1. Richard G. Masannat
6 Lusterleaf Court #203
Stafford, VA 22554
Mobile: 540-846-6035
Email: richmasannat@yahoo.com
Work Experience:
Web Governance, Policy, and Plans January 2015-Present
Web Strategies Branch
Health Information Technology Directorate
Defense Health Agency
7700 Arlington Boulevard
Falls Church, VA 22042
 Named Acting Section Chief May 2015
 Submitted draft Web Governance Concept of Operations (CONOPS) for review. Final draft to be submitted in May
2016 as internal processes and lessons learned from process maturity are gathered and incorporated. Provides initial
review of governance-related documents generated for the Branch Chief by web support contractors.
 Generating draft Communications Plan to inform stakeholders of the web governance process for request fulfillment
(expected completion May 2016)
 Working on a Business Process Reengineering effort with DHA HIT Portfolio Management and Customer Relations
BPR SMEs to determine and implement a Division-wide Catalog of Services process for request submission,
assignment, tracking, customer feedback, ROM estimation, and disposition.
 Contracting Officer's Representative for the DHA's $10M web services contract for internet and intranet web
development. Led effort to engage subject matter experts to develop the acquisition strategy and revised
Performance Work Statement for contract recompetition.
 Completed 7 Defense Acquisition University courses: ACQ 101 Fundamentals of Systems Acquisition
management, CLC 011 Contracting for the Rest of Us, CLC 106 COR with a Mission Focus, CLC 222 Online
Training for COR, CLM 003 Overview of Acquisition Ethics, CLR 101 Introduction to JCIDS, and COR 100
Shaping Smart Business Arrangements.
 IDD Representative to the DHA Governance Facilitation Group, Readiness and Force Support Management Board,
and the Medical Community of Interest (MED-COI) enterprise medical network.
 Responsible for portfolio and compliance reporting issues for the Assistance Reporting Tool (ART) web-based
system, including Organization Execution Plan, Zero Based Review, and DHP SIRT systeminventory reporting.
 Responsible for justification and execution of 4 funding lines in support of web services. Developed IDD’s first
POM submissions for health.mil (transferred from I&O) and 3 new funding lines (Tricare.mil, ART, and the
Pharmacy TRRWS program.
 Developed Unfunded Requirements Requests (UFRs) for branch staffing and training to support the Branch mission.
 Member, DHA Mobile Health Technology Working Group to determine an enterprise-wide strategic direction for
mobile health. Leading the Concept of Operations development for overseeing mobile health governance,mobile
applications, mobile device management, and patient-generated health data.
 Maintains professionalcurrency and proficiency through webinars, participation in the local Health Information
Management Systems Society chapter’s continuing education events,and maintaining Project Management
Professional certification. Completed DoD Risk Management Framework training for information security.
IT Project Manager (Telemedicine) November 2011-December 2014
U.S. Navy Bureau of Medicine and Surgery
7700 Arlington Boulevard
Falls Church, VA 22042
 Policy and Strategy:
o Wrote policy for the use of video teleconferencing for clinical care. Navy representative for 3 joint military
service and joint DoD/Veterans Health Affairs working groups to develop joint strategic plans addressing
solutions to promote and enable expansion of telemedicine services.
o Provided Navy Medicine coordination and comment for briefings and reports on joint telehealth and Navy
telehealth for senior administration officials and Congressional audiences.Reviewed higher level policy
and direction such as National Defense Authorization Act guidance for telehealth implications.

2. o Member of a working group to integrate telemedicine into the Navy Medicine into Navy Medicine's
Strategic Goals (Readiness, Jointness,Value).
o Co-developed a "virtual visit" metric to accurately measure improvement in real terms. Assisted in the
development and execution of joint military service policy permitting waiver of licensure restrictions
among military health care facilities to enable credentialing and privileging of telehealth providers while
maintaining patient safety.
o Technical representative on a joint service Integrated Product Team generating and evaluating alternatives
for senior level decision making for joint telehealth program management.
 Capability and Program Management:
o Provided planning assistance to for an $850,000 telehealth project for Camp Lejeune, NC that will provide
equipment and infrastructure upgrades driven by quantifiable patient demand.
o Provided Program Management and technical support for the Navy Comprehensive Pain Management
Program. Partnered with clinical experts to develop and execute 4 initiatives to provide telemedicine
support to patients and to provide consultative support to health care providers.
o Assisted with drafting performance work statements for contract support staff, budget development,
equipment procurement and distribution of over $150,000 in fixed and mobile telehealth equipment.
o Partnered with clinical and technical experts to enable the use of CISCO Jabber teleconferencing software
on health care provider laptops and shared "kiosk"-style laptops to enable virtual visits without the
constraint of using a government CAC card, greatly expanding the efficacy of nearly 300 devices.
o Headquarters Technical Lead for Navy in DoD's Health Artifacts and Imaging Management System IT
deployment effort
 Mobile Health:
o Provided headquarters-levelleadership and sustainment planning for 17 funded mobile applications
("apps")(a $2 Million investment) in support of enterprise clinical objectives.Conducted a Military Health
System-wide assessment ofenterprise and military service-level mobile health projects to ultimately
develop an effective joint strategy to achieve enterprise-wide goals in a standardized, cost-efficient manner.
o Supported Navy Medicine Headquarters’ pin developing a project plan and outcomes metrics for a pilot
project for mobile device management.
