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TO THE POINT
ARTIFICIAL INTELLIGENCE – FACTS VS. MYTHS
1 Million Cups Presentation 1/17/2018
The Hint Group - 833-456-HINT – TheHintGroup.com
WHAT WE’LL COVER TODAY:
➢ FACTS VS. MYTHS
➢ WHAT AI REALLY IS
➢ WHY IS AI IMPORTANT TO YOU
ARTIFICIAL INTELLIGENCE
“THE CAPABILITY OF A MACHINE TO IMITATE INTELLIGENT
HUMAN BEHAVIOR” - MERRIAM-WEBSTER
MYTH #1
AI = ROBOTS!
“AI IS JUST A FANCY TERM
FOR ROBOTS WHO CAN ACT HUMAN!”
FACT:
IF A ROBOT IS THE BODY,
AI IS THE BRAIN
AI USES ALGORITHMS:
A SPECIFIC WAY TO SOLVE
A CLASS OF PROBLEMS USING
COMPUTER PROGRAMS AND
FORMULAS
ROBOTS ARE MACHINES THAT
CAN CARRY OUT AN ACTION
WITHOUT HUMAN HELP
BUT ONLY AFTER IT HAS BEEN PROGRAMED
BY A HUMAN!
WHY IT’S IMPORTANT:
IF YOU DON’T KNOW, YOU WON’T GROW
BONUS TRUTH NUGGETS!
AI IS PROVIDING A MORE
PERSONALIZED DIGITAL EXPERIENCE
✓ DEEPLY CUSTOMIZED CONSUMER JOURNEY
✓ USING HISTORICAL DATA
TO MAKE RECOMMENDATIONS
✓ STAYING ON THE PULSE OF YOUR CUSTOMERS
MYTH #2
AI DOESN’T NEED HUMANS!
“AI CAN EXIST AND RUN ALL ON ITS OWN!”
FACT:
AI IS LIKE A TODDLER
WANTING TO BE AN EINSTEIN
AI MUST STILL HAVE HUMAN
GUIDANCE:
“CRITICAL DECISIONS REQUIRE HUMAN
JUDGEMENT, MORALS AND INTUITION
– AI DOES NOT CHANGE THAT.”
-DAVID KENNY, SENIOR VP IBM
BONUS TRUTH NUGGET!
AI IS A GAME CHANGER FOR TARGETED
ADVERTISING
“TARGETED ADVERTISING, WRAPPED WITH AI,
CAN HYPER TARGET CUSTOMERS.”
JASON NESBITT, VP AGENCY OPERATIONS AT STRIKE SOCIAL
MYTH #3
AI WILL TAKE ALL JOBS!
“AI WILL REPLACE ALL HUMANS
IN THE WORKFORCE AND KILL ECONOMIES!”
FACT:
AI IS MEANT TO WORK WITH HUMANS,
NOT INSTEAD OF HUMANS
“Men and machines are good at fundamentally different things. People have
intentionality – we form plans and make decisions in complicated situations.
We’re less good at making sense of enormous amounts of data.
Computers are exactly the opposite – they excel at data processing, but struggle
to make basic judgments that would be simple to any human.” - Peter Thiel
SO WHAT CAN WE EXPECT?
✓ SOME JOBS WILL TRANSFORM
✓ NEW ROLES, UNKNOWN TODAY,
WILL BE CREATED
✓ HUMANS WILL RECONNECT WITH CREATIVITY
BONUS TRUTH NUGGET!
AI IS PROVIDING ACTIONABLE INSIGHTS AND
INTELLIGENCE IN THE SUPPLY CHAIN
“LEVERAGING AI TO OPTIMIZE DATA FOR THE B2B SECTOR
MAKES E-COMMERCE A POWERFUL ACCELERANT.”
-RADY GRADY, COO CLOUDCRAZE
MYTH #4
AI IS ONLY FOR THE BIG GUYS!
“AI IS SO COMPLEX ONLY BIG COMPANIES CAN USE IT!”
