Digital marketing expert Phillip Parisis will explain why manufacturing businesses needs digital and offer quick fire ways to ensure that you get results online. From creating a digital marketing strategy for increasing your presence online through maximising returns on your website, social media and automation processes.
2. About
Digital Producer, Australian Business Consulting & Solutions
Phillip has over 10 years' experience in strategizing, creating and
developing web solutions, lead funnels and optimising conversions
for ASX200 listed companies, large and small online retailers and
small businesses. Phillip's background also includes lecturing in
web design principles and digital marketing strategy.
8. • If you don’t plan, you plan to
fail
• Without a clear plan it’s not
worth doing
PLAN
The WHY
9. • Research your target market
online
- Who are they?
- What do they want?
- What can we offer them?
- How do we reach them?
• Use tools or surveys to find out
more about them
- SurveyMonkey
- Facebook Insights
- LinkedIn
AUDIENCE
The WHY
10. • We love stories
• Create a narrative to suit your
audience.
• Why does my customer care about
my story
• What emotions does the story
evoke
• How does the story create action
STORY
The WHY
11. • What channels do you focus on
- Content marketing (Blog, Website)
- Social media (Facebook, Instagram,
Twitter)
- LinkedIn
- YouTube
- Vine
CHANNELS
The WHY
12. • What to do
• When to do it
• Who is going to do it
• How much you want to spend
PROCESS
The WHY
13. • What are you going to say?
- How to (blogs)
- eBooks (pdfs)
- Status Updates
- Images
- Video
CONVERSATIONS
The WHY
14. • What worked?
• What didn't work
• Return on investment
• Rinse and repeat success
• Benchmark
MEASUREMENT
The WHY
15. AUSTRALIA ONLINE
14.3 mill Aussies go online monthly
72% of those go online everyday
7.8 mill Aussies shop online
75% of purchases are from Aussie retailers
More than ½ Aussies have smartphones
32% access internet through mobile
DigitalBusiness.gov.au 2012
Strategy 1 Content Marketing
20. Use Content Marketing to
1. Attract new customers searching for topics
aligned to your business
2. Proactively provide customer service
3. ‘Bribe’ people for their contact details
4. Encourage customers to take certain
actions
5. Align your brand with a certain perception
21. Example – Michelin Guide
André and Edouard Michelin
foresaw that for the automobile
to be successful, motorists had
to be able to find places to
refuel, charge their batteries or
change their tires wherever they
traveled.
22. Create EPIC Content
1. Solve problems
2. Provide customer service
3. Show thought leadership
4. Get your face out there
5. Or your voice
23. Example - Articles
Richard Branson is one of the
top influences on LinkedIn
and probably in the
Entrepreneurial world.
His articles are viewed and
shared millions of times.
Become the Richard Branson
of your industry.
24. Example - Videos
Appliances Online uses video
content to help sell their
products.
Traditionally you would buy a
fridge at your local appliance
store.
They educate and make
recommendations. E.g. small
family or large family etc.
36. Instagram – Start
1. Download App on IOS or Android phone
2. Create an username for your business
3. Take picture or 15 second videos
4. Add effects
5. HASHTAG are like keywords
related to your industry or audience e.g.
#weddingvenue
#weddingdress
#luxury
#fashion
37. Instagram – Strategy
1. #hashtags – Conduct a keyword research to see which are the most popular
Instagram #hashtags around your product category/ industry.
2. Find large accounts that your target customers are following and ask them to
publish images with your products. If they’re willing to do that they usually have
their email address in their profile description or offer $.
3. Follow your competitor’s followers. Comment and Like their posts. Comments
should feel natural.
4. Hyperlinks don’t work on Instagram posts, but they work on your bio so, a good
strategy when posting on other accounts is to ensure your Instagram username is in
the photo description, so that you get as many people as possible checking your
profile.
5. Your Instagram posts should feel as natural/ personal as possible. • No filter photos
have higher impact.
38. Don’t think because it’s
visual it doesn’t suit
your industry.
