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Team Decision Making
Karl A. Smith
Purdue University/
University of Minnesota
@ksmith@umn.edu
Preparing and Supporting Students to WorkPreparing and Supporting Students to Work
in Teams in STEM Disciplines
Universiti Teknologi Malaysia
March 2009
Decision-Making Approaches
Deterministic Stochastic
Decision Making Approaches
Objective
M lti l R ki MAUTMultiple Ranking
AHP
MAUT
SMART
Single B/C Decision
T (EV)LP
Optimization
Tree (EV)
Simulation
Team Decision Making –
Ranking Tasks
• Typically “survival” tasks• Typically survival tasks
– First was Moon Survival, “Lost on the moon”
developed by Jay Hall for NASA in 1967developed by Jay Hall for NASA in 1967
– Many survival tasks available – desert
survival lost at sea winter survivalsurvival, lost at sea, winter survival, …
• Individual followed by team ranking
Diff t d i i ki diti i• Different decision-making conditions in
each team
T M b R lTeam Member Roles
•Observer/ Process
Recorder
•Task Recorder
•Skeptic/Prober
4
Team Decision Making…
World Mortality Causesy
Below in alphabetical order, are listed the top causes of death
in the world in 2003. The data were taken from the World
Health Organization (WHO) Report. Your task is to rankg ( ) p
them in order. Place the number 1 next to the item that is the
most frequent cause of death, the number 2 next to the item
that is the second most frequent, and so on. Then, in the last
column write in your estimate of the number of death percolumn, write in your estimate of the number of death per
year.
T G M b TASKSTo Group Members: TASKS
1. Individually determine the ranking.
2. Determine one ranking for the group.g g p
3. Every group member must be able to explain the rationale
for the group's ranking.
4. When your group finishes (each member has signed), (a)y g p ( g ), ( )
record your estimated number of fatalities in the World for
each, and then (b) compare your ranking with that of another
group.
World Mortality Causes
Product or Activity Ranking Number of FatalitiesProduct or Activity Ranking Number of Fatalities
Cancer
Childhood Diseases
Chronic obstructive pulmonary disease
Cirrhosis of the liver
Diarrheal diseases
Heart Disease
HIV/AIDS
Hypertensive heart disease
L i t i f tiLower respiratory infections
Malaria
Measles
Nephritis/nephrosisNephritis/nephrosis
Other unintentional injuries
Road traffic accidents
Self-inflictedSelf inflicted
Stroke
Tuberculosis
Postdecision Questionaire
f ?1. How understood and listened to did you feel in your group?
Not at all 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 Completely
2. How much influence do you feel you had in your group’s
decision making?
None 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 A great deal
3. How committed do you feel to the decision your group made?
None 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 A great deal
4. How much responsibility do you feel for making the decision
work?
None 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 A great deal
5. How satisfied do you feel with the amount and quality of your
participation in your group’s decision makingp p y g p g
Dissatisfied 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 Satisfied
6. Write one adjective that describes the atmosphere in your
group during the decision makinggroup during the decision making
Team Decision-Making Process
• How
– Individual
• Assumptions/Biases
– Family/Friends
– Mathematical
– Consensus
– News
– Youth
– Iterative – H, M, L
– Both ends toward the
middle
– Geographic location
middle
Methods of Decision Making
(Johnson & Johnson 1991)(Johnson & Johnson, 1991)
1. Decision by authority without discussion1. Decision by authority without discussion
2. Expert member
3. Average of member’s opinions3 e age o e be s op o s
4. Decision by authority after discussion
5. Majority controlj y
6. Minority control
7. Consensus
See Table Summarizing Characteristics – Smith (2007), p. 46
Johnson, D.W. & Johnson, F.P. 1991. Joining together: Group theory and group skills. Prentice-Hall
Choice of Decision-Making Method
Depends On:Depends On:
1. The type of decision to be made.1. The type of decision to be made.
2. The amount of time and resources
available.available.
3. The history of the group.
4. The nature of the task being worked on4. The nature of the task being worked on
5. The kind of climate the groups wishes to
establishestab s
6. The type of setting in which the group is
workingo g
Johnson & Johnson, 1991
Characteristics of Effective Decisions:C a acte st cs o ect e ec s o s
1. The resources of the group members areg p
well used.
2. Time is well used.
3. The decision is correct, or of high quality.
4. The decision is put into effect fully by allp y y
the necessary members' commitment.
5. The problem-solving ability of the groupp g y g p
is enhanced.
