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Learning from Failure: 

Pattern Causes of Fatal

Incidents in Mines

Mechanical Engineering Safety Seminar

3 August 2016

Michael Quinlan

School of Management, UNSW and Business School
Middlesex University London
The presentation content is as follows

๏ฝ Background and methods
๏ฝ Ten pattern causes in mining
๏ฝ Queensland ISHR/SSHR study
๏ฝ Observations and some conclusions
๏ฝ Presentation draws on review of official investigations into 24 fatal
incidents and disasters in mine in 5 countries (Australia, New
Zealand, USA, UK and Canada) 1990 and 2011. Are the repeat or
pattern causes underpinning these events?
๏ฝ Five countries with similar regulatory regimes and governance
facilitate generalisation as did the number of incidents examined.
๏ฝ 15 involved 3 or more deaths while 9 single fatalities (includes 4
fatal mine incidents in Tasmania). Do the causes vary between
multiple and single fatality incidents?
๏ฝ Most multiple fatality incidents occurred in coal mines (86%) and
each incident also killed more on average (11 per incident
compared to 6 in metalliferous mines)
๏ฝ Also examined multiple fatality incidents in other high hazard work
places (shipping, aviation, oil rigs, chemical factories etc) globally
to see if same pattern causes found outside mining.
๏ฝ Failure can be as instructive as success
๏ฝ examining series of incidents identifies recurring
causes, why systems fail & how to remedy
๏ฝ Strategic decision making needs to draw on past
while recognising risk of misinterpretation & change
๏ฝ Focus on mining but same approach could be used
regarding other industries and types of incidents
๏ฝ Identified 10 causal pathways to fatal incidents (at
least 3 present in virtually all while majority had 5 or
more โ€“ some had all 10)
๏ฝ More thorough the investigation the more pattern
causes identified
DATE LOCATION INCIDENT
TYPE
FATALITIES
20 SEPTEMBER
1975
KIANGA MINE,
QLD
EXPLOSION 13
16 JULY 1986 MOURA NO.4,
QLD
EXPLOSION 12
8 JULY 1994 MOURA NO.2,
QLD
EXPLOSION 11
14 NOVEMBER
1996
GRETLEY
COL.,NSW
INRUSH 4
30 OCTOBER
2000
CORNWALL
COL.TAS
ROCKFALL 1
6 JUNE 2001 RENISON
MINE, TAS
ROCKFALL 2
DATE LOCATION INCIDENT
TYPE
FATALITIES
5 MAY 2003 RENISON MINE,
TAS
ROCKFALL 1
19 MAY 2004 BHP NEWMAN
WA
HIT BY
MACHINERY
1
25 APRIL 2006 BEACONSFIELD,
TAS
ROCK FALL 1 (2 TRAPPED)
19 MAY 1992 WESTRAY,
CANADA
EXPLOSION 26
19 NOVEMBER
2010
PIKE RIVER, NZ EXPLOSION 27
25 SEPTEMBER
2011
GLEISION COL,
UK
INRUSH 4
DATE LOCATION INCIDENT
TYPE
FATALITIES
7 DECEMBER 1992 NO.3 MINE,VI
USA
EXPLOSION 8
23 SEPTEMBER
2001
NO.5 JWR AL
USA
EXPLOSION 13
2 JANUARY 2006 SAGO MINE WV
USA
EXPLOSION 12
20 MAY 2006 DARBY NO.5 KY
USA
EXPLOSION 5
6 AUGUST 2007 CRANDALL
UTAH US
FALL OF
RIB/FACE
6
5 APRIL 2010 UBB MINE WV
USA
EXPLOSION 29
How and some incidents where contributed
๏ฝ Failure to provide/maintain plant etc (eg

Westray-ventilation/monitoring/roof bolting)