FACT:
YOU’RE USING EVERYDAY AND
PROBABLY DON’T REALIZE IT...
Product recommendations can now be driven
smarter, considering a customers point of entry
(Amazon)
Recent transactional history can predict a life
event and offer recommendations (Facebook)
Analysis of shipping delays can trigger real time
interaction to prevent attrition (Amazon Again)
MYTH #5
AI ALONE WILL FIX ALL OF YOUR BUSINESS
ISSUES!
“YOU’RE ALL IN ON AI OR YOU’RE DEAD MEAT!”
FACT:
AI STILL NEEDS YOUR INPUT TO BE &
DO ALL THAT YOUR BUSINESS NEEDS
THE AI TO BE & DO
✓ AI STILL NEEDS TRAINING
✓ IT REQUIRES “HUMANS IN THE LOOP” (HITL)
✓ IT CANNOT LEARN COMPLETELY ON ITS OWN
WHY IT’S IMPORTANT:
AI IS A PART OF YOUR PLAN,
NOT YOUR ENTIRE PLAN
RECAP
✓ ROBOTS = BODY, AI = BRAIN
✓ AI NEEDS HUMANS THEREFORE,
✓ AI WORKS W/ HUMANS, NOT INSTEAD OF
THEM
✓ IT’S NOT JUST FOR THE BIG GUY
✓ IT’S NOT ALL OR NOTHING!
ABOUT THE HINT GROUP
ALL ABOUT AI... ACTIONABLE INTELLIGENCE!
X-RAY VISION INTO YOUR
INDUSTRY/MARKETPLACE
OUR CLIENTS NO LONGER NEED TO GUESS
WHAT THE NEXT STEPS IN THEIR BUSINESS
SHOULD BE
BECAUSE WE WILL TELL THEM!!
THE HINT GROUP
www.TheHintGroup.com
833-456-HINT (4468)
more@thehintgroup.com
www.rcwspeaks.com (more on AI)

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To The Point: Artificial Intelligence - Facts vs Myths

  • 1. TO THE POINT ARTIFICIAL INTELLIGENCE – FACTS VS. MYTHS 1 Million Cups Presentation 1/17/2018 The Hint Group - 833-456-HINT – TheHintGroup.com
  • 2. WHAT WE’LL COVER TODAY: ➢ FACTS VS. MYTHS ➢ WHAT AI REALLY IS ➢ WHY IS AI IMPORTANT TO YOU
  • 3. ARTIFICIAL INTELLIGENCE “THE CAPABILITY OF A MACHINE TO IMITATE INTELLIGENT HUMAN BEHAVIOR” - MERRIAM-WEBSTER
  • 4. MYTH #1 AI = ROBOTS! “AI IS JUST A FANCY TERM FOR ROBOTS WHO CAN ACT HUMAN!”
  • 5. FACT: IF A ROBOT IS THE BODY, AI IS THE BRAIN
  • 6. AI USES ALGORITHMS: A SPECIFIC WAY TO SOLVE A CLASS OF PROBLEMS USING COMPUTER PROGRAMS AND FORMULAS
  • 7. ROBOTS ARE MACHINES THAT CAN CARRY OUT AN ACTION WITHOUT HUMAN HELP BUT ONLY AFTER IT HAS BEEN PROGRAMED BY A HUMAN! WHY IT’S IMPORTANT: IF YOU DON’T KNOW, YOU WON’T GROW
  • 8. BONUS TRUTH NUGGETS! AI IS PROVIDING A MORE PERSONALIZED DIGITAL EXPERIENCE ✓ DEEPLY CUSTOMIZED CONSUMER JOURNEY ✓ USING HISTORICAL DATA TO MAKE RECOMMENDATIONS ✓ STAYING ON THE PULSE OF YOUR CUSTOMERS
  • 9. MYTH #2 AI DOESN’T NEED HUMANS! “AI CAN EXIST AND RUN ALL ON ITS OWN!”
