1. DHANISH GOPAL
Address : Marahaba Heights Flat 306/B
D.D Choudary Rd, Lea-market
Lyari, Karachi.
E-mail : dhanish.gopal@yahoo.com
Contact : 03452275281
CAREER OBJECTIVE:
As a Telecommunication Engineer, my objective is to bring success to the company by being a highly competent member
of the communications team and contribute my expertise in all aspects of Networking Field: Configuration of servers,
troubleshooting, installation, and maintenance. One of my objectives is to expertise in the field of Networking as a
Telecommunication engineer. I am confident I can do this best if I will be a part of a competent and innovative
environment by hard working and dedication.
ACADEMIC BACKGROUND:
B.S in Telecommunication Engineering 2012 - 2016
 Sir Syed University of Engineering andTechnology
 First Division with 3.4 CGPA
 Key Modules : Wireless Communication, Satellite Communication, Fiber Optic
Communication, Network Security, Data Communication.
H.S.C in Pre-Engineering 2009 - 2011
 D.J Sindh Govt. Science College
 A-Grade with 76.27 %
S.S.C in Bio-Science 2007 - 2009
 Golden Career Secondary School
 A-One Grade with 84.35 %
EXPERIENCE & ACHIEVEMENTS:
Online Support Engineer (Multinet Pakistan Private Limited) 24th
Oct 2016 – Continue
 Troubleshooting the problems i.e. co-ordinate with client to located the fault and to resolved it.
 Launching the ticket number for complain and forward it to technical team and also taking
response time to time from field engineer.
 Taking follow ups from field engineer and client when problem is in-process and restored as well.
 Emailing the concern department as well as client and coordinating with them accordingly.
Technical Support Executive (StormFiber Cybernet Company Pvt. Ltd) 11th
Feb 2016 – 20th
Oct 2016
 Provide technical solution to customers based on consumer's and co-operative client's, diagnose the
various problems perform analysis technical troubleshooting steps and satisfy them.
 Worked on technical network support including SMTP, NMS Alerts, Optical Network transmission
configurations, consumer based database and high implementations on Linux.
 Appreciative results of Daily/monthly reporting of calls, Email responses and closing status of
technical complaints provide constant feedback.
 Identify the loopholes in the process and queries being followed including ADD ON's, service
request and product/general information.

2. SKILLS:
Professional Courses Skills
 CCNA (Routing and Switching) Certified with Cisco ID No. CSCO12652345
 Key Modules : OSPF, RIP, EIGRP, Static Routing, STP, VLAN, VTP,
Access List, DHCP, DNS, Telnet, Port Security, Sub-netting
IPV4.
 CIT in Information Technology Literacy Program 2007
Project Based Skill
 VEHICLE RECOGNITION AND INFORMATION SYSTEM FOR PARKING
GUIDANCE USING IMAGE PROCESSING AND ANDROID APPLICATION (FYP).
 Description : Users can reserve slot for their vehicle in a parking lot via an
android app, which is connected to a database containing the
data of all users. At the parking lot, through the image
processing of number plates, using MATLAB which is also
connected to database, users are guided to their reserved or
any available empty slot via an LCD screen. In case of
parking in a wrong slot, an alarm is activated.
Technical Skills
 Software : MATLAB, Eclipse, Packet Tracer, Micro Controllers, Android
Application Development, Proteus, GNS3, PCB designing,
Windows OS, Ms Office, Ms Excel, Power point and Linux
operating system
 Programming Languages : C Language, Java and Assembly Language.
Languages Skills
 Urdu
 English
 Sindhi
Personal Skills
 Good in communication
 Strong Inter personal Skills
 Self-Confidence
 Good Public Speaking Skills
 Time Management
 Enthusiastic towards work
 Team work
REFERENCES:
References will be furnished onrequest.