๏ฝ Inadequately planned mining methods & failure
to revise (Westray, Crandall Canyon)
๏ฝ Flawed/misused maps of workings(Gretley)
๏ฝ Seal design/flaws (Sago & Moura No.2)
๏ฝ Hydro mining and main ventilator UG (Pike
River)
Note: these are only examples and not exhaustive
How and some incidents where contributed
๏ฝ Failure to respond to trends in atmospheric
pressure & methane levels (Westray, Pike River)
๏ฝ Failure to respond to or analyse rockfalls
(Cornwall, Renison & Beaconsfield)
๏ฝ Failure to respond to prior outbursts (Crandall
Canyon)
๏ฝ Failure to adequately respond to evidence of
heating (Moura No.2 -note too two prior
disasters)
๏ฝ Evidence of abnormal water prior to inrush
(Gretley)
How and some incidents where contributed
๏ฝ Failure to assess risk of inrush (Gretley)
๏ฝ Failure to properly assess risks prior to
authorising entry (Jim Walter Resources/JWR)
๏ฝ Failure to do risk assessment following coal
outbursts (Crandall Canyon)
๏ฝ Failure to undertake comprehensive risk
assessment after major rockfall (Beaconsfield/BG)
๏ฝ Failure to risk assess hydro mining or UG main
ventilator (Pike River)
How and some incidents where contributed
๏ฝ Poor system structures/communication & over-
focus on behaviour/minor safety issues (JWR, BG)
๏ฝ Inadequate training/procedures (Sago & Darby
No.1)
๏ฝ Failure to maintain safety critical systems โ€“rock

dusting, ventilation, equipment โ€“ UBB & Pike R)

๏ฝ Poor management of contractors/work re-
organisation (Renison, BHPB)
๏ฝ Poor hazard/risk management systems & worker
feedback mechanisms(BHPB)
How and some incidents where contributed
๏ฝ Failure to audit critical safety processes (eg
Moura No.2 management of spontaneous
combustion)
๏ฝ Failure to adopt audit findings (BG)
๏ฝ No proper OHS audit (Pike River)
How and some incidents where contributed
๏ฝ Production pressure/cost cutting compromising
safe work practices (Westray, UBB, Pike River) or
use of consultants/in-house technical expertise
(Renison)
๏ฝ Poor financial state of mine putting miners
โ€˜under the pumpโ€™ (Westray, Renison)
๏ฝ Incentive pay systems encouraging unsafe
practices (Westray & Pike River)
How and some incidents where contributed
๏ฝ Insufficient/inadequately trained or supervised

inspectors (3 Tas incidents, Sago, Pike River)

๏ฝ Poor inspection procedures (Crandall, Darby
No.1, JWR) including prior notice (UBB)
๏ฝ Inadequate/poorly targeted enforcement

(Westray, Gretley, Sago, UBB, Pike River)

๏ฝ Flaws in Legislation - standards, reporting
requirements, sanctions, worker rights (3 Tas,
Pike River, UBB & other US disasters)
How and some incidents where contributed
๏ฝ Evidence of significant level of serious concerns
(Cornwall, BG, UBB)
๏ฝ worker/supervisors raised concerns but were
ignored (Cornwall, BG)
๏ฝ Note: this matter seldom seems to be explored in
the course of most investigations (BG & UBB
exceptional in that interviewed large numbers of
miners and even family members)
How and some incidents where contributed
๏ฝ Prolonged/bitter struggle over unionisation
(Westray, BG) or non-union mine (UBB)
๏ฝ Inadequate input mechanisms (Ctees & HSRs) &
poor response to workers raising safety issues
(BG, BHPB)
๏ฝ Poor management communication processes
(Moura No.2)
๏ฝ Poor management response to worker,
supervisor and union concerns (Pike River)
How and some incidents where contributed
๏ฝ Flaws in emergency procedures, maps or training
(Darby No.1, Sago)
๏ฝ Poor safety management makes rescue more
dangerous (Crandall, BG)
๏ฝ Poor inspectorate/Mine Rescue Brigade rescue
procedures or resources (Moura No.2, Sago,
Crandall)
๏ฝ No second egress (Pike River)
๏ฝ Examined 1165 MI, ISHR & SSHR inspection reports for 19
mines (7 ug & 12 o/c) 1984-2013 (75% since 2000)
๏ฝ MI 605 (52%); ISHR 473 (41%); SSHR 50 (4%)
๏ฝ Electronic recording and exchange of all inspections,
reports etc by MI, SSHR, ISHR very important
๏ฝ Also interviewed ISHRs & SSHRs at 13 of mines, and
senior mines inspector
๏ฝ Both MI & ISHR/SSHR inspections focused on serious
hazards (ie fatality risks)
๏ฝ >90% of ISHR/SSHR reports dealt with at least one fatality
risk (many more than one)
๏ฝ Also strong emphasis on HPIs and incident investigation
90
100
80
70
60
0
10
20
30
40
50
%
At least one Inrush / Fire / explosion Outburst Rockfall Entrapment Machinery Electrocution Falls
fatal risk inundation
ISHR MI SSHR
๏ฝ No evidence ISHR/SSHR reports dealt with anything
but safety & sparing use of suspension powers (24
SSHR reports & 3 SSHR โ€“ all but 1 related to fatal
risks/exception was bullying case)
๏ฝ 54% of ISHR reports examined documents as well as
physical (MI 50% and SSHR around 20%)
๏ฝ Evidence of system corrosion at some mines &
suspensions to prevent serious incidents โ€“ in some
cases management suspended operations, other
cases MI,ISHR,SSHR
๏ฝ Overall good relationship between MI & SSHR &
ISHR/strong complementary roles (little
disagreement re suspension)
๏ฝ Some issues re SSHR presence & management
turnover
๏ฝ Pattern flaws provide reference point for
โ—ฆ Assessing regulation/identifying gaps
โ—ฆ Informing inspection practices & incident investigation
(eg Pike River, Gleision colliery)
โ—ฆ	 Evaluating regulatory regimes
๏‚– Guidance on & auditing of systems and risk assessment
๏‚– Prescription re well known hazards (systems/risk

