1. CV
MOHAMMAD AMJAD
S/o MOHAMMAD iQBAL
Hous No# 1730/146, Sarhad Muhalla
Rashedabad, Baldia Town, KARACHi (WEST)
CONTACT: 0312-0243000
OBJECTIVE :
To secure a position, develop and maintain with a dynamic organization that
provides challenges and opportunities for growth enhancement and satisfaction.
ACADEMIC QUALIFICATION :
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Matriculation (Science) from BOARD OF SECONDARY EDUCATION,
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KARACHI.
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COMPUTER SKILLS :
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C.i.T
HARDWARE SUMMARY
• Mobile phone maintenance, repair, refurbishing of cell phones, troubleshooting on PCB, etc.
• Software and hardware both technical idea and knowledge to troubleshoot (flashing,
programming, unlocking, security unlocking).
• Successfully troubleshot by schematic method and analyzing the problem of electronic PCBs
problem identify and makes effective solution and corrective on its.
• Understanding problems of customer and give correct response to customer’s active care of
customer. Giving better result of course in short time of period.
• Knowledge and idea to operate phoenix, CTS-30/55, DCT -3 & 4, BB5 models software flash,
unlock.
• Integrity and ability to absorb latest upcoming technology faster.
• Follow ESD and EPA area:
• Providing good technical customer support for GSM protocols of GPRS, MMS, WLAN,NFC
BLUETOOTH, EMAIL TCP/IP, MODEM And PC SUITE configuration and other mobile related
issues.
• Providing friendly environment for customer service.
• Training and motivating service center staff.
PROFESSIONALEXPERIENCE :
5 Year Eperience as a Technician
Perform diagnostics & repair of SONY, Huawei Tablets, G Right and RIVO mobile products at Level L1, L2 and L3.
Ensure the defined targets like Turnaround time, daily productivity, Bounce Rate are achieved and exceeded.

2. CV
Keeping update with all technical documentation, Service Manuals and Bulletins to perform the repairs at highest
accuracy.
Coordinate with the front deskfor the customer complaints, estimation, repair quality and assist to close all customer
complain.
Housekeeping of repair area,
ESD compliance.
PERSONALINFORMATION :
Date of Birth : 07th /7/ 1994
CNIC # : 42401-9206758-3
Nationality : Pakistani
Religion : Islam
MaritalStatus : Single
REFERENCE :
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Will be furnished upon request.