There is always a story to be
told
Digital Marketing forManufacturing on a Shoestring Budget
LAILA: Your BIO
And joining me today is our Digital Producer Phillip Parisis
Phil: BIO
PHILLIP: To ask us any questions through this presentation you can use the CHATBOX to your left. OR # us on twitter using #ABCSWEBINAR
We will be monitoring this all though the presentation.
LAILA: Why you need it
Strategy 1
Strategy 2
Strategy 3
Summary
PHIL: And of course our 15 mins Q and A session where we answer your questions.
Half the money I spend on advertising is wasted. The trouble is I don’t know which half – john Wanamaker
Here is a graphic representation on the steps you take to strategies before you get started in anything digital.
You start with the PLAN,
Move onto finding your perfect audience that will buy your product.
Create a narrative that you can bring your product or service to life
Decide on the channels you want to market to (generally where your audience loves to hang out)
Building a process around distribution your story through channels to your audience
Keep the conversations going or keep listening to your audience
And measure everything.
Failing to strategically map out your company’s marketing objectives, audiences and approaches will contaminate – and seriously limit – all your marketing
Your target audience or your customer persona is single biggest mistake people make in digital and traditional marketing.
Without your audience you are fishing where the fish don’t exist.
Its important to:
Research your target market online
- Who are they? - What do they want? - What can we offer them? - How do we reach them?
Use tools or surveys to find out more about them
- SurveyMonkey- Facebook Insights- Linkedin
We love stories
Create a narrative to suit your audience.
Why does my customer care about my story
What emotions does the story evoke
How does the story create action
What channels do you focus on
- Content marketing (Blog, Website)
- Social media (Facebook, Instagram, Twitter)
- LinkedIn
- YouTube
- Vine
With the process its all about:
What to do (e.g paid, write articles etc.
When to do it
Who is going to do it (staff, yourself, agency)
How much you want to spend
Conversations
What are you going to say?
- Thought leadership (articles)
- How to (blogs)
- eBooks (pdfs)
- Status Updates
- Images
- Video
Measurement is the only way to see if your digital strategy is working. If you cant measure. Don’t do it.
In measurement you need to check.
What worked?
What didn't work
Return on investment
Rinse and repeat success
Benchmark
Content marketing
if you look at the top digital marketing trends for 2015 you can clearly see that content marketing is the clear winner.
Then Big data which you can gain from content marketing and in third Marketing Automation.
So what is content marketing?
What does content marketing look like?
Well its everywhere.. Every article, images, sound clip webinar, presentation, video on the internet is considered CONTENT MARKETING.
What works with content varies considerably depending on the audience you are trying to attract.
Social media content marketing is very popular as you can see here.
Along with newsletters, articles, blogs, Case studies, videos etc…
Popularity does not mean that it will make you money so each content piece should be planned for your audience.
Something that works for one industry does not work for others.
Use Content Marketing to
André and Edouard Michelin foresaw that for the automobile to be successful, motorists had to be able to find places to refuel, charge their batteries or change their tires wherever they traveled. The MICHELIN guide was therefore created to offer drivers all of this useful information, free of charge.
From the days of mapping war-torn France to the present, in which Michelin tread outfits both Ultra High Performance sport vehicles and Babolat tennis shoes, the company has progressed from two brothers repairing a bike to a nearly $15 billion dollar company. And though travel has changed in the last century, Michelin’s approach of offering the best tools to enhance travel has remained the same.
To be successful in content marketing remember to create EPIC content. Go above and beyond.
Create content to:
Solve problems
Provide customer service
Show thought leadership
Get your face out there
Or your voice
Example articles on Linkedin
Example videos from Appliances Online doing product demos
So why does it all matter? Why spend the money and the time to get all this content together and out there?
its because GOOGLE loves content marketing.
Here is an example of APPLICANES ONLINE search results in the ORGANIC section of the website. When you search for a WESTINGHOUSE FRIDGE.
Your Customers are using Google to find solutions to Problems
Not so much a trend but an important aspect of your site.. Is building trust
A website will give you the opportunity to show people that you are credible - with a real product or service that offers real value.
By using testimonials, you then create a credible, unbiased sales pitch that comes directly from the people who have brought your product. This is powerful.
<exmple hubspot> testimonials for every product and from different sizes of business
The importance of word of mouth cannot be underestimated.
