October 7, 2020 CTAC Virtual Meeting

Miami-Dade TPO
Citizens' Transportation
Advisory Committee (CTAC)
Virtual Meeting
Wednesday, October 7, 2020

CTAC Agenda
I. Call to Order/Rules of Engagement
II. Roll Call and Quorum
III. Approval of Agenda
IV. Approval of Minutes
V. CTAC Membership Update
VI. Public Comment
VII. SMART Demonstration Monitoring Program
VIII. Transit Application Update
IX. Miami-Dade Department of Transportation & Public Works Waterborne
Fixed Routes
X. Public Comment
XI. Chair’s Report
XII. New Transportation Business
XIII. Adjournment

3
MIAMI-DADE TPO CTAC MEETING OCTOBER 7, 2020
Call to Order /
Rules of Engagement
CALL TO ORDER/RULES OF ENGAGEMENT
I.

CALL TO ORDER/RULES OF ENGAGEMENT 4
Rules of Engagement
• This is a public meeting and is being recorded. Meeting videos will be uploaded to YouTube.
• If you experience technical difficulties, please contact Lisa Juan at 954-716-8823 or at lisa.juan@kimley-horn.com so that a member
of our technical support team may assist you.
• Public participants only:
• All public participants will remain muted throughout the duration of this meeting except for the Public Comment periods.
• If you wish to provide a comment, please use the “Raise Hand” button at the bottom of your Zoom panel so the meeting
organizer can unmute your microphone. If you are calling-in, the organizer will automatically unmute your microphone when the
Public Comment period begins. Please proceed by first providing your full name and home address followed by your comment.
• Committee members only:
• If you wish to provide a comment, please use the “Raise Hand” button at the bottom of your Zoom panel. Wait to be recognized
by the Chair. Once recognized by the Chair, please provide your name and question/comment.
• Committee members are encouraged to enable their web cameras and mute their microphones when not speaking.
• To move or amend a motion, unmute your microphone, clearly state your name for the record, and propose or second the
motion. The CTAC Coordinator will record the action and verbally confirm your name.
• Open votes such, as Approval of Agenda, will be conducted by calling dissenting votes only. Committee members in opposition
shall state their names and verbally express “nay”. Resolution and other important votes will be conducted via roll call.

5
Roll Call and QuorumII.
ROLL CALL AND QUORUM

6
Approval of AgendaIII.
APPROVAL OF AGENDA

7
Approval of MinutesIV.
APPROVAL OF MINUTES

8
CTAC Membership UpdateV.
CTAC MEMBERSHIP UPDATE

9
Public CommentVI.
PUBLIC COMMENT

10
SMART Demonstration
Monitoring Program
VII.
SMART DEMONSTRATION MONITORING PROGRAM

WORK ORDER #GPC VII-09
Citizens' Transportation Advisory Committee
October 7, 2020
SMART Demonstration Program
Evaluation Criteria and Monitoring Methodology

1) SMART Demonstration Program Background
2) Study Purpose and Objective
3) Literature Review Findings
4) Performance Framework
5) Performance Measures
6) Evaluation Criteria
7) Conclusions and Recommendations
Agenda

13
Background
Resolution endorsing the Strategic
Miami Area Rapid Transit Plan
Demonstration Projects and approving
identified funding framework to
advance said Demonstration Projects
for inclusion in the 2020-2040 TPO
Program Priorities.
Upon completion of the three-year pilot
period, if the SMART Demonstration
Project is deemed successful, the
appropriate sponsor entity shall bear
all costs, associated with project
continuation.

