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2. You are beginning to execute a project to develop a new customer service system for a medical
device manufacturer. You and your team concluded a meeting whose outcomes included
defining and negotiating roles, responsibilities, procedures and processes. What was the project
management interpersonal and team skill that you demonstrated during this meeting?
A. Training
B. Video conferencing
C. Team building
D. Negotiation
HINT: Negotiation is only one part of this important interpersonal skill.
QUESTION:
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4. The correct answer is C.
The project manager wants to determine the information needs of the project stakeholders. To
achieve this goal, the project manager needs to use the communication requirement analysis tool
and technique within the Plan Communications Management process. The sources of information
typically used to identify and define project communication requirements include, but are not
limited to: organizational charts; project organization and stakeholder responsibility relationships;
disciplines, departments, and specialties involved in the project; logistics of how many persons will
be involved with the project and at which locations; Internal information needs (e.g., when
communicating within organizations); external information needs (e.g., when communicating with
the media, public, or contractors); and stakeholder information and communication requirements
from within the stakeholder register.
ANSWER: