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Non-Verbal Communication (Comprehensive) PowerPoint Presentation 175 slides with 7 diagrams/ charts and 7 high resolution photographs Participant Handout and Communication Glossary with 55 terms

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Non-Verbal Communication (Comprehensive) PowerPoint Presentation 175 slides with 7 diagrams/ charts and 7 high resolution photographs Participant Handout and Communication Glossary with 55 terms

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PowerPoint Presentation Slides Include:
• Definitions of non-verbal communication
• Learning objectives for this presentation
• Nonverbal communication - definition (17 slides + 2 graphics)
o Nonverbal communication – two categories (11 points)
o Nonverbal communication – behaviors (18 points + table)
• Nonverbal statistics (7 slides)
o Nonverbal communication – quote
• Nonverbal communication – tips for understanding (25 points)
o Nonverbal communication – quote
• 65 nonverbal behaviors - region – mid-section (arms and hands) (13 points)
o Region – mid-section (arms and hands) (2 points)
o Region – upper section (face and neck) (11 points)
o Region – lower section (hips, legs, and feet – often difficult to observe because of obstructions) (9 points)
o Nonverbal communication – quote
• Analyze and understand (20 slides + table)
o Nonverbal communication – quote
• Neuro-linguistic programming - eye access cues (23 slides+ table)
o Mirror neurons (5 points)
• How to detect lies – 13 tips (24 slides + table)
• Trivia – space (7 points)
o Time – (3 points)
o Touch (8 points)
o Speech (11 points)
o Objects (4 points)
• Final thoughts (2 slides)
• Actions steps (16 points)

PowerPoint Presentation Slides Include:
• Definitions of non-verbal communication
• Learning objectives for this presentation
• Nonverbal communication - definition (17 slides + 2 graphics)
o Nonverbal communication – two categories (11 points)
o Nonverbal communication – behaviors (18 points + table)
• Nonverbal statistics (7 slides)
o Nonverbal communication – quote
• Nonverbal communication – tips for understanding (25 points)
o Nonverbal communication – quote
• 65 nonverbal behaviors - region – mid-section (arms and hands) (13 points)
o Region – mid-section (arms and hands) (2 points)
o Region – upper section (face and neck) (11 points)
o Region – lower section (hips, legs, and feet – often difficult to observe because of obstructions) (9 points)
o Nonverbal communication – quote
• Analyze and understand (20 slides + table)
o Nonverbal communication – quote
• Neuro-linguistic programming - eye access cues (23 slides+ table)
o Mirror neurons (5 points)
• How to detect lies – 13 tips (24 slides + table)
• Trivia – space (7 points)
o Time – (3 points)
o Touch (8 points)
o Speech (11 points)
o Objects (4 points)
• Final thoughts (2 slides)
• Actions steps (16 points)

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Non-Verbal Communication (Comprehensive) PowerPoint Presentation 175 slides with 7 diagrams/ charts and 7 high resolution photographs Participant Handout and Communication Glossary with 55 terms