management & prescription balance)

๏‚– Vigorous reporting of any safety critical deviations
๏‚– Strengthening auditing requirements
๏‚– Strengthening regulatory oversight
๏‚– Providing/facilitating meaningful worker input
๏ฝ These pattern causes help to explain fatal incidents in high hazard
workplaces & focusing on them would minimise fatalities
๏ฝ Safety โ€˜cultureโ€™ was not a pattern cause rather symptom of failure in
OHS management regime and priorities
๏ฝ Systems as hierarchies of control that corrode over time & better
suited to routine risk?
๏ฝ Pattern causes apply to both single fatalities and multiple fatalities
(both low frequency/high impact events)
๏ฝ Changes to work organisation like subcontracting can weaken
๏ฝ Clear lessons in terms regulation but battle to implement these in
wealthy democratic countries & largely ignored in newly
industrialising countries
๏ฝ Mining has over 200 years experience to learn from and help other
high hazard industries.
๏ฝ Must ask why lessons from past failures lost/forgotten or not kept?
๏ฝ Qld and NSW learned important lessons from 1990s disasters & since
regulatory reforms no disasters notwithstanding industry expansion &
adjudged worldโ€™s best practice regulation by Pike River RC
๏ฝ Reforms recognised number of pattern causes including the need for
comprehensive and rigorously audited management of all major
hazards, clear requirements re known hazards/controls, well-
resourced proactive inspectorate, and strong worker input.
๏ฝ Important package as is mutually reinforcing with multiple feedback
loops (internal company, inspectors, safety reps/union) to identify
failures/ensure constructive dialogue (potential for different views is
critical
๏ฝ Need to remain vigilant about sustaining these key elements and the
ever-present risk of corrosion of even robust regimes
๏ฝ Actually entering dangerous period
โ—ฆ	 Downturn/job insecurity and industry/corporate restructuring
โ—ฆ	 Length of time since last disaster
โ—ฆ	 Complacency/over-confidence that paperwork systems reflect 

actual practices

โ—ฆ	 Increased use of subcontractors requires ongoing oversight
โ—ฆ	 Must ensure key roles and โ€˜eyesโ€™ get trained and encouraged to
speak out/identify problems
โ—ฆ	 Queensland study found disturbing incidents where down to very
last line of defence but for late intervention
๏ฝ Need reactivated attention from all or history will repeat โ€“ degree of
unease essential
๏ฝ M. Quinlan (2014), Ten Pathways to Death and Disaster:
Learning from fatal incidents in mines and other high
hazard workplaces, Federation Press, Sydney.
๏ฝ Hopkins, A. & Maslen, S. (2015) Risky rewards: how
company bonuses affect safety, Ashgate, Farnham, Surrey.
๏ฝ Walters, D. Wadsworth, E. Johnstone, R. & Quinlan, M.
(2014) A study of the role of workersโ€™ representatives in
health and safety arrangements in coal mines in
Queensland, Report prepared with support of the CFMEU,