  • 10. FACT: AI IS LIKE A TODDLER WANTING TO BE AN EINSTEIN
  • 11. AI MUST STILL HAVE HUMAN GUIDANCE: “CRITICAL DECISIONS REQUIRE HUMAN JUDGEMENT, MORALS AND INTUITION – AI DOES NOT CHANGE THAT.” -DAVID KENNY, SENIOR VP IBM
  • 12. BONUS TRUTH NUGGET! AI IS A GAME CHANGER FOR TARGETED ADVERTISING “TARGETED ADVERTISING, WRAPPED WITH AI, CAN HYPER TARGET CUSTOMERS.” JASON NESBITT, VP AGENCY OPERATIONS AT STRIKE SOCIAL
  • 13. MYTH #3 AI WILL TAKE ALL JOBS! “AI WILL REPLACE ALL HUMANS IN THE WORKFORCE AND KILL ECONOMIES!”
  • 14. FACT: AI IS MEANT TO WORK WITH HUMANS, NOT INSTEAD OF HUMANS “Men and machines are good at fundamentally different things. People have intentionality – we form plans and make decisions in complicated situations. We’re less good at making sense of enormous amounts of data. Computers are exactly the opposite – they excel at data processing, but struggle to make basic judgments that would be simple to any human.” - Peter Thiel
  • 15. SO WHAT CAN WE EXPECT? ✓ SOME JOBS WILL TRANSFORM ✓ NEW ROLES, UNKNOWN TODAY, WILL BE CREATED ✓ HUMANS WILL RECONNECT WITH CREATIVITY
  • 16. BONUS TRUTH NUGGET! AI IS PROVIDING ACTIONABLE INSIGHTS AND INTELLIGENCE IN THE SUPPLY CHAIN “LEVERAGING AI TO OPTIMIZE DATA FOR THE B2B SECTOR MAKES E-COMMERCE A POWERFUL ACCELERANT.” -RADY GRADY, COO CLOUDCRAZE
  • 17. MYTH #4 AI IS ONLY FOR THE BIG GUYS! “AI IS SO COMPLEX ONLY BIG COMPANIES CAN USE IT!”
  • 18. FACT: YOU’RE USING EVERYDAY AND PROBABLY DON’T REALIZE IT...
  • 19. Product recommendations can now be driven smarter, considering a customers point of entry (Amazon) Recent transactional history can predict a life event and offer recommendations (Facebook) Analysis of shipping delays can trigger real time interaction to prevent attrition (Amazon Again)
  • 20. MYTH #5 AI ALONE WILL FIX ALL OF YOUR BUSINESS ISSUES! “YOU’RE ALL IN ON AI OR YOU’RE DEAD MEAT!”
  • 21. FACT: AI STILL NEEDS YOUR INPUT TO BE & DO ALL THAT YOUR BUSINESS NEEDS THE AI TO BE & DO
  • 22. ✓ AI STILL NEEDS TRAINING ✓ IT REQUIRES “HUMANS IN THE LOOP” (HITL) ✓ IT CANNOT LEARN COMPLETELY ON ITS OWN WHY IT’S IMPORTANT: AI IS A PART OF YOUR PLAN, NOT YOUR ENTIRE PLAN
  • 23. RECAP ✓ ROBOTS = BODY, AI = BRAIN ✓ AI NEEDS HUMANS THEREFORE, ✓ AI WORKS W/ HUMANS, NOT INSTEAD OF THEM ✓ IT’S NOT JUST FOR THE BIG GUY ✓ IT’S NOT ALL OR NOTHING!
  • 24. ABOUT THE HINT GROUP ALL ABOUT AI... ACTIONABLE INTELLIGENCE! X-RAY VISION INTO YOUR INDUSTRY/MARKETPLACE OUR CLIENTS NO LONGER NEED TO GUESS WHAT THE NEXT STEPS IN THEIR BUSINESS SHOULD BE BECAUSE WE WILL TELL THEM!!
  • 25. THE HINT GROUP www.TheHintGroup.com 833-456-HINT (4468) more@thehintgroup.com www.rcwspeaks.com (more on AI)