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Hype vs. Reality
The AI Explainer
1
Prepared by: Prashant Sakariya
Email:- prashantsakariya@yahoo.in
AI and the Near Term
2
Artificial intelligence (AI) is everywhere, promising self-drivingcars,
medicalbreakthroughs, and new ways of working.
But how do you separate hype from reality? How can your company
applyAI to solve real business problems in 2017?
In September 2016, Luminary Labs convened 30 executives in
healthcare, machine learning, and analytics for a grounded discussion
on these questions with machine learning expert Hilary Mason,
founder and CEO of Fast Forward Labs, and Sandy Allerheiligen, VP
of data science and predictive and economic modeling at Merck.
Here’s a synopsis of what we discussed, and whatAI learnings your
business should keep in mind for 2017.
The Hype
We’ve all seen the sensational headlines: The robots are
coming, and they’ll take our jobs!AI can do your job faster
and more accurately than you can!
3
4
The
Reality
Human jobs won’t go away, but they will change. Roles will
be more creative and specialized as AI is integrated into the
workday. Better data leads to better math leads to better
predictions, so people using AI can automate the tedious
work and take action on the insights.
5
In the short term
AI does the math faster, saving money by automating
normally complex processes.
It makes your life easier even now, behind the scenes.
This is what it looks like today.
The Nest thermostat remembers what temperatures you like
and adjusts automatically, like turning the temperature down
when you’re away and turning it up when you’re on your way
home. This saves users time, energy, and money.
6
7
Netflix’s predictive analytics recommend what you might
want to watch next—and what studios should create next—
based on viewer data. Amazon, iTunes, Pandora, and other
companies use predictive analytics to make better
recommendations.
8
Salesforce Einstein applies natural language processing to
analyze text from e-mails exchanged with customers to
estimate the likelihood that a user will buy, detect deals a
team is at risk of losing, and recommend actions to improve
sales. 8
9
In the longer term
AI will transform industries.
For example, algorithms help healthcare professionals
recognize anomalies or patterns in medical images with
more accuracy than the human eye. Over time, this can
result in a library of knowledge that can lead to potential
disease cures. 10
11
One of AI’s promises is to make self-driving cars safer.
Everyday driving decisions, such as whether to stop abruptly
or swerve to avoid hitting an obstacle, will be powered by AI.
Photo: NVIDIA Coporation 11
12
AI will help redesign the entire shopping experience, optimizing
everything with more and better data. Retailers will seamlessly
stock the precise number of goods needed on shelves at any
given time, and know which product at which price should be
highlighted to a specific customer as they navigate a store.
12
Where do you start?
13
Five ways to look past the shiny-object phase and into
practical AI planning in 2017.
1. Don’t fear the robots. The idea is to augment, not replace,
work. AI can absorb cognitive drudgery, like turning data points
into visual charts, calculating complex math formulas, or
summarizingthe financial news of the day into a single report.
This frees up people to focus on acting on the insights.
Photo: Flickr user joao_trindade 14
2. Start with the problem, not the solution. Before launching an
AI program, identify concrete business problems, then consider if
AI can help. For example, rather than ask, “What can we use AI
for?”, think, “Where could we make our operations more efficient?”
or “What decisions are we making without data?”
Photo: Flickr userRobert Couse-Baker 15
3. Emphasize empathy. The more machines we employ, the
more people skills we need. Leaders must build empathy across
the organization to help employees see impact. Focus on howAI
can help workers add more human value, rather than replace
them. For example, McDonald’s added robots to theirfranchises,
but doesn’t plan to cut human jobs. Photo: Flickr userEasySentrisentri 16
4. Engage the skeptics. Understand what they fear and start
there. Fast Forward Labs’ Hilary Mason shared an example of
winning buy-in by demonstrating how machine learning could
solve a problem for an overburdened regulatory team.
17
5. Remember: It’s not magic. If a vendor can’t explain their AI
product or service in terms you understand, don’t buy it. Much of
what’s called AI today (“AI personal assistants,” anyone?) is
actually humans wrangling a trove of data behind the scenes. If it
doesn’t make sense, it might not be real.
Photo: Flickr userJDHancock 18
Glossary
19
Some AI terms are used primarily for marketing
purposes, while others are more technical.