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Michael Quinlan: Learning from Failure: Pattern Causes of Fatal Incidents in Mines

  • 1. Learning from Failure: Pattern Causes of Fatal Incidents in Mines Mechanical Engineering Safety Seminar 3 August 2016 Michael Quinlan School of Management, UNSW and Business School Middlesex University London
  • 2. The presentation content is as follows ๏ฝ Background and methods ๏ฝ Ten pattern causes in mining ๏ฝ Queensland ISHR/SSHR study ๏ฝ Observations and some conclusions
  • 3. ๏ฝ Presentation draws on review of official investigations into 24 fatal incidents and disasters in mine in 5 countries (Australia, New Zealand, USA, UK and Canada) 1990 and 2011. Are the repeat or pattern causes underpinning these events? ๏ฝ Five countries with similar regulatory regimes and governance facilitate generalisation as did the number of incidents examined. ๏ฝ 15 involved 3 or more deaths while 9 single fatalities (includes 4 fatal mine incidents in Tasmania). Do the causes vary between multiple and single fatality incidents? ๏ฝ Most multiple fatality incidents occurred in coal mines (86%) and each incident also killed more on average (11 per incident compared to 6 in metalliferous mines) ๏ฝ Also examined multiple fatality incidents in other high hazard work places (shipping, aviation, oil rigs, chemical factories etc) globally to see if same pattern causes found outside mining.
  • 4. ๏ฝ Failure can be as instructive as success ๏ฝ examining series of incidents identifies recurring causes, why systems fail & how to remedy ๏ฝ Strategic decision making needs to draw on past while recognising risk of misinterpretation & change ๏ฝ Focus on mining but same approach could be used regarding other industries and types of incidents ๏ฝ Identified 10 causal pathways to fatal incidents (at least 3 present in virtually all while majority had 5 or more โ€“ some had all 10) ๏ฝ More thorough the investigation the more pattern causes identified
  • 5. DATE LOCATION INCIDENT TYPE FATALITIES 20 SEPTEMBER 1975 KIANGA MINE, QLD EXPLOSION 13 16 JULY 1986 MOURA NO.4, QLD EXPLOSION 12 8 JULY 1994 MOURA NO.2, QLD EXPLOSION 11 14 NOVEMBER 1996 GRETLEY COL.,NSW INRUSH 4 30 OCTOBER 2000 CORNWALL COL.TAS ROCKFALL 1 6 JUNE 2001 RENISON MINE, TAS ROCKFALL 2
  • 6. DATE LOCATION INCIDENT TYPE FATALITIES 5 MAY 2003 RENISON MINE, TAS ROCKFALL 1 19 MAY 2004 BHP NEWMAN WA HIT BY MACHINERY 1 25 APRIL 2006 BEACONSFIELD, TAS ROCK FALL 1 (2 TRAPPED) 19 MAY 1992 WESTRAY, CANADA EXPLOSION 26 19 NOVEMBER 2010 PIKE RIVER, NZ EXPLOSION 27 25 SEPTEMBER 2011 GLEISION COL, UK INRUSH 4
  • 7. DATE LOCATION INCIDENT TYPE FATALITIES 7 DECEMBER 1992 NO.3 MINE,VI USA EXPLOSION 8 23 SEPTEMBER 2001 NO.5 JWR AL USA EXPLOSION 13 2 JANUARY 2006 SAGO MINE WV USA EXPLOSION 12 20 MAY 2006 DARBY NO.5 KY USA EXPLOSION 5 6 AUGUST 2007 CRANDALL UTAH US FALL OF RIB/FACE 6 5 APRIL 2010 UBB MINE WV USA EXPLOSION 29
  • 8. How and some incidents where contributed ๏ฝ Failure to provide/maintain plant etc (eg Westray-ventilation/monitoring/roof bolting) ๏ฝ Inadequately planned mining methods & failure to revise (Westray, Crandall Canyon) ๏ฝ Flawed/misused maps of workings(Gretley) ๏ฝ Seal design/flaws (Sago & Moura No.2) ๏ฝ Hydro mining and main ventilator UG (Pike River) Note: these are only examples and not exhaustive
  • 9. How and some incidents where contributed ๏ฝ Failure to respond to trends in atmospheric pressure & methane levels (Westray, Pike River) ๏ฝ Failure to respond to or analyse rockfalls (Cornwall, Renison & Beaconsfield) ๏ฝ Failure to respond to prior outbursts (Crandall Canyon) ๏ฝ Failure to adequately respond to evidence of heating (Moura No.2 -note too two prior disasters) ๏ฝ Evidence of abnormal water prior to inrush (Gretley)
