The document discusses how non-profit organizations can improve productivity and reduce costs by moving workloads and applications to the cloud, providing an overview of public, private and hybrid cloud models, examples of productivity benefits from cloud computing, and a checklist and case study for non-profits considering a transition to cloud services.

1. Cloud Computing for NFPs
Tony Nissen
National Solutions Manager
1300 562 886
tony.nissen@rgtech.com.au
Presented by:

2. Agenda
1. What is cloud computing?
2. Types of cloud: public, private, hybrid
3. Four ways to improve productivity with cloud
4. Checklist for moving to the cloud
5. Microsoft Office 365 vs Google Apps
6. Charity and discount pricing for NFPs
7. Case Study: Civic Solutions

3. What is Cloud Computing?
Cloud computing is the practice of using a network of
remote servers, which is accessed over the Internet to
store, manage, and process data.

4. Types of Cloud
Three mainstream cloud computing models:
Private Cloud Public Cloud Hybrid Cloud

5. Public Cloud
• An environment which is dedicated to servicing
multiple organisations
• Maintenance/management of this environment is the
providers responsibility
• Commonly referred to as Software as a Service
(SaaS)

6. Private Cloud
• An environment which is dedicated to servicing the
needs of a single organisation
• Maintenance/management of this environment is the
client’s responsibility
• Commonly referred to as Infrastructure as a Service
(IaaS or Hosted Servers/Desktop)

7. Hybrid Cloud
• A combination of Private & Public Cloud services
• Can also include a mix of on-site resources

8. 4
Productivity advantages of moving to the cloud

9. 1. Mobility
You are no longer tied to your desk!
• Access information on the go
• Available across multiple devices
(mobile, tablets, laptops)
• Agility

10. 2. Reduced Overheads
Cloud gives you access to enterprise grade infrastructure,
without the upfront investment.
• Less complexity
• Less downtime
• Improved efficiency

11. 3. Increased Collaboration
• Microsoft SharePoint: Document
management and company intranet
• Microsoft Lync: Instant messaging and
unified communication solution
• Google Apps
Web/Browser based applications improve your ability
to collaborate.

12. 4. Integration
Cloud solutions generally integrate with each other, which
means…
• Less duplication of work
• Less manual entering of data
• Staff can focus on the important stuff

13. Checklist: Moving to the Cloud

14. 1. Requirements Map
A little pain, for long term gain!
• List your core business applications
• List the functions that these applications perform
• Identify who is responsible for performing these
functions
• Clarify how the assigned staff member performs these
functions (app or word/excel)
• Identify your staff’s current & future access
requirements (devices & locations)

15. 2. Data Storage Location
Can your data legally be stored overseas?
Are you comfortable with your data being stored
overseas?
• The majority of Public Cloud (SaaS) Providers
currently utilise off shore datacentres
• Australian based users are generally serviced by
Singapore
• Google Apps, Office 365, SalesForce, Xero

16. 3. Engage a Cloud
Integrator
Conduct a technical review…
• Discuss and review your requirements
• Evaluate potential solutions
• Discuss solution design
• What are the potential road blocks ?

17. 4. Evaluate your internet
Do you need to upgrade?
• Is the speed of my current service sufficient?
• Is my current service reliable ?
• Business Grade / Service Level Agreement ?
• Will I require symmetrical connectivity?
• Is the connectivity I require available in my location?
• The cost of connectivity?
Useful tools: www.speedtest.net
(Benchmarks your Download/Upload Speed and Latency)

18. 5. Evaluate Solutions /
Providers
For Private Cloud – IaaS / Hosted Desktop:
• Do you have the correct connectivity to support the
solution?
• Are my current core business applications suitable?
• Data storage location?
• Service provider SLA? (uptimes & outages)
• Backup retention?
• Redundancy?

19. 5. Evaluate Solutions /
Providers
For Public Cloud (SaaS) / Hybrid Solutions
• Document Management – Google Drive / SharePoint Online
• Document Editing – Google Docs / Office Web Apps & local Office
• Email & Calendars – Google Gmail & Calendar / Exchange Online
• Communication & Collaboration – Google Hangouts / Lync
• CRM – SalesForce / Dynamics / Sugar CRM / Sage CRM
• Accounting – MYOB Live Accounts / Xero / Quickbooks Online

20. 6. Review Hardware /
Software Requirements
Is it time for an upgrade?
• Are your existing workstations/laptops compatible?
• Evaluate mobile devices for external staff
• Is Bring Your Own Device (BYOD) now a viable option
?
• Check you networking devices– modem’s & switches
• Is your anti-virus suitable?

21. 7. Test Drive
How does she handle?
• Sign up for the free trials
• Distribute access amongst management for review
• Have management demonstrate the relevant elements
to staff
• Test, test, and test some more!
• Discuss and compare feedback from all testers
• Revision – Are there any apps that are not
performing?

22. 8. Cross Check…
Make sure all the pieces fit!
• Confirm governance & organisational buy in
• Upgrade hardware/software (if needed)
• Confirm the migration path/time-frames with your
Integrator
• Place order/s with relevant providers/vendors

23. 9. Implementation
Get ready to launch!
• Inform staff (and clients) in advance of the
Implementation date
• Conduct the migration over a weekend – where
financially viable)
• Migrate documents & emails first – where technically
viable)
• Arrange for your integrator to be on-site for launch day

24. 10. Train and Educate
Maximise your ROI!
• Have your integrator provide training to staff
before and on day one
• Follow this up with additional group training and
education session
• Lead by example – show your staff how you use
the new systems

25. Office 365 vs Google
Apps
Source: http://www.techrepublic.com/blog/datacenter/google-apps-v-office-365-head-to-
head-comparison-of-features/5516

26. Office 365 for Nonprofits trial
now available in Australia
http://blogs.msdn.com/b/ausblog/archive/2014/05/09/office-365-for-
nonprofits-trial-now-available-in-australia.aspx
“Today, we’re taking the first step towards general availability by introducing a
trial version of Office 365 for Nonprofits. Eligible organisations that sign up for
trial will be automatically extended on a month to month basis until the service
is generally available in Australia”

27. Office 365 for NFP
http://office.microsoft.com/en-AU/compare-office-365-for-nonprofits-plans-
FX104081605.aspx#bkPlans

28. Case Study

29. Civic Solutions
Brisbane Based, Disability & Employment Services.
• Traditional SBS & TS environment
• 15 users across two locations
• Microsoft Office & MYOB

30. Civic Solutions
Challenges:
• Stability issues / EOL hardware & software
• Poor remote access & collaboration
• TCO = $42,910.00 per annum
• Included Managed Services / Internet Connectivity
• Excluded the cost of lost productivity

31. Proposed Solution
Hybrid Cloud Model:
• On-site Domain Controller / Server Essentials 2012
• Office 365 – SharePoint Online, Exchange Online & Lync
• Reconfigured Internet Connectivity
• Revised Managed Services

32. Outcomes
Hybrid Cloud Model:
• Resolved stability issues
• Improved remote access / collaboration capabilities
• Improved continuity
• Reduced TCO by $16,035.00 per annum!

33. About R & G
Technologies
• Award winning ICT consulting
firm with offices in Brisbane,
Sydney and Melbourne.
• Specialise in Not for Profit
Organisations (5 – 400 staff)
• Trusted ICT partner; a single
source supplier for all your
Data, Cloud and IT Support
needs.
R & G Technologies – Head Office, Brisbane
Technology Park, Eight Mile Plains, QLD.

34. 1300 562 886
www.rgtech.com.au
info@rgtech.com.au
Need a hand getting the pieces to
fit?