BrandManager is a tool that will grant your restaurant complete marketing control and reputation management.
This is the only restaurant industry platform that allows users to reach customers on multiple platforms (Social Media, Blogging, Email & SMS) with build it 360⁰ Brand Monitoring & sentiment analysis–and it’s seamlessly connected to your operations through our table management system and online booking system.
2. Introduction
RestaurantConnect provides software that enables restaurants to
efficiently manage operations, provide excellent service and connect to
new and existing guests online.
BrandManager is the tool that will grant your restaurant complete
marketing control and reputation management.
This is the only restaurant industry platform that allows users to reach
customers on multiple platforms (Social Media, Blogging, Email & SMS)
and offers 360⁰ Brand Monitoring & sentiment analysis – and it’s
seamlessly connected to your operations.
BrandManager Overview
3. How can BrandManager help?
Engage
Monitor
&
Listen
Measure Grow
Engage with
new and
existing
customers on
multiple social
channels at
once.
Monitor
mentions of
your brand,
competitors,
industry terms
and sentiment.
Prove the
effectiveness of
every piece of
content you
distribute.
Discover new
customers
and grow
your
following.
BrandManager Overview
4. Engage
• Distribute content to multiple social channels at once
• Services include:
◦ Facebook (Pages, Groups, Albums, Notes, Offers)
◦ Twitter
◦ Flickr
◦ LinkedIn(Groups, Posts, Promotions, Jobs)
◦ Blogs (Wordpress, Tumblr, Blogger, Posterous)
◦ Email and SMS lists
◦ Delicious, Yelp, Foursquare, TripAdvisor and many more
• Schedule posts ahead of time
• Automatic distribution – RSS Auto Poster
BrandManager Overview
7. Monitor & Listen
Brand and Keyword monitoring
◦ Track mentions across the social web.
◦ Sentiment analysis.
Monitoring of review sites
◦ Receive notifications of new positive/negative reviews.
Tracking of your existing social media properties
◦ Manage all of your social streams from one place.
◦ Social Inbox
BrandManager Overview
9. Measure
Measure success and generate detailed reports
◦ Detailed profile reports
◦ Every social media profile is tracked.
◦ Fans, Followers, Klout.
◦ Detailed message reports
◦ Every piece of content is tracked.
◦ Clicks, likes, shares, opens, retweets, referers etc.
◦ Detailed mention reports
◦ Track mentions and sentiment over time.
◦ Track top mention sources.
◦ Track top influencers.
Export daily metrics to Excel and build custom reports
BrandManager Overview
12. Grow
Automatically find new customers and grow your following
Reach out to targeted prospects and influencers around the world
or in your area
Start the conversation with potential customers
◦ Automatic Twitter Replies
◦ Automatic Twitter Welcome Messages
◦ Automatic Twitter Followers
BrandManager Overview
13. Build Brand Awareness
BrandManager Overview
• Restaurant Branded Posts
• Replace “via RestaurantConnect” on social media updates
• Link back to your own site
14. Protect Your Brand
Monitor anything that’s being said online-
your restaurant or the competition
BrandManager Overview
15. Complete Integration
Never miss a marketing opportunity again. Let the natural flow of your
operations build a detailed, customized marketing engine– from the
restaurant’s dining room, office and websites:
Waiting List
Reservations
Guest Profiles
Mobile & Desktop
BrandManager Overview
18. Integration – Guest Profiles
Fully customize each and every guest profile in the dining room or office.
BrandManager Overview
19. Integration – Mobile & Desktop
Your guests have full control of how you market to them. Our reservation
widgets build your brand and a better relationship with your customers.
BrandManager Overview