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Nonverbal communication

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A comprehensive training powerpoint that covers nonverbal communication in the workplace

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Nonverbal communication

  1. 1. Nonverbal Communication Sample
  2. 2. Nonverbal Communication Definition (10 of 17) www.readysetpresent.com Speech 7% Elements of Voice 38% Body Language 55% Page 2
  3. 3. Definition  Transmission of messages by a medium other than speech or writing. www.readysetpresent.com Page 3
  4. 4. Nonverbal Communication www.readysetpresent.com Page 4
  5. 5. Nonverbal Communication Definition (1 of 15)  Non-spoken context within where all face-to-face communication takes place.  Every conscious or subconscious behavior is suffused with meaning without which all verbal communication would be ambiguous. www.readysetpresent.com Page 5
  6. 6. Nonverbal Communication Definition (2 of 15)  Non-verbal communication includes: – Pitch. – Speed. – Tone. – Voice volume. – Gestures. – Facial expressions. www.readysetpresent.com Page 6
  7. 7. Nonverbal Communication Definition (3 of 15)  Non-verbal communication includes: – Body posture. – Stance. – Proximity. – Eye movements. – Dress and appearance. – Eye contact. www.readysetpresent.com Page 7
  8. 8. Nonverbal Communication Definition (4 of 15)  Sending and receiving messages in a variety of ways without the use of verbal codes (words).  Both intentional and unintentional although most speakers / listeners are not conscious of this. www.readysetpresent.com Page 8
  9. 9. Nonverbal Communication Definition (5 of 15)  It also includes: – Touch. – Glance. – Vocal nuance. – Pause (silence). – Intonation. – Smell. – Word choice and syntax. – Sounds (paralanguage). www.readysetpresent.com Page 9
  10. 10. Nonverbal Communication Definition (6 of 15)  Definition (CBC): “nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by both the source [speaker] and his or her use of the environment and that have potential message value for the source or receiver [listener] – (Samovar et al). www.readysetpresent.com Page 10
  11. 11. 65 Nonverbal Behaviors (1 of 13) Region - mid section (Arms and hands): Cupping/bowl like – Inner thoughts dreams. Brush off – Not accepting what is said. Cutting gestures – Difficult of abstract concepts. www.readysetpresent.com Page 11
  12. 12. Neuro-Linguistic Programming www.readysetpresent.com Page 12
  13. 13. Neuro-Linguistic Programming Eye Access Cues (14 of 23) www.readysetpresent.com Page 13 Up Lateral Down Subject’s Right Subject’s Left
  14. 14. Download “NonVerbal Communication” PowerPoint presentation at ReadySetPresent.com Slides include: 23 points on the definition of nonverbal communication, 12 points on the two categories of nonverbal communication, 13 points on behaviors, 8 non-verbal statistics, 24 tips for understanding, 65 nonverbal behaviors, 48 points on 8 steps to follow, 51 points on neuro-linguistic programming, 5 points on mirror neurons, 68 points and 13 tips to detect lies, 34 points on space trivia, plus 16 action steps and much more! Royalty Free – Use Them Over and Over Again. Now: more content, graphics, and diagrams www.readysetpresent.com Page 14

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