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Insight on High Net Worth Individual and Luxury
Shoppers
Luxury Experience Vs. Luxury products
London, September 2015
Copyright Insightys 2015
Creating Differentiation through superior
Experience
From…
Buying a sum of luxury
products and services
To…
Copyright Insightys 2013
Enjoying a full-fledged
luxury Experience
Where is the differentiation?
VS.
Rational
Value
Emotional
Value
Delivering a Superior Luxury
Experience to HNWI
NOT COMMON MEMORABLE PERSONALIZED
CONVENIENT HASSLE-FREE VALUE FOR MONEY
Luxury products or Experience
Example: cultured pearl ring
Copyright Insightys 2015
Differentiation
Full fledged
Luxury Experience
Luxury
products and services
Copyright Insightys 2015
Helping premium brands “crack the code” of High Net
Worth Individual and Luxury Shoppers
hassan.mouheb@insightys.com, Tel: +41 799 29 60 29 www.insightys.com

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Hassan Mouheb