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Provides a people centered Digital Transformation strategy.
Building customer relationships and delivering value in a market driven by continual innovation requires a new kind of awareness and understanding. It requires transforming how we relate to our customers, our products, our jobs, our processes, and the future, and how we engage the market. It requires continually evaluating and harnessing emerging technologies and behaviors that can help us accelerate the value we create for our customers.
companion blog post. http://www.creatinginsanelygreat.com/building-customer-relationships-start-with-customer-value/