
Materials?
Countermeasures?
Inspection, Monitoring,
Corrective Maintenance CM
(tightening, lubrication,
major repair, etc)
•Mechanical – Alignment,
Tightening
•Electrical – Termination,
Heat sign
•Instrumentation – Tuning,
Setting
Preventive Maintenance Schedule
Maintenance Parts, Component
or Section
Month/Maintenance/Action Type
Jan Feb Mar Apr May Jun Jul
Main Conveyor
Finish Conveyor 1
Finish Conveyor 2
Main Drive Motor
Nip Roll
Cutter 1
Cutter 2
Folding Hydraulic
Lot Number Printer
Note:
37
Machine:______________ Year:__________ Engineer/Planner:_________________________
Preventive Maintenance Checklist
Maintenance
Action Type
Feeder
Motor
Bearing
Extruder
Screw
Bearing
Hydraulic
Piping &
Coupling
Conveyor
Bearing
Materials
Metering
System
Electrical,
PLC
Cooling
Temperature
Hunting
Tuning
Clean
Inspect
Tighten
Lubricate
Replace
Repair
Tuning
Others
Performed by
Audited by
Note:
Machine:______________ Date:__________ Shift:__________ Team Leader:_________________________
Preventive Maintenance Checklist
Maintenance
Action Type
Maintenance Parts, Component or Section
Clean
Inspect
Tighten
Lubricate
Replace
Repair
Tuning
Others
Performed by
Audited by
Note:
Machine:______________ Date:__________ Shift:__________ Team Leader:_________________________
PREDICTIVE MAINTENANCE
 Predictive maintenance (PdM) techniques are
designed to help determine the condition of in-
service equipment in order to predict when
maintenance should be performed. This approach
promises cost savings over routine or time-based
preventive maintenance, because tasks are
performed only when warranted.
PREDICTIVE MAINTENANCE
 The main promise of Predicted Maintenance is to allow
convenient scheduling of corrective maintenance, and to
prevent unexpected equipment failures. The key is "the right
information in the right time". By knowing which equipment
needs maintenance, maintenance work can be better planned
(spare parts, people, etc.) and what would have been
"unplanned stops" are transformed to shorter and fewer "planned
stops", thus increasing plant availability.
 The "predictive" component of predictive maintenance
stems from the goal of predicting the future trend of the
equipment's condition. This approach uses principles of
statistical process control to determine at what point in
the future maintenance activities will be appropriate.
 Most PdM inspections are performed while equipment is in
service, thereby minimizing disruption of normal system
operations. Adoption of PdM can result in substantial cost
savings and higher system reliability.
PREDICTIVE MAINTENANCE
 Vibration analysis is most productive on high-speed rotating
equipment and can be the most expensive component of a
PdM program to get up and running. Vibration analysis, when
properly done, allows the user to evaluate the condition of
equipment and avoid failures. But despite such capabilities,
not even the most sophisticated equipment successfully
predicts developing problems unless the operator
understands and applies the basics of vibration analysis.[2]
PREDICTIVE MAINTENANCE
 Acoustical analysis can be done on a sonic or ultrasonic level.
New ultrasonic techniques for condition monitoring make it
possible to “hear” friction and stress in rotating machinery,
which can predict deterioration earlier than conventional
techniques.[3] Ultrasonic technology is sensitive to high-
frequency sounds that are inaudible to the human ear and
distinguishes them from lower-frequency sounds and
mechanical vibration. Changes in these friction and stress
waves can suggest deteriorating conditions much earlier than
technologies such as vibration or oil analysis..
PREDICTIVE MAINTENANCE
 Sonic monitoring equipment is less expensive, but it also has
fewer uses than ultrasonic technologies. Sonic technology is
useful only on mechanical equipment, while ultrasonic
equipment can detect electrical problems and is more flexible
and reliable in detecting mechanical problems.
 Infrared monitoring and analysis can be effective for spotting
both mechanical and electrical failures; some consider it to
currently be the most cost-effective technology.
PREDICTIVE MAINTENANCE
 Oil analysis is a long-term program that, where relevant, can
eventually be more predictive than any of the other
technologies. Analytical techniques performed on oil samples
can be classified in two categories: used oil analysis and
wear particle analysis. Used oil analysis determines the
condition of the lubricant itself, determines the quality of
the lubricant, and checks its suitability for continued use.
Wear particle analysis determines the mechanical condition
of machine components that are lubricated.
PREDICTIVE MAINTENANCE
Maintenance
Action Type
Noise or
vibration
monitor
Temperature
monitor
Chemical
properties
monitor
Flow rate
monitor
Pressure
monitor
Speed
monitor
Others
Per recommended
by system
Tighten
Lubricate
Replace
Repair
Tuning
Others
Audited by
Note:
47
Machine:______________ Date:__________ Shift/Time:__________ Performed by:__________________
PREDICTIVE MAINTENANCE CHECKLIST
MTBF, MTBA and MTTR
Jan 1 Jan 31 Feb 28 Mar 31
PM 1
1 Day
PM 4
1 Day
PM 3
1 Day
PM 2
1 Day
Reliability Centered Maintenance –
Capacity Improvement
PM Component
or Part
Frequency of
Replacement
Can it’s life be
prolonged
If yes –
how?
If no –
how?
Expected
new lifespan
Actions
PM Component
or Part
Upgraded
Procedure
Upgrade
Replacement
Previous
Lifespan
New
Lifespan
Availability
Improvement
OEE
Improvement
PM Interval, MTBF, MTBA and MTTR
50
Jan 1 Month ?
PM 1
1 Day
PM 2
1 Day
Jan 31 Feb 28
 Notification for Maintenance
 Review and Approval to Proceed
 Generating Work Order
 Permit to Work
 Execution of Work
 Review for Acceptance
 Closing of Work Order
 Handover
 Updating Machine Breakdown Schedule
 Updating Parts or Component Breakdown History Report
FAST STEPS AND TOOLS
SOP FOR PLANNED MAINTENANCE
 Generating Preventive Maintenance Schedule
 Generating Work Order
 Permit to Work
 Execution of Work
 Review for Acceptance
 Closing of Work Order
 Handover
 Updating PM Schedule
 Updating Parts or Component Lifespan History Report
SOP FOR PLANNED MAINTENANCE
SOP FOR PREDICTIVE MAINTENANCE
 Determination methodology of failure mode capture
 Determination of Failure Specification and Control Limits
 Determination of Action Threshold Trend
 Updating Parts or Component Breakdown History Report
 Compilation of Saving and Improvement
WORLD CLASS PSDM
THINKING FAST
54
FAST STEPS AND TOOLS
 Identification of Issues or Problems
 Tools;
 Affinity Diagram
 Selection Matrix
 Defining Issues or Problems
 Tools;
 5W1H
 Charts
 SMART Target
55
 Identification of Causes and Root Causes
Tools;
Relation Diagram
Affinity Diagram
Why-Why
Verification Matrix
Selection Matrix
56
FAST STEPS AND TOOLS
 Identification of Solutions and Actions
Tools;
Tree Diagram
Affinity Diagram
Verification Matrix
Selection Matrix
 Planning for Implementation
Tools;
WBS
Gantt Chart
FAST STEPS AND TOOLS
AFFINITY DIAGRAM ANALYSIS
TOPIC OF PROBLEM
DISCUSSION
IDEA
CATEGORY 1
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
CATEGORY 2
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
CATEGORY 3
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
CATEGORY 4
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
CATEGORY 5
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
RELATION DIAGRAM ANALYSIS
WHY IS THE
CONDITION IS
NOT POSITIVE
IDEA CATEGORY
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA CATEGORY
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA CATEGORY
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA CATEGORY
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
Relationship
Interaction
Analysis
between
ideas
TREE DIAGRAM ANALYSIS
GOAL OF
IMPROVEMENT
WITH SMART
TARGET
SOLUTION
CATEGORY 1
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
SOLUTION
CATEGORY 2
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
SOLUTION
CATEGORY 3
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
SOLUTION
CATEGORY 4
IDEA
IDEA
IDEA
IDEA
IDEA
IDEA
VERIFIED
CONSTRAINTS
(ROOT CAUSES)
SELECTION MATRIX
IDEA BUS IMPACT
CUSTOMER
IMPACT
INVESTMENT COMPETENCE
FAST
REALIZATION
SCORE
Rank selection criteria with 1 to 5 to indicate minimum to
maximum relevancy
Multiply
ranks
VERIFICATION MATRIX
IDEA VERIFICATION 1 SME VERIFICATION 2 SME VALIDITY
THANK YOU

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World Class Maintenance Program Types

  • 1. TYPE OF WORLD CLASS MAINTENANCE PROGRAM 1
  • 2.  Category: 1. Routine Maintenance – RM 2. Corrective Maintenance – CM 3. Preventive Maintenance – PM 4. Predictive Maintenance – PredM or CBM 5. Reliability Centered Maintenance – RCM 6. Proactive Maintenance (MFMEA) – ProM 2 TYPE OF MAINTENANCE
