There are no shortages of examples how process automation can drive cost reduction through lowered headcount - but headcount reduction is not always possible, nor always the goal. In this webinar, we wanted to look at the ways in which digitalization can positively impact key stakeholders in the invoice handling process. Many individual process steps can be automated and there is no reason not to automate basic and/or repetitive tasks. But what happens when you do? What does it mean for your team in Accounts Payable? How do the cost center owners benefit and how has digitalization changed how they operate? It’s essential to see the human impact of these solutions in order to understand the full value of digital transformation. It’s not all about lowering transaction costs or invoice cycle times. In this webinar we will discuss: What is invoice automation Who are the key stakeholders The impact of digitalization New opportunities

1. An OpusCapita Webinar:
January 22, 2020
AP Automation –
man vs machine

2. CONTENTS
 Introductions
 Man vs Machine
• What is invoice automation
• Who are the key stakeholders
• The impact of digitalization
• New opportunities
 Closing remarks

3. Rowan Lemley (host)
INTRODUCTIONS
Veronika Voltsek, Product
Manager, IPA, OpusCapita

4. OPUSCAPITA BY THE NUMBERS
Established 1984
~350 Employees
65m € Revenue 2018
3000 Customers with
users in over 100
Countries
Over 1 Million Suppliers
and 100,000,000
eTransactions
Over 40,000,000
products and services
bought & sold
Over 130 Billion € in
payments annually

5. GLOBAL
PAYMENTS
PAYABLES
AUTOMATION
SOURCING &
SUPPLIER
ENGAGEMENT
RECEIVABLES
AUTOMATION
OPERATIONAL
PROCUREMENT
CASH
MANAGEMENT
Comprehensive
supplier information
management and
agile sourcing for
goods and services.
Improve your cash
inflows and reduce
the time spent
matching payments
to invoices.
Create a centralized
product catalog with
a modern guided
buying experience
with full mobility.
Consolidate and
optimize your in-
house bank and
liquidity
management
functions.
Enable control and
compliance over AP while
dramatically lowering
transactional costs.
Connect directly to over
200 banks, SWIFT certified
for global payment
coverage.
OpusCapita is a platform
that combines source-to-
pay & cash management,
enabling full source-to-cash
process optimization.
HOW WE SUPPORT YOU
CONNECT, TRANSACT
AND GROW ON THE
OPUSCAPITA BUSINESS
NETWORK

6. What is invoice automation

7. Basic invoice handling process
Invoices are
received
Coding Workflow Approval
Transfered
for payment

8. Automation
Invoices are
received
Coding Workflow Approval
Transfered
for payment

9. How the system prioritizes automation
Full automation
(Matching)
Partial
automation
(Matching)
Manual
approval
Rules based
automation
Multi-
Channel
Invoice
Receiving
Payment by
OpusCapita
or Transfer
to ERP for
Payment
Posting to your ERP
Posting to your ERP
1
2
3
Exception
handling
Workflow Posting Approval4
Manual
approval
Posting to your ERP

10. Full & Partial
Automation
PO or Contract-based
Process Control and
Visibility
Compliance with easy
auditability
Multichannel Invoice
Receiving
Receive 100% of your
invoice electronically
Reporting & Advanced
Analytics
Real-time, predictive &
preventative
Invoice Automation
Reporting and
analytics
Transfer for
payment
Invoice reception
Matching and
automation
Exception
workflow
SaaS
Automation is the result of many working parts

11. The key stakeholders

12. CFO
AP Manager
Cost Center
Owner
Each representative stakeholder
has different needs.

13. Patrik is our AP Manager
Key tasks:
- Ensuring invoices are paid on
time
- Managing the whole process
- Seeing and managing
bottlenecks
What makes his life easier?
- Fewer invoices and
automation
- Good ergonomics, visibility
- Clear issue resolutions

14. Tarja is a Cost Center Owner
What’s her day job:
- Not processing invoices
What makes his life easier?
- Easy invoice approval
- Automation
- Mobility
- Clear and obvious issue
resolution

15. Saku is the CFO
What does he do?
- Steers the company
- Makes decisions
- Super busy
What makes his life easier?
- Automation
- Mobility
- Reporting & analysis
- Analysis
- Actionable insights

16. The impact of digitalization

17. DIGITAL OPTIMIZATION
The process of using digital
technology to improve existing
operating processes and/or
business models.
DIGITAL TRANSFORMATION
The process of exploiting the
latest digital technologies and
practices to create a new
sustainable digital business
model.
THE PATH TO BECOMING A DIGITAL BUSINESS
Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.

18. DIGITALIZATION IS NETWORKING FOR B2B
Typical challenges
• Paper / Scan & Capture
• Supplier onboarding
• E-Invoice format conversion
• PEPPOL compliance
• EDI, e-invoicing, paper, pdf, etc......
64%
Savings potential for e-
invoicing recipient (over paper
invoice processing)*
*Source: Business Case for e-Invoicing 2017 (Billentis)
Our approach
• Multi-channel approach for 100% e-invoicing
• Self-service supplier onboarding (and/or as a service)
• PO flip to invoice
• Broad network interoperability – PEPPOL certified

19. ZERO-TOUCH INVOICE AUTOMATION
Typical challenges
• Long invoice cycle times
• Handling supplier inquiries
• Chasing invoice approvers
• Cost per invoice and invoices/FTE
• Discount capture
22% Of Suppliers offer early
payment discounts*
Our approach
• 100% e-invoicing
• Rules-based matching
• Dynamic invoice workflow
• Machine learning for auto-posting
• Responsive design supporting your pc, tablet or smartphone
*Source: Oracle – Process Automation for Accounts Payable, November 2015

20. EFFICIENT EXCEPTION HANDLING
Typical challenges
• No PO
• No goods receipt
• Approver fails to act in time
• Partial match requires time and effort
24% Less time spent handling
supplier inquiries*
Our approach
• Email notifications prompt approvers to act
• Error messages highlight issues
• Auto escalations notify AP to act
• Partial match copies coding and initiates workflow – bypassing AP
• Mobility ensures fewer possibilities for bottlenecks
*Source: The Hackett Group 2015 eInvoicing Poll

21. APPROVALS ON THE GO
Typical challenges
• Multi-device policies
• People are highly mobile
• Bottlenecks occur
• Late payment fees may be incurred
• Relationships may suffer
100% Of your busiest employees
will be the worst bottlenecks.
Our approach
• Responsive design supporting your pc, tablet or smartphone
• Email notifications
• Mobility
*Source: Rowan Lemley

22. New opportunities

23. E-INVOICING
MATCHING
STRAIGHT
THROUGH
PROCESSING
Multi-channel e-invoice
receiving with proactive
Supplier Onboarding
Only 2 people are
required to support the
invoice handling process
at Secto
Invoice to Order
3-way matching
Rapid business growth had put a strain on the
Accounts Payable function. The company
needed to increase the efficiency of the
purchase invoice handling process, and was
considering several recruitments to the function.
PROBLEMS SOLVED at
Secto Automotive
“With the implementation of
the Invoice Automation
solution from OpusCapita, we
could change our recruitment
focus and hire people for
customer-oriented roles
instead of hiring more
workforce for invoice
processing.“
Ville Kujansuu, CFO at Secto
Automotive
Results
 50% Automation
overall
 90% Matching for
contract-based
invoices

24. Closing remarks and Q&A
Veronika Voltsek, Product
Manager, IPA, OpusCapita

25. Digitalizing global trade
One customer at a time
What we do.
How we do it.