The document provides a summary of Pankaj Mani's career experience and qualifications. It summarizes that he has over 19 years of experience in hospital operations, business development, and administration in the Indian healthcare sector. It lists his current role as being responsible for the business performance, analysis, and budgeting of several project hospitals. It also provides details of his previous roles and responsibilities at various healthcare companies.
Sr. Manager - Operations & Business Development resume
1. Pankaj Mani
Sr. Manager - Operations & Business Development
pnkjmn69@gmail.com
SUMMARY
Carrier Summary
Professional with 19+ Years of experience in Indian Healthcare Sector including Hospital
Operations, Business performance analysis, Project Planning & cost analysis and general
Administration.
Currently responsible for project hospitals – Deoghar, Hisar, Aligarh, Karnal and its
business performance (Top Line) , analysis and budgeting.
Responsible for making business projections, budgeting and revenue analysis for green
field project (Includes, Market Analysis, product Mix projections, project cost projection
and assessment)(Assignments IMR Healthcare Varanasi (600 bed) Nayati Healthcare,
Amritsar – 700 Bed, Minda Hospital Hisar – 100 Bed, Sarvodaya Hospital Faridabad
Complete Oncology Wing Setup, Ayurveda Hospital & Spa Mehsana Gujrat)
Varied Experience across Departments - Operations, Projects & Business Development,
General Administration, Finance, Materials, HR, & Marketing.
Expertise in working on multicultural environments with the distinction of establishing
new hospitals for expanding businesses and streamlining operations.
Cost & Turnaround facilitator.
Economization of Resources & Streamlining Centre expenses.
Proven abilities in new Businesses', Market development and Product positioning
strategies including consultant acquisition, Practice business acquisitions, Joint venture
& Mergers, Finances & Budgets.
Assist with surveys, projects and evaluative studies in the hospital and health fields.
Planning staff needs, recruitment and managing personnel assigned to the facility using
effective utilization of health services.
Experience
Sr. Manager at Imperia Health Pvt. Ltd.
May 2014 – still working (2 years 8 months) (Reporting to COO)
Imperia business model is to enter into contract with different hospitals as operators and drive the
business of hospital towards profitability and sustainability in a revenue linked collaborative partnership.
In the advisory vertical Imperia offers end to end solutions for green field project starting from project
feasibility studies to commissioning of hospitals. I have led the business of my company through client
acquisition and then operating the hospital towards turnaround and growth.
2. Successfully supported the operations of 6 hospitals spanning different geographies and led
multi-location hospital operations business, summing up to a total of 2000 revenue linked beds
for business. With a deputed onsite team and off site group of experts, I managed the
operations by developing customized Sops, business plans, targets and managing quality issues
using performance indicators.
Engaged with private sector projects for feasibility reports for new hospitals, branding and
positioning solutions, business model for Operator Company- Property Company JV for
hospitals etc.
Project management consultancy for 600 bedded hospital in Punjab and one 120 bedded
charitable set up in Haryana.
Real estate promoters were sold the idea of developing multiple boutique hospitals in their
new town ship. A large realtor company in Greater Noida (West) has engaged with us and
projects are now in implementation phase.
Provided detailed project report and financial model for a 150 bedded super specialty cancer
center in Varanasi
Successful in winning international assignments in Kenya, Bangladesh, Afghanistan in thematic
areas of quality improvement of public health units, Public Private Partnership and Promotion
of alternative medical care.
Recently the company started a web portal based Medical services concierge for international
clientele named Relihealth. Traveled extensively in African countries to develop a market
channel for Indian client hospitals, organized events, road shows for medical tourism.
Key activities performed
Business analysis of existing departments and new product development.
Develop and direct short term and long term planning and budget development to support
strategic business Goals.
Direct company operations to meet budget and other financial goals.
Monitor the performance and goals through budgeted vs achievement.
Execution of business strategies for product and services analysis.
