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Intelligence Augmentation - The Next-Gen AI

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Intelligence Augmentation - The Next-Gen AI

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Robotics and AI have integrated human and mechanical capabilities at work, with jobs lost and skills condensed to a keystroke. But human intelligence is far from obsolete.

With crowd-computing we have knowledge exchanges like Wiki, and real-time curated news. Semantic technology helps leaders to understand what is happening in the work place. But neurology shows that these leaders cannot make choices, and therefore take action, without emotion.

Augmented Intelligence takes human intuition and imagination, and combines it with AI’s ability to automate and scale, making the Intelligent Workplace hard to beat.

Robotics and AI have integrated human and mechanical capabilities at work, with jobs lost and skills condensed to a keystroke. But human intelligence is far from obsolete.

With crowd-computing we have knowledge exchanges like Wiki, and real-time curated news. Semantic technology helps leaders to understand what is happening in the work place. But neurology shows that these leaders cannot make choices, and therefore take action, without emotion.

Augmented Intelligence takes human intuition and imagination, and combines it with AI’s ability to automate and scale, making the Intelligent Workplace hard to beat.

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Intelligence Augmentation - The Next-Gen AI

  1. 1. AIIA:@constant_garden #AugmentInt https://www.linkedin.com/in/melaniecook2 Designing AI to augment not replace people in the workplace
  2. 2. HUMAN + MACHINE Human and machine is the magic. Studies show that human + machine will beat a human or a machine at almost every task. @constant_garden #AugmentIntSource: Augmenting Human Intelligence , Dr John Kelly
  3. 3. A 30-YEAR GRACE PERIOD Right now it is estimated that we have a 30-year grace period before machines takeover in the workplace. 2015201620172018201920202021202220232024202520262027202820292030203120322033203420352036203720382039204020412042204320442045 @constant_garden #AugmentInt
  4. 4. SYSTEMS SCIENCE Systems Scientists see the world as a connected system of elements, each interdependent on the next. Originating in cybernetics it is the study of communications and control in complex organisations, concerned with the structure, behaviour and control of natural, human and non-humans systems. @constant_garden #AugmentInt
  5. 5. RELEASE FROM DRUDGERY Norbert Wiener - father of Cybernetics - saw the potential for humans and machines collaborating. This could “amplify human power and release people from the repetitive drudgery of manual labor, in favour of more creative pursuits in knowledge work and the arts.” Source: Cybernetics, Norbert Wiener @constant_garden #AugmentInt POSITIVE FEEDBACK LOOP
  6. 6. ROCK ROBOT ROCK “The automatic factory could not fail to raise new social problems [as it] threatens to replace [human workers] completely by mechanical agents. …If these changes… come upon us in a haphazard and ill-organised way, we may well be in for the greatest period of unemployment we have yet seen.” Norbert Wiener Source: The Human Use of Humans , Norbert Wiener @constant_garden #AugmentInt NEGATIVE FEEDBACK LOOP
  7. 7. Manufacturing Added Value (Old Data Series) Manufacturing Added Value (New Data Series) RISINGPRODUCTIVITY @constant_garden #AugmentIntSource: A FAQ on Tech, Jobs and Wages. Andrew McAfee
  8. 8. US Manufacturing Employment (1000s of people) Manufacturing Added Value (Old Data Series) Manufacturing Added Value (New Data Series) FALLINGJOBS @constant_garden #AugmentIntSource: A FAQ on Tech, Jobs and Wages. Andrew McAfee
  9. 9. Fukoku Mutual Life Insurance replaces human claims clerks with IBM Watson Explorer for better customer service and a $1.1 mn in savings a year. @constant_garden #AugmentInt AUTOMATION IS COLLAR BLIND
  10. 10. Chatbots will replace up to 90% of public-sector workers in the UK, as well tens of thousands in the health sector by 2030. @constant_garden #AugmentInt
  11. 11. CH CH CH CH CHANGES 75% of companies worldwide have fully implemented or are testing adopting cognitive and AI technologies with their workforce. Source: 2017 Global Human Capital Trends. Deloitte @constant_garden #AugmentInt
  12. 12. COME AND FACE THE CHANGE Only 17% of organisations are ready to manage a workforce with people, robots and AI working side by side. Source: 2017 Global Human Capital Trends. Deloitte @constant_garden #AugmentInt
  13. 13. YOUR JOB. BUT MUCH MORE It’s not just a way to make a living. Identity. Self-worth. Security. @constant_garden #AugmentInt
  14. 14. WHAT IF WE SUCCEED? AI Researchers are only now turning to this question. What happens if we succeed in building a Superintelligence? They will be a formidable friend or foe. @constant_garden #AugmentInt