Johnson & Johnson, 1991

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Smith utm-team decmak-309-ho

  • 1. Team Decision Making Karl A. Smith Purdue University/ University of Minnesota @ksmith@umn.edu Preparing and Supporting Students to WorkPreparing and Supporting Students to Work in Teams in STEM Disciplines Universiti Teknologi Malaysia March 2009
  • 2. Decision-Making Approaches Deterministic Stochastic Decision Making Approaches Objective M lti l R ki MAUTMultiple Ranking AHP MAUT SMART Single B/C Decision T (EV)LP Optimization Tree (EV) Simulation
  • 3. Team Decision Making – Ranking Tasks • Typically “survival” tasks• Typically survival tasks – First was Moon Survival, “Lost on the moon” developed by Jay Hall for NASA in 1967developed by Jay Hall for NASA in 1967 – Many survival tasks available – desert survival lost at sea winter survivalsurvival, lost at sea, winter survival, … • Individual followed by team ranking Diff t d i i ki diti i• Different decision-making conditions in each team
  • 4. T M b R lTeam Member Roles •Observer/ Process Recorder •Task Recorder •Skeptic/Prober 4
  • 5. Team Decision Making… World Mortality Causesy Below in alphabetical order, are listed the top causes of death in the world in 2003. The data were taken from the World Health Organization (WHO) Report. Your task is to rankg ( ) p them in order. Place the number 1 next to the item that is the most frequent cause of death, the number 2 next to the item that is the second most frequent, and so on. Then, in the last column write in your estimate of the number of death percolumn, write in your estimate of the number of death per year. T G M b TASKSTo Group Members: TASKS 1. Individually determine the ranking. 2. Determine one ranking for the group.g g p 3. Every group member must be able to explain the rationale for the group's ranking. 4. When your group finishes (each member has signed), (a)y g p ( g ), ( ) record your estimated number of fatalities in the World for each, and then (b) compare your ranking with that of another group.
  • 6. World Mortality Causes Product or Activity Ranking Number of FatalitiesProduct or Activity Ranking Number of Fatalities Cancer Childhood Diseases Chronic obstructive pulmonary disease Cirrhosis of the liver Diarrheal diseases Heart Disease HIV/AIDS Hypertensive heart disease L i t i f tiLower respiratory infections Malaria Measles Nephritis/nephrosisNephritis/nephrosis Other unintentional injuries Road traffic accidents Self-inflictedSelf inflicted Stroke Tuberculosis
  • 7. Postdecision Questionaire f ?1. How understood and listened to did you feel in your group? Not at all 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 Completely 2. How much influence do you feel you had in your group’s decision making? None 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 A great deal 3. How committed do you feel to the decision your group made? None 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 A great deal 4. How much responsibility do you feel for making the decision work? None 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 A great deal 5. How satisfied do you feel with the amount and quality of your participation in your group’s decision makingp p y g p g Dissatisfied 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 Satisfied 6. Write one adjective that describes the atmosphere in your group during the decision makinggroup during the decision making
  • 8. Team Decision-Making Process • How – Individual • Assumptions/Biases – Family/Friends – Mathematical – Consensus – News – Youth – Iterative – H, M, L – Both ends toward the middle – Geographic location middle
  • 9. Methods of Decision Making (Johnson & Johnson 1991)(Johnson & Johnson, 1991) 1. Decision by authority without discussion1. Decision by authority without discussion 2. Expert member 3. Average of member’s opinions3 e age o e be s op o s 4. Decision by authority after discussion 5. Majority controlj y 6. Minority control 7. Consensus See Table Summarizing Characteristics – Smith (2007), p. 46
  • 10. Johnson, D.W. & Johnson, F.P. 1991. Joining together: Group theory and group skills. Prentice-Hall
  • 11. Choice of Decision-Making Method Depends On:Depends On: 1. The type of decision to be made.1. The type of decision to be made. 2. The amount of time and resources available.available. 3. The history of the group. 4. The nature of the task being worked on4. The nature of the task being worked on 5. The kind of climate the groups wishes to establishestab s 6. The type of setting in which the group is workingo g Johnson & Johnson, 1991
  • 12. Characteristics of Effective Decisions:C a acte st cs o ect e ec s o s 1. The resources of the group members areg p well used. 2. Time is well used. 3. The decision is correct, or of high quality. 4. The decision is put into effect fully by allp y y the necessary members' commitment. 5. The problem-solving ability of the groupp g y g p is enhanced. Johnson & Johnson, 1991