Dobijeni certifikat je osnova za ponudu lead implementer seminara na kojima ce polaznici nauciti kako da efektivno primene metodologiju za implementaciju zahteva standarda na osnovu procesnih referentnih modela i procene zrelosti

1. Professional Evaluation and Certification Board
This document certifies that
Milan Kukrika
Has successfully completed the training course
ISO/IEC 20000 Lead Auditor
This certificate is valid for 31 Continuing Professional Development (CPD) credits
Held at: Belgrade, Serbia
Course completion date: May 31st
, 2013
PECB
7275 Sherbrooke East, Suite 32
CP 49060, Montreal, QC
H1N 1H0, Canada
training@pecb.org Chief Executive Officer