.
Traumatic Brain Injury Project Manager April 2010-November 2011
Universal Consulting Services, Inc.
Fairfax, VA
 Traumatic Brain Injury (TBI) Program Project Manager for the Wounded,Ill, and Injured Program, U.S. Navy
Bureau of Medicine and Surgery, responsible for development, project management, and operations of a TBI
Program Office to govern policy and management of Navy and Marine Corps TBI programs.
 Developed overarching guidance for clinical care, neurocognitive testing, and TBI training.
 Managed current operations of the Navy’s automated neurocognitive testing program (Automated
Neuropsychological Assessment Metrics (ANAM)) supporting the medical readiness for over 45,000 service
members annually, and responsible for Navy Medicine's transitioning the testing program to a web-based version
(Neurocognitive Assessment Test (NCAT)) .
 Initiated and led the development of clinical care and training policy for 80 clinics and hospitals.
 Assisted in budget development and oversight of $ 6.5 Million in funds for 21 programs to improve access to care,
medical surveillance, and clinical investigations.
 Navy Medicine Wounded Ill and Injured Program liaison to the Defense Center of Excellence for Psychological
Health and Traumatic Brain Injury National Center for Telehealth and Technology (T2) Clinical Telehealth
Directorate. Navy Medicine representative for the Department of Defense/Department of Veterans Affairs Integrated
Mental Health Strategy (IMHS) joint telehealth strategic objective.
 Advisorto Navy Medicine's Wounded,Ill, and Injured Program (BUMED M9) Access to Care Goal Champion for
telehealth issues.BUMED M9's "go-to" person for telehealth and technology matters.
 Represented Navy Medicine in several joint forums such as the IMHS, DCoE T2 services meetings, Defense Health
Information Management Systems office NCAT Deployment Operations Working Group, and Force Health
Protection and Readiness (FHP&R) NCAT Working Group Supervise a clinical psychologist and neuropsychologist.
Earned certification as a Project Management Professional (PMP)

3. Military Services Liaison (Telemedicine) January 2010-April 2010
General Dynamics Information Technology
Silver Spring, MD
 Liaison between Defense Centers of Excellence for Psychological Health and TBI Clinical Telehealth Directorate
and the military services.Coordinated with the 3 military service medical departments,VA, and Tricare
Management Activity for Clinical Telehealth issues.
 Provided consultative and administrative support for enterprise-level projects, including centralized telehealth
scheduling,centralized telehealth credentialing and privileging and Concept of Operations development.
Telemedicine Program Manager July 2008 - December 2009
U. S. Navy Bureau of Medicine and Surgery
Washington, DC
 Developed and managed the Navy's first enterprise-wide Telemedicine Program to extend and improve care for
active duty members and their families. Responsible for $1.9 Million in funds and 2 support staff. Focus is on
Wounded,Ill, and Injured Warriors, Psychological Health, Post-Traumatic Stress Disorder, mild Traumatic Brain
Injury, and Chronic Disease Management.
 Planned the Department of Defense's first remote patient home monitoring program for PTSD, TBI, and
Psychological Health.
 Facilitated a working group in developing the DoD's first mild TBI remote monitoring protocol.
Contracted with a leading academic medical center to develop a web-based training program in Cognitive
Processing Therapy (the "Gold Standard" for PTSD treatment) to enable all DoD and Veterans Affairs providers to
provide early intervention and treatment to an increasing number of patients.
 Experienced in writing Performance Work Statements, Statements of Work. Completed Defense Acquisition
University Contracting Officer's on-line course.
Healthcare Analyst July 2006 - July 2008
U. S. Navy Bureau of Medicine and Surgery
Washington, DC
 Applied diversity of leadership, project management, and compliance experience to support 12 clinical subject
matter experts in creating and maturing Navy Medicine's Deployment Health Directorate, providing administrative
support on a wide range of administrative issues,including writing Performance Work Statements/Statements of
Work for contracting, responding to higher level inquiries, budgeting, procurement, and personnel management.
 Concurrently, supported the Clinical Support Directorate as a liaison to the Naval Audit Service for 2 pharmacy
program supply chain audits; sole source for data mining for clinical decision support (using the MHS M2 Data
Mart) for both Directorates; performed data quality and collation of the monthly Navy and Marine Corps Traumatic
Brain Injury Report.
