Please help. Thank you very much Stop the Database, Stop the Listener $ SQLPLUS / AS SYSDBA SQL> SPOOL c:\cis4210\M6spool.txt SQL> SHUTDOWN IMMEDIATE; SQL> SPOOL OFF SQL> EXIT $ LSNRCTL STOP LISTENER Start the Listener, Start the Database $ LSNRCTL START LISTENER $ SQLPLUS / AS SYSDBA SQL> SPOOL c:\cis4210\M6spool.txt APPEND SQL> STARTUP SQL> SPOOL OFF SQL> EXIT.