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BRANDMANAGER OVERVIEW
Introduction
RestaurantConnect provides software that enables restaurants to
efficiently manage operations, provide excellent service and connect to
new and existing guests online.
BrandManager is the tool that will grant your restaurant complete
marketing control and reputation management.
This is the only restaurant industry platform that allows users to reach
customers on multiple platforms (Social Media, Blogging, Email & SMS)
and offers 360⁰ Brand Monitoring & sentiment analysis – and it’s
seamlessly connected to your operations.
BrandManager Overview
How can BrandManager help?
Engage
Monitor
&
Listen
Measure Grow
Engage with
new and
existing
customers on
multiple social
channels at
once.
Monitor
mentions of
your brand,
competitors,
industry terms
and sentiment.
Prove the
effectiveness of
every piece of
content you
distribute.
Discover new
customers
and grow
your
following.
BrandManager Overview
Engage
• Distribute content to multiple social channels at once
• Services include:
◦ Facebook (Pages, Groups, Albums, Notes, Offers)
◦ Twitter
◦ Flickr
◦ LinkedIn(Groups, Posts, Promotions, Jobs)
◦ Blogs (Wordpress, Tumblr, Blogger, Posterous)
◦ Email and SMS lists
◦ Delicious, Yelp, Foursquare, TripAdvisor and many more
• Schedule posts ahead of time
• Automatic distribution – RSS Auto Poster
BrandManager Overview
Marketing
BrandManager Overview
Scheduling
BrandManager Overview
Monitor & Listen
Brand and Keyword monitoring
◦ Track mentions across the social web.
◦ Sentiment analysis.
Monitoring of review sites
◦ Receive notifications of new positive/negative reviews.
Tracking of your existing social media properties
◦ Manage all of your social streams from one place.
◦ Social Inbox
BrandManager Overview
Monitor & Listen
BrandManager Overview
Measure
Measure success and generate detailed reports
◦ Detailed profile reports
◦ Every social media profile is tracked.
◦ Fans, Followers, Klout.
◦ Detailed message reports
◦ Every piece of content is tracked.
◦ Clicks, likes, shares, opens, retweets, referers etc.
◦ Detailed mention reports
◦ Track mentions and sentiment over time.
◦ Track top mention sources.
◦ Track top influencers.
Export daily metrics to Excel and build custom reports
BrandManager Overview
Measure
BrandManager Overview
Measure
BrandManager Overview
Grow
Automatically find new customers and grow your following
Reach out to targeted prospects and influencers around the world
or in your area
Start the conversation with potential customers
◦ Automatic Twitter Replies
◦ Automatic Twitter Welcome Messages
◦ Automatic Twitter Followers
BrandManager Overview
Build Brand Awareness
BrandManager Overview
• Restaurant Branded Posts
• Replace “via RestaurantConnect” on social media updates
• Link back to your own site
Protect Your Brand
Monitor anything that’s being said online-
your restaurant or the competition
BrandManager Overview
Complete Integration
Never miss a marketing opportunity again. Let the natural flow of your
operations build a detailed, customized marketing engine– from the
restaurant’s dining room, office and websites:
 Waiting List
 Reservations
 Guest Profiles
 Mobile & Desktop
BrandManager Overview
Integration – Waiting List
Capture marketing details wherever opportunity arrives.
BrandManager Overview
Integration – Reservations
Automatic notifications when a guest qualifies to be opted-in during the
booking process.
BrandManager Overview
Integration – Guest Profiles
Fully customize each and every guest profile in the dining room or office.
BrandManager Overview
Integration – Mobile & Desktop
Your guests have full control of how you market to them. Our reservation
widgets build your brand and a better relationship with your customers.
BrandManager Overview
SALES@RESTAURANTCONNECT.COM
877.888.4616

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RestaurantConnect BrandManager Overview

  • 2. Introduction RestaurantConnect provides software that enables restaurants to efficiently manage operations, provide excellent service and connect to new and existing guests online. BrandManager is the tool that will grant your restaurant complete marketing control and reputation management. This is the only restaurant industry platform that allows users to reach customers on multiple platforms (Social Media, Blogging, Email & SMS) and offers 360⁰ Brand Monitoring & sentiment analysis – and it’s seamlessly connected to your operations. BrandManager Overview
  • 3. How can BrandManager help? Engage Monitor & Listen Measure Grow Engage with new and existing customers on multiple social channels at once. Monitor mentions of your brand, competitors, industry terms and sentiment. Prove the effectiveness of every piece of content you distribute. Discover new customers and grow your following. BrandManager Overview
  • 4. Engage • Distribute content to multiple social channels at once • Services include: ◦ Facebook (Pages, Groups, Albums, Notes, Offers) ◦ Twitter ◦ Flickr ◦ LinkedIn(Groups, Posts, Promotions, Jobs) ◦ Blogs (Wordpress, Tumblr, Blogger, Posterous) ◦ Email and SMS lists ◦ Delicious, Yelp, Foursquare, TripAdvisor and many more • Schedule posts ahead of time • Automatic distribution – RSS Auto Poster BrandManager Overview
  • 7. Monitor & Listen Brand and Keyword monitoring ◦ Track mentions across the social web. ◦ Sentiment analysis. Monitoring of review sites ◦ Receive notifications of new positive/negative reviews. Tracking of your existing social media properties ◦ Manage all of your social streams from one place. ◦ Social Inbox BrandManager Overview
  • 9. Measure Measure success and generate detailed reports ◦ Detailed profile reports ◦ Every social media profile is tracked. ◦ Fans, Followers, Klout. ◦ Detailed message reports ◦ Every piece of content is tracked. ◦ Clicks, likes, shares, opens, retweets, referers etc. ◦ Detailed mention reports ◦ Track mentions and sentiment over time. ◦ Track top mention sources. ◦ Track top influencers. Export daily metrics to Excel and build custom reports BrandManager Overview
  • 12. Grow Automatically find new customers and grow your following Reach out to targeted prospects and influencers around the world or in your area Start the conversation with potential customers ◦ Automatic Twitter Replies ◦ Automatic Twitter Welcome Messages ◦ Automatic Twitter Followers BrandManager Overview
  • 13. Build Brand Awareness BrandManager Overview • Restaurant Branded Posts • Replace “via RestaurantConnect” on social media updates • Link back to your own site
  • 14. Protect Your Brand Monitor anything that’s being said online- your restaurant or the competition BrandManager Overview
  • 15. Complete Integration Never miss a marketing opportunity again. Let the natural flow of your operations build a detailed, customized marketing engine– from the restaurant’s dining room, office and websites:  Waiting List  Reservations  Guest Profiles  Mobile & Desktop BrandManager Overview
  • 16. Integration – Waiting List Capture marketing details wherever opportunity arrives. BrandManager Overview
  • 17. Integration – Reservations Automatic notifications when a guest qualifies to be opted-in during the booking process. BrandManager Overview
  • 18. Integration – Guest Profiles Fully customize each and every guest profile in the dining room or office. BrandManager Overview
  • 19. Integration – Mobile & Desktop Your guests have full control of how you market to them. Our reservation widgets build your brand and a better relationship with your customers. BrandManager Overview