Here are our translations for common terms you may
hear, whether you’re being sold an AI product or
partnering with a team of AI experts. It’s a great
starting point for becoming an AI leader in your
organization.
The big picture
20
Artificial intelligence (AI): Marketing term that describes a
continuum of non-living analytical power, fueled by fast
processing and data storage’s declining costs. Applications
today are termed weak AI (like IBM Watson), which are
algorithms built to accomplish a specific task. StrongAI (like
Skynet) is a term for hypothetical future applications thatwill
replicate human intelligence.
Big data: Buzzword alluding to a machine’s ability to
generate insights and learn from massive data sets,
because sensors, software, and recordkeeping generate a
lot of data. For example, The Weather Company and IBM
researched weather’s impact on business by analyzing
millions of data points from weather sensors, aircraft,
smartphones, buildings, and vehicles.
Most important to remember
21
Machine learning: Method of automated analytical model
building. Machine learning lets computers find hidden
insights without being explicitly programmed where to look.
For instance, Facebook’s machine learning software uses
algorithms and data points to show a user suggested
friends, display relevant ads, and detect spam.
Algorithm: Formula that represents a relationship between
things. It’s a self-contained, step-by-step set of operations
that automates a function, like aprocess, recommendation,
or analysis. For example, Netflix’s recommendation
algorithms can predict what movies a consumermight want
to watch based on their viewing history.
Nuts and bolts
22
Deep learning: Branch of machine learning that uses
multiple layers of distributed representations (neural
networks) to recognize patterns in digital sounds, images,
or other data. For example, Google’s DeepDream photo-
editing software allows neural networks to “hallucinate”
patterns and images in aphoto.
Neural networks: Computational approach that loosely
models how the brain solves problems with layers of inputs
and outputs. Rather than being programmed, the networks
are trained with several thousand cycles of interaction.
Businessescan use these to do a lot with a little; for
example, neural networks can generate image captions,
classify objects, or predict stock market fluctuations.
Nuts and bolts
23
Natural language processing: Field of study in which
machines are trained to understand human language using
machine-learning techniques. It’s useful for automatic
translations, chatbots, or AI personal assistants. Think of
the robot voice that picks up your helpline call and asks,
“What can I help you with?” or an automated chatbot that
responds to yourtexts.
Parsing: The process of evaluating text according to a set
of grammar or syntax rules. You can build algorithms that
parse text according to English grammarrules, for example,
to aid natural languageprocessing.
Recommended reading
24
AI: The big picture
25
• The Hype and Hope of Artificial Intelligence, The New Yorker
• What Counts as Artificially Intelligent? AI and Deep Learning,
Explained, The Verge
• The Extraordinary Link Between Deep Neural Networks and the
Nature of the Universe, MIT Technology Review
• The Competitive Landscape for Machine Intelligence, Harvard
BusinessReview
• What Do People—Not Techies, Not Companies—Think About
Artificial Intelligence?, Harvard Business Review
How companies use AI today
26
• An Exclusive Look at Machine Learning atApple, Backchannel
• Preparingfor the Future ofArtificial Intelligence,White House Blog
• UsingArtificialIntelligence to TransformHealthcare with Pinaki
Dsagupta,Hindsight,Startup Health
• Beyond Siri, The Next-GenerationAIAssistantsAre Smarter
Specialists, Fast Company
• Infographic:What You Need to Know About Google RankBrain,
Contently
• Facebook is GivingAwaythe Softwareit Uses to Understand Objects
in Photos,The Verge
• HowAI is Changing HumanResources, Fast Company
• Beyond Automation, Harvard Business Review
Ethical considerations
• The Head of Google’sBrain Teamis More Worried about the Lack of
Diversityin Artificial Intelligence than anAI Apocalypse,re/code
• The Tradeoffs of Imbuing Self-Driving Cars With Human Morality,
Motherboard
• If We Don’t WantAI to Be Evil, We Should TeachIt to Read, Motherboard
• The Ethics of Artificial Intelligence,Nick Bostrom
• Twitter Taught Microsoft'sAI Chatbotto be a RacistAsshole in Less
Thana Day, The Verge
• AlgorithmsAre BiasedAgainst Women and the Poor, According to a
Former Math Professor,The Cut
• Elon Musk elaborateson hisAI concerns,SamAltman YouTube interview
27
ThankYou!

