1. Through over 12+ years experience in the Project management and information technology (combined)
sector with ITPLATE, Threshold financial technologies (bought by Brinks Canada, now merged with DC
Payments), NCR Canada, Client Logic Systems, Western Inventory systems, I have ample experience in
all phases of Project Management Initiating, Planning, Execution/Implementation, closing and
Monitoring and controlling of entire project throughout all the projects and their entire life cycles, using
different methodologies Agile,CMMI, Scrum, JBGE,KISS principle,TDD, SDLC, LD,etc. Defining
and working on scope of project, work plans (WBS), resource allocations, planning schedules, assigning
roles and responsibilities to the project team members, implementation of work based on scope and
developed plan of project keeping in view project, business and company’s goals aligned, From
identifying requirements, Addressing various needs, concerns & expectations of the stakeholders as the
project is planned and carried out and balancing the competing project constraints, e.g.: Scope, Quality,
Schedule, Budget, Resources and Risks. I have managed complex projects (McDonald’s Canada) which
required multiple people, multiple resources (labs, equipment, etc.) Multiple tasks – some must precede
others multiple decision points – approvals, Phased expenditure of funds matching of people/resources to
tasks.
While working on different projects I have always divided Project into Phases (Project Life cycle) for
better control which improved and efficiently helped in managing deliverables at end of each phase and
established Phase gates for each project for completeness Accuracy and approval before work starts on
next phase. Used techniques like Fast tracking, Schedule compression techniques.
As a Project Manager working on different projects I have ample experience in Process and People
responsibilities which includes Project issues, Disseminating project information, Mitigating project risk,
Quality, Managing scope, Metrics, Managing the overall work plan, Implementing standard processes,
Establishing leadership skills, Setting expectations, Team building and Communication skills. Moreover
I have prepared excellent documentation and reports throughout project life cycle and compiled final
evaluation reports/documentation of each project using either company’s predefined templates or
prepared own project templates.
I also have over 5 years of experience providing technical and functional expertise to internal and/or
external customers. Analyzing and resolving customer’s problems over the phone to determine if they
require escalation to other support groups. Escalating procedures, and following defined call resolution
procedures. Providing problem-solving services to network users, performing routine network start up
and close down and maintaining control records, Performing data backups and disaster recovery
operations. Other responsibilities have included: designing of new store layouts, setting up and managing
new clients and stores activities, such as: Coordination and Effective planning with Clients.
In my last employment, working as a Senior Project Manager the position required me to coordinate the
project activities in support of senior team members. Major responsibilities included: designing of new
store layouts, setting up and managing new clients and stores activities, such as: Coordination and
Effective planning with Clients. Also supported senior team members by scheduling and planning
meetings, documenting minutes and distributing project material and following up on action items as
required. Maintained project organization chart and distribution lists to assist in clear, consistent
communication within a matrix environment to support team alignment. Worked with the Project
Manager to ensure timely engagement and scheduling of all deployment candidates for the rollout.
Working in the production environment for 10 years I have a sound background in setup, implementation,
and administration in both PCs computers, which includes operating systems: Windows 95, 98, NT, 2000,
and XP, 7, 8, 8.1, DSL data line integration, working with 3-Com Switches, Cisco Routers, TCP/IP
conflict resolution, email procurement management, assembly of computers and troubleshot PC, and Help
Desk Support.

2. Having a sound background in Project Management, coordination, Administration, support, help desk
support, retail management, and customer service. I am writing in the hope that you may have a suitable
opportunity for a conscientious, reliable and motivated individual. I have a sound background and
experience in, all phases project development life cycle. Being a hard working team player, who is noted
for dependability, my performance has consistently been at the above average level. I thrive in a results
oriented environment that is focused on growth and profits. I take pride in motivating and inspiring
individuals to higher achievement and building a committed team founded on mutual respect. I am also
able to learn new procedures quickly and am more than willing to be trained in new methods and skills.