14
Introduction
Purpose (why):
To determine whether projects in the SMART Demonstration
Program are supporting the goals of the SMART Plan, for the
purpose of determining continued funding
Objective (how):
Develop a methodology which establishes common criteria
to monitor, evaluate, and assess the performance and
success of projects in the SMART Demonstration Program

SMART Demonstration Projects
Phase I: 17 Projects
• Fixed Route Service
• Doral FIU Trolley
• Miami Shores Shuttle
• Miami Flagami Trolley
• Miami Beach BERT
• Medley Commuter
• NW Miami-Dade Express
• On-Demand Service
• Coral Gables
• Cutler Bay
• Palmetto Bay
• Pinecrest
• North Bay Village Trolley
• Metrorail Stations (Dadeland
North & South, South Miami,
Civic Center)
• Transit Facilities
• Palmetto Bay Transit Facility
• Midtown Train Station
Phase II: 13 Projects
• South Beach Trolley
• Liberty City Trolley
• Biscayne Gardens Transit
Extension
• Hialeah/Hialeah Gardens to I-
75 Miami Gardens Park & Ride
• SW Miami-Dade BERT
• Panther Station to Dolphin
Station Express Service
• Miami Lakes to Palmetto
Metrorail Station
• Village of El Portal Express
Service
• Tri-Rail/Metrorail Transfer
Station
• West Dade Circulator
• Surfside/Bay Harbor/Bal
Harbour
• FIU/Panther Station
• Transit Facilities
• 344th Street Park & Ride
Station
Phase III: 7 Projects
• Aventura Mall to Brightline
Station
• Cutler Bay Counterclockwise
Service around town serving
South-Dade Transitway
• Medley Circulator serving
Palmetto Metrorail Station
(Year 4)
• South Beach Trolley Service
(Year 3)
• Miami Lakes Express to
Palmetto Metrorail Station
(Year 2)
• City of South Miami Freebee
• City of Coral Gables –
Extension of service hours
(Saturdays & Evenings)

16
Guidelines and Manuals - National and State Level
• Alphabet soup reports: NCHRP Reports, TCRP Reports, TRB (Summary of Fourth Int’l Conference)
• FDOT: State Management Plan, Service Development Grant Scoring Sheet
Best Practices - State and Local Level
• FDOT Best Practice in Evaluating Transit Performance - Refined to focus on supporting the SMART Plan
• Victoria Transport Policy Institute (VTPI) Evaluating Public Transit Benefits and Costs – Best Practices
Examples from other cities (Washington DC & San Diego)
Literature Review
Summary
Fixed-route projects have precedents for Performance Measures and Evaluation Criteria
• Limited precedent determining specific thresholds for success
For On-Demand/Responsive service, there is no established framework
• Currently being established through emerging best practices
• Implementing agencies have diverse needs – FLM, paratransit, special events, small service areas
Facilities focused on Stations and Park-and-Rides
• Limited guidance on stations due to variability
Performance Framework is based on the literature review,
study advisory group input, and best practices.

Performance Measures
The broad goals shared by projects
of different types.
What this study is ultimately trying
to compare between projects.
Evaluation Criteria
The practical, project type specific
criteria which determine if a
Performance Measure has
improved or not.
Each Performance Measure may
consist of multiple Evaluation
Criteria.
Reporting Metrics
The specific quantifiable metrics which
project operators will report to the TPO and
grant managing agencies.
Evaluation Criteria may require multiple
Reporting Metrics, and some Metrics may be
applied to multiple Evaluation Criteria.
This Study Process
Evaluation Process
Performance Framework
Performance Measures were selected based on the goals of the SMART Plan:
“a comprehensive mobility network that increases regional mobility, reduces congestion,
and considers the transportation needs of all residents within the County”

Performance Measures
Selected to satisfy the goals of the SMART Plan: “A comprehensive mobility network that increases regional
mobility, reduces congestion, and considers the transportation needs of all residents within the County”
Commuter Experience was selected to ensure that transit decisions aimed at reducing congestion are
considering the transportation needs of all residents during peak periods, not exclusively the transit users.
Rider Satisfaction was selected to address the experience of transit riders themselves.
Return on Transit Investment was selected because the more efficiently transit service can be delivered,
the more money is available to increase regional mobility with other transit services.
Connection to SMART Corridors and the BERT Network was selected as a prerequisite because these
corridors represent the greatest need for congestion mitigation and enhanced regional mobility.
Convenience was selected to attract choice riders, which reduces congestion through mode-shift to transit.
Amenities for transit facilities were also selected to attract choice riders, and satisfy typical needs of all
transit users.
Facility Demand & Use was selected to indicate if a facility is right-sized for the location and need.