When I go out to dinner .. I check out the restaurant on Yelp or Urban Spoon and see what people have said about it
When I stay somewhere overseas or here in Australia .. I now book through a site called Air BnB .. I read the reviews and I can also see if any of my friends on facebook has stayed at a particular place and what they thought of it.
If I go on a tour .. I check out what people are saying on trip advisor.
If you get bad reviews – answer them .. And show that you are doing something about the problem
Why do we plan
Because the more thought that goes into the planning the less expensive the process will be
A website is build in a framework (its what we call site architecture) .. Every time you make changes to this framework it will cost you money.
So its best to think of everything you want to do up front
You can choose to use templates or a custom
A template you need fit in with a certain format that is defined for you
A custom website means you can choose how you want it to look and feel.
Create content that your market is interested in and…
PLAN YOUR STRATEGY FIRST!
Now to continue on our next strategy – Ill pass you on to Phil Parisis. Strategy two is all about social media.
These two good looking guys, Co-founders, Kevin Systrom and Mike Krieger, from INSTAGRAM are 4 billion dollars richer after being acquired by facebook.
Social Media Explained On Donuts
Lets think out side of the box and get into a strategy that involves INSTAGRAM.
What is INSTAGRAM?
Instagram is a fun and quirky way to share your life with friends through a series of pictures.
Snap a photo with your mobile phone, then choose a filter to transform the image into a memory to keep around forever
So here is an example of an instagram post straight from my insta (what the cool kids call it) account.
This particular image is from Dappertime.com which sells watches and accessories.
You can see by the update the words The Only 50 shades of grey… and then you can see who they are linking or sharing curating the image from @delizioso_amore
And then you can see the hashtags #dappertime #dapper #50shadesofgrey @menstyle.
You can see the 2207 people have liked this. Its massive exposure for the brand Dappertime from a piece of content that is not even theirs.
Instagram – Start
Instagram – Strategy
Don’t think because it’s visual it doesn’t suit your industry.
So lets get straight into the researching of hashtags.
Without the hashtag you limit who can see your hashtag. You would be restricted to your friend on instagram and facebook. (You can post directly to facebook through instagram.
So you need a way to find out popular hashtags in your industry.
Using tagboard.com Search for a keyword that is aligned with your product or industry
If I type in luxury you can see it also recommends other hastags that are being used.
You get an idea of what sort of content is being shared and how many status updates a min have #luxury inside.
If your audience is after luxury items they would align with some of the images and examples you can see to the right.
Clicking on any of the images would show you how many people have liked the picture and how many people are interacting with the accounts.
Using hashtags you can discover large INFLUENCERS in your market. People that are insta famous would be a great way to get your product or service in-front of the right audience.
These social celebrities would be a lot cheaper to target and would sometimes promote your products if they receive something for free from you.
Here is a great example of an influencer. Doesn’t need to say much or use any hashtags but they have a very large audience.
Lucky You Super Berry Cacao Smothie is a great product placement. If you look at the comments on the right you will also see people asking about the nails and the sun glasses.
The concept of following your competitions followers allows you to get a better idea of who you are trying to target.
Following the competitions followers especially if they are bigger company is a great idea because you get to see what customers are saying and what you can work on improving or developing.
Always have a hyperlink back to your website on your BIO as it’s the only LINK that will click back to your website.
Why do we plan
Because the more thought that goes into the planning the less expensive the process will be
A website is build in a framework (its what we call site architecture) .. Every time you make changes to this framework it will cost you money.
So its best to think of everything you want to do up front
You can choose to use templates or a custom
A template you need fit in with a certain format that is defined for you
A custom website means you can choose how you want it to look and feel.
Natural works well on linkedin.
You only make money when you get people back to your website.
Strategy Number 3 – marketing automation. You may have heard of this
What is Social Media Automation
Did you know you don’t have to sit on Facebook, Twitter, Google + or Linkedin all day just to have success on Social Media
Social Media Automation BUFFER AND HOOTSUITE
What is Social Media Automation using buffer
What is Social Media Automation using buffer to schedule
What is Social Media Automation using buffer to make suggestions