  • 3. RM Routine Maintenance Critical Processes and Machine Functionality Assurance:  Parameters Inspection, Cleaning and Lubrication  Pressure Check and Adjustment  Pneumatic  Hydraulic  Level Check and Adjustment  Chemical, Oil, Water  Etc.  Flow rate Check and Adjustment  Coolant, Chemical and Chilled Water  Temperature Check and Adjustment  Filters Check and Actions  Etc. 3
  • 4. CM Corrective Maintenance Critical Machine Operation and Component and Parts Functionality Assurance:  Inspection and adjustment of critical areas and minor repair while machine is operational – per checklist (may use recommended PM checklist)  Short shutdown or on the fly repair. May be carried forwards to Preventive Maintenance day  Mechanical  Alignment  Tightening  Electrical  Termination  Heat sign  Instrumentation  Tuning  Setting 4
  • 5. Preventive Maintenance Critical Machine Operation and Component and Parts Functionality Assurance:  Per machine manual or per historical data  Parts or component estimated lifetime expiry  Normal wear and tear  Per standard OEM parts or components  Carry over from Corrective Maintenance  Prevention of machine breakdown in between PM 5
  • 6. Predictive Maintenance Critical Machine Operation and Component and Parts Functionality Assurance:  Automated Corrective Maintenance  Electronic Sensing Inspection or Monitoring  Real lifetime parts replacement or maintenance – cost effective in the long run  Cost effective through actual parts or component replacement that are based on their true lifetime.  Maintenance Programming based on Historical Database  Bearing, chemical property, flow rate, temperature of electrical cable termination, etc. 6
  • 7. Reliability Centered Maintenance Critical Machine Operation and Component and Parts Functionality Assurance:  Based on historical data from Corrective Maintenance, Preventive Maintenance and Predictive Maintenance  Upgrading critical parts or components to;  Increase their lifetime, hence increasing Preventive Maintenance interval.  Increase machine smoothness to allow better output rate  Improve the machine stability to produce at higher rate and consistent quality 7
  • 8. Proactive Maintenance or MFMEA (Early Machine Maintenance) Critical Machine Operation and Component and Parts Functionality Assurance:  Based on past maintenance experiences  Assessing machine prior to purchase or installation and taking proactive actions to achieve zero failure, zero or minimum maintenance, stable machine and high output rate.  Results:  Better productivity  Better quality  Better safety  Better cost  With minimum or eliminated risks of failures 8
  • 10. AUTONOMOUS MAINTENANCE Purpose:  Production Effectiveness and Efficiency
  • 11. Autonomous Maintenance Objectives  Achievement of World Class productivity of OEE > 85% and CpK > 1.67, through;  Zero Machine Failure  Zero Process Failure  Validated Process  Minimum Changeover Time  No trade off with number of changeovers  Competent Production Team  Qualified Production Team  Qualified with Productivity and Quality Tools
  • 12. TPM – AUTONOMOUS MAINTENANCE PROGRAM  Phase 1 TPM AM Steps: 1. 5S Installation and CJT. Train Production on RM 2. 5S Improvement and CJT. Qualify Production on RM. 3. 5S Standardization, CJT and RM. Train Production on CM. 4. 5S, CJT and RM. Qualify Production on CM.  Subsequent TPM AM Steps: 5. 5S, CJT, RM and CM. Train Production on Minor PM. 6. 5S, CJT, RM and CM. Qualify Production on Minor PM 7. 5S, CJT, RM, CM and Minor PM – Full Autonomous
  • 13. Process Function Analysis Process Flow Process Function Potential Failure? Cause? Countermeasures? Inspection, Monitoring, Routine Maintenance RM (adjustment, alignment, etc) •Pressure check and adjustment •Level check and adjustment - chemical, oil, water •Flow rate check and adjustment - coolant, chemical and chilled water •Temperature check and adjustment •Filters check, cleaning or replacement
  • 14. Routine Maintenance Zero Failure Assurance Process Flow Potential Failure? Frequency? Audit? Countermeasures? Inspection, Monitoring, Routine Maintenance RM (adjustment, alignment, etc) •Pressure check and adjustment •Level check and adjustment - chemical, oil, water •Flow rate check and adjustment - coolant, chemical and chilled water •Temperature check and adjustment •Filters check, cleaning or replacement Tools and Materials?