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HYpe or Reality: The AI Explainer

  • 1. Hype vs. Reality The AI Explainer 1 Prepared by: Prashant Sakariya Email:- prashantsakariya@yahoo.in
  • 2. AI and the Near Term 2 Artificial intelligence (AI) is everywhere, promising self-drivingcars, medicalbreakthroughs, and new ways of working. But how do you separate hype from reality? How can your company applyAI to solve real business problems in 2017? In September 2016, Luminary Labs convened 30 executives in healthcare, machine learning, and analytics for a grounded discussion on these questions with machine learning expert Hilary Mason, founder and CEO of Fast Forward Labs, and Sandy Allerheiligen, VP of data science and predictive and economic modeling at Merck. Here’s a synopsis of what we discussed, and whatAI learnings your business should keep in mind for 2017.
  • 3. The Hype We’ve all seen the sensational headlines: The robots are coming, and they’ll take our jobs!AI can do your job faster and more accurately than you can! 3
  • 4. 4 The Reality Human jobs won’t go away, but they will change. Roles will be more creative and specialized as AI is integrated into the workday. Better data leads to better math leads to better predictions, so people using AI can automate the tedious work and take action on the insights.
  • 5. 5 In the short term AI does the math faster, saving money by automating normally complex processes. It makes your life easier even now, behind the scenes. This is what it looks like today.
  • 6. The Nest thermostat remembers what temperatures you like and adjusts automatically, like turning the temperature down when you’re away and turning it up when you’re on your way home. This saves users time, energy, and money. 6
  • 7. 7 Netflix’s predictive analytics recommend what you might want to watch next—and what studios should create next— based on viewer data. Amazon, iTunes, Pandora, and other companies use predictive analytics to make better recommendations.
  • 8. 8 Salesforce Einstein applies natural language processing to analyze text from e-mails exchanged with customers to estimate the likelihood that a user will buy, detect deals a team is at risk of losing, and recommend actions to improve sales. 8
  • 9. 9 In the longer term AI will transform industries.
  • 10. For example, algorithms help healthcare professionals recognize anomalies or patterns in medical images with more accuracy than the human eye. Over time, this can result in a library of knowledge that can lead to potential disease cures. 10
  • 11. 11 One of AI’s promises is to make self-driving cars safer. Everyday driving decisions, such as whether to stop abruptly or swerve to avoid hitting an obstacle, will be powered by AI. Photo: NVIDIA Coporation 11
  • 12. 12 AI will help redesign the entire shopping experience, optimizing everything with more and better data. Retailers will seamlessly stock the precise number of goods needed on shelves at any given time, and know which product at which price should be highlighted to a specific customer as they navigate a store. 12
  • 13. Where do you start? 13 Five ways to look past the shiny-object phase and into practical AI planning in 2017.
  • 14. 1. Don’t fear the robots. The idea is to augment, not replace, work. AI can absorb cognitive drudgery, like turning data points into visual charts, calculating complex math formulas, or summarizingthe financial news of the day into a single report. This frees up people to focus on acting on the insights. Photo: Flickr user joao_trindade 14
  • 15. 2. Start with the problem, not the solution. Before launching an AI program, identify concrete business problems, then consider if AI can help. For example, rather than ask, “What can we use AI for?”, think, “Where could we make our operations more efficient?” or “What decisions are we making without data?” Photo: Flickr userRobert Couse-Baker 15
  • 16. 3. Emphasize empathy. The more machines we employ, the more people skills we need. Leaders must build empathy across the organization to help employees see impact. Focus on howAI can help workers add more human value, rather than replace them. For example, McDonald’s added robots to theirfranchises, but doesn’t plan to cut human jobs. Photo: Flickr userEasySentrisentri 16
  • 17. 4. Engage the skeptics. Understand what they fear and start there. Fast Forward Labs’ Hilary Mason shared an example of winning buy-in by demonstrating how machine learning could solve a problem for an overburdened regulatory team. 17
  • 18. 5. Remember: It’s not magic. If a vendor can’t explain their AI product or service in terms you understand, don’t buy it. Much of what’s called AI today (“AI personal assistants,” anyone?) is actually humans wrangling a trove of data behind the scenes. If it doesn’t make sense, it might not be real. Photo: Flickr userJDHancock 18
  • 19. Glossary 19 Some AI terms are used primarily for marketing purposes, while others are more technical. Here are our translations for common terms you may hear, whether you’re being sold an AI product or partnering with a team of AI experts. It’s a great starting point for becoming an AI leader in your organization.