Performance
Measures
Services
Commuter Experience
Reduce Congestion Through Peak Period Ridership
Peak Period Trip Rating
Connection Between Employment and Residential Areas
Survey Rating (Commuters)
Rider Satisfaction
Survey Rating (All Riders)
Rider Conversion Survey
Ridership Growth
Return on Transit Investment
Cost per Passenger Trip
Route Productivity
Connection to SMART Corridors
and BERT Network
Service to/from SMART/BERT stations
Convenience
Typical Waiting Time
Reliability
Expansion of Mobility Options
Facilities
Amenities
Design Elements: Seating, Shelter, ADA Accessibility, Public
Art, ETA Signage, Restrooms, Cleanliness, Refreshments,
Bike/E-mobility infrastructure, maintenance, and more as
deemed necessary on a project-by-project basis
Facility Demand and Use
Boardings and Alightings
Parking Utilization
Evaluation CriteriaProject
Type

Performance
Measures
Services
Rider Satisfaction
Survey Rating (All Riders)
Rider Conversion Survey
Ridership Growth
Cost per Passenger Trip
Route Productivity
Facilities Facility Demand and Use
Boardings and Alightings
Parking Utilization
Evaluation CriteriaProject
Type
A
Recommendations

Evaluation Criteria 1: Stated Rider Satisfaction
• Survey Question 1: Overall, how would you rate your experience riding
on [PROJECT NAME]
• (1-5 scale: Great, good, neutral, room for improvement, bad
• Survey Question 2: Is this transit trip replacing a private vehicle trip?
• (Yes/No)
Evaluation Criteria 2: Ridership Growth
• Total monthly ridership
Rider Satisfaction

• Evaluation Criteria 1: Cost per passenger trip
• Operating costs
• Monthly ridership
• Evaluation Criteria 2: Route Productivity
• Monthly service hours
• Monthly ridership

• Evaluation Criteria 1: Park and Ride Parking Utilization
• Average daily occupancy percentage
• Evaluation Criteria 2: Facility Utilization
• Ridership increase of connecting routes
Facility Demand and Use

Project Evaluations:
• Quarterly Project Evaluations (rapidly adapt supply to meet changing demand)
• Roll out of evaluations involve 3 Performance Measures
• (Rider Satisfaction, Return on Transit Investment, Facility Demand and Use)
SMART Demonstration Program Application:
• Coordinate with the Miami-Dade TPO to include their project information in the
list of program priorities
• Continue working with applicants to collect all data in the Performance
Framework
• Fixed route services: APC devices (or incorporate and request them as part of their application)
• On-Demand/Responsive services: Built-in data reporting procedures
• Park-and-Rides describe the existing land use and regularly count parking utilization
• Require applicants to state project goals and objectives, and their correlation with
the Performance Framework
Recommendations

• The SMART Demonstration Program consists of fixed transit routes, on-demand transit services,
and transit facilities, which advance elements of the SMART Plan.
• A framework for technical evaluation was developed based on elements from the literature
review, feedback from study advisory group, and interviews with cutting edge mobility service
providers.
• Funding for these projects is provided through federal, state and local funds, and the program
of projects is prioritized annually in the TPO's List of Program Priorities.
 The next step for implementation is working with FDOT within the current process for transit project
applications and the TPO's List of Program Priorities to incorporate the recommendations of this study
into the project implementation process.
• TPO will continue providing guidance to implementing agencies on the best way to monitor the
performance of these projects so that they can be continually improved in response to changing
transportation market demands.
Conclusions

Project Contact Information:
TPO Project Manager:
Lisa Colmenares, AICP
Lisa.Colmenares@MDTPO.org
Consultant Project Manager:
Zach Parnas, AICP
Zach.Parnas@WSP.com
305-459-4200