  • 15. Routine Maintenance Checklist Maintenance Actions Type Air Pressure Hydraulic Oil Level Material 1 Level Material 2 Level Chilled Water Flow Rate Air Flow Rate Machine Alignment Sensor Alignment Clean Inspect Adjust Others Audited by Note: Machine:______________ Date:__________ Shift/Time:__________ Performed by:__________________
  • 16. Machine Function Analysis Function Potential Failure? Cause? Countermeasures? Inspection, Monitoring, Corrective Maintenance CM (tightening, lubrication, minor repair, etc) •Mechanical – Alignment, Tightening •Electrical – Termination, Heat sign •Instrumentation – Tuning, Setting Machine Sections, Component or Parts •Mechanical •Electrical •Instrument
  • 17. Corrective Maintenance Zero Failure Assurance 17 Machine Sections, Component or Parts •Mechanical •Electrical •Instrument Potential Failure? Frequency? Audit? Tools and Materials? Countermeasures? Inspection, Monitoring, Corrective Maintenance CM (tightening, lubrication, minor repair, etc) •Mechanical – Alignment, Tightening •Electrical – Termination, Heat sign •Instrumentation – Tuning, Setting
  • 18. Corrective Maintenance Checklist Maintenance Action Type Feeder Motor Bearing Extruder Screw Bearing Hydraulic Piping & Coupling Conveyor Bearing Materials Metering System Electrical, PLC Cooling Temperature Hunting Tuning Clean Inspect Tighten Lubricate Replace Repair Tuning Others Audited by Note: 18 Machine:______________ Date:__________ Shift/Time:__________ Performed by:__________________
  • 19. ASSESSMENT OF AUTONOMOUS MAINTENANCE STEP 1 No. Question 1 Are employees competent at their Core Job Task? 2 Have OEE and CpK baselines been established? 3 Are employees competent at 5S Step 1? 4 Have 5S 3-Star standards been achieved? 5 Have employees been trained on Routine Maintenance (RM)? 6 Have employees been trained on Kobetsu Kaizen? 7 Is there an information board at the machine area and is it kept up to date? (Including OEE, CpK, IFL, AM actions, Fuguai, customer complaints) 19 Example : Audit questionnaire for Step 1 Autonomous Maintenance Qualification.
  • 20. ASSESSMENT OF AUTONOMOUS MAINTENANCE STEP 2 No. Question 1 Are employees competent at their Core Job Task? 2 Have OEE and CpK improvement been achieved? 3 Are employees competent at 5S Step 2? 4 Have 5S 3-Star standards been maintained or 5S 4-Star standards been achieved? 5 Have employees been qualified on Routine Maintenance (RM)? 6 Have RM been performed effectively? 7 Have employees been qualified on Kobetsu Kaizen? 8 Have employees participated in Kobetsu Kaizen projects? 9 Is there an information board at the machine area and is it kept up to date? (Including OEE, CpK, IFL, AM actions, Fuguai, KKaizen, customer complaints) 10 Has there been improvement in overall team discipline and production performance, as compared to Step 1 period? 20 Example : Audit questionnaire for Step 2 Autonomous Maintenance Qualification.
  • 21. ASSESSMENT OF AUTONOMOUS MAINTENANCE STEP 3 No. Question 1 Are employees competent at their Core Job Task? 2 Have OEE and CpK improvement been achieved? 3 Are employees competent at 5S Step 3? 4 Have 5S 3-Star standards been maintained or 5S 4~5-Star standards been achieved? 5 Have employees been qualified on Routine Maintenance (RM)? 6 Have RM been performed effectively? 7 Have employees been trained on Corrective Maintenance (CM)? 8 Have employees been qualified on Kobetsu Kaizen? 9 Have employees participated in Kobetsu Kaizen projects? 10 Is there an information board at the machine area and is it kept up to date? (Including OEE, CpK, IFL, AM actions, Fuguai, KKaizen, customer complaints) 11 Has there been improvement in overall team discipline and production performance, as compared to Step 2 period? 21 Example : Audit questionnaire for Step 3 Autonomous Maintenance Qualification.