  • 20. The big picture 20 Artificial intelligence (AI): Marketing term that describes a continuum of non-living analytical power, fueled by fast processing and data storage’s declining costs. Applications today are termed weak AI (like IBM Watson), which are algorithms built to accomplish a specific task. StrongAI (like Skynet) is a term for hypothetical future applications thatwill replicate human intelligence. Big data: Buzzword alluding to a machine’s ability to generate insights and learn from massive data sets, because sensors, software, and recordkeeping generate a lot of data. For example, The Weather Company and IBM researched weather’s impact on business by analyzing millions of data points from weather sensors, aircraft, smartphones, buildings, and vehicles.
  • 21. Most important to remember 21 Machine learning: Method of automated analytical model building. Machine learning lets computers find hidden insights without being explicitly programmed where to look. For instance, Facebook’s machine learning software uses algorithms and data points to show a user suggested friends, display relevant ads, and detect spam. Algorithm: Formula that represents a relationship between things. It’s a self-contained, step-by-step set of operations that automates a function, like aprocess, recommendation, or analysis. For example, Netflix’s recommendation algorithms can predict what movies a consumermight want to watch based on their viewing history.
  • 22. Nuts and bolts 22 Deep learning: Branch of machine learning that uses multiple layers of distributed representations (neural networks) to recognize patterns in digital sounds, images, or other data. For example, Google’s DeepDream photo- editing software allows neural networks to “hallucinate” patterns and images in aphoto. Neural networks: Computational approach that loosely models how the brain solves problems with layers of inputs and outputs. Rather than being programmed, the networks are trained with several thousand cycles of interaction. Businessescan use these to do a lot with a little; for example, neural networks can generate image captions, classify objects, or predict stock market fluctuations.
  • 23. Nuts and bolts 23 Natural language processing: Field of study in which machines are trained to understand human language using machine-learning techniques. It’s useful for automatic translations, chatbots, or AI personal assistants. Think of the robot voice that picks up your helpline call and asks, “What can I help you with?” or an automated chatbot that responds to yourtexts. Parsing: The process of evaluating text according to a set of grammar or syntax rules. You can build algorithms that parse text according to English grammarrules, for example, to aid natural languageprocessing.
  • 25. AI: The big picture 25 • The Hype and Hope of Artificial Intelligence, The New Yorker • What Counts as Artificially Intelligent? AI and Deep Learning, Explained, The Verge • The Extraordinary Link Between Deep Neural Networks and the Nature of the Universe, MIT Technology Review • The Competitive Landscape for Machine Intelligence, Harvard BusinessReview • What Do People—Not Techies, Not Companies—Think About Artificial Intelligence?, Harvard Business Review
  • 26. How companies use AI today 26 • An Exclusive Look at Machine Learning atApple, Backchannel • Preparingfor the Future ofArtificial Intelligence,White House Blog • UsingArtificialIntelligence to TransformHealthcare with Pinaki Dsagupta,Hindsight,Startup Health • Beyond Siri, The Next-GenerationAIAssistantsAre Smarter Specialists, Fast Company • Infographic:What You Need to Know About Google RankBrain, Contently • Facebook is GivingAwaythe Softwareit Uses to Understand Objects in Photos,The Verge • HowAI is Changing HumanResources, Fast Company • Beyond Automation, Harvard Business Review
  • 27. Ethical considerations • The Head of Google’sBrain Teamis More Worried about the Lack of Diversityin Artificial Intelligence than anAI Apocalypse,re/code • The Tradeoffs of Imbuing Self-Driving Cars With Human Morality, Motherboard • If We Don’t WantAI to Be Evil, We Should TeachIt to Read, Motherboard • The Ethics of Artificial Intelligence,Nick Bostrom • Twitter Taught Microsoft'sAI Chatbotto be a RacistAsshole in Less Thana Day, The Verge • AlgorithmsAre BiasedAgainst Women and the Poor, According to a Former Math Professor,The Cut • Elon Musk elaborateson hisAI concerns,SamAltman YouTube interview 27