Summary: Retailers are hoping for a "positive" summer trade as the combination of easing COVID-19 restrictions and the Christmas shopping season promises good returns. New data from Mastercard's Spending Pulse reveals that nationwide retail sales increased 4.2 per cent in October and are up 10.1 per cent on pre-pandemic levels in October 2019. The research – which tracks both in-store and online purchases – found that states who weren't under harsh restrictions continued to record positive retail growth. Source - https://www.9news.com.au/national/australia-retailers-looking-to-capitalise-on-booming-christmas-trade/28c083d1-8521-4638-899b-27a808fcaa1a 1. Consumer confidence - https://www.roymorgan.com/findings/8860-anz-roy-morgan-consumer-confidence-november-16-202111152327 2. Housing - https://www.news.com.au/finance/real-estate/nab-upgrades-2022-housing-price-predictions-anz-predicts-fall-in-2023/news-story/db142e089b50433eef4ffbbea5e3fa7d 3. Inflation - https://independentaustralia.net/politics/politics-display/inflation-worse-under-coalition-than-labor-contrary-to-morrisons-claims,15772 4. Supply chain - https://www.thedailystar.net/business/global-economy/news/world-leaders-seek-ways-strengthen-global-supply-chains-2211756 5. Industry 4.0 - https://www.aspistrategist.org.au/embracing-the-opportunities-of-industry-4-0-in-northern-australia/ or https://www.aspistrategist.org.au/embracing-the-opportunities-of-industry-4-0-in-northern-australia/ 6. eCommerce - https://www.cmo.com.au/article/693282/shopping-reports-shows-ecommerce-boomed-aussie-consumers-miss-in-store-retail/ 7. Retail innovation - https://retailbiz.com.au/offline-retailing/afterpay-unveils-edit-collection-store-of-the-future/ 8. Robots - https://mobilerobotguide.com/2021/11/05/mobile-robots-deliver-big-benefits-for-retail-giant-kmart/ 9. Data and AI - https://www.zdnet.com/article/australian-online-retailers-turn-to-ai-and-web-crawling-to-identify-unsafe-product-listings/ 10. In-store innovation - https://www.retailbiz.com.au/offline-retailing/why-it-is-a-mistake-to-overlook-in-store-innovation/ 11. Automation - https://ebizframe.com/retail-automation-the-best-time-to-automate-is-now/

1. Retail Sales –
Australia –
September
2021
Paul Young CPA CGA
November 22, 2021

2. Paul Young - Bio
• CPA, CGA (1996)
• Academia (PF1, FA4, FN2, MU1. and MS2)
• SME – Customer Success Management
• SME – Risk Management
• SME – Close, Consolidate and Reporting
• SME – Public Policy
• SME – Emerging Technology
• SME – Business Process Change
• SME – Financial Solutions
• SME – Macro/Micro Indicators
• SME – Supply Chain Management
• SME – Data, AI, Security, and Platform
• SME – Internal Controls and Auditing
Contact information email: paul.young@ca.ibm.com
LinkedIn: https://www.linkedin.com/in/paul-young-055632b/
SlideShare - https://www.slideshare.net/paulyoungcga
Twitter: https://twitter.com/paulyoungcpa
Youtube - https://www.youtube.com/user/youngercga1968/videos

3. Agenda
• Month over Month Change –
• Online Sales
• National Bank of Australia and Retail Sales Analysis
• Retail Closures
• Technology / Australia Retail

4. Australia and
New Zealand
Retail Sales
Source – Westpac
WestpacWeekly.pdf

5. Source - https://www.abs.gov.au/statistics/industry/retail-and-
wholesale-trade/retail-trade-australia/latest-release
AUSTRALIA /
RETAIL SALES

6. Australia eCommerce
Source - https://which-50.com/ecommerce-expected-to-triple-in-volume-in-australia-for-holiday-season/

7. Retail - Australia
• Amazon expands in Melbourne - https://insideretail.com.au/business/supply-
chain/amazon-to-open-second-melbourne-fulfilment-centre-202011
• Retail store revamps its operations - https://insideretail.com.au/members/the-
clever-tech-behind-sass-bides-new-showstopping-window-display-202010
• More and more retailers could be forced to closed -
https://www.smartcompany.com.au/industries/retail/riot-art-craft-shuts-56-
stores/

