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Problem - Repeated thefts in
guestrooms and from severe
pilfering of guest and cleaning
supplies.
Measurements
• Stopping the guests from miss-conducting the
hotel assets.
• Increasing the supervision and security
procedure.
• Setting a standard procedure to control the
staff activities.
• Route cause behind the motive of theft
should be find.
Loopholes in Department
•Security system lacks technical support.
• Standard procedures should be followed
strictly to avoid these kind of situations.
• Weak supervision and less control over the
staff members.
Save Environment Initiative
• The following practices will transform our
hotel into an Ecotel which stands for Eco-
friendly Hotel.
• Replacing plastic bags from paper bags.
• Using the alternatives for Airfreshners.
• Asking staff to take initiative.
• Asking guest to become a part of it.
• Adapting the Recycling and Re-using
procedures.
• Less Electricity Consumption Practices.
Thank You

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case study chapter-7.ppt

  • 1. Problem - Repeated thefts in guestrooms and from severe pilfering of guest and cleaning supplies.
  • 2. Measurements • Stopping the guests from miss-conducting the hotel assets. • Increasing the supervision and security procedure. • Setting a standard procedure to control the staff activities. • Route cause behind the motive of theft should be find.
  • 3. Loopholes in Department •Security system lacks technical support. • Standard procedures should be followed strictly to avoid these kind of situations. • Weak supervision and less control over the staff members.
  • 4. Save Environment Initiative • The following practices will transform our hotel into an Ecotel which stands for Eco- friendly Hotel. • Replacing plastic bags from paper bags. • Using the alternatives for Airfreshners. • Asking staff to take initiative. • Asking guest to become a part of it. • Adapting the Recycling and Re-using procedures. • Less Electricity Consumption Practices.