27
Transit Application UpdateVIII.
TRANSIT APPLICATION UPDATE

GO
MIAMI-DADE
TRANSIT
APP UPDATE

FARE COLLECTION MODERNIZATION
AND
DTPW MOBILE APP TIMELINE
2014
MDT Tracker app
• iOS/Android
• Trip Planning
• Real-Time Vehicle Tracking
201320122011 20182018201720162015 2019
EASY Pay app
• iOS/Android
• Account Management
• Mobile Ticketing - QR
• Buy/Activate/Scan
• 1-Day, 7-Day passes
MDT Transit Watch app
• iOS/Android
• Real-time Incident reporting
• Direct to DTPW Safety and Security
Open Payment
• PAYG using contactless
bankcards and mobile
wallets ApplePay
/GooglePay
Back Office
Modernization
• Cloud migration
• Software Upgrades
GO Miami-Dade
Transit App
• iOS/Android
• Single App experience
• 1-Day Regional Pass
with Tri-Rail for
Superbowl
• Loyalty and Rewards
program

IMPROVED
EXPERIENCE
New look and feel
• Usage driven hierarchy
• App design best practices
Consolidation of app features:
• Account Management
• Real-Time tracking
• Trip Planning
• Mobile Ticketing (1-Day, 7-Day)
• Transit Watch
• Loyalty and Rewards
Statistics:
• 33,894 new downloads since GO App launch
• 24,160 unique users for September 2020

Dynamic Bar Code Changes
every 1 second
Current Date and Time
Expiration time

THE FUTURE
OBJECTIVES
• Promote a touchless system
• Offer flexible payment options
• Continue to refine usability of the app
INITIATIVES
1) Account based/Virtual Card
• Load fare products onto your contactless credit card
2) Third Party Integration
• Regional partners
• On-Demand Transit (Via)
3) Enhancements
• Push notifications

34
Miami-Dade Department of
Transportation & Public Works
Waterborne Fixed Routes
IX.
MIAMI-DADE DEPARTMENT OF TRANSPORTATION & PUBLIC WORKS WATERBORNE FIXED ROUTES

Waterborne Transportation
Overview
Service expected to start operations first to mid October 2020
35

R-958-19
Resolution by the Miami-Dade county Board of
Commissioners directing the Mayor or Mayor’s
designee to negotiate agreements as necessary to
facilitate or implement fixed route waterborne transit
services connecting the downtown Miami and south
beach areas; authorizing the county Mayor or county
Mayor’s designee to apply for grant funding related to
such services; and requiring status reports to the board.
36

Into the Miami
River – Low Speed 37
Antenna Site
PAMM
FEC slip
Chopin Plaza
Hyatt/JLK Ctr
Miami Beach
Marina
Purdy Ave. Dock
Sea Isle Marina
Bentley Bay
Marina

CITY OF MIAMI POTENTIAL SITES
Evaluations
6 sites were evaluated
38

Antenna Platform: Issues with cost, land ownership, events
blocking access twice/yr. Access to multimodal transportation.
Good location for commuter service and events. Requires
permitting and MOP.
PAMM: Good for commuter service and events. Good
accessibility to Metromover Station. Requires permitting and
MOP.
Inlets: Close to Metromover - Issues with water depth. Requires
permitting and MOP
FEC Slip: Too long to travel to Metromover and risks associated
with the crossing of Biscayne Blvd. There is an expired temporary
MOP which will require modification.
Amphitheater south of Bayside: Good location for events – not a
good area for commuter . Has MOP and Class 1 permits
Miami Potential Stops39
Miami River – Hyatt/James L. Knight: Close to two Metromover
Stations – Closest to Downtown Miami. Amenities in place.

CITY OF MIAMI PREFERRED SITE
Evaluation of HYATT/JAMES L. KNIGHT CENTER Site
40

Miami Potential Stop – Ft. Dallas Park41

42
Miami Potential Stop –
HYATT/JLK CTR
Riverwalk Metromover Station
James L. Knight Ctr. Metromover Station

45
A catwalk/walkway will be required for
embarkation. 2 of the light post may
need to be removed
City of Miami planning on
reconstructing Sea Wall
Hyatt/JLK Ctr Site

46
Access to amenities and
parking
Closest to downtown
Miami
Hyatt/JLK Ctr Site

CITY OF MIAMI BEACH
POTENTIAL SITES
Evaluation of Miami Beach Marina Site
Evaluated 4 sites
48