  • 10. How and some incidents where contributed ๏ฝ Failure to assess risk of inrush (Gretley) ๏ฝ Failure to properly assess risks prior to authorising entry (Jim Walter Resources/JWR) ๏ฝ Failure to do risk assessment following coal outbursts (Crandall Canyon) ๏ฝ Failure to undertake comprehensive risk assessment after major rockfall (Beaconsfield/BG) ๏ฝ Failure to risk assess hydro mining or UG main ventilator (Pike River)
  • 11. How and some incidents where contributed ๏ฝ Poor system structures/communication & over- focus on behaviour/minor safety issues (JWR, BG) ๏ฝ Inadequate training/procedures (Sago & Darby No.1) ๏ฝ Failure to maintain safety critical systems โ€“rock dusting, ventilation, equipment โ€“ UBB & Pike R) ๏ฝ Poor management of contractors/work re- organisation (Renison, BHPB) ๏ฝ Poor hazard/risk management systems & worker feedback mechanisms(BHPB)
  • 12. How and some incidents where contributed ๏ฝ Failure to audit critical safety processes (eg Moura No.2 management of spontaneous combustion) ๏ฝ Failure to adopt audit findings (BG) ๏ฝ No proper OHS audit (Pike River)
  • 13. How and some incidents where contributed ๏ฝ Production pressure/cost cutting compromising safe work practices (Westray, UBB, Pike River) or use of consultants/in-house technical expertise (Renison) ๏ฝ Poor financial state of mine putting miners โ€˜under the pumpโ€™ (Westray, Renison) ๏ฝ Incentive pay systems encouraging unsafe practices (Westray & Pike River)
  • 14. How and some incidents where contributed ๏ฝ Insufficient/inadequately trained or supervised inspectors (3 Tas incidents, Sago, Pike River) ๏ฝ Poor inspection procedures (Crandall, Darby No.1, JWR) including prior notice (UBB) ๏ฝ Inadequate/poorly targeted enforcement (Westray, Gretley, Sago, UBB, Pike River) ๏ฝ Flaws in Legislation - standards, reporting requirements, sanctions, worker rights (3 Tas, Pike River, UBB & other US disasters)
  • 15. How and some incidents where contributed ๏ฝ Evidence of significant level of serious concerns (Cornwall, BG, UBB) ๏ฝ worker/supervisors raised concerns but were ignored (Cornwall, BG) ๏ฝ Note: this matter seldom seems to be explored in the course of most investigations (BG & UBB exceptional in that interviewed large numbers of miners and even family members)
  • 16. How and some incidents where contributed ๏ฝ Prolonged/bitter struggle over unionisation (Westray, BG) or non-union mine (UBB) ๏ฝ Inadequate input mechanisms (Ctees & HSRs) & poor response to workers raising safety issues (BG, BHPB) ๏ฝ Poor management communication processes (Moura No.2) ๏ฝ Poor management response to worker, supervisor and union concerns (Pike River)
  • 17. How and some incidents where contributed ๏ฝ Flaws in emergency procedures, maps or training (Darby No.1, Sago) ๏ฝ Poor safety management makes rescue more dangerous (Crandall, BG) ๏ฝ Poor inspectorate/Mine Rescue Brigade rescue procedures or resources (Moura No.2, Sago, Crandall) ๏ฝ No second egress (Pike River)
  • 18. ๏ฝ Examined 1165 MI, ISHR & SSHR inspection reports for 19 mines (7 ug & 12 o/c) 1984-2013 (75% since 2000) ๏ฝ MI 605 (52%); ISHR 473 (41%); SSHR 50 (4%) ๏ฝ Electronic recording and exchange of all inspections, reports etc by MI, SSHR, ISHR very important ๏ฝ Also interviewed ISHRs & SSHRs at 13 of mines, and senior mines inspector ๏ฝ Both MI & ISHR/SSHR inspections focused on serious hazards (ie fatality risks) ๏ฝ >90% of ISHR/SSHR reports dealt with at least one fatality risk (many more than one) ๏ฝ Also strong emphasis on HPIs and incident investigation
  • 19. 90 100 80 70 60 0 10 20 30 40 50 % At least one Inrush / Fire / explosion Outburst Rockfall Entrapment Machinery Electrocution Falls fatal risk inundation ISHR MI SSHR