  • 22. ASSESSMENT OF AUTONOMOUS MAINTENANCE STEP 4 No. Question 1 Are employees competent at their Core Job Task? 2 Have OEE and CpK improvement been achieved? 3 Are employees competent at 5S Step 3? 4 Have 5S 3-Star standards been maintained or 5S 4~5-Star standards been achieved? 5 Have employees been qualified on Routine Maintenance (RM)? 6 Have RM been performed effectively? 7 Have employees been qualified on Corrective Maintenance (CM)? 8 Have CM been performed effectively? 8 Have employees been qualified on Kobetsu Kaizen? 10 Have employees participate in Kobetsu Kaizen projects? 11 Is there an information board at the machine area and is it kept up to date? (Including OEE, CpK, IFL, AM actions, Fuguai, KKaizen, customer complaints) 12 Has there been improvement in overall team discipline and production performance, as compared to Step 3 period? 22 Example : Audit questionnaire for Step 4 Autonomous Maintenance Qualification.
  • 24. PLANNED MAINTENANCE Purpose:  Pre-requisite for Autonomous Maintenance  Maintenance Effectiveness and Efficiency 24
  • 25. Planned Maintenance Objectives  More Quality Machine Run Time  Zero Machine Failure or Assist  Zero Repair Delay  Zero Machine Maintenance  Competent Maintenance Team  Competent Production Team 25
  • 26. MAINTENANCE PERFORMANCE  Measurement of machine availability, quality and reliability  PM Time  PM Interval  MTBF – Mean Time Between Failures  YTD calculation of moving average between machine failure or breakdown  MTTR – Mean Time To Repair (downtime average)  YTD calculation of moving average of time taken to repair machine failure or breakdown  MTBA – Mean Time Between Assists  YTD calculation of moving average between assistance to the machine requested by production staff 26
  • 27. MTBF and MTTR 27 Jan 1 Jan 31 Feb 28 Mar 31 PM 1 1 Day PM 2 1 Day B/D 5th 1 Day B/D 10th 1 Day B/D 10th 1 Day 24 hours 24 hours 24 hours •MTBF Jan = (120)/1 = 120 hrs •MTBF Feb = (120 + 600 + 240)/2 = 480 hrs •MTBF Mar = (120 + 600 + 240 + 408 + 240)/3 = 536 hrs 120 hours 600 hours 240 hours 408 hours 480 hours 240 hours •MTTR Jan = 24/1 = 24 hrs •MTTR Feb = (24 + 24)/2 = 24 hrs •MTTR Mar = (24 + 24 + 24)/3 = 24 hrs
  • 28. MTBA 28 Jan 1 Jan 31 Feb 28 Mar 31 PM 1 1 Day PM 2 1 Day Assist 5th Assist 10th Assist 10th 24 hours 24 hours 24 hours •MTBA Jan = (120)/1 = 120 hrs •MTBA Feb = (120 + 600 + 240)/2 = 480 hrs •MTBA Mar = (120 + 600 + 240 + 408 + 240)/3 = 536 hrs 120 hours 600 hours 240 hours 408 hours 480 hours 240 hours
  • 29. TPM – PLANNED MAINTENANCE PROGRAM  Phase 1 TPM PM Steps; 1. 5S Installation, RM, CM and PM. Train Production on RM. Train Maintenance on PdM. 2. 5S Improvement, RM, CM and PM. Qualify Production on RM and train Production on CM. Qualified Maintenance on PdM. 3. 5S Standardization, CM and PM. Qualify Production on CM and train Production on PM. Train Maintenance on RCM. 4. 5S and PM. Qualify Production on PM. Qualify Maintenance on RCM.  Subsequent Phase: 5. 5S and PM. Train Maintenance on ProM. 6. 5S, PM and PredM. Qualify Maintenance on ProM. 7. 5S, PM, PredM, RCM and ProM 29
  • 30. ASSESSMENT OF PLANNED MAINTENANCE STEP 1 No. Question 1 Are employees competent at their Core Job Task – RM, CM and PM? 2 Have PM Time, Interval, MTBF, MTBA and MTTR baselines been established? 3 Are employees competent at 5S Step 1? 4 Have 5S 3-Star standards been achieved? 5 Have employees been trained on PdM? 6 Have employees been trained on Kobetsu Kaizen? 7 Is there an information board at the maintenance area and is it kept up to date? (Including PM Time, PM Interval, MTBF, MTBA, MTTR, Fuguai, etc.) 30 Example : Audit questionnaire for Step 1 Planned Maintenance Qualification.