Miami Beach Marina North Side:
• May impact existing slips
• May have issues with currents
• Best accessibility to
transportation and more
visible
• Permitting will take over a
year
• State owns the submerged
land and FDOT has control
over the I-395 ROW
Miami Beach Marina South Side:
• Miami Beach has the lease for
the submerged lands
• Proximity to South Point
parking
• Will require trolleys and
dedicated vehicles to transport
people. Farthest for
commuting
• No ability to provide for ticket
booth.
• No ability to provide for
automatic trolley
Miami Beach Marina49

CITY OF MIAMI BEACH
PREFERRED SITE
Bentley Bay Marina
50

51
Bentley Bay Marina
Bentley Bay Marina:
• Private Marina
• A block away from Bus and
trolley stops
• A block away from parking
• 2 restaurants on site
• Airconditioned waiting area
• Requires modification to the
submerge land lease and
MOP

SUMMARY
Preferred Sites
Hyatt/JLK Ctr. and Bentley Bay Marina
53

Into the Miami
River – Low Speed 54
Chopin Plaza
Hyatt/JLK Ctr
Purdy Ave. Dock
Sea Isle Marina
Bentley Bay
Marina

55
2012 Diamond 3
built by Scarano, Albany, NY
 65’ long x 25’ wide x 3’ draft
 Air-draft: 20’ (lower than 24 feet)
 Maximum Cruising speed: 22 knots
 Engines: 4 – 250 hp outboard Hondas
 149 passenger capacity
 AC
 2 restrooms
 Main deck has galley and bar
 TV – Wi-Fi
 Vessel has the Certificate of Inspection
(COI) and the Certificate of
documentation (COD) by the U.S.
Coast Guard. When the vessel arrives
in Miami, the local U.S. Coast Guard
will re-certify the vessel and port of call
will be Miami.
Vessels

56
Vessel 2: Chartered vessel:
2004 – repowered – Ocean State
 65’ long x 24’ wide x 3’ draft
 Air-draft: 18 feet (lower than 24 feet)
 Maximum Cruising speed: 28 knots
 Engines: 2 – Detroit diesels - inboard
 149 passenger capacity
 AC
 1 restroom
 Main deck has galley and bar
 TV – Wi-Fi
 Vessel has the Certificate of Inspection (COI)
and the Certificate of documentation (COD) by
the U.S. Coast Guard
Vessels

57
Proposed Fares
Fare Type: Adult / Resident / Senior / Military/
Disabled / Child / Infant
Fare Combinations: One way / Round trip /
Hopper pass
Fare Media: Tickets / E-tickets / Hopper
pass books
Point of Sale: Ticket booth on site/
Onboard / Online
Method of Sale: Cash / Credit Card / Debit
Card / Gift Certificates
Online: Tickets may be purchased online
using credit and debit cards.
Customers who purchase online
tickets will be issued an E-ticket
which can be used directly on the
vessel.

58
ADDITIONAL INFORMATION
• Captains, mates, engineers and Customer Service have been hired (22
positions).
• Miami-Dade county tax certificate is in place. BTR from Miami Beach in
Place. BTR from City of Miami will be part of operating license agreement.
• About 8 different types of insurance are in place (Hull, P&I, Workman’s
Comp, Longshoreman, Pollution, Liquor P&I, Auto, Upland Coverages,
Terrorism).
• Operator employees are required to submit for pre-employment and random
drug testing – USCD Drug testing. Zero tolerance.
• Temporary liquor license is in place (SPX 4COP) and working with DPBR on
the permanent license. The concession license has been approved by
DPBR.
• Working with Veolia on Public Transit Rewards Program.
• Working with DTPW, City of Miami and Miami Beach on Marketing and to
inform the public of a new alternative of travel.
Additional Information

59
Public CommentX.
PUBLIC COMMENT

60
Chair’s ReportXI.
CHAIR’S REPORT

61
New Transportation BusinessXII.
NEW TRANSPORTATION BUSINESS

62
AdjournmentXIII.
ADJOURNMENT

October 7, 2020 CTAC Virtual Meeting

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