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Madness Madness! 
A Case Study of #ArtMadness 
and #ArtWorldCup
Think Big, Start Small, Create 
Illustration: Michael Neault & Rita Troyer.
We are always trying small things, 
with limited resources, 
to see what will engage people. 
Sometimes these things have big, 
unexpected results.
Materials: 
• Adobe Photoshop 
• Twitter 
• Facebook 
• Email 
• Counting skills (both fingers and toes) 
• Staff time
Twitter Facebook
#ArtMadness Takeaway 
Simple design and regular posting times
#ArtMadness Takeaway 
Bracket format appealed to a community of sports fans
#ArtMadness Takeaway 
Modern v. contemporary artworks
#ArtMadness Takeaway 
We learned about our online audiences from their comments
#ArtMadness Takeaway 
As a lifelong visitor of the Albright-Knox Art Gallery and someone 
who values art in their life, I believe #ArtMadness was successful 
in using social media outlets to engage art lovers and strengthen 
our community as a whole. 
– Jennifer Dunning, Office of Assemblyman Sean Ryan 
Followers  super fans
#ArtMadness Takeaway 
Twitter v. Facebook
#ArtMadness Takeaway 
Super fans  brand ambassadors
We had so much fun, 
we decided to try it again!
albrightknox.tumblr.com
#ArtWorldCup Takeaway 
Was it too soon after #ArtMadness?
#ArtWorldCup Takeaway 
Photograph by Tom Loonan 
Was it the season?
#ArtWorldCup Takeaway 
#ArtWorldCup 
Photograph by Tom Loonan 
Was it the season?
#ArtWorldCup Takeaway 
Featured works did not follow tournament schedule and were not as recognizable 
Collection images
Our total reach increased by more than 125%. Gained more than 245 new followers.
Our total reach increased by more than 19.4%. Gained more than 130 new followers.
#ArtMadness v. #ArtWorldCup
Overall Takeaways 
Social media is unpredictable
Overall Takeaways 
Build relationships with individual people
Overall Takeaways 
Photograph by Tom Loonan 
Quality v. quantity of fans
AK Social Media Team 
Steve Boyd 
sboyd@albrightknox.org 
Pamela Martin 
pmartin@albrightknox.org 
Kelly Carpenter 
kcarpenter@albrightknox.org 
ThanThkank syou!

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Madness madness ak

Editor's Notes

  1. We are part of a self-directed digital strategy group at the Albright-Knox. We are always trying to figure out how to use our limited resources to engage our audiences online. We saw that our reach and engagement on Facebook was dwindling. We knew that some NCAA games were coming to Buffalo. We knew that people LOVE doing NCAA brackets. Light bulb: March Madness became Art Madness!
  2. Van Gogh was victorious!
  3. In addition to voting, people contributed color commentary.
  4. They also shared personal stories about the works and got into heated discussions about the merits of different works and styles of art.
  5. We had press coverage in The Buffalo News right out of the gate.
  6. Average views up more than 300%: Average views for #ArtMadness posts were 1,727, versus non-#ArtMadness posts at 510 Average interactions up nearly 300%: Average interactions (likes, shares, and comments) for #ArtMadness posts was 248, versus non-#ArtMadness posts at 83
  7. Marked increase in Twitter followers: Gained more than 245 followers in two-and-a-half weeks, which is a lot for us!
  8. We had the press coverage (on TV this time)!
  9. We had some spikes in engagement.
  10. But nothing like we experienced with #ArtMadness.
  11. The votes were there (though not quite as many), but the discussion wasn’t there.