  • 20. ๏ฝ No evidence ISHR/SSHR reports dealt with anything but safety & sparing use of suspension powers (24 SSHR reports & 3 SSHR โ€“ all but 1 related to fatal risks/exception was bullying case) ๏ฝ 54% of ISHR reports examined documents as well as physical (MI 50% and SSHR around 20%) ๏ฝ Evidence of system corrosion at some mines & suspensions to prevent serious incidents โ€“ in some cases management suspended operations, other cases MI,ISHR,SSHR ๏ฝ Overall good relationship between MI & SSHR & ISHR/strong complementary roles (little disagreement re suspension) ๏ฝ Some issues re SSHR presence & management turnover
  • 21. ๏ฝ Pattern flaws provide reference point for โ—ฆ Assessing regulation/identifying gaps โ—ฆ Informing inspection practices & incident investigation (eg Pike River, Gleision colliery) โ—ฆ Evaluating regulatory regimes ๏‚– Guidance on & auditing of systems and risk assessment ๏‚– Prescription re well known hazards (systems/risk management & prescription balance) ๏‚– Vigorous reporting of any safety critical deviations ๏‚– Strengthening auditing requirements ๏‚– Strengthening regulatory oversight ๏‚– Providing/facilitating meaningful worker input
  • 22. ๏ฝ These pattern causes help to explain fatal incidents in high hazard workplaces & focusing on them would minimise fatalities ๏ฝ Safety โ€˜cultureโ€™ was not a pattern cause rather symptom of failure in OHS management regime and priorities ๏ฝ Systems as hierarchies of control that corrode over time & better suited to routine risk? ๏ฝ Pattern causes apply to both single fatalities and multiple fatalities (both low frequency/high impact events) ๏ฝ Changes to work organisation like subcontracting can weaken ๏ฝ Clear lessons in terms regulation but battle to implement these in wealthy democratic countries & largely ignored in newly industrialising countries
  • 23. ๏ฝ Mining has over 200 years experience to learn from and help other high hazard industries. ๏ฝ Must ask why lessons from past failures lost/forgotten or not kept? ๏ฝ Qld and NSW learned important lessons from 1990s disasters & since regulatory reforms no disasters notwithstanding industry expansion & adjudged worldโ€™s best practice regulation by Pike River RC ๏ฝ Reforms recognised number of pattern causes including the need for comprehensive and rigorously audited management of all major hazards, clear requirements re known hazards/controls, well- resourced proactive inspectorate, and strong worker input. ๏ฝ Important package as is mutually reinforcing with multiple feedback loops (internal company, inspectors, safety reps/union) to identify failures/ensure constructive dialogue (potential for different views is critical
  • 24. ๏ฝ Need to remain vigilant about sustaining these key elements and the ever-present risk of corrosion of even robust regimes ๏ฝ Actually entering dangerous period โ—ฆ Downturn/job insecurity and industry/corporate restructuring โ—ฆ Length of time since last disaster โ—ฆ Complacency/over-confidence that paperwork systems reflect actual practices โ—ฆ Increased use of subcontractors requires ongoing oversight โ—ฆ Must ensure key roles and โ€˜eyesโ€™ get trained and encouraged to speak out/identify problems โ—ฆ Queensland study found disturbing incidents where down to very last line of defence but for late intervention ๏ฝ Need reactivated attention from all or history will repeat โ€“ degree of unease essential
  • 25. ๏ฝ M. Quinlan (2014), Ten Pathways to Death and Disaster: Learning from fatal incidents in mines and other high hazard workplaces, Federation Press, Sydney. ๏ฝ Hopkins, A. & Maslen, S. (2015) Risky rewards: how company bonuses affect safety, Ashgate, Farnham, Surrey. ๏ฝ Walters, D. Wadsworth, E. Johnstone, R. & Quinlan, M. (2014) A study of the role of workersโ€™ representatives in health and safety arrangements in coal mines in Queensland, Report prepared with support of the CFMEU,