In this joint webinar with Microsoft Finland we will introduce you to the key issues surrounding the ‘gap’ between winners and losers of digital transformation. We will hear how analysts see the issue and we will offer our own take on what we believe are key considerations.
2. Becoming a digital business
- How to succeed!
1 Introductions
Becoming a digital business
Ambitions vs outcomes
2
3
The importance of the back office4
Closing thoughts5
4. Internal
OpusCapita
Digitalizing global trade,
one customer at a time.
• Founded in 1984
• Turnover 65M€ (2017)
• ~400 employees
• 11 sites in 7 countries
• ~3000 customers
eProcurement used
across 100 countries
Invoice Automation
across Nordics
16 million e-invoices sent
and received annually
5. 10.11.2017 OpusCapita5
OpusCapita – what we do
• Source-to-Pay
• Cash Management
• Business Network
• Product Information Mgnt
• Accounts Receivable
Automation
A broad and
differentiating portfolio
6. Get networked! Digitalization
starts here. Transactional
efficiencies and clean data will
set you up for success.
Connect
Command & control!
Centralize and standardize
your processes ensuring
internal and external alignment
with maximum control in place.
Align
Work smarter, not harder!
With digital connectivity and a
streamlined process in place,
intelligent automation can
delivery next level opportunities.
Automate
1
2
3Unlock the value of
digitalization! With a highly agile
process, you are ready to support
growth. With fully digitalized
processes, analytics and insights
can drive performance.
Optimize
4
What are the value drivers of digital transformation
7. GLOBAL
PAYMENTS
PAYABLES
AUTOMATION
SOURCING &
SUPPLIER
ENGAGEMENT
RECEIVABLES
AUTOMATIO
N
OPERATIONAL
PROCUREMENT
CASH
MANAGEMENT
Comprehensive
supplier information
management and
agile sourcing for
goods and services.
Improve your cash
inflows and reduce
the time spent
matching
payments to
invoices.
Create a centralized
product catalog with
a modern guided
buying experience
with full mobility.
Consolidate and
optimize your in-
house bank and
liquidity
management
functions.
Enable control and
compliance over AP
while dramatically
lowering
transactional costs.
Connect directly to
over 200 banks,
SWIFT certified for
global payment
coverage.
OpusCapita is a platform
that combines source-to-pay &
cash management, enabling full
source-to-cash process
optimization.
Optimizing the full
source-to-cash process
enables growth and drives
performance
Putting the value
drivers to work!
8. Andreas Korczak
Chief Operations and Marketing Officer, Microsoft Finland
• Leading strategy and digital transformation work
• Shaping how to set and execute a complex change
agenda successfully
• Evangelizes how new technologies find their paths to
customer solutions in the market
• How mobility and data intelligence enhance our daily work
and life.
• Developing high performing, diverse teams with growth
mindset, capable to solve the challenges of tomorrow.
14. The path to becoming a digital business involves
both operating model changes and business
model changes
Digital optimization: The process of
using digital technology to improve
existing operating processes and/or
business models.
- Gartner
Digital transformation: The process of
exploiting the latest digital technologies
and practices to create a new
sustainable digital business model.
- Gartner
Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.
15. Optimization
vs
Transformation
Question:
- How do you view the
difference between
optimization and
transformation?
*Figure 4 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin
Moyer, 18 June 2018.”
16. Who is more
likely to succeed
Question:
- Why are so few
organizations
succeeding in their
ambitions and does it
have anything to do
with their goals?
*Figure 6 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin
Moyer, 18 June 2018.”
17. The Gap between
ambition and
performance
Question:
- Do you think
CFOs/CPOs, etc are
worried about the lack
of progress?
*Figure 7 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox,
Kristin Moyer, 18 June 2018.”
18. How will Digitalization impact your business?
Source: Digital Transformation in Finland, Microsoft & PwC Oct 2017
70% : 70%
19. Finnish companies expect highest impact across Nordic
Source: Digital Transformation in the Nordics, Microsoft, PwC and Qvarty 2017
20. Public sector rank operations #1 for digitalization
Source: Digital Transformation in Finland, 2018
21. Case example: How to build a digital service offering
Kuntien palveluiden digitalisointiin tarvitaan uusia keinoja
(New means are required to support the digitalization of municipalities)
Source: KuntaPro.fi
22. Digital journey for back-office function is just starting …
Source: Uncovering AI in Finland, Microsoft-PwC study 2018
23. Three development areas to focus on
Source: Uncovering AI in Finland, Microsoft-PwC study 2018
80%
Reliability of
data
55%
Immature
technology
55%
Lack
of
skills
24. Closing remarks
• Continue to think big and balance Core vs. New
• Build a consistent data strategy with E2E processes in
mind
• Include back-office functions as core part of your digital
journey
• Develop skill and capabitilies in your organization and
find partnerships to scale