Medical Programs Inspector July 2003-July 2006
Navy Medical Inspector General
Bethesda, MD
 Inspection team’s surveyorfor Health Information Management and HIPAA Privacy and Security compliance
for 98 hospitals,clinics, and healthcare support organizations. Assessed the readiness and effectiveness of
Radiation Health, Emergency Management, and numerous administrative programs.
 Developed Balanced Scorecard based assessment criteria and self-inspection checklists for evaluating clinical and
hospitalproductivity, clinical coding, and health information management processes .

4. Regional HIPAA Coordinator/Radiology Program Manager April 2001 – July 2003
Naval Healthcare New England
Groton, CT
 Created the first HIPAA Program for 5 medical facilities in 4 states serving over 100,000 beneficiaries.
Founded and chaired the regional HIPAA committee to bring togethereach sites’clinical, administrative, and legal
representatives to conduct a gap analysis and self-assessment,and determine policy implementation strategies well
in advance of higher level guidance and the legal compliance date.
 Oversaw radiology and radiation health surveillance programs at 5 facilities. Responsible for the training and
quality of work of 35 technicians.Ensured compliance with Navy, FDA, and The Joint Commission standards.
Integral to the region’s adoption of digital radiography for all 5 sites.
 Ensured continuity of staffing in a region with chronic staffing shortages in skilled radiologist and mammography
technical fields, avoiding service disruptions and purchasing of services from non-organizational entities.
 Initiated a staff training program to reduce retake rates from 12% to the industry standard of 4%.
Medical Administrative Officer April 1999-April 2001
USS THEODORE ROOSEVELT (CVN-71)
Norfolk, VA
 Responsible for $ 250,000 budget and 35 staff. Manage all administrative, supply, material readiness,
maintenance, and medical support issues for the department in support of a 3,000-member ship's crew.
 Worked closely with the Supply Department to correct supply process problems and effectively manage over
$120,000 in medical consumables,increasing both availability and cost control.
 Outstanding results for Medical and Dental departments on the INSURV inspection, a rigorous evaluation of ship
mission readiness,training, medical response,industrial hygiene, and safety programs.
 As Radiation Health Officer, responsible for occupationalradiation exposure management of over 675 personnel.
Led 2 junior technicians to bring the program from a near-failing score to "significantly above average" in less
than 18 months.
Officer in Charge March 1996 – March 1999
Naval Branch Medical Clinic
Lakehurst, NJ
 Led staff of 35 clinical and administrative staff at a primary care medical clinic serving
10,000 eligible beneficiaries. Oversaw $580,000 budget.
 Partnered with Army and Air Force counterparts in bringing the new TRICARE managed care health
benefit to the region. Led conversion to dual electronic health record for improved data
sharing with other military facilities and safely duplicated 4,600 patient enrollment records
 while preserving data quality.
 Oversaw development of regional Biomedical Engineering Program serving 7 sites and 3 ships.
 Passed Joint Commission accreditation survey with a 95% score.
Inspector-Instructor April 1993-March 1996
Bravo Company, 4th Medical Battalion, U S Marine Corps Reserve
Orlando, FL
 Planned and led medical element of a joint humanitarian support mission to Grenada,
Employing 12 personneland $10,000 in consumable supplies to provide preventive and
primary care services in an austere environment.

5. Staff Healthcare Administrator April 1990-April 1993
Naval Hospital Charleston
Charleston, SC
 Managed a $250,000 Home Health demonstration project providing quality home care to over 40 patients.
 Key part of planning and coordination for the relocation and multi-million dollar modernization of the Emergency
Department, ensuring equipment, communication, and scheduling issues were properly coordinated.
 Served as Hospital Patient Relations Officer, resolving numerous patient complaints and identifying systemic issues
in patient service.
Education: Western Kentucky University Master's Degree 08/1989
GPA: 3.72
Credits Earned: 33 Semester hours
Major: Public Health Administration
Relevant Coursework, Licenses and Certifications:
Health Care Finance, Health Care Planning, Health Care Economics, Health Care
Policy and Law, Health Care SystemAdministration, Research Methods,Health
Care Statistics,Fieldwork in Community Health
University of Kentucky Bachelor's Degree 12/1986
GPA: 3.57 of a maximum 4.0
Credits Earned: 118 Semester hours
Major: Business Administration
Relevant Coursework, Licenses and Certifications:
Staffing and Development, Organizational Behavior, Wage and Salary
Administration, Marketing, Finance, Quantitative Analysis in Operations
Management, Strategic Management, Personnel Planning and Strategies, Managing
Employee Relations, Labor Economics
Affiliations:
Project Management Institute
American Telemedicine Association
American Academy of Medical Administrators - CFAAMA 2005-2010; Managed
Care Education Committee
Professional Publications: Wrote several articles (1 article, 2 book reviews, and 1 report review) published in
the AAMA Executive magazine.