  • 31. ASSESSMENT OF PLANNED MAINTENANCE STEP 2 No. Question 1 Are employees competent at their Core Job Task – RM, CM, PM and PdM? 2 Have PM Time, Interval, MTBF, MTBA and MTTR improvement been achieved? 3 Are employees competent at 5S Step 2? 4 Have 5S 3-Star standards been maintained or 5S 4-Star standards been achieved? 5 Have employees been qualified on PdM? 6 Have PdM been performed effectively? 7 Have employees been qualified on Kobetsu Kaizen? 8 Have employees participated in Kobetsu Kaizen projects? 9 Is there an information board at the maintenance area and is it kept up to date? (Including PM Time, PM Interval, MTBF, MTBA, MTTR, Fuguai, KKaizen, customer complaints) 10 Has there been improvement in overall team discipline and maintenance performance, as compared to Step 1 period? 31 Example : Audit questionnaire for Step 2 Planned Maintenance Qualification.
  • 32. ASSESSMENT OF PLANNED MAINTENANCE STEP 3 No. Question 1 Are employees competent at their Core Job Task – RM, CM, PM and PdM? 2 Have PM Time, Interval, MTBF, MTBA and MTTR improvement been achieved? 3 Are employees competent at 5S Step 3? 4 Have 5S 3-Star standards been maintained or 5S 4~5-Star standards been achieved? 5 Have employees been qualified on PdM? 6 Have PdM been performed effectively? 7 Have employees been trained on Reliability Centered Maintenance (RCM)? 8 Have employees been qualified on Kobetsu Kaizen? 9 Have employees participated in Kobetsu Kaizen projects? 10 Is there an information board at the maintenance area and is it kept up to date? (Including PM Time, PM Interval, MTBF, MTBA, MTTR, Fuguai, KKaizen, customer complaints) 11 Has there been improvement in overall team discipline and maintenance performance, as compared to Step 2 period? 32 Example : Audit questionnaire for Step 3 Planned Maintenance Qualification.
  • 33. ASSESSMENT OF PLANNED MAINTENANCE STEP 4 No. Question 1 Are employees competent at their Core Job Task – RM, CM, PM, PdM and RCM? 2 Have PM Time, Interval, MTBF, MTBA and MTTR improvement been achieved? 3 Are employees competent at 5S Step 3? 4 Have 5S 3-Star standards been maintained or 5S 4~5-Star standards been achieved? 5 Have employees been qualified on PdM? 6 Have PdM been performed effectively? 7 Have employees been qualified on Reliability Centered Maintenance (RCM)? 8 Have RCM been performed effectively? 8 Have employees been qualified on Kobetsu Kaizen? 10 Have employees participated in Kobetsu Kaizen projects? 11 Is there an information board at the maintenance area and is it kept up to date? (Including PM Time, PM Interval, MTBF, MTBA, MTTR, Fuguai, KKaizen, customer complaints) 12 Has there been improvement in overall team discipline and maintenance performance, as compared to Step 3 period? 33 Example : Audit questionnaire for Step 4 Planned Maintenance Qualification.
