1. Richard (Hungchou) Chen
International Sales & Marketing Executive
Address 9, Lane 93, Longqiao Street, Yongkang District, Tainan City, Taiwan 71060
Mobile +886988-138428
Email richard72319@gmail.com
Nationality Taiwanese, with a UK Tier 5 Youth Mobility Visa (valid: 28th August 2013 – 28th August 2015)
SUMMARY
A proactive, multilingual Marketing graduate with a variety of international exposure in cross-cultural environments gained throughout studies and work within the Asia Pacific and European region. Possesses strengths in communication, analysis, issues resolution and project delivery. Thrives in fast paced, dynamic environments, has strong collaborative team work ethics, an eye for detail and always pursues innovation and organisational development.
KEY ACHIEVEMENTS
„Most Creative Award‟ obtained as a team with 4 team members in a Consultancy Project Competition in Cranfield School of Management for the corporate client: “Late Night London”.
Awarded 'Best Case Study' with team members in the International Business Camp at National Taiwan University, Taipei, Taiwan. Demonstrating team work and problem resolving skills.
Actively volunteered to look after elders in the Senior Care Center with the Seoul Global Center in Seoul, Korea as well as disadvantaged children (over 15yrs) with the Eden Social Welfare Foundation in Tainan, Taiwan for two months. Helped them foster job skills for future careers.
EDUCATION BACKGROUND
Institution Cranfield University, Bedfordshire, UK
Qualification MSc Strategic Marketing
Dates September 2012 – September 2013
Courses: Marketing Strategy and Planning, Managing Brands and Customer Equity, Integrated Marketing Communications & Digital Media, Retailing and Multichannel Management, Relationship Marketing and CRM, Marketing Finance, Demand Driven Supply Chains, Sales and Key Account Management, Marketing Consultancy Project, Marketing Research, Research Methods & Statistics
Institution Free University, Berlin, Germany
Qualification Erasmus Exchange Programme
Dates May 2013 – August 2013
Master thesis writing - topic: “How Solution Quality Perceptions Lead to Value-in-use Appraisals Difference between Members of a Usage Group”
Institution Seoul National University, Seoul, South Korea (Top 1 nationally)
Qualification Korean Regular Program
Dates December 2011 – February 2012
Institution National Sun Yat-sen University (NSYSU), Kaohsiung, Taiwan (Top 3 business school nationally)
Qualification Bachelor of Business Management
Dates September 2001 – January 2006
Institution National Tainan First Senior High School, Tainan, Taiwan (Top 1 regionally; Top 2 nationally)
2. Dates September 1998 – June 2001
EMPLOYMENT HISTORY
Role International Sales & Marketing Executive
Company Interflow Corporation, Tainan, Taiwan
Dates December 2013 – November 2014
A manufacturer of car accessories: DC 12V Impact Wrench, Air Purifier and LED lighting (new) products
Successfully set up overseas warehouse in Europe to ship locally to customers.
Develop international markets in Germany, UK, Poland, Singapore and Indonesia.
Schedule timely shipment to customers, maintain existing clients and discover new customers.
Attend several international exhibitions in London, New York and Tokyo to meet potential foreign buyers.
Being the Deputy Manager of Sales Department, leading a team of seven employees.
Arrange the safety tests on new products in laboratory for certifications acquisition.
Manage stock and arranged shipment schedule for various regional demands.
Role B2B Telephone Research Interviewer
Company RS Consulting (Kudos Research), London, UK
Dates October 2013 (one-month contract)
Role Marketing Executive
Company Lyca Mobile, London, UK
Dates September –October 2013
Promoted and sold telecommunication product (one-month contract).
Role PR & Marketing Coordinator
Company Creative Enterprise Organisation, London, UK
Dates September 2013
Voluntary work for the Formosa Show 2013 of London Design Festival – an annual art and design event in London that aspires to promote the creative talents originally from Taiwan.
Coordinated and organised Public Relationships& Marketing activities(one month).
Role Independent Worker
Company New Zealand and Australia Work and Travel Scheme
Dates July 2009 – May 2011
A programme (gap year) encourages cultural exchange and closer ties between arrangement countries by allowing youngsters to have an extended travel experience supplemented by short-term employment.
Role Project Manager
Company Accton Technology Corporation, Hsinchu Science Park, Taiwan
Dates October 2007 – June 2009
A global Original Equipment / Design Manufacturer (OEM / ODM) leader in advanced networking and communication equipment, e.g. Ethernet Switch and Broadband Router.
Successfully delivered 22 projects and contributed more than US$200,000 revenue to the company. Reduced project costs by collaborating with the Finance Department and effectively managing the projects' spend against budget.
Demonstrated flexibility and effective team working skills by liaising with Engineers throughout the product development phase. Ensured the overall project status was communicated in a timely manner to team
3. members by organising and facilitating weekly Project Team meetings and delivering critical updates via daily reports.
Improved customer communication and overall service to Taiwanese, Chinese and US clients such as Ministry of National Defence Taiwan, Digital China and Panasonic Avionics Corporation by delivering project status reports and critical issue daily updates for risk control, where necessary.
Controlled the sample and pilot runs of new products in factory in Shenzhen, China by effective distant communication. Ensured holistic risk management and problem resolution by regular project review meeting enabling timely product development.
Arranged the safety tests on new products in laboratory for certifications acquisition. Communicated with suppliers to track materials and achieve shipping deadlines. Liaised with the Logistics site to ensure efficient onward delivery to clients, resulting in on-time delivery and profit for the company.
Role Supply Corporal
Company Navy General Accessory Warehouse, Kaohsiung Naval Base, Taiwan
Dates July 2006 – August 2007
Led a team of 12 soldiers to successfully complete assigned tasks in a timely manner by using interpersonal skills to develop rapport and understand individual personalities, then responding accordingly.
Enabled the successful ongoing military operation by administering, inspecting and distributing military equipment in a timely manner and assisting Officers to track down missing parts.
Followed and executed orders from Senior Officers in a competent and effective manner.
ASSOCIATIONS
Member Active member of Cranfield Gliding Club and Badminton Club
Member Leader of Sponsorship Team of TEDx Cranfield Society
AWARDS & PUBLICATIONS
May 2013 Erasmus Programme Scholarship obtained
Sep 2012 Bursary of MSc Strategic Marketing programme of Cranfield University obtained Feb 2012 Award of Outstanding Performance in Korean Study in Seoul National University Sep 2010 Nominee for Best staff of Makoto Sushi Bar Restaurant Chatswood, NSW, Australia Feb 2010 Won first prize in the Jasons Magazine: “Only in New Zealand Photo Competition” May 2007 Three pieces of writing were published in Navy bulletin
COURSES & EVENTS
Jan 2005 Participant of Business Management Camp in National Chiaotung University, Taiwan Aug 2004 Trainee of Public Relationship and Marketing Skills Training Course in NSYSU Jul 2004 Trainee of Event Planning Training in the China Productivity Centre, Taipei, Taiwan
IT SKILLS
Microsoft Office (Word, Excel, Outlook, PowerPoint, Project), Adobe, Photoshop, Illustrator (learning)
LANGUAGES
Mandarin, Taiwanese Native
English, Cantonese Fluent
Korean Conversational
German Basic