2. OVERVIEW
An effective and organized Leader with outstanding technical, analytic and problem-solving skills
with excellent verbal and written communication, interpersonal and negotiation skills. The
ability to build solid working relationships with staff, management and outside vendors.
Creates/revises/executes the following deliverables using industry standard techniques as
applicable, including but not limited to: process maps, data flow diagrams, requirements
specifications, Use case or user story scenarios and acceptance testing.
3. DETAILS
Analyzes complex cross functional business processes and defines integrated requirements.
Define and document detailed business and functional requirements
Collaborates with process owners to map and define and document current and future workflows
Define and document test plans, coordinates and participates in Quality (QA) and User Acceptance Testing (UAT)
Ensure transfer knowledge to IT support when enhancements, modifications, and systems are promoted to production
Capture, track, analyze and communicate requirement change requests to Project Manager
Provide process improvement suggestions and create associated value proposition
Creates wireframes, specifications, workflow diagrams, use cases or user stories to gain mutual understanding and
approval of specific business requirements
Proven knowledge of software testing SDLC practices and quality assurance techniques
Software troubleshooting skills
Sound judgment and problem-solving abilities
Availability to work flexible hours as needed
Ensures the end to end solution is proven to deliver the required business results
Networks with the BA community to share best practice and develop BA competency
Analyzing existing reports and identifying iteration metrics
Prepare detailed spreadsheets and graphs to facilitate interpretation of data.
Create compelling data visualizations and presentation decks to communicate findings to both internal and external
stakeholders.
Other duties as assigned.
4. QUALIFICATIONS
• Proven track record in gathering and documenting quality business requirements
• Experience gathering requirements on existing complex and cross functional business
• processes with multiple system interfaces
• User interface design experience, adhering to Web design standards
• Superior negotiating and consensus building skills
• Excellent facilitation, listening, oral and written communication skills
• Excellent analytical and problem solving skills, and strong attention to details
• Ability to support multiple initiatives concurrently
• Knowledge of content management and collaborations technologies
• Familiar with business process modeling standards, techniques and tools
• Understanding of with user-centric analysis techniques
