Conflict Resolution

1. DO NOW!
• First we review the TEST- but do this now:
– Take out a piece of paper and…
– Title it Conflict Resolution.
– Copy the following TALK Strategy on that page.
TALK
• T - Take time out
• A - Allow each person to tell their side without
interruption
• L - Let each person ask questions
• K - Keep brainstorming to find a solution

2. Conflict Resolution
BY: Mr. Mader

4. Can you stare at this
person and see if he
turns his head?
9-
003

7. Connect the nine dots using four straight lines.Connect the 9 dots using 4 straight lines and
without picking up your pen or pencil.

8. The Answer

9. Conflict
• Disagreement between
people with opposing
viewpoints, ideas, or goals

10. Reasons for Conflict
• Resources
–Sharing and Borrowing
• Values
–Beliefs and Ideals
• Emotional Needs
–Belonging and Respect

11. • On the following slides identify which
reason for conflict is illustrated.
– Remember you only have three options:
• Resources
• Values
• Emotional Needs

20. Why Conflicts Escalate
• Anger development
(Physical Changes)
• Bullying and teasing
(Ideally walk away
proper way to deal)
• Group pressure
(Group influence on a
dispute)
• Alcohol and other
drugs (30 % of
violent crimes involve
alcohol)

21. Principles of Conflict Resolution
1. Compromise give up something in order
to reach a solution that satisfies everyone.
2. Mediation process in which a third
person, a mediator, helps those in conflict
find a solution.
3. Win-win solution agreement that gives
each party something they want.

22. Be sure you are familiar with the top of the
Responses to Conflict tree:
Avoidance, Diffusion and Confrontation.
Which would you never want to do?

23. TALK Strategy (Compromise)
TALK
• T - Take time out
• A - Allow each
person to tell their
side without
interruption
• L - Let each
person ask
questions
• K - Keep
brainstorming to
find a solution

24. Win - Win Solution (Mediation)
1. Parties in conflict
agree to negotiate
2. Mediator listens to
both sides
3. Wants and needs
are clarified
4. Brainstorm solutions
5. Parties choose a
solution in which
they agree
6. Evaluate solutions
World War One
The Treaty of Versailles