Center Manager – Apollo Health & Lifestyle Limited
June 2012 – May 2014
Role and Responsibilities: (Reporting to CEO of the company)
• Responsible for operational process & systems ofGhaziabadand patparganj center
• P&L responsibility of both centers
• Developing and grooming future business leadership
• Responsible for consultant/doctors association model.
• Product & Profit analysis vis-à-vis trend analysis
• Performance budgeting and cost control.
• Clinical team management/ Coordinator.
• Identifying, negotiating and finalizing the new project location along with legal due-diligence
Coordination with legal team
3. Sr. Manager - Operations & Business Development at Apollo Hospitals Ltd. Ahmadabad
Feb 2012 - June 2012 (6 months)
Role and Responsibilities: (Reporting to CEO of the company)
• Responsible for operational process & systems
• P&L responsibility of city centers
• Start Operation of 20 bedspecializedward forHemeto Oncology (Unique Concept in Healthcare)
Sr. Manager - Operations & Business Development at Wockhardt Hospitals Limited, MUMBAI
June 2009 - June 2011 (2 Years)
Role and Responsibilities: (Reporting to Managing Director of the company)
Business performance analysis, evaluation & Operations
Analyzing the key business performance parameter.
Analyzing and evaluating the consultant business performance on monthly basis.
Evaluation of center expenses onquarterly basis and suggesting the remedial approach
to minimize the same.
Analyzing the financial MIS report.
Business process reengineering, deriving out of expense & performance analysis.
Analyzing the capacity calculation Vs. utilization of infrastructure.
Corporate Operational Support to Brown field Projects of Wockhardt Hospitals Ltd.
Responsible for pricing for all locations pan India.
Operational & Statutory Compliance Audit at hospital locations.
Manager - Operations & Business Development at Wockhardt Hospitals Limited, MUMBAI
May 2007 – June 2009 (2 years)
Role and Responsibilities: (Reporting to Managing Director of the company)
Business & Product planning
Joint venture and acquisition - 5 hospitals JV partnership has been successfully
negotiated and materialized. (Surat, Nagpur, Bhavnagar, Jabalpur, Patna & GOA).
Market research analysis- Fornew hospitals & products: Morethan 25 cities have been
mapped & evaluated for establishing the new hospital. Also researched for cosmetology,
IVF, Mother & Child, Oncology & Ophthalmology as a new product, which to be added
into the spectrum of services available at WHL
Business model - Created the financial business model to evaluate the financial
feasibility for Nasik, Surat, Bhavnagar, Jabalpur, Patna & Bhopal, and proposed the
correct product mix.
Projects analysis- Project co-ordinationwith Civil, Electrical & HVAC, Bio-Medical,
Networking & Software, Human Resource, Legal, Liaising, Marketing, Nursing & Clinical
teams for commissioning hospital operations.
Consultant acquisition - Team member for consultant acquisition and credentialing
committee. Also specialized in consultant engagement model.
4. Senior Executive – Finance at “Max Healthcare” New Delhi
Nov 2001 to April 2007 (6 years)
Role and Responsibilities: (Reporting to GM, Finance & Regional Head)
Revenue Analysis and payouts
MIS and Projections
Pricing costing and Implementation (Responsible for new pricing implementation of North
Region)
Medical Consignment Purchases
Assistant – Finance at “Apollo Hospitals Delhi”
March 1996 to Nov 2001 (5 Years)
5. Languages
English & Hindi
PROFESSIONAL & ACADEMIC QUALIFICATION
Final Year MBA pursuing from Mahatma Gandhi Open University
B.com from Meerut University in 1991
PGDM in computers. from Uptron ACL
PERSONAL INFORMATION
Sex & Marital Status: Male, Married
DOB: 22nd November 1969
Nationality/Citizen: Indian
Mobile No 8447067776
References:
Imperia Health
Dr.SajalSen(COO)
Mobile No.9310738294
WockhardtHospitals
Dr.Ajay Angirish (Ex CEO WockhardtHospital,Surat& Goa)
Mobile No7821005569
Mr. NishantMehta (Ex Regional Head Marketing, Maharashtra,Gujarat& Goa)
Mobile No8800466534