  15. 15. Google wins Go Liberatus wins Texas Hold 'em poker High belief in AI AI winters and downturns Sutherland's sketchpad Turing letter Dartmouth workshop Lighthill report Internet bubble SingularityIBM Amazon Facebook Google Microsoft Baidu Tencent Alibaba IPTO formed Major HCI labs form HCI accepted in many CS departments Deep Blue beats Kasparov Watson wins Jeopardy 1mn hours on the road in Google’s driverless cars Source: AI and HCI: Two Fields Divided by a Common Focus. Jonathan Grudin, Winter, 2009 @constant_garden #AugmentInt
  16. 16. THE RIGHT THING The question to ask is not how do we make machines more intelligent, but how do we get them to do the right thing by people? @constant_garden #AugmentInt
  17. 17. LOCK IT AWAY We could try an insist that AIs are locked away, in Farady cages, disconnected from the world. @constant_garden #AugmentInt
  18. 18. YES MA’AM, NO MA’AM Limit AIs to yes no answers. In effect stunting its ability to grow. But even in yes and no answers there is judgement. @constant_garden #AugmentInt
  19. 19. BUILD AN AI VERIFIER A verifier is an AI that can check if other AIs will be ‘beneficial’. As a community we could concentrate on building that first. Source: Long-term future of AI. Stuart Russell @constant_garden #AugmentInt
  20. 20. HUMAN AND MACHINE AS ONE With cooperative inverse reinforcement learning, the human holds the values, and machines carry out behaviour that achieve the values that is has derived. @constant_garden #AugmentInt
  21. 21. DERIVED VALUE SYSTEM The agent derives your value system by observing your behaviour. Picture: 20th Century Eastern European Office of Adders @constant_garden #AugmentInt
  22. 22. HUMANS AIN’T PERFECT We don’t always behave in a rational way as my behaviour around Voodoo Donuts attests to. But many say that imperfection is what makes our values so important. @constant_garden #AugmentInt
  23. 23. AIIA@constant_garden #AugmentInt
  24. 24. ONE SYSTEM In 1968 Engelbart demoed a networked, interactive system that formed the foundation of modern computing. To him humans and computers are one system. @constant_garden #AugmentIntSource: Doug Engelbart, “The Augmented Knowledge Workshop”
  25. 25. COUNTER CULTURE EXPERIMENTATION The LSD fuelled counter culture opened Engelbart up to experimenting on everything from psychedelic drugs to new computer technologies. LSD expanded the mind. HCI augmented the mind. Technology is never built in isolation. It is a product of its time - humans and technology combined. @constant_garden #AugmentInt
  26. 26. AI The idea of a computer system that, by reproducing human cognition, allows that system to function autonomously and effectively in a given domain. An AI system demonstrates a kind of intentionality—it initiates action in its environment and pursues goals. Source: Wikipedia: An Intelligence Augmentation tool @constant_garden #AugmentInt
  27. 27. IA The idea that a computer system supplements and supports human thinking, analysis, and planning, leaving the intentionality of a human actor at the heart of the human- computer interaction. Focusing on the interaction of humans and computers, rather than on computers alone. Source: Wikipedia: An Intelligence Augmentation tool @constant_garden #AugmentInt
  28. 28. AI IA Research Application Make better decision-making systems Augment human actors Intelligence can be modelled Humanity doesn't need to be Promise of a scale Promise of democracy Machine learning Cognative computing @constant_garden #AugmentInt
  29. 29. CENTRED AROUND YOU It would be most useful and probably most human-centred if we talked about what you as an individual can do today. @constant_garden #AugmentInt
  30. 30. ABUNDANCE Do you see abundance effecting your company? How would you master abundance with AI? @constant_garden #AugmentInt
  31. 31. DILUTION OF DEMAND Is your business likely to succumb to the dilution of demand? How can AI and other exponential technology create abundance? @constant_garden #AugmentInt
  32. 32. DISRUPTION Is there start up activity in your industry that threatens your business? Is your job at risk of automation - if so, can you drive that automation so it is centred around human strengths and values? @constant_garden #AugmentInt
  33. 33. PREPARE POLICYMAKERS Help them, help us by insisting they think about the workplace of the future and how we make the best of it, whilst protecting us from the worse of it.
  34. 34. TAKE CONTROL We still have time to shape AI and its effect on the workplace or at least our response to its effect. Don’t shirk this responsibility because you think it won’t effect you. @constant_garden #AugmentInt
  35. 35. TOGETHER IS BETTER Line up coordination, conventional wisdom and technology to design humans into the system and not out of the system. @constant_garden #AugmentIntSource: Superintelligence. Paths. Dangers. Strategies. Nick Bostrom
  36. 36. WE HAVE THE POWER As workers, consumers and humans can we share in the responsibility in finding a way of making AI, IA.
  37. 37. @constant_garden #AugmentInt https://www.linkedin.com/in/melaniecook2 https://thegrid.ai/nudge
  38. 38. AI IA:I I @constant_garden #AugmentInt

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