1. By:Steffanie GEREZ The four stages of Active Listening.

2. Interpreting. Language interpretation is the practice of facilitating oral and sign-language communication, either simultaneously or consecutively, between two or more users of different languages.

3. Focusing.

4. Shh! I need silence.

5. Evaluating. This component of listening includes understanding the message meaning, evaluating the message, and remembering the message.

6. I didn’t understand, can you repeat that again?

7. Decide to hear.

8. Danny: I really hate winter, I cant wear nothing of my style. Arisleydi: I agree with you I can see that you hate winter. Mario: I feel so stressed today. Maria: I am too, and I can feel that you are stressed to. Mirroring.

9. Paraphrasing.

10. Self-Disclosure

11. Clarifying questions.

12. Empathy

13. “That’s Interesting.”“I understand.”“Tell me more.”“Well, let’s talk about that.” Neutral Words.