Tiffany Jones has over 10 years of experience in customer service and administrative roles. She received her high school diploma through the Tulsa Job Corps program and is currently pursuing a degree in Behavioral Science and Ethics at Mid-America Christian University. Her work history includes positions as a customer service representative at AT&T, a front desk and floating teacher at a childcare center, a receptionist and administrative assistant at a law firm, and a receptionist at an upholstery shop.
1. Tiffany Jones
7201 NW 122nd St. Apt 5103, OklahomaCity, OK73142[405]824-3377 [tiffanyjones0212@gmail.com]
Education
Tulsa Job Corps
1133 N. Lewis Ave. 04/2003-12/2003
Tulsa, Oklahoma 74110 HSD/ Business Office Tech.
Mid-America Christian University 08/2010-Present
3500 SW119TH ST. Behavioral Science & Ethics
Oklahoma City, OK 73170
EXPERIENCE
Customer Service Representative
July 2013-Feburary 2014 AT&T Mobility (Call-Center)
Take in-bound calls from customers regarding starting new accounts and service, make
changes to account and plans, process upgrades, make payment arrangements, process
payments, light technical support on devices.
Front Desk/Floating Teacher
June 2010-July 2013 Chauncey, Cher-Dena Childcare, Oklahoma City, OK
Rotate between classrooms to relieve teachers for breaks and when absent. Answer
phones take messages. Filing, Assist on field trips.
The break in employment was due to my pregnancy.
Receptionist/ Administrative Asst.
May 2008-April 2009 Baer, Timberlake, Coulson, & Cates P.C. Oklahoma City, OK
Answered phones, transferred calls, assist callers, received packages and mail, sort and
deliver mail, prepare mail to go to post office, prepare documents, order supplies, run
office errands.
Receptionist
November 2004-August 2008 Moye’s Upholstery, Oklahoma City, OK
Answer phone; take messages; filing; inventory; take payments; prepare invoices light
cleaning as part of nightly closing