  • 34. PREVENTIVE MAINTENANCE  Main Sources  Machine Manual Recommendation on Service and Maintenance  Routine Maintenance CAR  Corrective Maintenance CAR  Predictive Maintenance CAR  Reliability Centered Maintenance CAR
  • 35. Machine Function Analysis 35 Function Potential Failure? Cause? Countermeasures? Inspection, Monitoring, Corrective Maintenance CM (tightening, lubrication, minor repair, etc) •Mechanical – Alignment, Tightening •Electrical – Termination, Heat sign •Instrumentation – Tuning, Setting Machine Sections, Component or Parts •Mechanical •Electrical •Instrument
  • 36. Preventive Maintenance Zero Failure Assurance 36 Machine Sections, Component or Parts •Mechanical •Electrical •Instrument Potential Failure? Frequency? Audit? Tools and Materials? Countermeasures? Inspection, Monitoring, Corrective Maintenance CM (tightening, lubrication, major repair, etc) •Mechanical – Alignment, Tightening •Electrical – Termination, Heat sign •Instrumentation – Tuning, Setting
  • 37. Preventive Maintenance Schedule Maintenance Parts, Component or Section Month/Maintenance/Action Type Jan Feb Mar Apr May Jun Jul Main Conveyor Finish Conveyor 1 Finish Conveyor 2 Main Drive Motor Nip Roll Cutter 1 Cutter 2 Folding Hydraulic Lot Number Printer Note: 37 Machine:______________ Year:__________ Engineer/Planner:_________________________
  • 38. Preventive Maintenance Checklist Maintenance Action Type Feeder Motor Bearing Extruder Screw Bearing Hydraulic Piping & Coupling Conveyor Bearing Materials Metering System Electrical, PLC Cooling Temperature Hunting Tuning Clean Inspect Tighten Lubricate Replace Repair Tuning Others Performed by Audited by Note: Machine:______________ Date:__________ Shift:__________ Team Leader:_________________________
  • 39. Preventive Maintenance Checklist Maintenance Action Type Maintenance Parts, Component or Section Clean Inspect Tighten Lubricate Replace Repair Tuning Others Performed by Audited by Note: Machine:______________ Date:__________ Shift:__________ Team Leader:_________________________
  • 40. PREDICTIVE MAINTENANCE  Predictive maintenance (PdM) techniques are designed to help determine the condition of in- service equipment in order to predict when maintenance should be performed. This approach promises cost savings over routine or time-based preventive maintenance, because tasks are performed only when warranted.
  • 41. PREDICTIVE MAINTENANCE  The main promise of Predicted Maintenance is to allow convenient scheduling of corrective maintenance, and to prevent unexpected equipment failures. The key is "the right information in the right time". By knowing which equipment needs maintenance, maintenance work can be better planned (spare parts, people, etc.) and what would have been "unplanned stops" are transformed to shorter and fewer "planned stops", thus increasing plant availability.
  • 42.  The "predictive" component of predictive maintenance stems from the goal of predicting the future trend of the equipment's condition. This approach uses principles of statistical process control to determine at what point in the future maintenance activities will be appropriate.  Most PdM inspections are performed while equipment is in service, thereby minimizing disruption of normal system operations. Adoption of PdM can result in substantial cost savings and higher system reliability. PREDICTIVE MAINTENANCE
  • 43.  Vibration analysis is most productive on high-speed rotating equipment and can be the most expensive component of a PdM program to get up and running. Vibration analysis, when properly done, allows the user to evaluate the condition of equipment and avoid failures. But despite such capabilities, not even the most sophisticated equipment successfully predicts developing problems unless the operator understands and applies the basics of vibration analysis.[2] PREDICTIVE MAINTENANCE
  • 44.  Acoustical analysis can be done on a sonic or ultrasonic level. New ultrasonic techniques for condition monitoring make it possible to “hear” friction and stress in rotating machinery, which can predict deterioration earlier than conventional techniques.[3] Ultrasonic technology is sensitive to high- frequency sounds that are inaudible to the human ear and distinguishes them from lower-frequency sounds and mechanical vibration. Changes in these friction and stress waves can suggest deteriorating conditions much earlier than technologies such as vibration or oil analysis.. PREDICTIVE MAINTENANCE