8. Australia
• Augment reality - https://digitalmarketinginstitute.com/blog/how-augmented-reality-is-transforming-retail
• New Technology - https://9now.nine.com.au/a-current-affair/visualise-new-online-shopping-technology-allows-shoppers-to-try-on-items-virtually-and-find-
items-they-like-based-on-uploaded-pictures/5a409f5a-566a-4af4-9a21-b442704d72a4
• Changes to hub and spoke approach for retailing - https://itbrief.com.au/story/digital-transformation-has-become-unstoppable-and-essential-for-
retailers-study-finds
• February 2021 retail sales rose month over month as compared to January 2021. The problem is the economy is still struggling in Australia -
https://www.miragenews.com/robust-retail-trade-for-february-but-sales-538351/
• Rise of retail automation - https://www.rfidjournal.com/how-automation-solutions-will-deliver-retail-success-in-2021
• GDP and Australia - https://www.theguardian.com/business/2021/apr/12/australias-living-standards-have-risen-and-economy-is-roaring-back-
deloitte-says
• Global trade exposure - https://www.natlawreview.com/article/risks-to-your-supply-chains-vulnerability-uncertain-world
• Reshoring - https://ia.acs.org.au/article/2021/overseas-manufacturing-returns-to-australia.html
• Cybersecurity - https://www.zdnet.com/article/new-australian-cyber-package-includes-au37-5m-indo-pacific-investment/

9. Sales
Forecasting

10. Supply Chain

11. Improving Cash
Flow
Management
• Cash Flow Management - https://quebit.com/who-we-
are/video-
catalog/?wchannelid=q5ak7vtvff&wmediaid=c3wxllij8i
• Cash Flow Management -
https://www.acgi.com/blog/integrated-cash-budget
•

12. Decision
Optimization

13. Risk Analytics
and Retail

14. Continuous
Intelligence
Planning
Blog – Mitigating risks with the supply chain using more
intelligence supply chain management solutions:
The complexity of supply chains has led both the private and
public sectors to re-think how they managed their supply chain
including the use of infused-AI.
This presentation looks at possible solutions as part of mitigating
risks related to purchasing to pay cycle as part of managing the
supply chain cycle.
https://ibm.box.com/s/63aqf8jo004v2bo5f8cf6eppgglhbvs5

15. Planning
Analytics and
Cognos
Analytics
• Small and medium sizes businesses continue
to struggle with management of their data
• Planning Analytics Digital Pack -
https://www.ibm.com/support/knowledgecenter
/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_clo
ud_mg.2.0.0.doc/c_tm1_cloud_system_digital_p
ack.html
• Cognos Analytics on Demand -
https://community.ibm.com/community/user/bu
sinessanalytics/blogs/david-
cushing/2018/12/13/1
• Planning Analytics with Cognos on Demand –
https://community.ibm.com/community/user/bu
sinessanalytics/blogs/bimpe-
adefowora/2020/11/11/padataondemand
• Predictability -
https://community.ibm.com/community/user/bu
sinessanalytics/blogs/stuart-martin-
phillips1/2020/10/02/easy-forecasting-for-
planning-users

16. ESG Reporting

17. Cybersecurity –
Mitigation
Blog - Improving cybersecurity means understanding how
cyberattacks affect both governments and civilians -
https://www.linkedin.com/pulse/blog-improving-
cybersecurity-means-understanding-how-paul-
young/?published=t

18. Reforming your
retail
operational
model
• Key focus areas:
- Revamping the store front model
- Adoption of AR and VR
- Adoption of AI
- Mitigation of cybersecurity threats
- Re-visiting the hub and spoke approach to supply chain
management.
Here is my work on transportation, logistics, warehousing,
and distribution -
https://www.slideshare.net/paulyoungcga/transportation-
sector-analysis-and-commentary-june-2021-249735959

19. The importance
of ESG Reporting
(Environmental,
Social, and
Governance
• Australia and the world are heading
into new era where people demand
more insight into the operations of
both the public and private sector
when it comes to ESG reporting.
• Here is my link on ESG Reporting -
https://ibm.box.com/s/vmyitcackqevv
m1hcxv7wke6gudrpnce