This was presented by Réka Solymosi from University College London at the Impacts of Civic Technology Conference (TICTeC 2018) in Lisbon on 18th April 2018. You can find out more information about the conference here: http://tictec.mysociety.org/2018
2. Session agenda
1. Why is this important
2. Definitions: smart city initiatives vs CivicTech initiatives
3. The three generations of smart cities
4. Analysis of the initiatives
5. Insights
6. Design challenge (interactive!)
3. Intro
WE ARE A TRANSPORT TECH START-UP WITH SOCIAL IMPACT
Our mission is to accelerate the development of smart, sustainable and people-focused cities. We want to solve
transport infrastructure challenges faster, to improve the lives of millions of citizens within a generation.
We provide a unique combination of transport expertise and creative techniques, to deliver cost-effective,
innovative solutions with high social impact.
Annette Jezierska
Co-Founder
German Dector-Vega
Co-Founder
Marek Bereza
CTO
4. Why is this important
○ 60% global population will live in cities by
2030 (WHO)
○ Rich insight - most data on interactions
○ Global smart cities market to be a trillion
dollar market by 2026
Where is everybody?! 🙀
Africa Business Insight
https://www.howwemadeitinafrica.com/
5. Definitions
Smart city service CivicTech service
The citizen is the end user or consumer (who
consumes the result) - using data which could
include passive or conscious citizen data.
The citizen is the key crowd participant (with
some influence over the result) - “conscious
data contribution”
For people By people
Meets authority outcomes For people
6. The three generations
Definition by Boyd Cohen
1st - Technology Driven: Private sector technology companies encouraging the
adoption of their solutions disregarding the impact on citizens quality of life.
2nd - Technology enabled, city led: The city determines what the future is and the
role of smart technologies. City administrators focus on technology solutions as ways
to improve quality of life.
3rd - Citizen Co-creation: Cities embrace citizen co-creation models for helping to
drive the next generation of smarter cities.
7. Analysis summary
System
efficiency
Desirable
social change
New activities
Weird social
change
City open data
NZ
Age Friendly
Amsterdam
Public WiFi
Cape Town
RFID Home
security
Songdo
Real time
traffic control
Singapore
On demand bus
Singapore
Citizens’ map
Nairobi
Participatory city
Medellin
8. Insights
1. CivicTech nearly exclusively provides social change and efficiency
2. Data-led smart city initiatives have indirect social outcomes, but these are often flawed!
3. Smart city initiatives are driven by efficiencies, but defining the type of efficiency is important, and
often misused.
4. CivicTech must and can do more to compete with efficiency-based smart city initiatives
5. Or provide smart city authorities with the social impact benefit in efficiency-based approaches
6. Smart city initiatives benefit from great marketing about IoT, AI, citizen empowerment, business
collaboration. CivicTech services need to do this better.
9. Design challenge
1. How might we help citizens to help authorities manage the
transport network?
1. How might we maximise environmental benefits from peer-to-
peer exchange of goods?
1. How might we make your CivicTech service more Smart City-
friendly?
10. House rules
1. Quantity over quality!
2. No idea is a bad idea
3. Be concise
4. Do exaggerate
AJ
(comparison - engagement 2% budget for infra)
"Partnerships between city planners, government officials, private companies, OEMs (original equipment manufacturers), software developers and startups are creating smart city ecosystems that will empower citizens while reducing our carbon footprint." Intel GM
AJ
GDV intro
14:45-14:55
Three groups (experts), Volunteering, Big Bike Revival, Cycling for Health
One leader
10 minutes
Immerse in the problem
Rapid post it notes
No judgment, no detail, no overthinking, all problems, all bug bears
Do be specific, deep but wide
Categorise the problem
Result - most common / most challenging / most interesting / feel strongly about problems (top 5 or so)
AJ - Mixed groups
14:55 - 15:05
8 minutes within groups
- go back to questioning the problem
- Spend a couple minutes summarising the insights on the problem - the core issues
- run the 5 whys
- Don’t share yet.
Result: Root cause of the problem, the true problem
Write them down clearly
GDV intro
14:45-14:55
Three groups (experts), Volunteering, Big Bike Revival, Cycling for Health
One leader
10 minutes
Immerse in the problem
Rapid post it notes
No judgment, no detail, no overthinking, all problems, all bug bears
Do be specific, deep but wide
Categorise the problem
Result - most common / most challenging / most interesting / feel strongly about problems (top 5 or so)
GDV - Expert groups
To broad
To narrow
Just right
15:05 - 15:20
10 minutes
Pick 2 or 3 questions for each topic
develop insights
And share them round the group (with other pais)
Identify the right question/s for each problem
Mixed groups
20 minutes
15:22 - 15:42
Timed sketching, quick and visual ( 2 minutes)
Pitch to each other & build - I like X but I would change Y about it - ( 4 minutes) - even the ones they don’t like
Do again with another HMW - (6 minutes)
Select a few -4ish ideas you like, and conduct “Stress testing” - ie make it even more ambitious, even bigger, eg how to double impact. (6 minutes)
Select one best idea per person to pitch after the break. - 2 minutes