3. • The hotel industry’s long-established and continuous
effort to control costs through such sustainable practices
as limiting water and energy use has been given
additional impetus as consumers have become
interested in having hotels reduce their resource
consumption and address their impact on the
environment. Despite years of conservation efforts,
hotels’ energy and resource use is still considerable but
that also opens the way to further sustainability efforts,
which have the double benefit of saving money and
benefiting the environment. Hotel operators are well
aware of the potential benefits of sustainability, and many
of them publicly promote resource conservation.
4. Air and water contamination
Hygiene and health problems
Negative experience
of tourists
5. • Reduced utility costs, e.g. hauling and tipping fees (for
example, the Half Moon Hotel in Jamaica reduced its
garbage hauling costs from US $1,700 to US $620/month).
• • Increased revenue from recyclables
• • Reduced insect and rodent problems, fire hazards, and
odors
• • Improved community relations,
• • Improved sanitation
• • Improved aesthetics, e.g. reduced litter on beaches
• • Improved guest satisfaction, due to all of the above
6. • Ask staff how to reduce waste
• Set policies with goals, accountability and a training plan
• Consider incentives and staff commitment letter
• Keep monthly statistics on trash and recycling: bills, of
pickups and weight
8. • Refillable amenity dispensers can replace soap, lotion, shampoo and
conditioner bottles
• Highly concentrated cleaning supplies
• Switch from incandescent to fluorescent lights—they last 5x longer.
Or use LED bulbs—they last 25x longer.
• Restaurants: washable table cloths and dinnerware, reusable coffee
filters, condiments in bulk dispensers
• Bottled water: eliminate it by using filtered water instead
• Use carpet squares so you can replace just the areas that are
stained or worn
• Modular mattresses allow hotels to replace just the mattress tops
Eliminate un-requested newspapers
9. • Copy paper: require documents to be double
sided; use a smaller font and margins
• Ask hotel suppliers to reduce excess packaging
• Permanent mugs for staff.
10. • Energy is typically a hotel’s second highest operating
cost. Whether the price is rising, staying flat or
decreasing, the impact on financial statements is always
significant. While managing energy usage is imperative,
there is an acute need by hotels to temper cost-cutting
efforts with the desire to accommodate and delight its
guests.
11. • Install Smart Digital thermostats that monitor room
occupancy and automatically adjust the temperature
when guests enter or exit
• Save on utility bills and maintenance costs by installing
centralized energy management systems
• Save on lighting costs with energy-efficient lighting and
occupancy sensors
• Educate cleaning and maintenance staff to turn off lights
and adjust thermostats in back of house areas
Implement preventive maintenance programs
12. • Enhances Guest Comfort
• Reduces Energy Operating Costs
• Extends Equipment Life
• Humidity Control Option
• 1º F setback = 3% reduction in KW
13. Water conservation
simply refers to
reducing the usage of
water and recycling
waste water for different
purposes, such as
cleaning, manufacturing
and agricultural
irrigation. This method
definitely accounts as
the most efficient and
cost effective way to
control the use of water
14. • 1. Save money – reduced utility costs, and reduced costs
of heating, pumping & maintenance
• 2. Protect the environment - reduce strain on local water
resources & infrastructure
• 3. Improve guest comfort - reduce likelihood of water
shortages, equipment failures, and fluctuations in water
pressure & temperature.
15. Food Processors
Food processing companies typically
use water for washing and
sanitation, cooling and heating,
processing food products and other
functions.
Typically, the opportunities for
water conservation include:
— Reusing water in another
Process (i.e., using rinse water in
cooling towers)
— Modifying processes to
consume less water
— Recycling water within a
specific process (where health
regulations allow)
— Modifying cooling towers to
recycle water
Hotels and Motels
Hospitality industry businesses,
primarily hotels and motels, use
water for a variety of functions
including laundry, preparation of
food, cooling and heating, and
landscaping. Typically the largest
of water use occurs in
guest rooms . Therefore , many of
the water conservation
approaches
that have been successfully used
to
reduce water among residential
customers (such as installation of
ultra-low-flush toilets, low-flow
showerheads, and faucet
aerators)
a re recommended for hotels and
16. • The hospitality sector has historically had a
dramatic environmental impact through energy
and water consumption, use of consumable and
durable goods, and solid and hazardous waste
creation. Hotels consume energy for HVAC
operations, lighting, fuel and other power needs.
Water is used for bathrooms, F&B, and laundry,
as well as other general operations (irrigation,
cleaning and maintenance). Waste is generated
by the disposal of paper, batteries and bulbs,
furniture, equipment, appliances and more.
17. • Economically, myths include the ideas that green
operation is more expensive and that guests are not
interested in sustainability. In fact, according to Cornell
University’s Center for Hospitality Research, the reverse
is true for both. Recent advances in technology related to
renewable sources of energy (solar, geothermal, wind,
etc.) have improved the economics of using these kinds
of alternative energies at the property level.
18. • Sustainability in the hospitality industry
Principles of sustainable operations
Philip Sloan ,Willy Legrand & Joseph S Chen
STS 1058