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Overview March 2009 Airline booking process
Agenda ,[object Object],[object Object],[object Object]
Overview of airline booking process
Booking process ,[object Object],[object Object]
Booking process (continued…) ,[object Object],Acknowledgment : The image above is from the actual booking process on http://ww.opodo.co.uk
Booking process (continued…) ,[object Object],Acknowledgment : The image above is from the actual booking process on http://ww.opodo.co.uk
Booking process (continued…) ,[object Object],Acknowledgment : The image above is from the actual booking process on http://ww.opodo.co.uk
Booking process (continued…) ,[object Object],Acknowledgment : The image above is from the actual booking process on http://ww.opodo.co.uk
Booking process (continued…) ,[object Object],Acknowledgment : The image above is from the actual booking process on http://ww.opodo.co.uk
Airline booking process and systems involved
Systems involved Stage GDS Airline CRS Route search Availability search Fare search Passenger confirmation Payment Schedule search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Route search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Schedule search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Availability search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fare search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Passenger confirmation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Payment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introduction to booking engines
Historical background ,[object Object],[object Object]
Booking engines ,[object Object],[object Object]
Booking engines (continued…)
Role of a booking engine ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Role of a booking engine (continued…) ,[object Object],[object Object],[object Object],[object Object]
Role of a booking engine (continued…) ,[object Object],[object Object],[object Object],[object Object]
Major booking engines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Major booking engines (continued…) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important terms in the booking process
Search types ,[object Object],[object Object]
Flight types ,[object Object],[object Object],[object Object],[object Object]
Cabin classes ,[object Object],[object Object],[object Object],[object Object]
Booking codes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Itinerary types ,[object Object],Delhi Chandigarh Frankfurt Berlin Paris
Itinerary types (continued…) ,[object Object],Delhi Chandigarh Frankfurt Berlin Paris London
Itinerary types (continued…) ,[object Object],Frankfurt Berlin Paris London
Itinerary types (continued…) ,[object Object],Frankfurt Berlin Paris London
Itinerary types (continued…) ,[object Object],Frankfurt Berlin Paris London
Fare types (continued…) ,[object Object],[object Object]
Fare types ,[object Object],[object Object]
Fare types (continued…) ,[object Object],[object Object],[object Object]
Recap and summary
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary (continued…) ,[object Object],[object Object],[object Object]
Questions?

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Overview of airline booking process