  • 45.  Sonic monitoring equipment is less expensive, but it also has fewer uses than ultrasonic technologies. Sonic technology is useful only on mechanical equipment, while ultrasonic equipment can detect electrical problems and is more flexible and reliable in detecting mechanical problems.  Infrared monitoring and analysis can be effective for spotting both mechanical and electrical failures; some consider it to currently be the most cost-effective technology. PREDICTIVE MAINTENANCE
  • 46.  Oil analysis is a long-term program that, where relevant, can eventually be more predictive than any of the other technologies. Analytical techniques performed on oil samples can be classified in two categories: used oil analysis and wear particle analysis. Used oil analysis determines the condition of the lubricant itself, determines the quality of the lubricant, and checks its suitability for continued use. Wear particle analysis determines the mechanical condition of machine components that are lubricated. PREDICTIVE MAINTENANCE
  • 47. Maintenance Action Type Noise or vibration monitor Temperature monitor Chemical properties monitor Flow rate monitor Pressure monitor Speed monitor Others Per recommended by system Tighten Lubricate Replace Repair Tuning Others Audited by Note: 47 Machine:______________ Date:__________ Shift/Time:__________ Performed by:__________________ PREDICTIVE MAINTENANCE CHECKLIST
  • 48. MTBF, MTBA and MTTR Jan 1 Jan 31 Feb 28 Mar 31 PM 1 1 Day PM 4 1 Day PM 3 1 Day PM 2 1 Day
  • 49. Reliability Centered Maintenance – Capacity Improvement PM Component or Part Frequency of Replacement Can it’s life be prolonged If yes – how? If no – how? Expected new lifespan Actions PM Component or Part Upgraded Procedure Upgrade Replacement Previous Lifespan New Lifespan Availability Improvement OEE Improvement
  • 50. PM Interval, MTBF, MTBA and MTTR 50 Jan 1 Month ? PM 1 1 Day PM 2 1 Day Jan 31 Feb 28
  • 51.  Notification for Maintenance  Review and Approval to Proceed  Generating Work Order  Permit to Work  Execution of Work  Review for Acceptance  Closing of Work Order  Handover  Updating Machine Breakdown Schedule  Updating Parts or Component Breakdown History Report FAST STEPS AND TOOLS
  • 52. SOP FOR PLANNED MAINTENANCE  Generating Preventive Maintenance Schedule  Generating Work Order  Permit to Work  Execution of Work  Review for Acceptance  Closing of Work Order  Handover  Updating PM Schedule  Updating Parts or Component Lifespan History Report SOP FOR PLANNED MAINTENANCE
  • 53. SOP FOR PREDICTIVE MAINTENANCE  Determination methodology of failure mode capture  Determination of Failure Specification and Control Limits  Determination of Action Threshold Trend  Updating Parts or Component Breakdown History Report  Compilation of Saving and Improvement
  • 55. FAST STEPS AND TOOLS  Identification of Issues or Problems  Tools;  Affinity Diagram  Selection Matrix  Defining Issues or Problems  Tools;  5W1H  Charts  SMART Target 55
  • 56.  Identification of Causes and Root Causes Tools; Relation Diagram Affinity Diagram Why-Why Verification Matrix Selection Matrix 56 FAST STEPS AND TOOLS
  • 57.  Identification of Solutions and Actions Tools; Tree Diagram Affinity Diagram Verification Matrix Selection Matrix  Planning for Implementation Tools; WBS Gantt Chart FAST STEPS AND TOOLS
  • 58. AFFINITY DIAGRAM ANALYSIS TOPIC OF PROBLEM DISCUSSION IDEA CATEGORY 1 IDEA IDEA IDEA IDEA IDEA IDEA IDEA CATEGORY 2 IDEA IDEA IDEA IDEA IDEA IDEA IDEA CATEGORY 3 IDEA IDEA IDEA IDEA IDEA IDEA IDEA CATEGORY 4 IDEA IDEA IDEA IDEA IDEA IDEA IDEA CATEGORY 5 IDEA IDEA IDEA IDEA IDEA IDEA
  • 59. RELATION DIAGRAM ANALYSIS WHY IS THE CONDITION IS NOT POSITIVE IDEA CATEGORY IDEA IDEA IDEA IDEA IDEA IDEA IDEA CATEGORY IDEA IDEA IDEA IDEA IDEA IDEA IDEA CATEGORY IDEA IDEA IDEA IDEA IDEA IDEA IDEA CATEGORY IDEA IDEA IDEA IDEA IDEA IDEA Relationship Interaction Analysis between ideas
  • 60. TREE DIAGRAM ANALYSIS GOAL OF IMPROVEMENT WITH SMART TARGET SOLUTION CATEGORY 1 IDEA IDEA IDEA IDEA IDEA IDEA SOLUTION CATEGORY 2 IDEA IDEA IDEA IDEA IDEA IDEA SOLUTION CATEGORY 3 IDEA IDEA IDEA IDEA IDEA IDEA SOLUTION CATEGORY 4 IDEA IDEA IDEA IDEA IDEA IDEA VERIFIED CONSTRAINTS (ROOT CAUSES)
  • 61. SELECTION MATRIX IDEA BUS IMPACT CUSTOMER IMPACT INVESTMENT COMPETENCE FAST REALIZATION SCORE Rank selection criteria with 1 to 5 to indicate minimum to maximum relevancy Multiply ranks
  • 62. VERIFICATION MATRIX IDEA VERIFICATION 1 SME VERIFICATION 2 SME VALIDITY