  1. 1. NONVERBAL COMMUNICATION readysetpresent.com
  2. 2. 2 Program Objectives ( 1 of 2 ) NonVerbal Communication readysetpresent.com Hone your interpersonal advantages while interacting with others. Recognize how the eyes, face, body, and appearance can send nonverbal messages. Explore nonverbal behaviors that play vital role in our communication.
  3. 3. 3 Program Objectives ( 2 of 2 ) NonVerbal Communication readysetpresent.com Be able to analyze the importance of nonverbal communication. Learn how to detect lies. Understand eye access cues and what each cues communicate.
  4. 4. 12 Nonverbal Communication NonVerbal Communication readysetpresent.com Definition (4 of 17) It also includes: Touch. Glance. Vocal nuance. Pause (silence). Intonation. Smell. Word choice and syntax. Sounds (paralanguage).
  5. 5. Main Elements of Nonverbal Communication Voice Gestures Posture Facial Expression s Proximity Touch Appearanc e Eye Contact 13 Nonverbal Communication NonVerbal Communication readysetpresent.com Definition (5 of 17)
  6. 6. 14 Nonverbal Communication NonVerbal Communication readysetpresent.com Definition (6 of 17) Sending and receiving messages in a variety of ways without the use of verbal codes (words). Both intentional and unintentional, although most speakers/listeners are not conscious of this.
  7. 7. 15 Nonverbal Communication NonVerbal Communication readysetpresent.com Definition (7 of 17) Definition (CBC): “nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by both the source [speaker] and his or her use of the environment and that have potential message value for the source or receiver [listener] (Samovar et al).
  8. 8. 19 Nonverbal Communication NonVerbal Communication readysetpresent.com Definition (11 of 17) Mehrabian’s research on the contributions of verbal and nonverbal components of communication are the most misunderstood, misattributed, and confused amongst all the communications discussions around the world.
  9. 9. 25 Nonverbal Communication NonVerbal Communication readysetpresent.com Definition (17 of 17) If it was true, does it mean the when you read a book 93% of the meaning is lost? Because there's no nonverbals? Of course not.
  10. 10. 26 Nonverbal Communication NonVerbal Communication readysetpresent.com Two Categories (1 of 6) Nonverbal messages produced by the body. 1 Nonverbal messages produced by the broad setting (time, space, silence). 2
  11. 11. Kinesics Vocalics Physical Appearance Haptics Proxemics Chronemics Artifacts Oculesics Olfactics Vocal Noises Silence Posture Locomotion 40 Nonverbal Communication NonVerbal Communication readysetpresent.com Behaviors (9 of 9)
  12. 12. 48 Nonverbal Communication NonVerbal Communication readysetpresent.com Quotations The most important thing in communication is hearing what isn't said.” Peter F. Drucker
  13. 13. Everyone has had gut feelings that what a person said to you was untrue. Listen to your gut. Your gut is your inner expert on life experiences, training, beliefs, and everything that has made up your past. 58 Nonverbal Communication NonVerbal Communication readysetpresent.com Tips for Understanding (10 of 10)
  14. 14. Closed hand/fist Anger, resistance, closed mind. Eye rub Disagreement, yet doesn’t want others to know. 64 65 Nonverbal Behaviors (4 of 13) NonVerbal Communication readysetpresent.com Region – Mid-section (Arms and hands):
  15. 15. Note: Realize that there are cross-culture variations for the use of hand gestures. Note: Be aware of how often gestures are used and what they can mean in different cultures. 65 65 Nonverbal Behaviors (5 of 13) NonVerbal Communication readysetpresent.com Region – Mid-section (Arms and hands):
  16. 16. 77 Analyze and Understand NonVerbal Communication readysetpresent.com 8 Steps to Follow (2 of 20) 1 Gauge how close someone is to you. The closer they are, the warmer their opinions are of you.
  17. 17. 79 Analyze and Understand NonVerbal Communication readysetpresent.com 8 Steps to Follow (4 of 20) 2 Watch their head position. Overly tilted heads are a potential sign of sympathy. Alternatively, the person is trying to convince you of their honesty.
  18. 18. 80 Analyze and Understand NonVerbal Communication readysetpresent.com 8 Steps to Follow (5 of 20) 2 If people are complimented, they may be shy, ashamed, timid, keeping distance from the other person, in disbelief, or thinking to oneself. If it is after an explanation, then he or she may be unsure if what he or she said was correct.
  19. 19. Eyes Up and Left: Non-dominant hemisphere visualization – i.e., remembered imagery (visual remembered). Eyes Up and Right: Dominant hemisphere visualization – i.e., constructed imagery and visual fantasy (visual construction). 101 Neuro-linguistic Programming NonVerbal Communication readysetpresent.com Eye Access Cues (3 of 23)
  20. 20. Eyes Lateral Left: Non-dominant hemisphere auditory processing – i.e., remembered sounds, words, and "tape loops" (Ar) and tonal discrimination. 102 Neuro-linguistic Programming NonVerbal Communication readysetpresent.com Eye Access Cues (4 of 23)
  21. 21. 117 Neuro-linguistic Programming NonVerbal Communication readysetpresent.com Eye Access Cues (19 of 23) Auditory Digital (Internal Self Talk): Take a moment and listen to the sound of your own inner voice. How do you know it is your voice? ? In what types of situations do you talk to yourself the most? ? Think of the kinds of things that you say to yourself most often.
  22. 22. 141 How to Detect Lies – 13 Tips (16 of 24) NonVerbal Communication readysetpresent.com 9 Listen for a subtle delay in responses to questions. An honest answer comes quickly from memory. Lies require a quick mental review of what they have told others to avoid inconsistency and to make up new details as needed.
  23. 23. 142 How to Detect Lies – 13 Tips (17 of 24) NonVerbal Communication readysetpresent.com 10 Be conscious of their usage of words. Verbal expression can give many clues as to whether a person is lying, such as:
  24. 24. 150 How to Detect Lies – 13 Tips (24 of 24) NonVerbal Communication readysetpresent.com 1. Observe how the person smiles. 2. Notice the behavior of other body parts. 3. Look out for micro expressions. 4. Watch their eyes. 5. Check for sweating. 6. Mind exaggerated details. 7. Notice the person’s eye movements. 8. Be sensitive to the person’s emotional expression. 9. Listen for a subtle delay in responses to questions. 10. Be conscious of their usage of words. 11. Allow silence to enter the conversation. 12. Change the subject quickly. 13. Watch his or her throat.
  25. 25. The use of time to communicate is culturally specific. Americans’ habit of showing up "fashionably late" to a party might be considered rude by more punctual cultures. Yet in Mexico, most invitations do not even specify a time when guests are expected to arrive. 156 Trivia NonVerbal Communication readysetpresent.com Trivia – Time
  26. 26. FOR MORE INFORMATION VISIT US ONLINE AT .com

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