The document summarizes Dr. Goh Moh Heng's presentation on global business continuity management trends and challenges at the Armed Forces Officer Club in Abu Dhabi on March 31, 2014. It discusses trends like increasing infectious disease outbreaks, integration of BCM with risk management, growth of cloud computing, larger scale natural disasters, supply chain impacts, and increasing international BCM standards and certification. It emphasizes developing competency among BCM professionals and highlights key success factors for effective BCM programs like executive commitment, education at all levels, strong program management, and consistent testing.

1. Armed Forces Officer Club
Abu Dhabi
31 March 2014
Dr Goh Moh Heng
President

2. BCM Institute Profile
• We are a global convergence of thought leadership in Business Continuity, Disaster Recovery
and Crisis Management
• Global Professional Development and Qualification developed by Technical Experts and
Thought Leaders
• Largest Continuity Training and Certification Organization in Asia Pacific
• Governed by Education, Examination and Certification Committees
• Delivered by Industry Practitioners, Professionals and Peers
• Learned by Professionals, Practitioners, Consultants, Auditors, Officials from all industry
sectors of over 850 Organisations and Multi National Corporations (MNC) across 40 countries
Education
Certification and
Professional
Development
Thought
Leadership
Conducting and
administering
courses and exams.
Providing a career path and a
common body of knowledge
for business continuity and
disaster recovery
professionals
Organizing conferences and
seminar events. Publishing
technical and research papers
2
www.bcm-institute.org

3. BCM Institute started in
January 2005
Provide competency
based BC, CM and DR
training to all levels
Started certification
programme in April 2007
Certify BC and DR
professionals globally
More than 1500
professionals from 40
countries.
3
www.bcm-institute.org

4. Business Continuity Management:
Global Perspective, Challenges and
Trends
Dr Goh Moh Heng
President

5. Dr Goh Moh Heng
• President
– Business Continuity Management
(BCM) Institute
– www.bcm-institute.org
• Managing Director
– GMH Continuity Architects
– Asia Pacific BCM Consulting Firm
– www.GMHasia.com
• Professional BCM Appointments
– Technical Advisor for TR19:2005 &
SS540:2008 BCM Standard
(Management Council and
Technical Committee)
www.ss540.org
– Project Director, Technical Working
Group for SS507:2004
• ISO/IEC 24762 Guidelines for BC-DR
Services
5
http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng

6. Dr Goh Moh Heng
Prior Appointments
• Government of Singapore Investment
Corporation (GIC)
• Standard Chartered Bank
– Global Head for BCM
• PricewaterhouseCoopers
• Senior Technical Advisor, China Business
Continuity Management Forum
• Expert panel of the Asia-Pacific Economic
Cooperation (APEC) Network on Improving
SME Disaster Resilience
• Awarded the "Business Continuity Lifetime
Achievement Award" in London, United
Kingdom by the Continuity, Insurance and
Risk (CIR) Magazine
• Published Books:
– 7-book BCM Series
– 7-book BCM Specialist Series
6
http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng

7. Agenda
• Share an overview of the global trends
affecting BCM implementation.
• Highlight the challenges and opportunities
facing BCM professionals.
• Focus on the need for professionals to
strengthen competencies.
• Share the critical factors in Asia Pacific
affecting organizational BCM rollout.
7

8. WHAT IS BUSINESS CONTINUITY
MANAGEMENT?
8
Copyright 2014 @ BCM Institute

9. 9www.bcmpedia.org

10. OVERVIEW OF GLOBAL BCM
TRENDS
10

11. Infectious Diseases
• Pandemic
– H7N9
– MERS
– SAR-like Virus
• Epidemic
– Dengue
1
1

12. Integration with Risk
Management
12
risk management
business continuity management
crisis
operational risk
credit risk

13. Cloud BC and DR
13

14. Global BCM Trends
• Crisis Management
• Crisis Communication
– Social Media
– Speed of Information Travel
14

15. Global BCM Trends
• Larger Scale disasters
• Supply Chain BC
– Upstream and downstream
effects
15

16. 16
Copyright 2014 @ BCM Institute
Global BCM Trends
Larger Scale Natural Disaster and Disruption

17. 17
Mount Sinabung, North Sumatra,
Indonesia 5 Nov 2013

18. Jakarta Floods, 21 January 2014
18

19. 1
Super Typhoon “Yolanda”
in Tacloban City

20. 20
Super Typhoon “Yolanda”
in Tacloban CityNovember 8, 2013

21. Thailand Protest
21

22. Global BCM Trends
• ISO 22301 BCMS Certification and
National Standards
• International standardization
22

23. 23

24. NCEMA BCM Standard
“To maintain and promote stability, the Government aims
to ensure all organisations across the country have a clear
understanding of business continuity management”
“UAE’s business continuity management standard was set
after consulting the British, Australian, New Zealand,
Swiss and Singaporean standards, and considering the
nature of the UAE’s activities and services.”
Mohammad Khalfan Al Rumaithi, General Manager, National Emergency Crisis
and Disaster Management Authority
24

25. 25

26. BCM COMPETENCY FOR HUMAN
CAPITAL
26
Copyright 2014 @ BCM Institute

27. BCM Body of Knowledge
http://www.bcmpedia.org/wiki/BCM_Body_of_Knowledge_(BCMBoK)
Competency Development
27

28. BCM-CM-DR-Audit
Competency
Knowledge Skills
28

29. What Level of Competency?
29

30. What Level of Competency?
30

31. 31

32. Conclusion: Key Success Factors
• Executive Management commitment
– Language, culture, location
• Good BCM awareness at all levels
– Lack focus on senior management
• Continuous education
– Build competency
• Strong program management
– “Just Do It First” mentality
• Consistent testing and exercising
• Be prepared to adapt
Business Continuity Management is Complex, Ever
Changing and Challenging

33. THANK YOU
for Your Continuous Support
Dr Goh Moh Heng
President
Mobile: +65 96711022
Tel: +65 63231500
Email: moh_heng@bcm-institute.org
1st Business Continuity Management
Forum
Copyright 2014 @ BCM Institute