LG CSAE 2015 - Get Smart Presentation
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Call us 1st - We're your Partner
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LG CSAE 2015 - Get Smart Presentation
- 1. Call the DMO 1st We’re your Partner Lynne Gale, CMM Director of Conventions, Tourism London In collaboration with DMO’s across Canada Your Partnership with Destination Marketing Organizations (DMO) - Defined
- 2. Call us 1st • Your RFP managed right • All the information you want • How you want it • When you want
- 3. Big Picture • DMO knows the City • Other conventions or events happening – compliment or conflict
- 4. Help you Spend Better • Your specifics sent to DMO’s members/partners • Request certain venues to respond • We do the work of reviewing submissions
- 5. Easy to Get To Know •Your complimentary Site Visit •Customized itinerary •FAMS •You establish the relationship with the suppliers you’ll be working with
- 6. Your Advisor • Convention Centre • Hotels • Off-sites • Entertainment • DMO is your best resource
- 7. More Support? • DMO can advise about Funding, Incentives • Help you ‘sharpen your pencil’ Pencil
- 8. • DMO’s have collaborated to launch Meeting of the Minds • Educate and inform benefits of DMO’s services • How we best engage and keep clients • Sharing best practices to better support the planner and executive director • What added value, cost savings can DMO’s provide
- 9. DMO • We really want you • small and large
- 10. Conclusion • Yes! Size matters • Relationships matter most
- 11. Call the DMO 1st We’re your Partner Lynne Gale, CMM Director of Conventions, Tourism London In collaboration with DMO’s across Canada Your Partnership with Destination Marketing Organizations (DMO) - Defined
Editor's Notes
- Are you using the many (and free) resources of the DMO's in the cities that you're considering holding your meetings? What help is available to you after you've booked? Learn how DMO's are your partners from the RFP process through to off-site events, entertainment, and speaker recommendations. We're here for you! I’ll preface this presentation by saying that Canada’s DMO’s are as diverse as our country. You’ll experience different services and resources.
- With the 1st interaction, it’s the DMO’s responsibility to gain a complete understanding of your objectives and needs Review and clarity your RFP with you If you don’t have in-depth RFP, the DMO with all their experience with RFP’s can you fill in the blanks
- Every DMO is an ambassador for their City If they don’t know the answer, they know who to get it from They’re able to tell you whether your dates can be complimented by another event, festival or whether there’s already something in the City that will detract from your delegates experience and the overall success of your meeting
- You DMO contact is an impartial advocate for you and their members/partners They’re promoting you to their members and promoting their members to you The DMO will be the receptor of all the information you need An integral part of the process and service is that your DMO will review the submissions and go back to their members if they haven’t met the RFP requirements You should only be receiving proposals from venues that can meet your requirements Everyone’s time is important
- We love showing off our cities Nothing more enjoyable than working with a client to customize an itinerary that gives them the familiarity and an indicator of what their delegates will experience It’s works well both ways; you do the site, decide it’s a fit then issue your RFP or you’ve received a response to your RFP that’s a fit and now it’s time for a site Some prefer FAMS – exploring in groups Most importantly, you have the opportunity to meet and get to know the people you may come to rely on as you go through the planning and execution of your meeting
- Your DMO will advise re best fit for the space you need Entertainment - recommend local talent, showcase the destination Off-sites – know what suits your group It doesn’t end before the conference, your DMO can help with social media during it, they already have a large, established network
- As I referenced earlier, this is one of the things that differs across Canada DMO’s have different funding models but at least you should know that there may be more for you
- MISSION STATEMENT: Provide Canadian Destination Marketing Organizations the opportunity to collaborate with one another on industry trends, share strategies for growth, and influence change within the meeting and convention industry. OBJECTIVES: Meeting of the Minds is a group designed specifically for Destination Marketing Organizations (DMO’s) to engage in high-level discussions on the Canadian meetings industry. The objective of the organization is to educate one another through personal experiences, discuss trends, provide feedback and suggestions to outside supplier organizations, and lobby for the industry in its entirety.
- We are as committed to servicing requests for 20 as we are for 2000 That’s what we’re here for
- To sum up and I want to emphasize that calling your DMO 1st starts you on a path that: Will expedite the search for the right fit for your meeting Improve your bottom-line Introduce you to new people that will be a valuable resource whether or not the conference lands in that City As we all know, this meeting industry is very inter-connected